Panasonic BB-HNP17A Operating Instructions Manual Download Page 182 | Manualshive

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background image

Message

Cause and Remedy

There is a time period when more than 16
cameras are recording. It is recommended
that you limit the recording set to 16 or
fewer cameras. If you continue recording
in this state, the cameras may not be able
to record properly.

•

There are too many cameras recording at once.

→

Please review the manual recording settings or the timer
recording settings to decrease to 16 or fewer cameras.

Import/Export

Message

Cause and Remedy

An error occurred during importing. (**)

•

** =

•

File Type

•

File Size

•

Memory Shortage

•

Open

•

This software cannot import from the file at
[Settings]-[Import].

→

The file is corrupted.

The number of registered cameras
reached the maximum of ** cameras, so
importing was canceled.

•

** =
The number of registered cameras (1
or 64)

•

If the maximum number of registered cameras is exceeded
during import.

→

Delete unnecessary cameras.

Other Errors

Message

Cause and Remedy

Software Startup failed. Restart this
software. If situation does not improve
after restarting the software, restart your
PC.

•

This software fails to start the ncrcore4.exe file.

→

Restart your PC.

Program Error occurred during program
execution. If the same error message
appears after trying again, restart your
PC.

•

This software fails to start the ncr4.exe file.

→

Restart your PC.

The number of registered cameras
exceeds the maximum registration
number 64. Please delete ** or more
cameras and try again.

•

Follow the instruction message.

→

Delete ** or more cameras and try again.

Cannot find '**'. Make sure the path or
Internet address is correct.

•

The file may have been manually deleted.

→

Install this software again.

Specify a local drive. Although mapping
this folder to a network drive allows you to
specify this folder, the program may not
perform normally due to your network
environment, and therefore, specifying a
network drive is not recommended.

•

A network drive or folders on the network were selected as
the save destination folder.

→

Specify a local drive.

182

Operating Instructions

5.3 Error Message List

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Summary of Contents for BB-HNP17A

Page 1: ...amera Recorder with Viewer Software Ver 4 Model No BB HNP17A Thank you for purchasing the Panasonic Network Camera Recorder with Viewer Software Ver 4 Please read this document before using and save this document for future reference ...

Page 2: ...e Page 48 Periodically scans and displays the locations registered in the camera presets Event Detection Recording This software can detect and record Motion Alarm Sensor Sound Shock events 2 A pop up is displayed when detection is made Page 35 A pop up is displayed when the system detects motion or other events Time specified color night view Page 50 The start and finish times of color night view...

Page 3: ... the United States and other countries Screen shots reprinted with permission from Microsoft Corporation This software is based in part on the work of Independent JPEG Group All other trademarks identified herein are the property of their respective owners System Requirements for your PC The following technical specifications are recommended for this software to work properly with your PC and netw...

Page 4: ...recording method and the number of recording days Using Record Size estimate Page 28 and the file sizes of recorded images Page 17 as guidelines estimate the hard disk capacity requirement When returning from the power saving mode or the screen saver this software may not function correctly Power saving mode is prevented from operating when this software is being used Also do not use the screen sa...

Page 5: ...e limitations are registered to this software some of the specifications will differ to those listed in this model See Page 159 for details About this document Model number suffixes are omitted in this document Operating Instructions 5 Introduction ...

Page 6: ... 3 Motion Detection Recording 77 2 5 4 Alarm Detection Recording 78 2 5 5 Sensor Detection Recording 79 2 5 6 Sound Detection Recording 79 2 5 7 Shock Detection Recording 80 2 5 8 Timer Recording 81 2 6 Playing Recorded Images 88 2 6 1 Selecting Recorded Images to Play 88 2 6 2 Checking the Playback Screen 93 2 6 3 Playing back Recorded Images on the Multi Playback window 95 2 7 Changing computers...

Page 7: ...and Log Analysis 154 4 Using WV series network cameras and some BL series network cameras 159 4 1 Specification Differences 159 4 1 1 Multi Monitoring screen 159 4 1 2 Image Settings 160 4 1 3 Motion Detection 161 4 1 4 Alarm Sensor Detection 162 4 1 5 Other Settings 162 4 2 Network Camera Setting Values 164 4 3 Recording Image File Sizes 165 4 4 Recommended Configuration 166 5 Additional Informat...

Page 8: ...on code stickers are required Setting Recording Preferences Page 14 Page 18 Page 19 Set a folder to save recorded images Set the proxy server when using one Set the E mail address to send notifications for event detections and connection disruptions Registering the Camera Page 23 If the camera has security settings enabled authentication setting enter the administrator user name and password for t...

Page 9: ...for the software To not start this software automatically when booting up the PC right click and uncheck Start on bootup from the menu 1 2 1 Starting Operation Window Double click on the desktop to start this software Operation window of this software is displayed Note You can also start the operation window through the following procedures From the Start menu select All Programs Network Camera Re...

Page 10: ...ill continue to be displayed in the notification area even after you close the operation window While is displayed the software keeps running so that timer recording can operate as set 1 2 3 Closing This Software 1 Right click in the notification area and select Exit 2 Click Yes Note When you exit this software will be removed from the notification area When you exit this software any timers that ...

Page 11: ...onitoring window and select License Registration from the menu which is displayed 2 Enter the Registration Code and License key and click OK The registration code and license key are printed on the attached registration code sticker Entries are case sensitive so be sure to enter this information exactly as it is printed on the sticker 3 Click OK Operating Instructions 11 1 3 1 Registering a New Li...

Page 12: ...p the security software or perform settings such as allowing connections to the software For more information see your security software manual Notice If the following window is displayed the registration code or license key is incorrect Confirm them and then enter them again Keep the registration code and license key in a safe place where you will not lose them Lost codes and keys cannot be reiss...

Page 13: ... window 2 Select the language that you want to display In the default setting you can choose from the following languages 2015 6 present English Japanese Portuguese 3 Click Yes The displayed language will be changed after restarting the software Operating Instructions 13 1 4 Changing the displayed language ...

Page 14: ... Page Setting Description Save Destination Folder Specify the destination folder to save recorded images Page 16 Due to the operating system specifications UAC User Account Control of Windows Vista and Windows 7 when Program Files of the start up drive is specified in the destination folder recorded images are automatically saved in separate folders When this software is installed to C Program Fil...

Page 15: ...Folder options from the Tools menu 2 Select View from the Folder Options window 3 From the Advanced settings menu select Show hidden files folders and drives and click Apply Note You can also specify the destination folder for individual cameras Page 24 Starting from 1 GB Capacity Limit has a maximum limit of 90 of the capacity of the save destination drive For stable operations we recommend setti...

Page 16: ... OK Create the folder in advance Notice The drive containing the destination folder must have a capacity of 1 2 GB or more and have 10 of free space or more Do not move change or delete the files and folders in the destination folder Doing so can cause this software to behave unexpectedly Select a destination folder with a path less than 128 characters e g under 128 characters D HNP17 2010 16 Oper...

Page 17: ...e images per second time second e g 640 480 resolution Favor Clarity and 5 images per second for one hour 50 KB 5 images s 3 600 s 900 000 KB About 879 MB If the audio is attached add 4 KB per second 900 000 KB 4 KB 3 600 s 914 400 KB About 893 MB Data size for 1 second of motion Image only Data format MPEG 4 H 264 MPEG 4 H 264 bit rate kbps Data size hour KB 2 048 921 600 1 536 691 200 1 024 460 ...

Page 18: ...91 200 KB About 675 MB To calculate the recording capacity for images with audio add 8 KB for each second of recording 691 200 KB plus 8 KB times 3 600 seconds 1 hour 720 000 KB About 704 MB 1 Perform calculations with the maximum values of the H 264 Bit Rate of the Video Streaming set for the camera 1 5 2 Setting a Proxy Server When viewing a camera over the Internet using a proxy server set Used...

Page 19: ...proxy server if required Enter them after asking your network administrator Enter the alphanumeric characters 1 5 3 Setting E mail notification You can configure the software to send event detection Motion Detection Alarm Detection Sensor Detection Sound Detection and Shock Detection notifications and camera connection status information to PC and mobile phone addresses Detected camera images JPEG...

Page 20: ...resses set these in brackets Example 2001 2 3 4 5 Port Enter the Mail Sending Server SMTP port number 1 65535 Port 25 is normally used Sender Enter the sender s E mail address Enter the E mail address assigned by the provider specified in Mail Sending Server SMTP cannot be entered in E mail addresses Destination E mail Address 1 Destination E mail Address 2 Destination E mail Address 3 Enter the d...

Page 21: ...racters 63 characters or less cannot be entered Password Enter the Mail Sending Server SMTP password in English one byte characters 63 or less characters cannot be entered SSL Select Use if you want to use SSL encryption when sending E mail When Use is selected the SMTP port number may need to be set to 465 Ask your ISP or network administrator for the appropriate settings SSL supports SMTP over S...

Page 22: ... To send camera connection status information configure the Camera Disconnect Detection page Page 43 22 Operating Instructions 1 5 3 Setting E mail notification ...

Page 23: ...hile it is connected to the network 1 Click on the multi monitoring window A B A Add Use Add to perform registration when registering a camera that is not on the same network B Search Use Search to perform registration when registering a camera that is on the same network 2 Set the parameters With Add I Click Add Camera Operating Instructions 23 2 1 Registering the Camera ...

Page 24: ...ss or the domain name of the camera to be registered Up to 256 alphanumeric characters You must input the camera address IPv6 address settings are displayed in eight groups of four hexadecimal digits where each group is set off with Continuous numerical zeros 0 can be abbreviated and displayed as To distinguish IPv4 addresses set these in brackets Example 2001 2 3 4 5 Connections to cameras which ...

Page 25: ...stination Due to the operating system specifications UAC User Account Control of Windows Vista and Windows 7 when Program Files of the start up drive is specified in the destination folder recorded images are automatically saved in separate folders When this software is installed to C Program Files Panasonic NCR4 in Windows Vista and Windows 7 folders are saved to C User user name AppData Local Vi...

Page 26: ... Server 2008 or Windows Server 2012 II Select the camera to be registered and click OK Camera information is displayed on the Camera Settings page If the camera has security settings enabled authentication setting enter the administrator user name and password for the camera 3 Click Execute under Check the Camera Function check completed is displayed after this has been confirmed and the correspon...

Page 27: ...rver there are cases when error messages are not displayed In this case the image on the camera displays Connecting Page 72 When Check the Camera Function is performed on registered WV series network cameras and some BL series network cameras some settings on the camera will be changed For details see Page 164 For WV series network cameras and some BL series network cameras image settings configur...

Page 28: ... according to the type of camera Setting the image data information Configure the settings for image data information Image Settings Page Setting Description Data Format Select the data format for the camera JPEG default MPEG 4 H 264 Unsupported data formats will be displayed as inactive Image Quality Select the image quality for the camera when using the JPEG format Favor Clarity Standard default...

Page 29: ...me BL series network cameras connected over the Internet is MPEG 4 or H 264 When ON is selected for Internet Mode the camera will transmit MPEG 4 or H 264 data while confirming received data from the software This makes it possible to receive MPEG 4 or H 264 data with the broadband router using the same settings as for receiving JPEG images When the registered camera is a BL series camera excludin...

Page 30: ...ate through the camera portal site in order to reduce the file size By placing a check mark in Display the error message if images could not be acquired for one minute during recording the following message will be displayed when image data from the camera in recording mode cannot be acquired for 1 minute Check the camera connection when this message is displayed When transmitting MPEG 4 or H 264 ...

Page 31: ...and keep recording Note The maximum recording capacity limit value for each camera is 500 GB Set the Capacity Limit between 1 GB and 500 GB When using multiple cameras the total of all the cameras Capacity Limit has a maximum limit of 90 of the capacity of the save destination drive For stable operations we recommend setting the limit to within 70 of the capacity of the save destination drive For ...

Page 32: ...so limit the recording capacity in the Basic Settings page Page 14 However when the Limit the recording capacity is set on the Basic Settings page the following window is displayed Clicking the OK button cancels the Limit the recording capacity setting on the Basic Settings page Setting the motion detection method You can set the level at which to start motion detection recording Note Only cameras...

Page 33: ...are displayed in gray Threshold The image is divided into 100 cells Recording will commence if motion is detected in the preset number of cells threshold value The smaller the threshold value the smaller the movement to which the system will respond Sensitivity Set the sensitivity in a cell Recording Time Specify the number of seconds to record before and after the motion is detected Time to restr...

Page 34: ...on The image to image comparison interval is 0 5 seconds Motion detection functions built in to the camera are not used Check motion detection by using the motion detection monitoring window and adjust the settings accordingly Motion detection is not performed during pan tilt or zoom operations You can center the camera image on the desired point by right clicking in the motion detection monitorin...

Page 35: ...the disabled area is set Re enabling a disabled area You can re enable a disabled area by clicking the cells in the disabled area Note If you set the date and time to be displayed on the camera images in the camera settings disable the area where the date and time are displayed in order to not detect that motion Pop up display Select the Pop up the camera image check box under Operating at the tim...

Page 36: ... ID is 00001 and the time stamp is January 1 2010 at 9 30 AM and 20 seconds and 500 milliseconds the file name is 00001_20100101093020500 jpg Pop up images are displayed even when the screen saver is active You can specify the time the pop up image is displayed for Page 45 Setting the alarm detection method Alarms can be set for detection patterns the recording time etc Note Only cameras with the ...

Page 37: ...Falling Specify the alarm enable condition after checking the alarm specification Recording Time Specify the time before an alarm is detected or after an alarm is detected Time to restrain the next detection To limit unnecessary continuous detection select the Restraint Time check box and set the deactivation time between detections Operating Instructions 37 2 2 Setting Cameras ...

Page 38: ...es JPEG are sent as E mail attachments Note The contents of the sent E mail is comprised of the camera name detection type and the time stamp Time stamps are displayed as year month day hour minute second For example 2010 January 1 15 20 55 is shown as 2010 01 01 15 20 55 Some of the alarm setting specifications for WV series network cameras and some BL series network cameras differ to other camer...

Page 39: ...mands Open Short are executed to the external devices connected to the camera Execute optional commands When a detection is made optional commands are executed Pop up the camera image When a detection is made a pop up camera image of the detected image is displayed Page 35 Forward When a detection is made a message is sent to the specified destination address Page 19 Subject Enter the notification...

Page 40: ...ording when the camera detects sound The recording time for sound detection recording and so on is set using this software Note Only cameras with the Data Format set to JPEG on the Image Settings page can be configured Page 28 An error message is displayed when the setting is MPEG 4 or H 264 The data format will change to JPEG when you click OK When the data format is set as H 264 Set the sensitiv...

Page 41: ...5 Start output from external output of the camera When a detection is made commands Open Short are executed to the external devices connected to the camera Execute optional commands When a detection is made optional commands are executed Pop up the camera image When a detection is made a pop up camera image of the detected image is displayed Page 35 Forward When a detection is made a message is se...

Page 42: ...shock detection recording when the camera detects a shock The recording time for shock detection recording and so on is set using this software Note Only cameras with the Data Format set to JPEG on the Image Settings page can be configured Page 28 An error message will be displayed when set in MPEG 4 H 264 The data format will change to JPEG when you click OK When the data format is set as H 264 S...

Page 43: ... is displayed Page 35 Forward When a detection is made a message is sent to the specified destination address Page 19 Subject Enter the notification message subject 44 characters or less cannot be entered Image When Attach is selected detected camera images JPEG are sent as E mail attachments Note The contents of the sent E mail is comprised of the camera name detection type and the time stamp Tim...

Page 44: ... has occurred the notification sending intervals will be set from the time camera connection change occurred Subject Enter the notification message subject 44 characters or less cannot be entered Note The contents of the sent E mail is comprised of the camera name connections status connected disconnected and the time stamp Time stamps are displayed as year month day hour minute second For example...

Page 45: ...d setting the time in Output time a reverse setting of the command set in Output value release of external output is performed Page 46 Optional Command Select optional commands to execute for detection Default is Beep 1000 1000 1 When file paths or file names contain black spaces place around them Parameters are placed outside of Example C Program Files Beep exe 1000 1000 Command execution timing ...

Page 46: ... Use optional commands after thorough testing Recorded image quality cannot be guaranteed when using optional commands Beep does not run on 64 bit CPU compatible versions of Windows When the output time of the camera s external output is set Motion detection Alarm detection Recorded Image Unlock the external output at the set time Output time Output time Execute Commands for Camera External Output...

Page 47: ...val Execution interval Execution interval Execution interval Execute commands Pop up Duration When Continue till the next new pop up is selected The pop up image is updated when motion is detected Detection Detection Pop up display Pop up display Detection Pop up display When Specified time is selected The pop up image will not update during the specified period even if motion is detected If no mo...

Page 48: ...eyword Keyword Page Setting Description Keyword1 Keyword2 Set a keyword for searching to recorded images Maximum 40 characters 2 keywords can be set Setting the preset sequence only for cameras with preset feature Periodically scans and displays the locations registered in the camera presets 48 Operating Instructions 2 2 Setting Cameras ...

Page 49: ...ng Description Move Position Specifies the preset to be moved Hold Time Specifies the length of time that the camera stays in a location Including the time it takes to move to the next preset To change a preset Select a number below No and then click Change After changing the settings for Move Position and Hold Time click OK Operating Instructions 49 2 2 Setting Cameras ...

Page 50: ...meras and some BL series network cameras the moving position may be displayed with preset numbers For 360 network cameras that have image capture mode set to quad PTZ the preset position is only moved for the top left screen Because when the Hold Time is set to short intervals it affects the operating life span of the camera limit the preset operating times according to the Hold Time value For WV ...

Page 51: ...elow No and then click Change After changing the start and end times displayed click OK To delete a schedule Select a number below No and then click Delete To change the order of schedule The schedule is executed according to the order of the start time of the events Starting a Color Night View schedule Select the Start Schedule check box to start the schedule Operating Instructions 51 2 2 Setting...

Page 52: ...lled Adaptive black stretch If Adaptive black stretch is configured so that it cannot be used on the camera Color Night View is not displayed on the Settings page of this software and cannot be used For more information see your camera user manual 52 Operating Instructions 2 2 Setting Cameras ...

Page 53: ...to change to Full screen mode expands the window over the entire desktop on the multi monitoring window and multi playback window This software also supports widescreen displays Multi Monitoring Window A A Changes the display to Full screen mode Operating Instructions 53 2 3 1 About the Application Windows ...

Page 54: ...s an example of the Multi Monitoring window displayed in widescreen Depending on the widescreen s proportions all buttons may not be displayed on the screen In this case use the scroll bar to display the buttons 54 Operating Instructions 2 3 1 About the Application Windows ...

Page 55: ...40 55 859 A Changes the display to Full screen mode Multi Playback Window displayed in widescreen 08 19 2009 Wed 14 40 55 853 08 19 2009 Wed 14 40 55 853 08 19 2009 Wed 14 40 55 853 08 19 2009 Wed 14 40 55 875 Camera3 08 19 2009 Wed 14 40 55 859 Camera1 Camera2 Operating Instructions 55 2 3 1 About the Application Windows ...

Page 56: ...n the widescreen s proportions all buttons may not be displayed on the screen In this case use the scroll bar to display the buttons Full screen Multi Monitoring Window Multi Playback Window Note Press Esc to return to the continuous screen 56 Operating Instructions 2 3 1 About the Application Windows ...

Page 57: ...e 69 1 Click You can change the number of camera screens which are displayed Page 104 The default is a 4 screen display 2 rows 2 columns 4 screen display 16 screen display You can rearrange the order of camera screens on the multi monitoring page Page 108 You can enlarge and display a portion of the camera display area Page 106 Operating Instructions 57 2 3 1 About the Application Windows ...

Page 58: ...on the multi monitoring window A single image from the selected camera is displayed Note If you double click a camera s image on the multi monitoring window the display will switch to the single monitoring window When you double click on the single monitoring window the display will return to the multi monitoring window If the click to center function is active the display area of a camera image m...

Page 59: ...glance the name of the camera recording period and the recording method Moreover you can perform recorded image searches playback and change recorded image files etc 1 Click The multi playback window is displayed Page 60 2 Click 3 Click Search A list for the most recent day with recorded images is displayed 08 20 2009 Thu 10 45 00 609 A E B C D F G H Operating Instructions 59 2 3 1 About the Appli...

Page 60: ...utton The images selected from the playback list are played back on the multi playback window Page 95 G Playback Screen Displays plays back one of the recorded images selected in playback list Page 93 H The displayed data can be edited Page 113 Note When you click the Search button days with recorded images are displayed in boldface on the calendar Clicking one of these days displays the list of i...

Page 61: ...ed 14 40 55 875 A Camera1 08 19 2009 Wed 14 40 55 853 Camera3 08 19 2009 Wed 14 40 55 859 A If a selected camera has no recorded images at the setting time a black screen is displayed for that camera Note When pressing the Tab key while pressing Ctrl key the page displays change as follows Multi Monitoring Multi Playback Settings Page In the Settings page you can configure preferences register and...

Page 62: ...33 E mail Settings Page 19 B Configure settings for individual cameras Page 24 C Search Camera Page 26 Add Camera Page 23 Delete Camera Page 148 Add Timer Page 81 Delete Timer Page 149 Importing Exporting the Camera Information Page 145 D The configuration page for the item that is selected on the left is displayed E Page 63 Displaying the Settings List The settings list is displayed in tree form ...

Page 63: ... Setting Change Icon Display When you change a setting a mark is displayed on the icon for the item that you changed The mark is cleared after the setting is applied by clicking OK or Apply A green check mark appears on an icon for which a setting has been changed A blue plus mark appears on an icon for which a setting has been added A red X mark appears on an icon for which a setting has been del...

Page 64: ...ayback window This button becomes green when the multi playback window is displayed C Layout Switches the page display to 1 1 2 2 3 3 4 4 and 4 4 variation This is not reflected in the layout settings on the Multi Monitoring page and auto scan cannot be used The button of the layout that is displayed becomes green D Layout Preferences Changes to the layout configured on the Multi Monitoring page P...

Page 65: ...Changes the display language Menu screen is displayed by clicking the button English default Japanese Portuguese J Minimize Minimizes this software The software is displayed on the notification area when it is minimized K Close Closes the operating window of this software Page 10 L Display the previous page Display the next page Displays the previous next Multi Monitoring page Enabled if there is ...

Page 66: ...cording is started stopped according to the recording method which is selected Also all the manual image recording of all cameras can be turned off U Timer Recording A menu screen is displayed by clicking the button Starts stops the selected timer recording according to the specified start and time V Snapshot Takes a snapshot with the selected camera W Volume control Listen button Turns the speake...

Page 67: ...yback window is displayed C Layout Temporarily switches the page display to 1 1 and 2 2 variations This is not reflected in the layout settings in Multi Playback The button of the layout that is displayed becomes green D Layout Preferences Change to the layout configured in the Multi Playback page Page 111 This button becomes green when the window is displayed with Layout Preferences E Full screen...

Page 68: ...e display when the actual image s size is bigger than the display area Outside buttons Click these buttons to make large movements up down left right Inside buttons Click these buttons to make small movements up down left right button Click to center the display N Tele Played back images are enlarged up to 10 Each time the button is clicked the zoom rate increases by a set amount O Wide Played bac...

Page 69: ...ge 103 B Displays the Camera Name Page 24 C Displays the Zoom Rate Page 71 D Displays the Frame Rate image refreshing frequency E is displayed when recording is temporarily suspended F is displayed in the image of a camera in which monitoring is temporarily suspended Page 73 Note The images of registered cameras are displayed as 4 screens 2 rows 2 columns in the order in which they were registered...

Page 70: ... selected camera You can adjust the volume with the slide bar Page 111 When you monitor a camera that supports audio audio may be interrupted due to your PC performance or network environment In this case lower the maximum bandwidth setting on the network page of the camera Depending on your computer and network environment the display of the camera s image may be delayed when compared to the disp...

Page 71: ...as a zoom function the zoom function of that camera is used if it does not have a zoom function the network camera recorder software s digital zoom is used The types of zoom that can be used and the maximum magnification will vary according to the camera type Controlling zoom functions with the operating buttons Controls camera zoom Page 64 Zoom in Tele Zoom out Wide Controlling zoom functions wit...

Page 72: ...gital zoom is reduced The zoom rate is only displayed on the multi monitoring screen when using the network camera recorder software s digital zoom Background Colors for Cameras with Errors The background colors for cameras with errors and no camera are as follows A B A No camera Displayed in black B Camera with an error Black background with Connecting displayed 72 Operating Instructions 2 4 1 Mu...

Page 73: ...B C D E F G H A Preset The list of presets registered for a camera will be displayed by clicking the button The registered positions are displayed when you select the list If a preset is changed from the camera while this software is running that change is not reflected The preset list may not be displayed depending on the camera For WV series network cameras and some BL series network cameras the...

Page 74: ...E Focus This button becomes active when a camera that has the Focus function is selected This function can be used to adjust the focusing length Automatically adjusts the focus Auto Focus Performs short range focus Performs long range focus F Brightness Adjusts image brightness to 9 levels of brightness Darken the image Standard brightness default Brighten the image G Backlight ON Backlight OFF Se...

Page 75: ...is exceeded Alarm recording Page 78 Select Start Alarm 1 Detection Recording Start Alarm 2 Detection Recording to start alarm detection recording on the selected camera When the alarm signal is detected alarm recording starts Sensor recording Page 79 Select Start Sensor Detection Recording to start sensor detection recording on the selected camera When the sensor signal is detected sensor recordin...

Page 76: ...d select Start Continuous Recording from the menu displayed Starts continuous recording by the selected camera To stop recording from a camera select the camera click and select Stop Continuous Recording from the menu which is displayed Note See Page 17 for recorded image file size guidelines Recording will not stop even if you close the operating window with When is displayed in the notification ...

Page 77: ...n detection level you have set may not be sufficient for motion detection recording depending on the resolution image quality the recording subject and network environment To ensure proper operation test the motion detection recording on the motion detection monitoring window Page 33 and adjust the motion detection level as necessary Motion detection commands can be selected and executed Page 32 R...

Page 78: ...tarts alarm detection recording by the selected camera To stop recording from a camera select the camera click and select Stop Alarm 1 Detection Recording Stop Alarm 2 Detection Recording from the menu which is displayed Note Recording will not stop even if you close the operating window with When is displayed in the notification area the recording software is running Page 10 You can set the camer...

Page 79: ...at you have set may not be sufficient for sensor detection recording depending on the resolution image quality the recording subject and network environment To ensure proper operation test the sensor recording Sensor detection commands can be selected and executed Page 38 If after sensor detection recording and before sensor detection recording overlap a continuous image is recorded Example You ha...

Page 80: ... sec Sound signal is detected Sound signal is detected 1 image is recorded Detection notifications and images captured at detections can be sent to specified E mail addresses Page 19 2 5 7 Shock Detection Recording Shock detection recording will begin when a shock is detected by the camera Set the recording time for shock detection recording for each camera Page 42 Shock detection recording can on...

Page 81: ...etection recording overlap Example You have set images to be recorded 5 seconds before and after shock detection 5 sec 5 sec 5 sec 5 sec shock is detected shock is detected 1 image is recorded Detection notifications and images captured at detections can be sent to specified E mail addresses Page 19 2 5 8 Timer Recording You can specify the day of the week and period of time for recording 10 timer...

Page 82: ...er name is New Timer followed by a number The number is generated automatically Default values are used for the other settings 3 Configure the settings and click OK or Apply If you click OK the Timer Settings page will close If you want to register another timer click Apply If you want to set the a keyword for searching for a recorded image enter a keyword on the keyword page Page 85 82 Operating ...

Page 83: ... series network cameras and some BL series network cameras the position may be displayed with preset numbers For 360 network cameras that have image capture mode set to quad PTZ the preset position is only operated for the top left screen Selecting Daily executes the timer to record daily for the specified time period To schedule the time for a specific day of the week select Day of the Week Setti...

Page 84: ...ed cameras or Stop all the Timer Recordings of the selected cameras from the menu which is displayed by right clicking on the camera image on the multi monitoring window If you set a time period overlapping midnight the image is divided into 2 images at midnight Timer recording will not stop even if you close the operating window with When is displayed in the notification area the timer recording ...

Page 85: ...Displaying the Timer List Individual Cameras The timer schedule of each individual camera is displayed in a chart 1 Select the camera that displays the timer on the multi monitoring screen and click 2 Click Timer List Operating Instructions 85 2 5 8 Timer Recording ...

Page 86: ...ing Type Color can be changed on the Multi Playback page under Preferences Page 111 Displaying the Timer List All Cameras The timer schedules of all the cameras are displayed in a chart 86 Operating Instructions 2 5 8 Timer Recording ...

Page 87: ...er settings Click Delete to remove the timer setting Note The Recording Type Color can be changed on the Multi Playback page under Preferences Page 111 Images from registered camera will be displayed in the lower left part of the screen Some models will display a still image Operating Instructions 87 2 5 8 Timer Recording ...

Page 88: ...displayed in the Playback list Confirm the images on the playback screen Page 93 The images that are selected in the Playback list can be confirmed on the Playback Screen Play back the images on the multi playback window Page 95 By clicking the Playback button the corresponding recording is played back on the multi playback window 2 6 1 Selecting Recorded Images to Play Searching for Recording Ima...

Page 89: ...30 000 A E B C D F G H Days that have images that match the criteria are displayed in boldface on the calendar A B C A Displays the month that contains the most recent images that match the criteria Operating Instructions 89 2 6 1 Selecting Recorded Images to Play ...

Page 90: ... Setting Select the desired days of the week Recording Type Select the Recording Type that you wish to search for Starting Type Select the type of startup when you wish to search for Keyword Select Keyword to activate the keyword searches Enter a keyword when there are keywords set for recorded images Partial match searches for keywords that contain part of the keyword that was entered Perfect mat...

Page 91: ...cording method are displayed with different colors The Recording Type Color can be changed on the Multi Playback page under Preferences Page 111 E Recorded images are displayed for each camera The cameras are displayed in camera name order Example When the cameras are named F1 camera F2 camera and F3 camera they will be displayed in order the order of F1 camera F2 camera F3 camera F Playback bar S...

Page 92: ...ages recorded by the selected cameras Cameras can be selected for the number of screens designated for multi playback with Multi Playback in Preferences Page 111 If you select more than this number the following message will be displayed Selecting the Playback Time by Dragging the Playback Bar 1 Drag the playback bar and select the time to playback You can slide the playback bar to the desired loc...

Page 93: ...bar Playback time Sets the start and end times for playback B Playback list The images surrounded by the Playback bar are displayed 2 6 2 Checking the Playback Screen In the playback screen you can check what recorded images to play on the Multi Playback window Operating Instructions 93 2 6 2 Checking the Playback Screen ...

Page 94: ...irm the selected image on the Playback Screen C E A D 08 20 2009 Thu 10 45 00 609 B F A Playback Screen Plays back the recorded image selected in the Playback list B Displays the time period button in increments of 1 hour By pressing the button you can play back images from the specified time period C Displays the image preceding the displayed image D Displays the image following the displayed ima...

Page 95: ...le images by selecting while pressing the Shift and Ctrl keys Shift Selects multiple continuous recording images Ctrl Selects multiple non continuous recording images B Playback Button Plays back the recorded image selected in the Playback list on the Multi Playback page 2 Click Playback Recorded images are played in the Multi Playback window Page 96 Recorded images selected from the Playback list...

Page 96: ...e time period in increments of 1 hour Clicking the time period displays images from that hour onwards F The timelines are displayed in different colors depending on the recording mode When multiple recording modes overlap that area is displayed as gray The Recording Type Color can be changed on the Multi Playback page under Preferences Page 111 G Cursor Sets the play position H Operation panel Pag...

Page 97: ...s the next detection location Stop Stops playback Note You can rearrange the images on the multi playback window by dragging and dropping the images Page 108 When you restart this software the original order is restored The settings camera name recording time frame rate display number of screens in a window multi playback page layout etc can be changed for the Multi Playback page under Preferences...

Page 98: ...1 02 03 A B C D Alarm detection recording with timer Motion detection recording with timer Continuous recording with timer Continuous recording Camera1 Camera1 Camera Name Camera Name Plays back in the following order A B C D Right clicking on an image displays the edit menu When you click or because the cursor moves to the actual recording time of the next previous recorded image the cursor may j...

Page 99: ... the save file destination hard disk Operating procedure of PC B 1 Connect to the network by connecting a LAN cable 2 Start up Windows 3 Connect the save file destination hard disk and assign it as the E drive 4 Install this program 1 Please select the same drive and folder for PC A and PC B for the installation location The C drive is used in this example 2 Please select the same drive letter for...

Page 100: ...er for the save file destination hard disk for PC A and PC B The E drive is used in this example Note Only remove the hard disk after you have closed this program Please use version 4 05 or a later version on PC A and PC B In the case the settings of PC A are not imported the camera name may not be displayed correctly at search results This function is not supported when using multiple save file d...

Page 101: ...puters with Ver 4 05 or later of this program installed A license for this program is required for both computers PC A Computer used for recording images PC B Computer used for playing back images Save file destination of PC A Use an external USB hard disk assigned to the E drive E ncrdata Save file destination of PC B Use an external USB hard disk assigned to the E drive E ncrdata Camera PC B C d...

Page 102: ...e hard disk you moved to PC B as your save file destination or save recordings on it Doing so will cause it to become unable to playback images when you reconnect the hard disk with PC A If the save destination for PC B is the hard disk of the E drive and the hard disk is removed when connecting to PC A then the save destination will become that same E drive Connect to the hard disk moved from PC ...

Page 103: ...cted camera A B A Selected Camera Default is a green frame B A menu is displayed when the screen is right clicked Note If there is more than one page to display the selected camera is moved to the top left when you change pages 3 1 2 Multi Monitoring Page Settings You can change the camera layout from the multi monitoring page 1 Click on the multi monitoring window 2 Configure the settings on the ...

Page 104: ...mum number of pages are 128 rows columns If there are several pages select the page that you want to configure settings for Auto Scan If there are several pages of images select Auto Scan to automatically switch the page every specified number of seconds Page 107 1 to 60 seconds default 5 seconds Only enabled in the Multi Monitoring screen when using the layout specified in Preferences click Camer...

Page 105: ... s aspect ratio Untouched centering display displays centered images in the actual image s aspect ratio Fit in the display area Displays to fit in the display area To maintain the aspect ratio of the display press CTRL 0 to magnify the display press CTRL 1 and to fit the display to the display area press CTRL 2 on the keyboard Image Rendering Method Specify the Image Rendering Method Auto default ...

Page 106: ...spect ratio is the same 1 Click the image frame to enlarge The background of the selected camera frame turns blue 2 Drag move the mouse while holding down the left button the images The selection is enlarged maintaining the aspect ratio Multi Monitoring Page 3 Release the left mouse button The image frame is enlarged After switching to the multi monitoring window the image is enlarged for the targ...

Page 107: ...isplay on the Multi Monitoring window selecting Auto Scan lets you switch the page display automatically at the specified interval Example When 2 pages are displayed Hold Time of 10 seconds Camera1 Camera2 Camera3 Camera4 Camera5 Camera6 Camera7 Camera8 page 1 2 10 second pause 10 second pause page 2 2 Operating Instructions 107 3 1 2 Multi Monitoring Page Settings ...

Page 108: ... displayed on the multi monitoring window Settings for displaying or not displaying the camera name and frame rate text color settings and text transparency settings are configured in Multi Monitoring under Preferences Page 103 10 6 Camera1 Camera2 Camera3 29 7 29 7 Camera4 B A 10 6 A The registered camera name is displayed B Frame rate image refreshing frequency is displayed Rearranging the Image...

Page 109: ...p for the previous page while dragging the image then drop it at the location where you want to place it The new order is maintained when you restart this software You can also rearrange the playback images on the multi playback window Moving and resizing the entire window You can move and resize the entire window of this software When the cursor is placed over an area other than the camera screen...

Page 110: ...io playback mute stop playback of audio and volume adjustment for the multi monitoring window and for the multi playback window are performed with the menu button and the slider bar Note Some of the playback setting specifications for WV series network cameras and some BL series network cameras differ to other cameras See Page 159 for more information Playing back audio Click and select Start the ...

Page 111: ... audio output of the selected camera Select Stop the output mic sound of all cameras under monitoring to stop audio output of all cameras Controlling the playback volume Volume is controlled with the slider 3 1 4 Sets the multi playback screen To set the layout of the multi playback window 1 Click The multi playback window is displayed Page 60 2 Click 3 Configure the settings on the Multi Playback...

Page 112: ...atio of the display press CTRL 0 to magnify the display press CTRL 1 and to fit the display to the display area press CTRL 2 on the keyboard Recording Type Color The Recording Type Color can be changed To change the color click on a color and select the desired color from the Color window then click OK Page 106 Image Rendering Method Specify the Image Rendering Method Auto default First this softw...

Page 113: ...selected in the Playback list are displayed 4 Select the recorded image from the Playback list The still image at the start time of the selected image is displayed on the Playback Screen 5 Edit the image on the Playback Screen A B 08 20 2009 Thu 10 45 25 609 A Playback list Images surrounded by the playback bar for the selected camera are displayed in the playback list B Playback Screen Display Ed...

Page 114: ...ming conversion Converting Recorded Images to MPG WAV ASF AVI formats Converting one recorded image 1 In the Playback list select the image that you want to convert See Page 88 for how to display recorded images in the Playback list 2 Select the file format from the editing menu and click Execute 08 20 2009 Thu 10 45 25 609 A A The editing menu is displayed by clicking here 3 To specify a time fra...

Page 115: ...Example Converting images to MPG format The Save As window is displayed 4 Select the destination folder enter a file name and click Save Operating Instructions 115 3 2 1 Converting Recorded Images ...

Page 116: ...in the list differ depending on the resolution from before conversion Files may not be able to be converted because of factors such as the operating conditions of other applications the amount of memory that the computer has and the operational environment In this case lower the resolution of the files to be converted Image quality deteriorates when the resolution is lowered Conversion is started ...

Page 117: ...AVI files the resolution may change after conversion Page 163 When converting recorded images of long periods of time the converted files may be automatically segmented When converting to MPG ASF AVI files When the resolution is 1280 720 or higher files are segmented into 30 minute length files When the resolution is not 1280 720 or higher files are segmented into 120 minute length files When conv...

Page 118: ...e file format from the editing menu and click Execute 08 20 2009 Thu 10 45 25 609 A A The editing menu is displayed by clicking here 3 Click To one file 118 Operating Instructions 3 2 1 Converting Recorded Images ...

Page 119: ...nding on the resolution from before conversion Files may not be able to be converted because of factors such as the operating conditions of other applications the amount of memory that the computer has and the operational environment In this case lower the resolution of the files to be converted Image quality deteriorates when the resolution is lowered Operating Instructions 119 3 2 1 Converting R...

Page 120: ...rting recorded images of long periods of time the converted files may be automatically segmented When converting to MPG ASF AVI files When the resolution is 1280 720 or higher files are segmented into 30 minute length files When the resolution is not 1280 720 or higher files are segmented into 120 minute length files When converting to WAV files Files are segmented into 120 minute files When files...

Page 121: ...ile format from the editing menu and click Execute 08 20 2009 Thu 10 45 25 609 A A The editing menu is displayed by clicking here 3 Click To multiple files Operating Instructions 121 3 2 1 Converting Recorded Images ...

Page 122: ...he resolution of the file before conversion is higher than the specified maximum resolution the resolution will be reduced to match the maximum resolution value Files may not be able to be converted because of factors such as the operating conditions of other applications the amount of memory that the computer has and the operational environment In this case lower the resolution of the files to be...

Page 123: ...ds or less cannot be converted When converting recorded images of long periods of time the converted files may be automatically segmented When converting to MPG ASF AVI files When the resolution is 1280 720 or higher files are segmented into 30 minute length files When the resolution is not 1280 720 or higher files are segmented into 120 minute length files When converting to WAV files Files are s...

Page 124: ...hu 10 45 25 609 3 To specify a time frame set start time and end time If you do not set a time frame all selected images will be converted 4 Set the interval for conversion 5 Click OK The folder selection window is displayed 124 Operating Instructions 3 2 1 Converting Recorded Images ...

Page 125: ...tination folder The name of the subfolder is set to the start time A new subfolder is created each 1 000 images If conversion is canceled images that were converted before the cancellation are saved Files of 3 seconds or less cannot be converted 3 2 2 Copying Recorded Images You can extract recorded images for a specific time frame and create a new recording file 1 In the Playback list select the ...

Page 126: ...rom the editing menu and click Execute 08 20 2009 Thu 10 45 25 609 3 Specify the start and end time of the images to extract 4 Click OK The copy operation is started 126 Operating Instructions 3 2 2 Copying Recorded Images ...

Page 127: ...us recording images Ctrl Selects multiple non continuous recording images 2 Select Delete from the editing menu and click Execute 08 20 2009 Thu 10 45 25 609 3 Click OK in the confirmation window The selected images are deleted Note Although it appears that the deletion operation finishes quickly the actual deletion of the files takes some time When recorded images are deleted the load on the CPU ...

Page 128: ...Thu 10 45 25 609 3 Change the keyword 4 Click OK The keyword is changed Note You can also change the keyword on the multi playback window by right clicking on the playback screen and selecting Change Keyword 3 2 5 Copying Display Screens Copy to the Clipboard To copy an image displayed on the playback screen to the Clipboard 1 In the Playback list select the image that you want to copy See Page 88...

Page 129: ...d Taking a Snapshot To take a snapshot of image displayed in the playback screen 1 In the Playback list select the image that you want to take a snapshot See Page 88 for how to display recorded images in the Playback list 2 Select Snapshot from the editing menu and click Execute 08 21 2009 Fei 13 17 25 015 Operating Instructions 129 3 2 5 Copying Display Screens ...

Page 130: ...temporarily save copy and paste data in The copied image can be used in a software such as Microsoft Paint 3 2 6 Displaying the Recorded Image Information You can display information about a recorded image 1 In the Playback list select the image that you want to display the information See Page 88 for how to display recorded images in the Playback list 130 Operating Instructions 3 2 6 Displaying t...

Page 131: ...orded Image Information from the editing menu and click Execute 08 21 2009 Fei 13 17 25 015 The Recorded Image Information window is displayed Operating Instructions 131 3 2 6 Displaying the Recorded Image Information ...

Page 132: ...onsult a network administrator before configuring a remote server Modem Modem Remote client Operate the recording software on the server via the Internet Internet Router Remote server Camera Camera notification area of the PC The following chart illustrates the configuration procedure Remote server Remote client Configure the remote server Page 133 Use Internet Explorer to access the remote server...

Page 133: ...s Letters and numerals 6 or more characters Permission is given for use of all features User Name Password General User 1 Set up the user name and password to connect with General User 1 rights Letters and numerals 6 or more characters Permission is given for monitoring and playback only See Page 138 for information about available features User Name Password General User 2 Set up the user name an...

Page 134: ...destination port number is the port number set on the remote server Confirm the setting contents of the destination port from the Remote Access page under Preferences of the remote server The destination IP address or host name e g http ncr4 viewnetcam com 10084 Client Start Port number set in the remote server Internet Explorer 6 cannot access the remote server with IPv6 even if the connection de...

Page 135: ... displayed Follow the displayed instructions Page 135 After the connections window is displayed you are connected to the remote server as a remote client When accessing the remote server for the first time The NOTICE for use the Remote Access Function screen is displayed when the user name and password are entered in step 2 above Follow the displayed instructions to install the Recording software ...

Page 136: ...I Select I accept the License agreement and click OK II Click Install III Follow the displayed instructions to install the Recording software 136 Operating Instructions 3 3 1 Configuring the Settings ...

Page 137: ...rding program on the remote client MPEG 4 H 264 licenses for the remote client sold separately are required Remote client recording software cannot be used as remote server recording software When operating as a remote client is not displayed in the notification area Operating Instructions 137 3 3 1 Configuring the Settings ...

Page 138: ... Centering ü ü Start Stop monitoring ü ü ü Auto Scan ü Preset Sequence ü Color Night View ü Preferences Camera Settings ü Full screen ü ü ü Snapshot ü ü ü Multi Playback Playback Stop etc ü ü Change the camera layout Drag Drop ü Change the layout ü ü Preferences Camera Settings ü Search ü ü Playback PNC file ü ü Snapshot ü ü Search Search ü 1 ü 1 Conversion 2 2 Copying ü Delete files ü Change the ...

Page 139: ... log in at the same time When settings pages are displayed on the remote server a remote client cannot use administrator privileges to connect to the settings pages If a severed connection is detected after connecting to a remote server the following message will be displayed Click Yes to reconnect Processing continues if the reconnection is successful If you click No remote access is exited Page ...

Page 140: ...nistrator privileges and general user privileges Page 138 The above screen is displayed when connected with administrator privileges 3 To specify a time frame set start time and end time and click OK If you do not set a time frame all selected images will be converted If multiple recorded images are selected you cannot specify the time frame The Save As window is displayed 140 Operating Instructio...

Page 141: ...e conversion Note The resolutions displayed in the list differ depending on the resolution from before conversion Files may not be able to be converted because of factors such as the operating conditions of other applications the amount of memory that the computer has and the operational environment In this case lower the resolution of the files to be converted Image quality deteriorates when the ...

Page 142: ...e added to the log type for the Operation Support page Page 156 Select when analyzing remote server logs System Log Server Operation Log 1 Server Operation Log 2 Server Restore Log Server Camera Connection Log Server Forward Server File Conversion Server 1 Click on the multi monitoring window 2 Select Operation Support under Preferences 3 Selects the date time to perform log analysis and log type ...

Page 143: ...4 Click Execute A log analysis result will be displayed Operating Instructions 143 3 3 1 Configuring the Settings ...

Page 144: ...ect You cannot reconnect with the browsers refresh button When exiting the remote server click to close the window Note To connect again after exiting the remote access and closing the above window or browser see Page 134 and access the remote server 144 Operating Instructions 3 3 1 Configuring the Settings ...

Page 145: ...ound to all cameras under monitoring to stop microphone audio output for all cameras Note Transmitting audio requires a microphone connected to your PC You must provide your own microphone During transmission the Listen button changes to When transmission is terminated the icon returns to You will not be able to use the transmission function if you access a camera via a proxy server Microphone vol...

Page 146: ...7 Exported file extension is h17 Importing the Camera Information 1 Click Import The import file selection window is displayed 2 Select the file to import The following are the input file types BB HNP17 setting information HNP17 Camera Definition File h17 BB HNP15 setting information HNP15 Camera Definition File h15 BB HNP60 setting information HNP60 Camera Definition File def BB HNP11 setting inf...

Page 147: ... and image settings BB HNP60 setting information file is saved in the installation folder If a timer is set for BB HNP60 Version 1 0 the timer recording method is imported as Motion detection recording only 3 4 3 Copying Camera Images You can copy camera images to the clipboard from the multi monitoring window 1 Right click the image on the multi monitoring window A menu is displayed 2 Select Copy...

Page 148: ... Camera from the List When you delete a camera you can choose whether or not the camera s recorded images are deleted 1 Click on the multi monitoring window 2 Select the camera to delete 3 Click Delete Camera A B A Selects the camera to delete B Delete Camera Button 4 To delete the recorded images click Delete recorded images to keep the recorded images click Do not delete recorded images 148 Oper...

Page 149: ...ed camera Camera ID will be displayed in the camera name section of the Search page To delete the recorded images of deleted cameras select the recorded images from the Playback list on the Search page Page 127 or delete using Restoration of Recording Image under Operation Support Page 154 3 4 5 Deleting Timer Settings You can delete timer settings 1 Click on the multi monitoring window 2 Select t...

Page 150: ...cts the timer to delete B Delete Timer Button The following confirmation window will be displayed 4 Click OK A deletion mark is displayed on the icon of the timer item Page 63 150 Operating Instructions 3 4 5 Deleting Timer Settings ...

Page 151: ...al cameras 1 Click on the multi monitoring window 2 Select Navigation under Preferences The recording capacity calculation progress screen is displayed The Navigation window is displayed after the recording capacity is calculated The display of this page will differ depending on whether you have limited the recording capacity for the destination drive or for individual cameras 3 Select the destina...

Page 152: ...est of the destination drive D Displays the total size of the recording capacity limit for individual cameras and the amount of guaranteed free space for the destination drive E You can change the display unit to Time Capacity F Displays the length hours or size MB of the recorded images and the percentage of the recording capacity being used on the save destination drive for each camera 152 Opera...

Page 153: ...he rest of the destination drive D Displays the recording capacity limit for each individual camera and the guaranteed free space for the destination drive E You can change the display unit to Time Capacity F Displays the recording restriction time capacity the time and capacity of recorded images and the percentage of the recording capacity being used on the destination drive for each camera that...

Page 154: ...ing the restore program manual Executing the restore program optimizes recorded images and deletes the recorded images of deleted cameras 1 Click on the multi monitoring window 2 Select Operation Support under Preferences 3 Click Execute on the Operation Support page 154 Operating Instructions 3 4 7 Executing Restore Program and Log Analysis ...

Page 155: ...ra the recorded images will not have been deleted Page 148 If you select Delete all images from the deleted camera and click Start Restoring all the recorded images from deleted cameras will be deleted To restart the software after the restore program has finished select After finishing restoration restart the Network Camera Recorder with Viewer Software Ver 4 Restoration is completed Operating In...

Page 156: ...sis you can display the name date cause and solutions for cameras in which an error occurred 1 Click on the multi monitoring window 2 Select Operation Support under Preferences 3 Select the log storage period the date to perform log analysis the log type the camera name and the timer name on the Operation Support page 4 Click Execute 156 Operating Instructions 3 4 7 Executing Restore Program and L...

Page 157: ...here is no error Restore Log Displays a log related to errors and warnings when the executing the restore program Not displayed when there is no error Camera Connection Log Displays the camera connection status every 10 minutes Forward The status and error log of the E mail that was sent when an event was detected or the camera connections status changed is displayed File Conversion Displays a log...

Page 158: ...sults B A A Log list Analysis results are displayed B If you select a log from the log list the error contents and the measures taken will be displayed 158 Operating Instructions 3 4 7 Executing Restore Program and Log Analysis ...

Page 159: ...ecorded When the camera s images are H 264 images panoramic images stream 1 images will be monitored and recorded 4 1 1 Multi Monitoring screen Presets The camera s preset name may not be displayed in the preset list In this case a preset number is displayed When network video encoders are used preset numbers are displayed Pan Scan Tilt Scan The Pan Scan Tilt Scan features cannot be used is displa...

Page 160: ...6 7 8 9 Low The default is 5 Normal Frame Rate Settings The frame rates that can be set for cameras are as follows JPEG Images 0 1 fps 0 2 fps 0 33 fps 0 5 fps 1 fps 2 fps 3 fps 5 fps 6 fps 10 fps 15 fps 30 fps The default is 10 fps Note The JPEG image frame rate may become slower due to factors such as the network environment capacity of the computer recording subject and number of user accesses ...

Page 161: ...otion detection is not configured on the camera the camera will automatically be set to detect all areas of motion detection area 1 These settings will not be enabled when motion detection is already configured The camera will be set to Non preset positions in case the preset position is not configured If the preset position has already been configured Non preset positions will be set to the 10 mo...

Page 162: ...4 images 10 seconds or more are needed before recording can start after detection Note Because the Destination of notification will become the IP address of the PC set the IP address of the PC to a static IP address For more information about the Panasonic alarm protocol notification function see your network camera user manual Detection notifications sent from the camera may arrive later than the...

Page 163: ...r 360 network cameras that have image capture mode set to quad PTZ the preset position is only moved for the top left screen Motion Detection when Operating Pan Tilt When Perform motion detection with this software is selected for Motion Detection Mode motion detection will still be performed even when operating the Pan Tilt MPG ASF AVI File Conversion Resolution after file conversion When images ...

Page 164: ...UX Output Motion detection area The whole area of the area 1 Address 1 of Destination of notification The IP address of the PC that performed Check the Camera Function Destination Port Number 1818 Audio Audio transmission reception Interactive Mic input is used when for cameras that have no audio transmission functions Audio bit rate 32 kbps Audio encoding format G 726 Transmission interval 640ms ...

Page 165: ... 52 103 138 320 240 10 29 48 53 Data size for 1 hour of motion images Image only Data format MPEG 4 Resolution dot MPEG 4 bit rate kbps Data size hour MB 640 480 2 048 900 320 240 1 024 450 Data format H 264 Resolution dot fps H 264 bit rate kbps Data size hour MB 1920 1080 30 4 096 1 800 15 3 072 1 350 1280 960 30 2 048 900 15 1 536 675 640 480 30 1 024 450 15 768 338 320 240 30 512 225 15 384 16...

Page 166: ...ing Data format H 264 JPEG 1 H 264 H 264 Frame Rate fps 10 5 30 30 Simultaneous display number camera 16 16 9 4 Display layout 4x4 4x4 3x3 2x2 1 The data format of the display image is automatically switched to JPEG under this condition Note The above is an example of the measured results for when only the PC and this software are running To get the best recording performance we recommend exiting ...

Page 167: ...cameras and some BL series network cameras Notice If you use other applications while operating this software the CPU will have a higher load and performance of this software will be affected For best results do not run other software while operating this software When file conversion is performed or when recorded images are deleted the load on the CPU increases and recording can be affected by fa...

Page 168: ...ayout 4x4 Table 2 CPU Intel Core i7 CPU 870 2 93 GHz Memory 4 GB OS Windows 7 32 bit Recording Data format H 264 H 264 Resolution width 1280 960 1280 960 Frame Rate fps 10 30 Simultaneous recording number camera 16 4 Multi Monitoring Data format JPEG 1 H 264 Frame Rate fps 10 30 Simultaneous display number camera 16 4 Display layout 4x4 2x2 1 The data format of the display image is automatically s...

Page 169: ...Settings menu buttons The authentication is required for the camera Set up the camera authentication user name and password address correctly using the Settings Camera Settings menu buttons Network to which your PC is connected is not working Confirm that the network is working The network is congested Pages may not be displayed immediately Wait for a while The proxy setting is incorrect If the ca...

Page 170: ...ettings Permit the pan tilt operation on the camera s setting The camera does not support pan tilt operations This software is unstable or does not work Your computer does not meet system requirements Close other applications The audio cannot be listened to during monitoring The camera does not support audio Only cameras that support audio can hear sound The network camera microphone is disconnect...

Page 171: ...able characters are displayed The display language is not set properly on the PC Please select the display language in the Region and Language section of the Control Panel of your Windows operation system Please refer to the Microsoft website for more information on the setup method for each OS You may be prompted for the CD ROM of the OS Please proceed as instructed by the messages The appropriat...

Page 172: ...upport netwkcam support ncr info html In Windows 8 Windows 8 1 Windows Server 2003 Windows Server 2008 or Windows Server 2012 The camera portal site cannot be displayed The remote client recording program cannot be installed from the remote server For Windows Server 2003 Windows Server 2008 and Windows Server 2012 perform the following actions 1 Select the Security tab from Tools Internet Options ...

Page 173: ...der E mail Settings in Preferences to delete waiting messages The registration screen is still displayed after registering the software and starting the operation screen Security software is operating Temporarily stop the security software or perform settings such as allowing connections to the software For more information see your security software manual Recorded images converted to ASF files c...

Page 174: ...ecording capacity is set for each camera Do you want to disable these settings and enable the Limit the recording capacity setting in the preferences page Preference settings and the Limit the recording capacity for each camera cannot be set up at the same time Set the recording capacity limit for each camera or for the destination drive Enter a number in one byte character in Recording Capacity L...

Page 175: ...same port number cannot be set multiple times in the Server Address Check the port number and try again IPv6 connections to proxy servers are not supported Enter an IPv4 address or a URL that has been registered to an IPv4 domain name service An IPv6 address has been entered for the server address Set an IPv4 address or URL that has been registered to an IPv4 domain name service Multi Monitoring I...

Page 176: ...ng at the following image Please execute the restore program again Folder Date mm dd yy Click Execute and perform processing for recording images The image is corrupted Execute the restore program If corruption is found in the recording image the restore program will be automatically activated The progress status is displayed Wait until the restoration is completed Camera settings Message Cause an...

Page 177: ...e authentication method on the camera You can only use this program with Basic authentication Connection to the camera cannot be confirmed The IP address port number or proxy settings may be incorrect Check your settings and try again The camera cannot be accessed Confirm the IP address port number and proxy settings and try again Please check the authentication method on the camera You can only u...

Page 178: ...Recording Capacity Limit The Recording Capacity space was blank Enter Recording Capacity Limit Set the Capacity Limit in the range of 1GB to GB Note The maximum value changes according to the recording capacity setting of other cameras Recording Capacity for individual cameras is larger than 90 of the drive capacity minus the capacity set for other cameras Enter a recording capacity value within t...

Page 179: ...omes before the End Date and Time The start time comes after the end time Set the Start Time so that it comes before the End Date and Time No matching images were found The recorded images could not be found Conversion Copying Set Start Time to within the Recording time The start time is not within the recording time Set the start time within the recording time Set the End time so that it comes af...

Page 180: ...convert the recorded image into WAV format because the recorded images do not have any audio data To use this feature license registration is essential Perform license registration Some features cannot be used without license registration JPG MPG WAV ASF AVI Conversion Make Copy Perform license registration The copy operation was canceled You clicked cancel button while copying the image Conversio...

Page 181: ... image capacity limit and set the action Delete old files and keep recording for when the recorded image capacity is reached Recording has stopped because the free disk space is under 10 Confirm that there is sufficient free space on the save destination disk Recording has been stopped because there is less than 10 remaining capacity in the destination disk or the destination disk is not in a writ...

Page 182: ...ware Startup failed Restart this software If situation does not improve after restarting the software restart your PC This software fails to start the ncrcore4 exe file Restart your PC Program Error occurred during program execution If the same error message appears after trying again restart your PC This software fails to start the ncr4 exe file Restart your PC The number of registered cameras ex...

Page 183: ...boot the PC and use it for this program only Insufficient PC memory Close any programs other than this program and reboot the PC Remote Access Message Cause and Remedy Enter Port The port number has not been entered Enter the port address Enter a number in one byte character in Port When inadmissible characters are entered for the port Enter a number in one byte character in Port Port should be be...

Page 184: ...hanged the settings Wait for a moment and try again Settings were applied while you were configuring remote server settings Remote client Wait for a moment and then try again The settings have been changed Information is being updated now Please wait Settings were changed during remote access You will need to reload any modified information Remote client Wait a moment Another administrator is logg...

Page 185: ...during operations for this product Auto settings of the camera Disabled Proxy Server Server Address Port User Name Password Multi Monitoring Layout 2 2 Page 1 Camera Settings Display the images in the order in which they were registered Auto Scan Camera Name Frame Rate Color Black RGB 0 0 0 Transparency 50 Image Display Format Maintain the aspect ratio Image Rendering Method Auto Click to center U...

Page 186: ... 0 128 Sensor Green RGB 0 255 0 Sound Light Blue RGB 0 204 255 Shock Blue RGB 51 102 255 Image Rendering Method Auto Click to center Used Navigation Destination Drive C Display Unit Time Operation Support Keep the message on top of other windows if image is corrupted Yes Log Save Period 30 day Log Analysis Date Today s date Type System Log Camera All Timer All Remote Access Use Remote Access Conne...

Page 187: ...s Camera Settings Camera Name New Camera Comment Camera Address http Port 80 User Name Password Proxy Not used Destination Folder Install folder ncrdata Check the Connection with the Camera Automatic Execution every 10 minutes Video Channel Settings Video Channel 1 Image Settings Data Format JPEG Resolution 320 240 Image Quality Standard Bit rate Optimal bit rate derived from the resolution and fr...

Page 188: ... next detection Alarm Detection Alarm1 Detection Pattern Status Open High Recording Time After Detection 5 seconds Operating at the time of detection Time to restrain the next detection Alarm2 Detection Pattern Status Open High Recording Time After Detection 5 seconds Operating at the time of detection Time to restrain the next detection Sensor Detection Recording Time After Detection 5 seconds Op...

Page 189: ...Stop Schedule Daily From 00 00 to Right Before 00 00 Position appointment at time of schedule end Control after camera operation Stop the Preset Sequence Color Night View Start Schedule Timer List 10 times displayed simultaneously Timer Settings Start Stop Start Timer Name New Timer Schedule Position appointment Daily From 00 00 to Right Before 00 00 Recording Type Continuous Recording Export Impo...

Page 190: ...ue Wed Thu Fri Sat Recording Type Continuous Motion Alarm Sensor Sound Shock Starting Type Timer Manual Keyword Display timelines as chart Time Unit 1 hour Display scale 24 hours display Calendar Today s date Playback List Selection All Playback Screen The still image at the start time of the selected image is displayed on the playback screen 190 Operating Instructions 5 4 Default Setting List ...

Page 191: ...Operating Instructions 191 Notes ...

Page 192: ...ness For customer support call 1 800 528 6747 Two Riverfront Plaza Newark NJ 07102 5490 Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 PGQP1190XA C0312 2065 ...

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