T R O U B L E S H O O T I N G
T H I R D - P A R T Y A P P L I C A T I O N S
337
14
CH
AP
T
E
R
Third-party
applications
Sometimes third-party applications can
cause conflicts on your smartphone.
Third-party applications that modify
wireless features may affect the
performance of your smartphone and may
require extra troubleshooting. Use caution
when installing the following types of
applications:
•
Ringtone managers
•
Caller ID applications
•
Instant messaging
•
Applications that modify when your
phone or data connections turn on or off
and how your phone behaves
If you recently installed an application and
your smartphone seems to be stuck, try
the following:
1
Perform a soft reset (see Performing a
soft reset).
2
Make sure the third-party application is
compatible with the Windows Mobile
6.1 Professional operating system on
your smartphone.
3
Delete the most recently installed
application from your smartphone (see
Removing applications).
4
If the problem persists, perform another
soft reset.
5
If possible, synchronize or use a backup
utility to back up your most recent info.
6
Perform a hard reset (see Performing a
hard reset).
7
Synchronize or restore your backup to
restore the info in your built-in
applications.
8
If the problem is resolved, begin
reinstalling your third-party applications
one at a time.
9
If the problem recurs, delete the last
application you installed and report the
problem to its developer.
Getting more help
Contact the vendor of any third-party
software if you require further assistance.
Summary of Contents for PMG0501000P
Page 1: ...User Guide ...
Page 7: ...C O N T E N T S vii Specifications 359 Index 363 ...
Page 8: ...C O N T E N T S viii ...
Page 14: ...W E L C O M E W H E R E C A N I L E A R N M O R E 14 1 C H A P T E R ...
Page 216: ...In this chapter Contacts 217 Calendar 222 Tasks 228 Notes 231 ...
Page 340: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 340 14 C H A P T E R ...
Page 346: ...T E R M S 346 ...
Page 397: ......
Page 398: ...Palm Inc 950 W Maude Ave Sunnyvale CA 94085 2801 United States of America PN 406 11437 00 ...