86
Troubleshooting (Advanced)
Cannot point the correct position using the included stylus
z
Perform the touchscreen calibration. (
)
z
Install the touchscreen driver again.(
The sound is not heard
z
Try changing the mute by pressing
Fn
+
F4
or
Fn
+
F6
.
z
With the following procedure, check that the Windows sound function is operating.
(If it is not operating, pressing
Fn
+
F5
or
Fn
+
F6
displays the pop-up icon shown on the right, but there is no
sound.)
A
Click
(Start) - [Computer] - [System properties] - [Device Manager].
z
A standard user needs to enter an administrator password.
B
Double-click [Sound, video and game controllers] and check if is displayed.
If is displayed, click the driver for which is shown, press
Del
, and click [OK] in the confirm deletion screen.
Then restart the computer.
To change the volume
z
Press
Fn
+
F5
(to lower the volume) or
Fn
+
F6
(to increase the volume).
The audio is distorted
z
During audio playback, operating a key with
Fn
may cause distortion of the sound. Stop playing and start again.
[No Jack Information Available] is displayed on the [Speaker Properties] screen
z
When you click
(Start) - [Control Panel] - [Hardware and Sound] - [Sound] - [Speakers] - [Properties], [No Jack Informa-
tion Available] is displayed. This is not a malfunction.
z
When an audio headphone, amplifier built-in speakers, etc. are connected to the headphone jack, the computer operates
normally.
Problems with Sound