T R O U B L E S H O O T I N G
W E B
335
14
CH
AP
T
E
R
Web
I can’t access a web page
First, make sure you have Internet access:
Open Internet Explorer Mobile and try to
view a web page you’ve loaded before. To
ensure that you’re viewing the page
directly from the Internet, press
Menu
(right softkey) and select
Refresh
. After
confirming your Internet connection, try to
view the page in question again. If it comes
up blank, press
Menu
(right softkey) and
select
Refresh
.
If you’re still having trouble, the page may
contain elements that are not supported by
Internet Explorer Mobile, such as Flash,
Shockwave, VBScript, WML script, and
other plug-ins.
Some websites use a redirector to their
true home page. For example, if you enter
the address http://palm.com/support, it
may resolve to http://palm.com/us/support.
If Internet Explorer Mobile can’t follow the
redirect, try using a desktop browser to
see the landing page of the redirector, and
enter that address in Internet Explorer
Mobile.
An image or map is too small on my
smartphone screen
Internet Explorer Mobile has several
viewing modes: One Column, Default,
Desktop, and Full Screen. Switch to
Desktop to see the full-size image (see
Viewing a web page).
A secure site refuses to permit a
transaction
Some websites don’t support certain
browsers for transactions. Please contact
the site’s webmaster to make sure the site
allows transactions using Internet Explorer
Mobile.
TIP
Your smartphone can open your email
application when you select an email address
on a web page. If nothing happens when you
select the link, try setting up your email
application first.
Summary of Contents for PMG0501000P
Page 1: ...User Guide ...
Page 7: ...C O N T E N T S vii Specifications 359 Index 363 ...
Page 8: ...C O N T E N T S viii ...
Page 14: ...W E L C O M E W H E R E C A N I L E A R N M O R E 14 1 C H A P T E R ...
Page 216: ...In this chapter Contacts 217 Calendar 222 Tasks 228 Notes 231 ...
Page 340: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 340 14 C H A P T E R ...
Page 346: ...T E R M S 346 ...
Page 397: ......
Page 398: ...Palm Inc 950 W Maude Ave Sunnyvale CA 94085 2801 United States of America PN 406 11437 00 ...