Palm PMG0501000P User Manual Download

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User Guide

Summary of Contents for PMG0501000P

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Page 3: ...ttery 21 Making your first call 24 Using the My Treo application 26 Setting up synchronization 26 Chapter 3 Moving around on your smartphone 27 Navigating around the screen 29 Using the keyboard 35 Opening and closing applications 39 Using your Today screen 42 Chapter 4 Your phone 45 Turning your smartphone on off 47 Making calls 49 Receiving calls 53 Using voicemail 54 What can I do during a call...

Page 4: ...c 102 Stopping synchronization 103 Chapter 6 Your email 105 Setting up email 107 Sending and receiving messages 115 Working with email messages 120 Customizing your email settings 126 Working with meeting invitations 134 Sending email messages from within another application 135 Chapter 7 Your text and multimedia messages 137 Sending and receiving text and multimedia messages 139 Setting message p...

Page 5: ...Windows Media Player Mobile 208 Chapter 10 Your personal information organizer 215 Contacts 217 Calendar 222 Tasks 228 Notes 231 Chapter 11 Your Microsoft Office and other document tools 235 Synchronizing your Microsoft Office files 237 Word Mobile 239 PowerPoint Mobile 246 Excel Mobile 247 OneNote Mobile 258 Adobe Reader LE 261 Chapter 12 Your application and info management tools 265 Finding inf...

Page 6: ... 292 Locking your smartphone and info 297 System settings 302 Connection settings 309 Chapter 14 Troubleshooting 313 Transferring info from another device 315 Reinstalling the desktop software 315 Resetting your smartphone 316 Performance 319 Screen 320 Network connection 321 Synchronization 325 Email 332 Web 335 Camera 336 Third party applications 337 Making room on your smartphone 338 Voice qual...

Page 7: ...C O N T E N T S vii Specifications 359 Index 363 ...

Page 8: ...C O N T E N T S viii ...

Page 9: ...e of your Palm Treo Pro smartphone Benefits Make and receive phone calls Manage your contacts calendar and task list Receive and send corporate and personal email messages Browse the web Use a Bluetooth headset sold separately for hands free operation ...

Page 10: ...In this chapter Your Palm Treo Pro smartphone 11 What s in the box 11 What do I need to get started 12 Where can I learn more 13 ...

Page 11: ...upport for numerous mobile email solutions Text and multimedia messaging Windows Media Player Mobile Microsoft Office Mobile suite This guide helps you set up your smartphone and learn to use it What s in the box All of the following items should be in the smartphone box Hardware Treo Pro smartphone Rechargeable battery 1500 mAh USB AC charger with international adapters in some smartphone package...

Page 12: ...ed SIM card For making and receiving calls and sending and receiving text messages Data service plan For web browsing and email Additional data services These may be required to send and receive multimedia messages Check with your wireless service provider for information After you have the required plan and services you must have your smartphone within range of your wireless service provider s ce...

Page 13: ...ice help press Start and select Help Online support from Palm For up to date downloads troubleshooting and support information go to palm com treoproumts support If you need more information Books Many books on Windows Mobile devices are available from local or online book retailers look in the computer section Customer service from your wireless service provider For questions about your mobile ac...

Page 14: ...W E L C O M E W H E R E C A N I L E A R N M O R E 14 1 C H A P T E R ...

Page 15: ...have fun too As you become more familiar with your smartphone you ll want to personalize the settings and add applications to make it uniquely yours But first follow these few easy steps to set up your smartphone and get it running Benefits Know where your smartphone controls are located Start using your smartphone right away Benefits ...

Page 16: ...n this chapter Palm Treo Pro smartphone overview 17 Inserting the SIM card and battery 19 Charging the battery 21 Making your first call 24 Using the My Treo application 26 Setting up synchronization 26 ...

Page 17: ...connector sync and power connector 10 3 5mm stereo headset jack 11 Earpiece 12 Touchscreen 13 5 way navigator with Center button 14 Right softkey 15 OK 16 End 17 Messaging 18 Microphone 2 3 6 4 8 5 7 10 9 1 11 12 16 13 14 15 17 18 TIP Be careful not to scratch or crush your smartphone screen Do not store it in a place where other items might damage it DID YOU KNOW By default pressing and holding t...

Page 18: ...IR infrared port 5 Reset button under back panel 6 Stylus 7 Camera lens Top view 1 Power 2 Ringer switch slide to turn off all sounds immediately 3 2 4 1 7 6 5 DID YOU KNOW To save power when your smartphone screen turns off the Wi Fi feature turns off Press Wi Fi to turn this feature back on and quickly reconnect to a network You can also set an option to leave the Wi Fi feature on see Customizin...

Page 19: ...d may void your smartphone warranty Your SIM card contains account information such as your phone number and voicemail access number To use your smartphone s phone email or web features you need to insert a SIM card If you don t have a SIM card contact your wireless service provider To take advantage of the high speed data connection available on your smartphone you may need to have a 3G SIM card ...

Page 20: ... notch aligned with the notch of the cutout in the compartment and slide the SIM card into the cutout 1 Card notch 2 Compartment notch 4 Align the metal contacts on the battery with the contacts of the battery compartment and then press the battery into place 1 Battery contacts 2 Smartphone contacts 5 Slide the back panel back into place Your smartphone screen turns on It takes a few minutes for y...

Page 21: ...ommend that after setup you charge your smartphone until the indicator light is solid green to give it a full charge See Maximizing battery life for tips on making your battery s power last longer BEFORE YOU BEGIN Make sure the battery is correctly inserted in your smartphone 1 If you have international adapters in your smartphone package prepare the USB AC charger by inserting the adapter that fi...

Page 22: ...IP You can also charge your smartphone battery by connecting your smartphone to your computer using the USB cable Charging this way takes much more time than using the USB AC charger Solid lightning bolt The battery is being charged Filled battery The battery is fully charged and can be disconnected from the charging source Partly filled battery The shading indicates approximately how much power t...

Page 23: ...Turn off the Bluetooth feature if you re not using it see Entering basic Bluetooth settings Turn off the option to receive beamed information if you re not using it see Turning on the option to receive beamed information Set your screen to turn off automatically after a shorter period of inactivity see Optimizing power settings As with any mobile phone if you are in an area with no wireless covera...

Page 24: ...etween automatic synchronizations see Setting the synchronization schedule Keep your battery away from direct sunlight and other sources of heat Temperatures over 50 degrees Celsius 120 degrees Fahrenheit can permanently reduce the capacity and life span of any lithium ion battery Making your first call 1 Press End to display your Today screen 2 Press Center to turn off Keyguard see Locking your k...

Page 25: ...nd select Programs 3 Select SIM Manager 4 Look for your phone number directly below the title bar Look here for your phone number 5 Press OK TIP If your phone number doesn t appear on the Phone Settings screen your network has not yet sent the number to the SIM card this does not affect SIM card functionality Turn your phone off wait a few hours and then turn on your phone and repeat these steps I...

Page 26: ...mail account a Bluetooth connection or a Wi Fi connection and for launching the Quick Tour Press Start and select My Treo Setting up synchronization After you ve finished setting up your smartphone we recommend that you set up a synchronization method to get the most out of your smartphone Synchronizing means that information that you enter or update in one place your smartphone your computer or y...

Page 27: ...rtphone is a similar experience Most applications that work on your smartphone use the same set of controls So once you learn how to use these controls you ll be driving all over town and you won t even need a map Benefits Quickly move around and complete tasks in applications using one thumb on the 5 way navigator Access extra features with menus Find and open applications quickly ...

Page 28: ...In this chapter Navigating around the screen 29 Using the keyboard 35 Opening and closing applications 39 Using your Today screen 42 ...

Page 29: ...ou scroll to move from field to field or page to page or in some cases to highlight an item or option in a list There are several methods of scrolling Press the 5 way on the front of your smartphone Press Right Left Up or Down to move to the next field button or action in that direction Press and hold Option while pressing Up or Down to scroll one screen at a time These keys work TIP Some third pa...

Page 30: ...o move to the next character and press Up or Down to move between lines When inside a list press and hold Up or Down to rapidly scroll through the list Tap an onscreen scroll arrow 1 Scroll arrows 2 Scroll bar with slider 3 Scroll arrows Tap and drag the slider of an onscreen scroll bar Closing screens To accept the information you entered on a screen and to return to the previous screen or to ret...

Page 31: ...another before opening or selecting it The highlight can take one of two forms depending on what is highlighted Border This rectangular border highlights items such as an onscreen button such as OK Dismiss or Hide a check box an option or a web link Light text on a dark background This highlights items such as a phone number an email address text or an item in a list TIP To close an app as opposed...

Page 32: ...ctivate the task by tapping the softkey with the stylus or pressing it with your finger The softkey is simply the name of the task on the screen Softkeys appear in the lower left and lower right corners of the screen In most cases the right softkey opens a menu and the left softkey performs a specific action such as New or Edit In some contexts these keys may do nothing at all 1 Left softkey Press...

Page 33: ...ion press Left 4 Press Center to select the menu item or press Left or Menu right softkey to close the menu and cancel your selection Selecting options in a shortcut menu Most applications also provide access to context sensitive shortcut menus similar to the right click menus on a Windows computer The shortcut menu options vary based on the highlighted selection 1 Highlight the item whose shortcu...

Page 34: ...is available Lists are different from the menus described earlier in this section To select from a list do any of the following Use the 5 way to highlight the field and then press Center to display the items in the list Press Up or Down to highlight the item you want and then press Center to make your selection Use your stylus to tap the arrow and then tap the item in the list TIP You can also tap...

Page 35: ...n The backlight dims when the screen dims and it turns off automatically when the screen turns off or when you are on a call or playing music in the background for longer than the time specified in Backlight Settings You can set different time intervals depending on whether the smartphone is operating on battery power or is connected to an external power source The backlight also turns off when an...

Page 36: ...d symbols appear above the letters on the keys To enter these characters do one of the following 1 Symbol 2 Letter Press Option and then press the key of the desired character You don t need to hold Option while pressing the key Press Option twice to turn on Option Lock and then press the desired keys to enter a series of characters When Option Lock is on this symbol appears at the bottom of the s...

Page 37: ...ing the key that corresponds to the character you want For example to enter an é press e See the table below for a list of corresponding characters 3 Press Up or Down to highlight the desired character 4 Press Center to insert the character Symbols and accented characters TIP The alternate characters are grouped according to their similarity to the corresponding key For example the alternate chara...

Page 38: ...T E R Press Alt by itself to select these characters _ Ø µ E É È Ë Ê f or F ƒ i í ì ï î I Í Ì Ï Î l or L n ñ N Ñ o ó ò ö ô œ õ O Ó Ò Ö Ô Œ Õ p or P r or R s ß š S ß Š t or T u ú ù ü û U Ú Ù Ü Û x or X x y ý ÿ Y Ý Ÿ Press Alt and press to select 0 1 E 1 2 R 2 3 T 3 J H K N Press Alt and press to select ...

Page 39: ...cation Opening applications in Programs 1 Press Start and select Programs 2 Use the 5 way navigator to highlight the application you want to use TIP With the Start menu open press the letter underlined in the application s name to open the app For example press H to open Help DID YOU KNOW You can open apps by pressing and holding Option and then pressing Phone Send Start OK Calendar or Messaging Y...

Page 40: ...ick Menu 3 Select the program you want to use Closing applications Press OK to remove the current application from the screen Applications that you open stay open in the background even after you press OK to remove them If you want to stop them you must do it manually That s usually not necessary but if you re concerned about power usage stop some or all applications 1 Press and hold OK to open Ta...

Page 41: ...3 Select Add Exclusive Customizing the Quick Menu 1 Press and hold OK to open Task Manager 2 To remove the Quick Menu from your Today screen select the Button tab and uncheck the Enable Quick Menu on Today screen box 3 Select the Others tab and select the sort method for programs in the Quick Menu TIP If an X appears in the upper right corner of an application screen you can tap and hold the X wit...

Page 42: ...us info See What are all those icons 2 Wireless service indicator Shows whether the Bluetooth technology and Wi Fi features are on or off Also displays your wireless service provider name if the phone is on 3 Quick Tour Select to open the Quick Tour which introduces you to many of your smartphone s features TIP Don t press End to access the Today screen if you re on a call because that hangs up th...

Page 43: ... field Shows upcoming appointments Select this field to open the Calendar application 6 Web search field Enter the web address or keyword you want to find and press Center or Return to view a list of search results data services connection required 7 Running programs icon Tap to open the Quick Menu which shows all open applications so you can quickly switch between or close them TIP You can select...

Page 44: ...M O V I N G A R O U N D O N Y O U R S M A R T P H O N E U S I N G Y O U R T O D A Y S C R E E N 44 3 C H A P T E R ...

Page 45: ...y locations for making and receiving calls You can creatively manage multiple calls For example you can swap between calls send text messages to ignored calls and create conference calls Benefits Stay in touch you choose how Work in other applications when on an active call ...

Page 46: ...f 47 Making calls 49 Receiving calls 53 Using voicemail 54 What can I do during a call 55 Working with called numbers 61 Assigning a speed dial to a phone number 63 What are all those icons 65 Using a phone headset 68 Customizing phone settings 72 ...

Page 47: ...o when the screen is turned off the phone can be on and ready for you to receive phone calls or messages Turning your phone on When you turn on your phone it connects to a mobile network so that you can make and receive phone calls and use other wireless services if supported by the local network BEFORE YOU BEGIN To use the phone you must have an active SIM card from your wireless service provider...

Page 48: ...our smartphone The screen turns off automatically after a preset period of inactivity You can turn your screen off manually by pressing and holding End or by pressing Power If the Today screen is displayed and you are not on a call you also turn the screen off manually by pressing End To turn the screen back on press Power or any of the following buttons on the front of your smartphone Phone Send ...

Page 49: ...NOTE You do not need to press Option to enter numbers or This makes it easy to respond to further dialing instructions When dialing short numbers however the numbers may match the letters of a contact name If this occurs TIP The first time you take your smartphone out of the box you need to remove the battery and reinsert it to wake up the screen see Inserting the SIM card and battery One or more ...

Page 50: ...ly by entering just a few letters of a contact s name directly from your Today screen BEFORE YOU BEGIN Create some contacts see Adding a contact or import them by synchronizing see Synchronizing information 1 Press End to open your Today screen 2 Using the keyboard begin entering any combination of letters from the contact s first and or last name If you use both first and last name letters separa...

Page 51: ...he code Dialing using the onscreen keypad The onscreen keypad is useful when you need to dial numbers that are expressed as letters and when you need large numbers that you can tap with your finger or the stylus 1 Press Phone Send and then press Keypad left softkey 2 Tap the onscreen keypad to enter the number 3 Press Phone Send to dial TIP If you press E R or any other key that displays both a le...

Page 52: ...o press Option If you lock your smartphone and select Simple PIN as the password type dial the emergency number by entering the number in the password field and pressing Phone Send If you select Strong alphanumeric as the password type however you must press Option twice before entering the number in the password field See Locking your smartphone Dialing from a web page or message Your smartphone ...

Page 53: ... silence the ringer while your smartphone is ringing do one of the following To immediately silence all system sounds including the ringer slide the Ringer switch to Sound Off All TIP If you can t dial a phone number directly from a web page or a message highlight the number select Edit right softkey and then select Copy Open the Keypad press Menu right softkey and select Paste Press Phone Send to...

Page 54: ...g through to voicemail Using voicemail Setting up voicemail 1 Press End 2 Press and hold 1 on the keyboard to dial your wireless service provider s voicemail system 3 Follow the voice prompts to set up your voicemail Listening to voicemail from the Today screen When you have unretrieved voicemail messages a voicemail icon appears at the top of your screen and Center on the 5 way flashes 1 Press En...

Page 55: ...ng six way conferencing and call forwarding These features depend on your service plan Contact your wireless service provider for more information When you make or receive a call info about the call appears on your Phone screen If you move away from the Phone screen press OK until you return there DID YOU KNOW When the voicemail icon appears at the top of the screen you can tap this icon to retrie...

Page 56: ... so you don t accidentally activate any onscreen buttons or other items Select Lock To unlock the screen select Unlock Ending a call Do one of the following Press End Press the headset button if the headset is attached and has a button on it Some headsets do not have a button Switching applications during a call Press Start and select the application This is easiest when using the speakerphone or ...

Page 57: ...SDPA network you can perform simultaneous voice and data functions How can you tell which kind of network you re connected to See What are all those icons NOTE Some wireless service providers do not support simultaneous voice and data functions over an HSDPA network Check with your wireless service provider for information Saving phone numbers After you hang up a call you can add the number of the...

Page 58: ...on hold by selecting Hold 2 Press Smartdial left softkey 3 Dial the second number you want to call Or if the number appears on the recent calls list highlight the number 4 Press Phone Send Answering a second call call waiting When you re on a call and you receive a second call the call waiting notification appears if you have chosen to be notified see Setting call waiting notification You can do e...

Page 59: ... more information 1 Answer a second call see Answering a second call call waiting or put the first call on hold and make a second call see Making a second call 2 Press Menu right softkey and select Conference This joins the two calls with you in a conference Make more calls and add them to the conference call The number of calls you can add to the conference depends on your service plan 3 Optional...

Page 60: ...ther phone number Please check with your wireless service provider about availability and pricing of forwarded calls additional charges may apply When all calls are forwarded the call forwarding icon appears in the upper right corner of the Phone screen 1 Press Start and select Settings 2 On the Personal tab select Phone 3 On the Services tab highlight Call Forwarding 4 Select Get Settings 5 Speci...

Page 61: ...elect Send Text Message Enter the message text and press Send left softkey Create a note containing the phone number Press Menu right softkey and select Save to Notes View more details about the number Select the number to open the call The first entry shows the length of your last call with this number Use the other entries to call the number or send a text message TIP On the recent calls list ou...

Page 62: ...ll Calls Delete the call from the recent calls list Press Menu right softkey and select Delete Call Select Yes to confirm the deletion Viewing all of your calls Your Call History list contains the number for all incoming and outgoing calls 1 Press Phone Send 2 Press Menu right softkey and select Call History 3 To filter the Call History list select one of the following buttons TIP You can also ope...

Page 63: ...Press Menu right softkey and select Delete All Calls Select Yes to confirm the deletion View timers for your most recent calls and for all calls Press Menu right softkey and select Call Timers Assigning a speed dial to a phone number You can assign a speed dial to any contact phone number You can assign up to 99 speed dials BEFORE YOU BEGIN Before you can assign a speed dial to a contact phone num...

Page 64: ...ls To view a list of all your speed dials press Phone Send press Menu right softkey and select Speed Dial DID YOU KNOW You cannot assign 0 zero or 1 as a speed dial The number 0 is reserved for entering the symbol in a phone number and the number 1 is reserved for dialing your voicemail system TIP You can also assign a speed dial to a contact from the recent calls list Press Phone Send to open the...

Page 65: ...e a notification icon appear when you have a new email message see Selecting Sounds Notifications No SIM card is inserted or software is unable to recognize the SIM You have more than one of the conditions listed above Tap the icon to view the notifications Your phone is on The bars display the signal strength The stronger the signal the more bars that appear If you are outside a coverage area no ...

Page 66: ...s battery is low Your smartphone s battery is being charged Your smartphone is connected to a power outlet and the battery is fully charged Wireless service provider name Your phone is on When you turn off your phone Phone Off appears instead A call is in progress and your smartphone is connected to a Bluetooth headset or car kit You have a reminder If the reminder is not displayed on your Today s...

Page 67: ...g data Your phone is on and an HSDPA UMTS data connection is active You can make and receive calls and transmit data simultaneously Your phone is connected to an EDGE network but you are not actively transmitting data You can still make or receive calls Your phone is on and an EDGE data connection is active You can still make or receive calls but the data transmission is automatically interrupted ...

Page 68: ...oth ears impairs your ability to hear other sounds Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and or others and may be illegal If you must use a stereo headset while driving place a speaker in only one ear Leave the other ear free to hear outside noises and do so only if it is legal and you can do so safely Using a wired headset 1 S...

Page 69: ...2 0 and earlier versions For a list of compatible hands free devices with Bluetooth wireless technology go to palm com treoproumts support After you set up a connection with a Bluetooth headset or hands free car kit you can communicate with that device whenever it is within range and the Bluetooth feature on your smartphone is turned on The range varies greatly depending on environmental factors T...

Page 70: ...want to connect and press Next right softkey If the device you want does not appear select Refresh 8 If prompted enter a passkey between 1 and 16 digits long and press Next right softkey For some headsets the passkey is entered automatically If you are not prompted for a passkey skip to step 10 IMPORTANT Some hands free devices have a predefined passkey If your hands free device has a predefined p...

Page 71: ... depending on environmental factors The maximum is about 10 meters 30 feet Using a Bluetooth hands free device To learn how to set up and connect to Bluetooth devices see Connecting to a Bluetooth hands free device Here are tips for working with a Bluetooth hands free device To transfer a call from the handset to a Bluetooth hands free device during a call on the Phone screen press Menu right soft...

Page 72: ... You can download MP3 MIDI AMR WAV and WMA ringtones directly to your smartphone see Downloading files and images from a web page You can also download ringtones to your computer and then email them to your phone 1 Press Start and select Settings 2 On the Personal tab select Sounds Notifications 3 Select the Notifications tab 4 Select the Event list and then select the type of call for which you w...

Page 73: ...y Sound box if you want to have a sound played when the event occurs If you checked the Play Sound box then select the sound for the selected type of call You can also check the Repeat box to have the sound repeat Optional Select the Play icon to preview the sound Check the Display message on screen box to have a message displayed when the event occurs 7 Check the Vibrate when boxes to turn the vi...

Page 74: ...are deaf or hard of hearing or who have speech or language disabilities Your smartphone is compatible with select TTY devices You can connect a TTY TDD machine headset or hands free kit to your smartphone through the headset jack while in TTY TDD mode Please check with the manufacturer of your TTY device for connectivity information Be sure that the TTY device supports digital wireless transmissio...

Page 75: ...coming calls without pressing Talk after X rings box and select the number of rings 5 Press OK Adding contact numbers from new callers By default you are prompted to add contact entries for numbers that are not already in your Contacts list You can turn this feature on or off 1 Press Start and select Settings 2 On the Personal tab select Phone 3 Select the Advanced tab and check or uncheck the Add...

Page 76: ... message 1 Press Start and select Settings 2 On the Personal tab select Phone 3 Select the Advanced tab 4 To turn on the text message feature check the Reject call with text message box 5 Optional To change the content of the message select the text in the box and enter the text you want 6 Press OK Blocking calls You can block bar incoming or outgoing calls Not all wireless service providers suppo...

Page 77: ... the Block outgoing calls list and then select one of the options All calls All outgoing calls are blocked International All outgoing international calls are blocked International except to home country All outgoing international calls are blocked except to the country where the phone is based Off No outgoing calls are blocked 6 Press OK 7 Enter the call barring password and press OK Setting calle...

Page 78: ...n the Services tab highlight Call Waiting and select Get Settings 4 Select the appropriate option to receive a notification or not 5 Press OK Changing your voicemail and text message service center number If your wireless service provider changes the number you call to retrieve voicemail messages you can change the number on your smartphone You can also change the number of your text message servi...

Page 79: ...ist is protected by a PIN2 code If you enter an incorrect PIN2 more times than allowed by your wireless service provider the SIM card locks After the SIM card locks you need the PUK2 to unlock the SIM card Contact your wireless service provider for more information and your PIN2 BEFORE YOU BEGIN Get your PIN2 from your wireless service provider If you have entered your PIN2 incorrectly and your SI...

Page 80: ...rvice provider 1 Press Start and select Settings 2 On the Personal tab select Phone 3 Select the Band tab 4 Select the Select your network type list and then select one of the following Auto Automatically selects a network GSM Connects only to GSM networks UMTS Connects only to UMTS 3G or HSDPA networks 5 Select the Select your GSM UMTS Band list and then select either Auto or one of the bands lis...

Page 81: ...lable network 5 From the Network Selection list select an option Automatic The network connection is automatically made Manual Network connections are manually made If you are manually selecting a network select a network from the list of available networks 6 To change your preferred network select Set Networks check the box next to the networks you want and select your order of preference 7 Press...

Page 82: ...lect the Language list and then select the language in which you want to receive channel messages 7 Select the Select items to receive list and then select the type of messages you want to receive To create new items select New enter the item name and channel number and press OK 8 Press OK ...

Page 83: ...e types of synchronization can happen on an automated schedule so you don t even have to think about it After you get into the habit of synchronizing regularly you ll know what a powerful tool synchronization is for transferring updating and backing up large amounts of information on your smartphone Benefits Quickly enter and update information on your computer and your smartphone Protect your inf...

Page 84: ...85 How do I synchronize 85 What can I synchronize 86 Setting up your computer for synchronization 89 Synchronizing using the USB cable 94 Setting up wireless synchronization 95 Other ways to synchronize 100 Changing which applications sync 102 ...

Page 85: ...How do I synchronize There are a number of ways to make synchronization occur You can install desktop sync software on your computer to synchronize in one of several ways or you may be able to synchronize wirelessly with an Exchange server You can also maximize your sync options and sync with both an Exchange server and desktop sync software Synchronizing with desktop sync software The sync applic...

Page 86: ... Server 2007 or Exchange Server 2003 using Microsoft Exchange ActiveSync see Setting up wireless synchronization If you choose this method synchronization takes place automatically after setup NOTE If you decide to sync wirelessly you don t have to install the desktop sync software but we strongly recommend that you do You need the desktop sync software to synchronize pictures videos music files a...

Page 87: ...nstall a third party solution Contact the PIM s vendor to learn if software is available for your smartphone TIP If you don t have Outlook installed on your computer you can download a trial version of Outlook 2007 On your smartphone press Start and select Settings Select the System tab select PC Setup and then select Set up my PC Connect your smartphone to your computer using the USB cable On the...

Page 88: ...eless synchronization Outlook Email Desktop sync software or Exchange ActiveSync Setting up your computer for synchronization or Setting up wireless synchronization Word Excel PowerPoint OneNote PDF files Desktop sync software Setting up your computer for synchronization Synchronizing your Microsoft Office files Changing which applications sync Music video and picture files that are in your Window...

Page 89: ...ions may also be supported 32MB of available memory RAM 170MB of free hard disk space Available USB port Music picture and video files that are not in your Windows Media Player Mobile library Desktop sync software Setting up your computer for synchronization Changing which applications sync Synchronizing Windows Media Player library files Windows Vista Outlook Notes Desktop sync software Setting u...

Page 90: ...de The first time you connect your smartphone to your computer the connection is automatically set to setup mode so that you can complete installation In setup mode you can do the following Install the desktop sync software Download a trial version of Outlook 2007 Download a copy of this User Guide to your computer Visit Palm support online BEFORE YOU BEGIN If you are installing the software on a ...

Page 91: ...mode and you are ready to sync You can sync now by clicking Sync your PC and Treo or simply reconnect your smartphone and your computer to sync in the future see Synchronizing using the USB cable If your computer doesn t have the current version of the sync software installed go to the next step 4 On your computer select Install sync software on your PC and follow the installation instructions tha...

Page 92: ...ode your smartphone synchronizes with your computer every time you connect them using the USB cable provided you have the current version of the desktop sync software installed on your computer The connection stays in sync mode unless you manually switch it to setup mode For example you may be using sync mode but decide you want to download the trial version of Outlook 2007 so you need to switch t...

Page 93: ...plications from your computer or to an expansion card inserted into the expansion card slot on your smartphone see Installing applications onto an expansion card Change which applications synchronize In ActiveSync desktop software on a Windows XP computer enter settings to synchronize wirelessly with Microsoft Exchange Server 2003 or 2007 To open the desktop sync software do one of the following W...

Page 94: ...e same computer each device must have a unique name To create a custom device name for your smartphone press Start and select Settings Select the System tab and then select About Select the Device ID tab and enter a name and description 1 Plug the USB cable into an available USB port or into a powered USB hub on your computer 2 Connect the USB cable to your smartphone by inserting it into the micr...

Page 95: ... you have any problems synchronizing see Synchronization for troubleshooting suggestions Setting up wireless synchronization Does your company use Microsoft Outlook as its email solution Does your company also use Microsoft Exchange Server 2003 or 2007 as its email server If so you may be able to wirelessly synchronize the email and other Outlook info on your smartphone TIP Your smartphone contain...

Page 96: ...llow the steps in this section to set up an account Mail server address and domain name The username and password you use to access your corporate mail server Security connection Does your server use an encrypted SSL connection Security measure Is it OK to store your corporate email password on your smartphone 1 Press Start and select Programs 2 Select ActiveSync 3 Press Menu right softkey and sel...

Page 97: ...ps Lock and Option Lock are not on unless you need them For info on how to enter characters see Entering lowercase and uppercase letters and Entering numbers punctuation and symbols 7 Check the Save password box 8 Press Next right softkey 9 If prompted enter the server address Check the This server requires an encrypted SSL connection box if your server uses an encrypted connection TIP The Exchang...

Page 98: ...ion schedule or allow synchronization to take place only when you initiate it manually see Initiating a wireless sync manually Setting the synchronization schedule You can set a synchronization schedule in either of the following situations If you use Microsoft Exchange Server 2007 or Microsoft Exchange Server 2003 with Service Pack 2 By default wireless sync takes place anytime info is updated on...

Page 99: ...n email volume is high Off peak times Sets the frequency for low traffic time periods such as late at night Use above settings when roaming Sets the frequency while you are roaming outside your wireless service provider s network You should keep this box checked to ensure that wireless sync works properly Send receive when I click Send Sets whether items are sent as soon as you select Send in the ...

Page 100: ...Check the documentation that came with your computer for information 1 Do one of the following Windows XP On your computer right click the ActiveSync icon in the taskbar in the lower right corner of the screen and select Connection Settings Windows Vista Click Start All Programs Windows Mobile Device Center Select Connect without setting up your device and then select Connection settings 2 Check t...

Page 101: ...re to receive beamed information on your smartphone see Turning on the option to receive beamed information 1 Set up your computer to receive infrared beams See ActiveSync Help on your computer for details 2 Point the IR port directly on your smartphone at your computer s IR port 3 On your smartphone press Start and select Programs 4 Select ActiveSync 5 Press Menu right softkey and select Connect ...

Page 102: ...o synchronize notes pictures and other types of files 1 Press Start and select Programs 2 Select ActiveSync 3 Press Menu right softkey and select Options 4 Do any of the following Check the box next to any items you want to synchronize If you cannot check a box you might have to uncheck a box for the same information type elsewhere in the list Uncheck the box next to any items you want to stop syn...

Page 103: ...heets and PowerPoint presentations see Synchronizing your Microsoft Office files For detailed information on synchronizing pictures videos and music files see Synchronizing your pictures videos and music For information on changing email sync options see Changing email download settings Outlook email accounts Stopping synchronization If you ever need to manually stop a synchronization that s in pr...

Page 104: ...S Y N C H R O N I Z I N G I N F O R M A T I O N S T O P P I N G S Y N C H R O N I Z A T I O N 104 5 C H A P T E R ...

Page 105: ... colleagues anywhere you can access your wireless service provider s data network You can send photos to your friends and family or create Microsoft Word or Excel files and send them to your colleagues You can also receive attachments to view and edit at your convenience Benefits Receive photos sound files Word and Excel files and more Attach and send files of almost any type Save messages from yo...

Page 106: ...etting up email 107 Sending and receiving messages 115 Working with email messages 120 Customizing your email settings 126 Working with meeting invitations 134 Sending email messages from within another application 135 ...

Page 107: ... You can use the Messaging application on your smartphone to access the many kinds of email you may use corporate ISP and web based like Gmail and Yahoo Mail Before you can send and receive email on your smartphone you need to decide which type of email account you want to access The setup process is different for each email account type so it is very important that you select the correct type to ...

Page 108: ...o check with your IT organization to ensure that Exchange ActiveSync is supported and to obtain the configuration settings Hotmail You can use Windows Live to access mail from your web based Hotmail account NOTE Windows Live is not supported by all wireless service providers See Using Windows LiveTM Free web based email You can access mail from Yahoo and other free web based systems Access the ema...

Page 109: ...is box 5 Press Next right softkey 6 If the setup process finds your account settings press Next right softkey If a screen appears displaying an option to try to get email settings automatically from the Internet see Setting up a POP IMAP account in the Inbox application Other email providers and continue with step 5 of that procedure 7 Enter your name and if you want change your account display na...

Page 110: ...ngs Other email accounts for information 10 Press Finish right softkey If prompted select OK to download messages for this account now Setting up a POP IMAP account in the Inbox application Other email providers You can set up an account in the Messaging application to send and receive email messages using an email account that you have with an Internet service provider ISP an email account that y...

Page 111: ...t your password entered automatically check the Save password box If you want to enter your password each time you access this account do not check this box 5 If a screen appears with a message that the setup process has found your account settings go to Setting up a POP IMAP account in the Messaging application Common email providers and continue with step 6 of that procedure If the following scr...

Page 112: ...n if you access email from a corporate email account using an Exchange server Custom domain Select this option if the part of your email address after the symbol is not the same as your email provider name For example select this option if your email address is user mycompany com but your actual email provider is live com If you select this option press Next right softkey and enter your actual ema...

Page 113: ...s box 17 Press Next right softkey 18 Enter the name of the outgoing SMTP mail server set whether the server requires authentication and set whether the server requires you to use your account and password to send email DID YOU KNOW Checking the Save password box makes it easier to check your email because you don t have to enter your password each time Leaving the box unchecked keeps your email mo...

Page 114: ...ftkey 21 Optional Select either of the following Automatic Send Receive Set the time interval for automatically sending and receiving email from every 5 minutes to once a day If you do not want to automatically download messages select Manually Review all download settings Select this option to change download settings see Changing email download settings Other email accounts for information TIP T...

Page 115: ...tings you want to edit Sending and receiving messages Selecting which email account to use If you set up more than one email account on your smartphone see Setting up email you can select the account you want to use to view or send messages in one of two ways By default when you open the Messaging application a list of all of your email accounts appears Select the account you want If you turn off ...

Page 116: ...ipient s name and mobile number are not in your Contacts list enter the full mobile number or email address Separate addresses with semicolons Enter a semicolon by pressing Option K Need to enter an underscore Press Alt and select the character It s the second character in the list 5 To confirm that addresses you enter are valid press Menu right softkey and select Check Names An alert appears if a...

Page 117: ...ctiveSync new email messages are sent to your smartphone when they appear on the server according to the schedule you set up see Setting the synchronization schedule or when you manually initiate a sync see Initiating a wireless sync manually TIP You can send an email message with a file attached from directly within other applications on your smartphone see Sending email messages from within anot...

Page 118: ...n Other email providers as follows If you chose a time interval Your smartphone automatically checks for and downloads new messages according to that interval If you chose Manually Follow these steps to send and receive messages 1 Press Messaging 2 Select the account for which you want to send and receive messages 3 Press Menu right softkey and select Send Receive to synchronize your smartphone wi...

Page 119: ...Options 4 Select E mail and then select Settings 5 Check the Include file attachments box TIP Partially downloaded messages appear in the message list with a partial envelope icon to the left of the subject To view the full message either press Menu right softkey and select Download Message or open the message and select Get the rest of this message The full message is downloaded the next time you...

Page 120: ...elect Tools Options 3 On the Accounts tab select the IMAP4 account name 4 Press Next right softkey until you reach Server information and then select Options 5 Press Next twice and then select either Get full copy of messages and When getting full copy get attachments or Entire message depending on the option displayed Working with email messages Adding a contact from an email message You can add ...

Page 121: ...k also called a directory service or a Global Address List GAL After you create and enable an email account the Messaging application checks your contacts list and then the directory service to verify names that you enter in the To cc and bcc fields BEFORE YOU BEGIN Do the following Ask your system administrator for the name of the directory service and the server and whether authentication is req...

Page 122: ...rver requires authentication check the box and enter your username and password 8 Optional Check the Check name against this server box to enable this directory service 9 Select OK Using an online address book You can access contact information such as an email address or phone number from your organization s online address book or GAL To access a GAL make sure you are accessing either Exchange Se...

Page 123: ...n appear in any of the address fields or the subject field The list display changes to show only those messages containing the letters you have entered 4 Continue entering letters to narrow the display until the message you want appears 5 Select the message to open it Replying to a message 1 Open the message to which you want to reply 2 Press Reply left softkey 3 Enter any text you want to add 4 O...

Page 124: ... message list 1 Highlight the message s you want to delete To highlight multiple consecutive messages tap and drag the stylus across the messages in the list 2 Press Delete left softkey 3 Select Yes to confirm the deletion To delete all messages at once 1 Press Menu left softkey and select Tools Clear account name 2 Select Yes to confirm the deletion Messages you delete are moved to the Deleted It...

Page 125: ...different signature with each email account 1 Press Messaging 2 Do one of the following If the account list is displayed Press Menu right softkey and select Options Press and hold To H View all email shortcuts A Reply to the sender of a message and all other addressees R Reply to the sender only K Mark a message read or unread F Flag a message for follow up M Move a message between folders O Forwa...

Page 126: ...count 6 Optional Check the Use when replying and forwarding box to add this signature to messages you reply to or forward with this account 7 Highlight the text in the box at the bottom of the screen and enter the signature text you want to use 8 Press OK Customizing your email settings When you customize settings for an email account the options you choose apply to that account only 1 Press Messa...

Page 127: ...ng application allowing you to select the one you want to use If the box is unchecked the Messaging application opens to the last account you used 4 Select the Message tab and set any of the following options When replying to e mail include body Set whether the body of a message you received appears in your response to that message Keep copies of sent items in Sent folder Set whether messages you ...

Page 128: ...ollowing options In Contacts get e mail addresses from Set whether you want to check Contacts in addition to any directory services for email addresses Check names using these address books Set which directory services you want to check for email addresses Add Enables you to add directory services to the list of online address books 6 Select the Storage tab and set any of the following options Whe...

Page 129: ...hange options for other types of email accounts see Changing email download settings Other email accounts 1 Press Messaging 2 Do one of the following If the account list is displayed Press Menu right softkey and select Options If the message list for a specific account is displayed Press Menu right softkey and select Tools Options 3 Select your Outlook email account 4 Select any of the following o...

Page 130: ...sages are fully downloaded but message retrieval might take longer You can also choose to download message headers only regardless of size Include file attachments Sets whether to download attached files with a message Only if smaller than Sets the maximum size of attachments that can be downloaded If an attachment exceeds the maximum size you must download it manually see Opening attachments 5 Op...

Page 131: ...tions for a Microsoft Office Outlook E mail account see Changing email download settings Outlook email accounts 1 Press Messaging 2 Do one of the following If the account list is displayed Press Menu right softkey and select Options If the message list for a specific account is displayed Press Menu right softkey and select Tools Options 3 Select the email account you want 4 Select Send Receive Sch...

Page 132: ...utomatic send receive schedule when roaming Sets whether automatic downloading takes place when you are roaming This may result in higher connection charges than downloading while in your home network When deleting messages Sets whether messages should be deleted from the mail server when you delete them on your smartphone or whether messages you delete on your smartphone should remain on the serv...

Page 133: ...ng a higher limit means more of your messages will be fully downloaded but message retrieval might take longer You can also choose to download message headers only regardless of size 10 Press Done left softkey Selecting which folders sync Outlook email accounts When you synchronize Outlook email either using the sync cable or wirelessly with an Exchange server messages in the following folders syn...

Page 134: ...t to any subfolder name to include or remove it from sync 6 Press OK Working with meeting invitations You can receive meeting invitations on your smartphone in the same way that you receive email messages NOTE Use the Calendar application to create meeting invitations on your smartphone see Sending a meeting request Here are the key features of meeting invitations Meeting invitations appear on you...

Page 135: ...use menu items to propose a new time reply to the sender and flag the invitation for follow up Sending email messages from within another application You can send files such as pictures videos and ringtones as attachments to email messages see Creating and sending an email message You can send certain files as attachments from within the application where the file is created or stored For example ...

Page 136: ...Y O U R E M A I L S E N D I N G E M A I L M E S S A G E S F R O M W I T H I N A N O T H E R A P P L I C A T I O N 136 6 C H A P T E R ...

Page 137: ...alm Treo Pro smartphone to their mobile phone or email address If you need more than text to express yourself use multimedia messaging to give your message extra impact by adding a photo video or sound file Benefits Enjoy quick communication Use text messaging to chat with friends Share pictures and videos Be as simple or as creative as you want ...

Page 138: ...In this chapter Sending and receiving text and multimedia messages 139 Setting message preferences 152 Using Windows LiveTM 155 ...

Page 139: ...address the email address is deducted from the 160 character count BEFORE YOU BEGIN Before you use your smartphone to send or receive messages consult your wireless service provider for pricing and availability of text messaging services Make sure that your phone is on and that you re inside a coverage area see Turning your phone on 1 Press Messaging 2 Select SMS MMS 3 Press Menu right softkey and...

Page 140: ...d are not valid 6 Enter your message or press Menu right softkey select My Text and then select a predefined phrase you want to insert 7 Optional To attach a file to the message press Menu right softkey select Insert and then select the file type you want to insert 8 Optional Press Menu right softkey and select Spell Check 9 Optional To receive a notification that the message has been delivered pr...

Page 141: ...essage 2 Press Menu right softkey and select Preview 3 Do either of the following Press OK when you have finished To view detailed information about the message press Menu right softkey and select Show Message Detail To view detailed information about a recipient who is in your Contacts list press Menu right softkey and select Show Contact Details 4 To view detailed information about the attached ...

Page 142: ...ize IMPORTANT If your smartphone is enrolled with a Yona server you cannot send and receive multimedia messages from your smartphone BEFORE YOU BEGIN Before you use your smartphone to send or receive messages consult your wireless service provider for pricing and availability of multimedia messaging services Make sure that your phone is on and that you re inside a coverage area see Turning your ph...

Page 143: ...t If the recipient s name and mobile number are not in your Contacts list enter the full mobile number or email address Separate addresses with semicolons Enter a semicolon by pressing Option K Need to enter an underscore Press Alt and select the character It s the second character in the list 5 Select Subject and enter a title for the message 6 Select one or more of the following Insert picture v...

Page 144: ... and select Attachment Press Menu right softkey again and select the type of file you want to add 9 To change the background color for the message press Menu right softkey select Options select Background and then select the color you want Insert a Contacts entry Insert a Calendar appointment or task TIP On the text entry screen select menu items for text size and color and for the background colo...

Page 145: ... a slide Highlight the slide press Menu right softkey and select Move Forward or Move Backward Change display time for slides Tap a black arrow beneath a slide to increase or decrease the duration The minimum duration is two seconds Insert slides Press Insert left softkey Remove slides Press Menu right softkey and select Delete 3 Press OK DID YOU KNOW You can send a special type of multimedia mess...

Page 146: ...e following Delivery Sets whether to send the message now or after a certain time interval For example if you are currently roaming you might want to wait to send messages until you are in your home network to save data charges Expiration Sets how long messages remain available to be sent if the recipient s phone or email address is not available when you originally send the message For example if...

Page 147: ... the sender see Using Messaging to chat Menu right softkey Delete Deletes the new message Menu right softkey Call sender Dials the sender s phone number Menu right softkey Save as read Puts the message in your SMS MMS Inbox as read Menu right softkey Dismiss Dismisses the notification and puts the message in your SMS MMS Inbox as unread If you have multiple messages the notification includes the n...

Page 148: ...e notification includes the number of messages Viewing a text message To open a text message do one of the following Press Messaging and select SMS MMS From the Inbox select the message you want to view From a notification select Reply The message opens in chat view so you can view its full contents and reply to the sender see Using Messaging to chat Viewing a multimedia message 1 To open a multim...

Page 149: ...tailed information about the attached file Press Contents left softkey and then press Properties left softkey 4 Press OK Using Messaging to chat When you exchange more than one message with a single contact the messages you exchange with that person are grouped into a chat session When you select a chat session from your message TIP Press Menu right softkey when you have a contact s details displa...

Page 150: ...essage has a file attached it appears in the chat list with this icon Select the message to open it and view the attachment 7 To close the chat session and return to the account Inbox press OK NOTE In the Inbox all messages from a chat session are displayed as one item a single conversation To view individual messages within the conversation select it to reopen the chat session Using links in mess...

Page 151: ...eceived message You can either create a new contact or add the information to an existing contact 1 In an open message or chat session select the name phone number or address of the contact you want to add 2 Select Yes 3 Select New Contact to create a new contact entry for this name or address or select an existing contact to add the name or address to that entry 4 Enter or edit the contact inform...

Page 152: ...sages you want to delete To delete all messages at once press Menu right softkey and select Tools Clear SMS MMS and skip to step 4 3 Press Delete left softkey 4 Select Yes to confirm the deletion Messages you delete are moved to the Deleted Items folder To remove these items from your smartphone completely press Menu right softkey and select Tools Empty Deleted Items Setting message preferences Yo...

Page 153: ...u want to receive a confirmation when a message is delivered Use Unicode when necessary Automatically converts a message to Unicode language if the receiving device requires it 5 Press OK Customizing additional multimedia message settings BEFORE YOU BEGIN If you want to enter new server information or change existing server information in step 6 below obtain the following from your wireless servic...

Page 154: ...sages are downloaded automatically both when you are in your home network and are roaming messages are downloaded when you are in your home network only or you receive a prompt to download multimedia messages manually 5 Select the Blacklist tab to view names and phone numbers that you have blacklisted To remove an entry from the blacklist tap and hold on the entry with the stylus and select Delete...

Page 155: ...nd easier filing of messages Windows Live Messenger Enables you to see who s online and exchange instant messages IM Make calls to phones and computers including video calls and exchange pictures and other files Using Live Search 1 Press Start and select Programs 2 Select Windows Live 3 In the search bar at the top of the screen enter the text you want to find 4 Press Center 5 Select the item you ...

Page 156: ...to Windows Live press Accept left softkey 5 Enter your Windows Live MSN or Hotmail email address and password Leave the Save password box checked if you want to have your password entered automatically 6 Press Next left softkey 7 Check the Live Search bar box to have the Live Search bar appear on your Today screen Check the Windows Live services box to have Windows Live Email and Windows Live Mess...

Page 157: ...the box unchecked two entries appear for any duplicate entry in Contacts Sync e mail Sets whether you want to download your Windows Live Mail messages to your smartphone see Using Windows Live Mail 10 Press Next left softkey Synchronization of Windows Live email and contacts if selected takes place 11 After synchronization has finished press Done left softkey Your most recently received email mess...

Page 158: ...to set up an account Make sure that your phone is on and that you re inside a coverage area see Turning your phone on 1 Press Start and select Programs 2 Select Messenger 3 Press Sign in left softkey 4 If you have not already set up a Windows Live Mail account on your smartphone see Setting up Windows Live Mail the first time you sign into Windows Live Messenger press Accept left softkey 5 If prom...

Page 159: ...Menu right softkey select Send and then select the type of file you want to send Capture or select the picture or other file you want 10 Optional To exchange messages with more than one person press Menu right softkey and select Options Add participant Select the participant you want to add 11 To end the messaging session press Menu right softkey and select End conversation If you are exchanging m...

Page 160: ... N G W I N D O W S L I V E T M 160 7 C H A P T E R TIP From the Messenger contacts list screen press Menu right softkey and select options to add block or remove a contact change your status to Busy Away and so on add a display picture or personal message and more ...

Page 161: ...logy on your Palm Treo Pro smartphone helps you easily set up wireless connections to a number of devices You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos Or use the Wi Fi feature to connect to a public work or home network Benefits Carry the web with you Enjoy cable free connectivity Connect to Bluetooth headsets and car kits ...

Page 162: ... with streaming content 170 Getting online travel information and tools 172 Determining your GPS location 173 Connecting to a Wi Fi network 174 Connecting to devices with Bluetooth wireless technology 183 Using your device as a wireless modem 187 ...

Page 163: ...ng your phone on Viewing a web page By default Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right 1 Press Start and select Internet Explorer TIP For additional information on features supported by Internet Explorer Mobile visit microsoft com DID YOU KNOW The Security certificates and 128 bit SS...

Page 164: ...t similar to what you see on a desktop computer but it makes items smaller and arranges the content so that you can see most of it without scrolling horizontally Desktop Keeps the same layout and size as on a desktop computer which requires both horizontal and vertical scrolling Full Screen Hides the status and navigation areas and fills the entire screen with the web page To exit full screen mode...

Page 165: ...selected page You can also tap the link on the screen with the stylus Send email from a web page Select the address link You need to configure an email application on your smartphone before you can use this feature see Your email Shrink the web page to fit on the screen Press Menu right softkey select View Zoom Out To return to normal view press Zoom In left softkey Adjust text size Press Menu rig...

Page 166: ...ant to mark as a favorite 2 Press Menu right softkey and select Add to Favorites 3 Optional Select Name and enter a different description 4 Optional Select Create in and then select the folder where you want to create the favorite 5 Select Add Viewing a favorite 1 Press Start and select Internet Explorer 2 Press Menu right softkey and select Favorites 3 Select the page you want to view in the list...

Page 167: ...to the file you want to download 2 Do one of the following To download a picture Tap and hold on the image with the stylus and select Save Image To download any other type of file Select the link to the file 3 Optional To have the file open automatically after being downloaded check the Open file after download box 4 Do one of the following To save the file with its current name to the default loc...

Page 168: ...ight softkey and select Tools History 2 Optional Tap the Show list in the upper left and select how you want to sort the History list 3 Select the web page you want to view Customizing your Internet Explorer Mobile settings 1 Press Menu right softkey and select Tools Options 2 On the General tab set any of the following options Home page Sets the page that appears when you open Internet Explorer M...

Page 169: ...ties the History list Delete Files Removes web files that you previously viewed or synchronized with your computer 4 Select the Security tab and set any of the following options Allow cookies Sets whether your smartphone accepts cookies small files containing info about your identity and preferences The page sends the file and stores it on your smartphone Clear Cookies Deletes any cookies stored o...

Page 170: ...ata services from your wireless service provider Make sure your phone is on and that you re inside a coverage area see Turning your phone on Make sure you know the web address URL of the Real Time Streaming Protocol RTSP website containing the content you want to view 1 Press Start and select Programs 2 Select Streaming Media 3 Press Connect left softkey 4 Enter the address of the RTSP website con...

Page 171: ...ect specifies how many seconds worth of content are sent in each chunk Selecting a higher number means that you can view a longer amount of content in each chunk but you may have to wait longer for each chunk to be streamed Do not show Connect to Internet message Specifies whether you want to be alerted if you attempt to connect to a streaming media site when your smartphone is not connected to th...

Page 172: ...s global weather forecasts world clocks currency clothing size and measurement converters a tip and tax calculator and more Downloading the WorldMate application 1 Press Start and select Programs 2 Select Get WorldMate 3 Follow the onscreen instructions to download and install the software Using WorldMate 1 Press Start and select Programs 2 Select WorldMate 3 Press Next left softkey 4 The first ti...

Page 173: ...location QuickGPS can speed up the process of determining your GPS position by downloading the latest satellite information over your smartphone s Internet connection 1 Press Start and select Programs 2 Select QuickGPS 3 Press Center to download satellite information To customize QuickQPS press Menu right softkey and select Options You can choose whether to be notified when your GPS satellite info...

Page 174: ...Wi Fi connection is especially helpful in the following situations You re outside a coverage area and you want to access the web Your your wireless service provider s plan incurs additional charges for data services and you want to minimize data service charges by using a Wi Fi connection instead You re inside a coverage area but outside your wireless service provider s UMTS 3G or HSDPA coverage a...

Page 175: ...g it off To turn Wi Fi on press Wi Fi on the side of your smartphone near the stylus slot To turn Wi Fi off press and hold Wi Fi When Wi Fi is on your Today screen displays Wi Fi On Connecting to an open network You can connect to an open network or to a secure network for which you already set up a connection If you have access to multiple Wi Fi networks you can select the network to which you wa...

Page 176: ...r you connect your smartphone to the network you need to open Internet Explorer Mobile and register with the Wi Fi service provider before you can check email or browse the web Connecting to a secure network To set up a connection to a secure network for the first time do the following 1 Press Wi Fi on the side of your smartphone near the stylus slot What happens next depends on the state of Wi Fi...

Page 177: ...ight the network you want and press Connect left softkey NOTE As you continue with this procedure some screen are not displayed and you can skip those steps 2 Enter the following settings and press Next right softkey Network name Specifies the SSID provided by the system administrator Connects to Sets whether this connection connects to the Internet or to Work You may need to select Work to access...

Page 178: ...s a preshared key PSK WPA2 Indicates that the network provides government grade security with an AES encryption algorithm WPA2 PSK Indicates that the network is a WPA2 network that requires a preshared key password Data Encryption Sets the encryption method The options in this list vary based on your Authentication setting Disabled Turns data encryption off WEP Turns on the Wired Equivalent Privac...

Page 179: ... from a Wi Fi network do one of the following To save any settings you entered so that your smartphone automatically connects to this network the next time you are within range and the Wi Fi feature is turned on press and hold Wi Fi to turn off the Wi Fi feature To remove the network settings from memory so that your smartphone does not automatically connect to this network the next time you are w...

Page 180: ...e off until you press Wi Fi to turn it on After you turn the Wi Fi feature on your smartphone searches for available networks If a network to which you previously connected is available your smartphone automatically connects to that network Always On Leaves the Wi Fi feature on and your smartphone searches for available networks whenever the screen is awake If a network to which you previously con...

Page 181: ...work administrator for the username password and server name for the Wi Fi network you want to access User Specifies your username for this Wi Fi network Password Specifies the password associated with the username you specified on this screen Server Specifies the name of the Internet Information Server IIS that stores the security certificate information for this Wi Fi network Retrieve Certificat...

Page 182: ...i Fi feature Turn off Wi Fi if not connected in Sets the time interval for turning off the Wi Fi feature if your smartphone does not connect to a network 5 Press Save right softkey 6 Press OK Customizing network adapter settings 1 Press Start and select Settings 2 Select the Connections tab and then select Wi Fi 3 Select the Network Adapters tab and set any of the following My network card connect...

Page 183: ...ddress Name Servers Lets you enter the addresses of primary and alternate DNS and WINS servers 4 Press OK Connecting to devices with Bluetooth wireless technology With the Bluetooth wireless technology on your smartphone you can connect to a number of Bluetooth devices such as a headset or hands free car kit as well as to other phones handhelds or piconets When you connect to another device you cr...

Page 184: ...adset is automatically added to your trusted device list Follow the steps in this section to add other devices to your trusted device list such as your computer Entering basic Bluetooth settings 1 Press Start and select Settings 2 Select the Connections tab and then select Bluetooth 3 Select the Mode tab and check the Turn on Bluetooth box KEY TERM Partnership Two devices for example your smartpho...

Page 185: ...re the device with which you want to connect to accept a new connection Check the device s documentation for details Be sure to find out if the device has a predefined passkey that you need to enter on your smartphone in step 8 2 On your smartphone press Start and select Settings 3 Select the Connections tab and then select Bluetooth 4 Select the Mode tab and check the Turn on Bluetooth box 5 Sele...

Page 186: ...ult it is for the passkey to be deciphered 9 If the passkey is not built in enter the same passkey on the other Bluetooth device 10 Press Done left softkey You can now communicate with this device whenever it is within range and the Bluetooth feature on your smartphone is turned on The range varies greatly depending on environmental factors The maximum is about 10 meters 30 feet Accepting a connec...

Page 187: ...Sharing ICS is the feature that converts your smartphone into a modem so that you can access the Internet from your computer You can set up Internet Connection Sharing in one of two ways Connect your smartphone to your computer using the USB cable If your computer is enabled with Bluetooth wireless technology set up your smartphone as a wireless modem using the built in Bluetooth technology Settin...

Page 188: ...tion included with your computer for instructions 2 Select the option to view devices within range 3 You should see an icon representing your smartphone Double click this icon to make sure that Network Access Point or something similar appears in the list of Bluetooth services 4 On your smartphone press Start and select Programs 5 Select Internet Sharing 6 Select the PC Connection list and then se...

Page 189: ...E W E B A N D W I R E L E S S D E V I C E S U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M 189 8 C H A P T E R 9 After you have connected on your computer open your web browser to confirm that you can connect to the Internet ...

Page 190: ...Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M 190 8 C H A P T E R ...

Page 191: ...keep your favorite photos right on your smartphone videos too And there s no need to carry an expensive MP3 player because you can play music on your smartphone Simply transfer songs onto your smartphone or an expansion card sold separately and then listen through your stereo headphones Benefits Never be far from your favorite people places and songs Arrange your photos videos and songs Avoid havi...

Page 192: ...In this chapter Synchronizing your pictures videos and music 193 Camera 195 Pictures Videos 202 Windows Media Player Mobile 208 ...

Page 193: ...nc files that are in a Windows Media Player library on either your smartphone or your computer see Synchronizing Windows Media Player library files For information about installing desktop sync software and about synchronizing with your computer see Installing the desktop sync software Windows XP NOTE We strongly recommend using Windows Media Player for synchronizing music files Do the following t...

Page 194: ...icon in the taskbar in the lower right corner of your computer screen to open the ActiveSync desktop software window 3 Under Information Type double click Files to view a list of all synchronized files 4 Do either of the following To copy a file from your computer to your smartphone click Add browse to and highlight the file and then click Open To delete a file from the Treo My Documents folder on...

Page 195: ...Pictures Music and Video 5 Select X new pictures video clips are available for import To synchronize pictures videos and music files that originate on your computer use Windows Media Player see Synchronizing Windows Media Player library files Camera Your smartphone comes with an easy to use built in 2 megapixel camera with up to 8x digital zoom You can use the camera to take and view pictures and ...

Page 196: ...ress and hold the Side button 2 Press Left or Right until the icon for the mode you want appears in the upper left corner of the screen Mode icon Video Captures video clips MMS video Captures video clips suitable for sending as attachments to multimedia messages Contacts picture Captures still images and immediately gives you the option to assign them to a contact Panorama Captures a sequence of s...

Page 197: ...phone screen 3 Optional If the onscreen controls are not displayed press Up to display the controls and tap the screen with the stylus to open the Quick Settings Tap any of the following settings repeatedly to toggle among the options for that item Resolution Sets the image quality DID YOU KNOW Pictures are captured and stored in 16 bit color JPG format Resolution settings range from a low end of ...

Page 198: ... screen 5 Do the following for the mode you are using Picture or Contacts picture Press Center to capture the picture or start the self timer Panorama Press Center for each picture you want to take Sports Press and hold Center while following the movement of your subject Burst Press and hold Center while the camera takes consecutive shots 6 Hold your smartphone still until the picture renders Afte...

Page 199: ...rner of the screen 3 Adjust the position of your smartphone until you see the subject you want to record on the screen 4 Optional If the onscreen controls are not displayed press Up to display the controls and tap the screen to open the Quick Settings Tap any of the following settings repeatedly to toggle among the options for that item Resolution Sets the image quality White balance Specifies the...

Page 200: ...op recording 8 After the video has been captured it appears on the Review screen Select one of the following icons Customizing your Camera settings 1 Press and hold the Side button 2 Tap the Menu icon 3 On the Capture Settings tab set any of the following options Not all options appear in all camera modes Effect Sets a special effect such as grayscale or sepia Time Stamp camera sports and burst mo...

Page 201: ... determine the best exposure value Storage Sets whether to save items to your smartphone or to an expansion card sold separately 4 Select the Advanced tab and set any of the following options Not all options appear in all camera modes Capture Format Sets the format you want for captured still images Shutter Sound Sets whether the camera makes a sound when you press Center Grid camera mode only Set...

Page 202: ...x Counter Resets the file naming counter back to 1 Recording Limit video mode only Sets whether there is a maximum size or length for recorded videos Image Properties Adjusts properties such as contrast saturation hue and sharpness for capture images After you select the property you want press Right or Left to increase or decrease the value Show Reminder Contacts picture mode only Sets whether an...

Page 203: ... 3GPP WMV WMA AVI RTSP Streaming 1 Press Start and select Pictures Videos 2 If your pictures are not displayed in Thumbnail View tap the Show list in the upper left corner select My Documents and then select My Videos 3 Select the video you want to view For more info on viewing videos see Playing media files on your smartphone 4 Press OK to return to Thumbnail View Viewing a slide show 1 Press Sta...

Page 204: ...sending a multimedia message Creating a caller ID picture You can add a picture to a contact entry when you create the entry see Adding a contact Follow these steps if you want to add a picture to an existing contact or to replace an existing contact s picture 1 Highlight the picture you want to use as a caller ID picture 2 Press Menu right softkey and select Save to Contact 3 Select the contact t...

Page 205: ...nge the pictures and videos by name date or size 1 Tap the Show list in the upper left and select the folder you want to view 2 Tap the Sort By list in the upper right and select the sort method Name Date or Size Using a picture as the Today screen background 1 Highlight the picture you want to use 2 Press Menu right softkey and select Set as Today Background 3 Select the Transparency level list a...

Page 206: ...softkey and select Undo To cancel all unsaved edits you made to the picture press Menu right softkey and select Revert to Saved 4 To save your edited picture press Menu right softkey and select Save As Enter a new name for the picture and press OK Deleting a picture or video 1 Highlight the picture or video you want to delete 2 Press Menu right softkey and select Delete 3 Select Yes to confirm the...

Page 207: ...n in which pictures rotate 4 Select the Slide Show tab and set any of the following options During slide shows optimize for viewing Sets whether pictures are optimized for portrait or landscape format during slide shows Play screensaver when connected to my PC and idle for 2 minutes Sets whether the pictures in your My Pictures folder are used as a screensaver when your smartphone is connected to ...

Page 208: ...io and video files through the speaker on the back of your smartphone or through stereo headphones Synchronizing Windows Media Player library files Use the Sync feature in the desktop version of Windows Media Player to transfer digital music audio video and playlist files between your computer and an expansion card or your smartphone Using the Sync feature ensures that the files are transferred co...

Page 209: ...B sync cable 4 Do one of the following Windows Media Player 10 When the Device Setup Wizard opens on your computer click Automatic Check the Customize the playlists that will be synchronized box Windows Media Player 11 Select the arrow below the Library tab and then select the type of item you want to synchronize pictures music or videos Select the arrow below the Sync tab and then select Treo Set...

Page 210: ...taining the media file you want to play Continue selecting categories until the list of individual items videos songs albums or artist names appears 5 Select the item you want to play such as a song album or artist name 6 Press Play left softkey See the next page for playback controls 7 Press Menu right softkey and select any of the following during playback Library Displays the Library screen so ...

Page 211: ...he current file Select the star to change the rating Working with libraries A library represents each of the storage locations available to Windows Media Player Mobile such as your smartphone My Device or an optional expansion card sold separately My Storage Card Each library contains links to the media files in that location Windows Media Player Mobile usually updates the My Device library automa...

Page 212: ...hen you synchronize your favorite playlists are automatically copied to your smartphone Your playlists appear in your libraries in the My Playlists category A temporary playlist called Now Playing appears on the Now Playing menu It lists the currently playing file as well as any files that are queued up to play next You can add to modify or clear the files on the Now Playing playlist 1 Go to the N...

Page 213: ...perties To remove all items from the Now Playing playlist press Menu right softkey and select Clear Now Playing Customizing Windows Media Player Mobile 1 If you are on any screen other than the Playback screen press OK to go to the Playback screen 2 Press Menu right softkey and select Options 3 On the Playback tab set any of the following options Show time as Sets whether the time remaining or tim...

Page 214: ...tocols You must select at least one protocol You can also set a UDP Port Internet connection speed Specifies the speed of your network connection and specifies whether you want the device to detect connection speed 6 Select the Library tab and set whether you want to see the Library or Playback screen when you open Windows Media Player Mobile 7 Select the Skins tab and select Previous or Next to s...

Page 215: ...ou never lose your information even if your battery is completely drained All your personal information is backed up each time you synchronize and your information is kept private when you use the security features available on your smartphone Also you can easily share info with others electronically Benefits Track current future and past appointments Make to do lists that get done Set reminders f...

Page 216: ...In this chapter Contacts 217 Calendar 222 Tasks 228 Notes 231 ...

Page 217: ...k on your computer SIM Contact This type of contact is stored on the SIM card in your smartphone and does not synchronize If you use the SIM card with another smartphone you can access any contacts on the SIM card see Using SIM Manager 4 Use the 5 way navigator to move between fields as you enter information NOTE For a SIM contact you can enter a name and phone number only TIP If you have set up a...

Page 218: ...nal To add a note to an entry select the Notes tab 6 After you have entered all the information press OK Viewing or changing contact information 1 Go to your Today screen and press Contacts left softkey 2 In the Contacts list viewed by name begin entering any combination of letters from the contact s first and or TIP Take some time to scroll down through all the fields in a new contact There are f...

Page 219: ...the alphabetical index at the top of the Contacts list screen DID YOU KNOW When you select a contact entry you are presented with several options for contacting the person depending on what information you have entered for the contact For example you may see options for calling a number associated with the contact sending an email to the contact s email address or calling the last number you diale...

Page 220: ... on your device you can also access contact information from your organization s online address book or Global Address List GAL BEFORE YOU BEGIN Do the following Make sure you are accessing Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2 Add access to the online address book to your smartphone See Adding an online address book After adding the online address book you must s...

Page 221: ...left softkey Using SIM Manager You can manage the contacts on your SIM card including deleting numbers and transferring numbers between the card and the Contacts application on your smartphone 1 Press Start and select Programs 2 Select SIM Manager 3 Highlight the contact you want 4 Press Menu right softkey and select the option you want to edit the contact s information delete the contact copy it ...

Page 222: ...intment Both morning and afternoon appointments An all day event Year Shows a calendar for a six month period 4 Use the 5 way to move to another day week month or year depending on the current view TIP If a contact has more than one phone number you can automatically copy one or more of the numbers to the SIM card In SIM Manager press Menu right softkey and select Tools Options Check the boxes nex...

Page 223: ...ime 6 Press OK Adding an alarm reminder to an event 1 Create an event and then select it 2 Press Menu right softkey and select Edit 3 Select Reminder and then select Remind me 4 Enter the number of minutes hours days or weeks before the event you would like to receive the alarm 1 Number of time units 2 Type of time units 5 Press OK TIP To pencil in an appointment open the appointment select Status...

Page 224: ...ting and ending dates 5 Select All Day and then select Yes 6 Press OK Scheduling a repeating appointment 1 Create an appointment or untimed event and then select it 2 Press Menu right softkey and select Edit 3 Select Occurs and then select a repeat pattern To create a repeat pattern select Edit pattern and follow the onscreen instructions 4 Press OK Sending a meeting request You can email meeting ...

Page 225: ...heir response your calendar is updated as well Replying to a meeting request You receive and reply to meeting requests in the Messaging application see Working with meeting invitations If you accept or tentatively accept an invitation it shows up as an appointment in your Calendar Marking an event as sensitive If other people have access to your Outlook calendar on your computer and you don t want...

Page 226: ...ailable time slots Confidential Displays the event on your smartphone and on your computer Meeting attendees or recipients see Please treat this as Confidential near the top of an open appointment 4 Press OK Organizing your schedule Use categories to view various types of events 1 Create an event and then select it 2 Press Menu right softkey and select Edit 3 Select Categories and check the catego...

Page 227: ... options Start in Specifies which view is displayed when you open Calendar 1st day of week Specifies Sunday or Monday as the first day of the week for all Calendar views Week view Specifies whether five six or seven days appear in Week View Show half hour slots Specifies whether time slots appear in hour or half hour increments in Day View and Week View Show week numbers Specifies whether week num...

Page 228: ...ked private Send meeting requests via Specifies the email account used to send meeting requests 4 Press OK Sending an appointment 1 Press Calendar 2 Highlight the appointment you want to send 3 Select one of the following Beam an appointment to a nearby device Press Menu right softkey and select Beam Appointment Select the receiving device Send a multimedia message containing the appointment Press...

Page 229: ...d Starts Specifies when the task begins Due Specifies the due date for the task Occurs Indicates if the task repeats at regular intervals and how often it repeats Reminder Sets an alarm for this task and indicates when you want to be reminded Categories Assigns the task to one or more categories To add a new category press New left softkey enter the category name and press OK Sensitivity Marks thi...

Page 230: ...t Date or Due Date Deleting a task 1 Highlight the task you want to delete 2 Press Menu right softkey and select Delete Task 3 Select Yes to confirm the deletion Customizing Tasks 1 Go to the Tasks list 2 Press Menu right softkey and select Options TIP You can also add a task by selecting the Tasks entry bar at the top of the task list screen entering the task description and pressing Center on th...

Page 231: ... the Tasks entry bar at the top of the Tasks list 4 Press OK Notes Notes are a great way to capture thoughts questions and meeting notes on your smartphone You can also create a voice note or add a recording to an existing note BEFORE YOU BEGIN On a Windows XP computer to take advantage of all the sync features available in the Notes application install ActiveSync desktop software from your smartp...

Page 232: ...ote Press New left softkey To add a voice recording to an existing note Open the note to which you want to add the recording 4 If the voice note controls are not visible at the bottom of the screen press Menu right softkey and select View Recording Toolbar 5 Tap the Record icon Voice note controls 6 Speak into the microphone on your smartphone or hold it close to another sound source 7 When you fi...

Page 233: ...d enter a new name for the note 4 Select Folder and then select the folder in which you want to store the note 5 Select Location and then select Main memory or Storage Card The Storage Card option appears only if you have an expansion card sold separately inserted into your smartphone 6 Press OK DID YOU KNOW You can add several voice notes within a single note TIP To play a recording select the vo...

Page 234: ...g if you change it to Writing you can write notes directly on the screen using the stylus Default template Specifies the default template for new notes Save to Indicates the default location where new notes are stored Record button action Specifies what happens when you press and hold the Side button to record a voice note while in another application whether the Notes application opens or whether...

Page 235: ...our smartphone You can also view carry and manage PowerPoint files on your smartphone You can keep updated copies of the files on both your smartphone and your computer so that you can work on them in the most convenient location at any time You can also use Adobe Reader to view PDF files on your smartphone Benefits Manage Word Excel PowerPoint and OneNote files on your smartphone Improve producti...

Page 236: ...In this chapter Synchronizing your Microsoft Office files 237 Word Mobile 239 PowerPoint Mobile 246 Excel Mobile 247 OneNote Mobile 258 Adobe Reader LE 261 ...

Page 237: ...formation about installing desktop sync software and about synchronizing with your computer see Installing the desktop sync software Synchronizing files that are on your smartphone Windows XP or Windows Vista BEFORE YOU BEGIN Turn on the option to synchronize files see Changing which applications sync To synchronize files that you capture on or copy to your smartphone simply follow one of the proc...

Page 238: ...ight the file and click Open To delete a file from the file sync folder on your computer and from your smartphone highlight the file name and click Remove NOTE If you receive an error while synchronizing files make sure that all of the files you re trying to sync are closed on both your computer and your smartphone TIP If the ActiveSync icon does not appear in the taskbar click Start Programs Micr...

Page 239: ...to the file sync folder Windows XP In ActiveSync desktop software double click Files The location of the file sync folder appears in the File Synchronization Settings dialog box under On this computer synchronize the files in this folder Windows Vista Open the Documents Documents on username s Smartphone folder On your smartphone you can find the synchronized file by doing either of the following ...

Page 240: ... bullets are supported Revision marks Documents appear as though all revisions were accepted if the document is saved revision marks are lost Table styles Some or all of the formatting is lost if the document is saved Underline styles Unsupported styles are mapped to one of the four supported styles regular dotted wavy or thick bold wide Legacy Pocket Word files You can open PSW files but if you e...

Page 241: ...le Opening an existing document 1 Press Start and select Office Mobile 2 Select Word Mobile 3 In the document list select the document you want to open Creating a document from a template 1 Go to the documents list 2 Tap the Show list in the upper left and select Templates If you don t see Templates in the Show list select More Folders to access this folder 3 Open the template you want to use 4 Pr...

Page 242: ... Find to locate the first instance of the text you entered in step 3 or select Replace and enter the replacement text 7 Select Next to find the next instance of the text or select Replace to replace it To replace all instances of the text select Replace All 8 When you see a message that the search is done press OK Moving or copying text 1 Open the document containing the text you want to move or c...

Page 243: ... on your smartphone Main memory or on an expansion card Storage card The Storage card option appears only if you have an expansion card sold separately inserted into your smartphone 7 Select Save Formatting text 1 Open the document you want to format 2 Highlight the text you want to format 3 Press Menu right softkey and select Format Font 4 Set any of the following options for the highlighted text...

Page 244: ... indentation 5 Press OK to return to the document Checking spelling in a document 1 Open the document you want to check 2 Press Menu right softkey and select Tools Spelling To check the spelling of specific text highlight it before you select Spelling 3 If an unknown or misspelled word is encountered do one of the following Select the correct word in the list if the word is spelled incorrectly Sel...

Page 245: ... into your smartphone 7 Press OK Deleting a document 1 Go to the documents list 2 Highlight the document you want to delete 3 Press Menu right softkey and select Delete 4 Select Yes to confirm the deletion Customizing Word Mobile 1 Go to the document list 2 Press Menu right softkey and select Options 3 Set any of the following options Default template Sets the default template for new documents Sa...

Page 246: ...t and select Office Mobile 2 Select PowerPoint Mobile 3 In the presentation list select the presentation you want to play 4 Do any of the following Press Right to advance to the next slide or Left to view the previous slide NOTE If a presentation is set up as a timed slide show the slides advance automatically Presentations pause during zooming Press Center select Go to Slide and then select the s...

Page 247: ...laying the last slide in a presentation 6 Press OK Excel Mobile With Microsoft Office Excel Mobile you can create and edit workbooks and templates on your smartphone You can also edit workbooks and templates that you create on your computer However you may lose some of the information and formatting when you save the workbook on your smartphone Note the following formatting considerations Alignmen...

Page 248: ... names Names that refer to other workbooks arrays array formulas or intersection ranges are removed from the name list causing those formulas to be resolved as NAME All hidden names are not hidden AutoFilter Settings AutoFilters that cause rows to be hidden are supported Use the Unhide command to display hidden rows Other AutoFilters are removed but you can use the AutoFilter command in Excel Mobi...

Page 249: ...he Show list in the upper left and select Templates If you don t see Templates in the Show list select More Folders to access this folder 3 Open the template you want to use 4 Press Menu right softkey and select File Save As 5 Select Name and enter a new name for the workbook 6 Select the Folder list and then select the folder where you want to save the workbook 7 Select the Type list and then sel...

Page 250: ...hlight the cell at the point at which you want to lock before you select this command To unlock the rows or columns press View left softkey and select Unfreeze Panes Toolbar Indicates whether the toolbar appears onscreen Status Bar Indicates whether the status bar appears onscreen Show Indicates whether headings and scroll bars appear onscreen Calculating a sum 1 Press View left softkey and select...

Page 251: ...stylus over the cells you want to include in the range 4 Finish entering the formula and press OK Inserting a function 1 Open the workbook where you want to insert the function 2 Press Menu right softkey and select Insert Function TIP Use the Alt key to insert an equal sign TIP To insert a symbol place the cursor where you want the symbol Press Menu right softkey and select Insert Symbol Highlight...

Page 252: ...you want If you select Date or Number enter a Step value increment 6 Select OK Adding cells rows and columns 1 Open the workbook you want 2 Highlight the area where you want to insert elements 3 Press Menu right softkey and select Insert Cells 4 Select how you want to insert the elements Shift cells right Inserts the same number of new cells as the number of cells you highlighted horizontally in s...

Page 253: ... 1 and 2 and their contents are now rows 3 and 4 The rows containing the highlighted area and all rows beneath it move the same number of rows two in this example down Entire column Inserts the same number of new columns as the number of cells you highlighted horizontally in step 2 For example if you selected an area containing two cells horizontally A1 and B1 selecting Entire column inserts two c...

Page 254: ...key and select Format Row or Format Column 4 Select any of the following AutoFit Adjusts the size of the highlighted rows or columns to their contents Hide Hides the highlighted rows or columns Unhide Displays hidden rows or columns in the highlighted area Renaming a worksheet 1 Open the workbook containing the worksheet you want to rename 2 Press Menu right softkey and select Format Modify Sheets...

Page 255: ...der row 7 Select OK Filtering info in a worksheet 1 Tap and drag the stylus to highlight the cells that contain the info you want to filter 2 Press Menu right softkey and select Tools AutoFilter In each column containing a highlighted cell an arrow appears on the right side of the cell nearest the top of the column 3 Tap the arrow to open a list and select a filter This hides all rows that do not ...

Page 256: ...3 Press Menu right softkey and select Format Chart 4 Select any of the following tabs Titles Specifies the title of the chart and headings whether a legend appears and the placement of the legend Scale Specifies the minimum and maximum scales for charts with x and y axes Type Specifies the chart style You can use this setting to convert your chart to a different format Series Lets you add modify f...

Page 257: ...lect Rename Move 4 Select Name and enter a new name for the workbook 5 Select the Folder list and then select the folder to which you want to move the workbook 6 Select the Location list and then select whether you want to store the file on your smartphone Main memory or on an expansion card Storage Card The Storage Card option appears only if you have an expansion card sold separately inserted in...

Page 258: ...ave new workbooks to Specifies where new workbooks are stored Files to display in list view Specifies which types of files appear in the workbook list 4 Press OK OneNote Mobile OneNote Mobile lets you create digital notes that contain text pictures and audio and video You can then synchronize these notes with Microsoft Office OneNote 2007 on your computer During synchronization all the notes you c...

Page 259: ...ny of the following Format text Press Menu right softkey select Format and then select the formatting option you want Bold Italic Underline or Strikethrough Enter the text you want formatted To resume entering unformatted text press Menu right softkey select Format and then select the formatting option again Enter a list Press Menu right softkey select List and then select Numbered or Bulleted Whe...

Page 260: ...ewing or editing an existing note 1 Press Start and select Office Mobile 2 Select OneNote Mobile 3 In the OneNote Mobile list select the note that you want to open 4 Do any of the following Open a hyperlink Place the cursor anywhere in the link and then press Center View picture detail Highlight the picture press Center and then press Menu right softkey and select Zoom In To zoom in further press ...

Page 261: ...dified 5 Press Done left softkey Deleting a note 1 In the OneNote Mobile list select the note that you want to delete 2 Press Menu right softkey and then select Delete 3 Select Yes to confirm deletion Adobe Reader LE Adobe Reader LE lets you view PDF files whether they are saved to your smartphone attached to email messages stored on an expansion card sold separately inserted into your smartphone ...

Page 262: ...ing page or scroll the continuous display up 5 Tap any of the following to move around within the PDF file 6 To open another file press Menu right softkey and select Open Select a recently opened file or select Browse and navigate to the file you want TIP To open additional files press Menu right softkey and select Open Select the file you want from the list or select Browse to navigate to and sel...

Page 263: ...nt and image size Out Decreases the file display size to fit more of the file on the screen To Specifies a specific zoom level for the display Fit screen Sizes the display so an entire page fits on the screen top to bottom Fit width Sizes the display so that the width of the page fills the display from side to side Finding text in a file 1 With the file open press Tools left softkey and select Fin...

Page 264: ... E R L E 264 11 C H A P T E R 4 Optional Check the Whole word box to find only full words that match the text you entered 5 Optional Check the Backwards box to search the file backwards 6 Press Find left softkey 7 To find the next occurrence of the text press Tools left softkey and select Find Next ...

Page 265: ... available Use one of several options to share business and personal info with others Insert expansion cards sold separately for a compact and virtually limitless answer to the storage dilemma And because there s one on your smartphone you never need to carry a separate calculator Benefits Locate info in any application or locate any address on a map Install applications games and other software K...

Page 266: ...r Finding information 267 Installing applications 269 Removing applications 272 Sharing information 273 Beaming information 274 Using expansion cards 276 Accessing information on a remote computer 281 Calculator 282 ...

Page 267: ...Finding a contact in an online address book Email message search Display only those messages whose senders recipients or subjects match the text you enter see Finding messages QuickGPS Get driving directions to any location see Determining your GPS location Using Search Search for files and other items stored in the My Documents folder on your smartphone or on an expansion card sold separately ins...

Page 268: ...erted into your smartphone The root folder on your smartphone is named My Device My Device is similar to My Computer Windows XP or Computer Windows Vista on your computer 1 Press Start and select Programs 2 Select File Explorer 3 Select the folder you want to explore If the folder you want is not displayed tap the Show list in the upper left and select My Device to view all folders DID YOU KNOW Yo...

Page 269: ...enu and select Cut or Copy Open the destination folder press and hold Center to open the shortcut menu and then select Paste To highlight multiple items Tap and drag the stylus Installing applications Your smartphone comes with several built in and ready to use applications You can also install third party applications that are compatible with Microsoft Windows Mobile 6 1 Professional edition devi...

Page 270: ...le may not be compatible with your smartphone If you can try a free or trial version of the software before purchasing it you can test it first to make sure it works properly NOTE If you encounter a problem with a third party application such as an error message contact the application s vendor For general troubleshooting of third party applications see Third party applications Installing applicat...

Page 271: ...ted select the folder where you want to store the file 5 When the download has finished press Start and select Programs 6 Select File Explorer 7 Go to the folder you selected in step 4 If you did not select a folder go to the My Documents folder 8 Select the file you downloaded to start the installation program Installing applications from your computer There are many applications available for yo...

Page 272: ...presenting the expansion card 6 Copy the application file s into the expansion card folder Installing Java games and applications You can install Java application files called Midlets onto your smartphone either from your computer or from the Internet 1 Press Start and select Programs 2 Select Java 3 Press Menu right softkey select Install and then select Local to install a file from your computer...

Page 273: ...nd Press Menu right softkey and select the Send or Beam option In the Messaging application you can insert a picture or attach a note or other file to an email You can also receive pictures and attachments see Your email You can attach a picture video or sound file to a multimedia message see Creating and sending a multimedia message You can synchronize to share info between your smartphone and yo...

Page 274: ...nce and range are affected by physical obstacles radio interference from nearby electronic equipment and other factors Beaming an entry or file BEFORE YOU BEGIN To beam using Bluetooth technology make sure your smartphone has the Bluetooth feature turned on see Entering basic Bluetooth settings 1 Highlight the entry or file you want to beam 2 Press Menu right softkey and select Beam the menu item ...

Page 275: ...on IR Select Infrared Point the IR port on your smartphone directly at the IR port of the receiving device A red icon indicates an IR connection 4 Wait for Done to appear next to the name of the receiving device before you continue using your smartphone TIP The regional setting determines the list of characters that can be used when info is beamed between devices If you try to send or receive a ch...

Page 276: ... End to turn on your screen if it is not already on 2 If you are beaming over an IR connection point the IR port on your smartphone directly at the IR port of the transmitting device 3 When the Receiving Data message appears select Yes to receive the beam Using expansion cards The expansion card slot on your smartphone enables you to add microSD cards to extend the storage capacity of your smartph...

Page 277: ...the panel Remove the panel 2 Insert the card with the label facing up and the notch pointing toward the Wi Fi button 3 Push the card into the slot until you feel the card click into place 1 Notch 2 Wi Fi button 4 Replace the back panel 5 To remove an expansion card repeat step 1 to remove the back panel and then push the card in to release it 6 Replace the back panel TIP The expansion card slot ha...

Page 278: ...ect Storage Card Show list 5 Select the application you want to open Saving files to an expansion card You can save space on your smartphone by saving files to an expansion card For example when you create new Word Mobile documents notes Excel Mobile workbooks pictures videos and audio files you can save them directly to an expansion card Saving files to an expansion card also makes it easy to sha...

Page 279: ...e Explorer 1 Insert an expansion card into the expansion card slot 2 Open the application from which you want to move the info 3 Go to the list view tap the Show list in the upper left and highlight the file or application you want to move 4 Press Menu right softkey and select Rename Move 5 Select the Location list and then select where you want to move the info Storage card or Main memory 6 Press...

Page 280: ...and select Programs 3 Select File Explorer 4 Tap the Show list in the upper left and select Storage Card 5 Select the folder or files you want to view 6 Press OK Renaming an expansion card If you change the contents of an expansion card you may want to rename the card to better match its contents 1 Insert the expansion card into the expansion card slot 2 Press Start and select Programs 3 Select Fi...

Page 281: ...r Remote Desktop Mobile is a technology that allows you to use your smartphone to connect to a remote computer in a different location For example you can connect to your work computer and have access to all of your applications files and network resources as though you were in front of your computer at work You can leave applications running at work and then see your work computer s desktop displ...

Page 282: ...ntire smartphone screen Fit remote desktop to screen Set whether you want to resize the remote computer display so that the entire display fits on your smartphone screen 5 Select the Resources tab and then select one or both of the following options Device storage Set whether to map your smartphone s storage memory to the remote computer Remote desktop sound Sets whether sounds from the remote com...

Page 283: ...es a number between negative and positive Using the Calculator memory To store a displayed number tap the box to the left of the entry box An M appears in the box To add the displayed number to the number stored in memory tap or press P To display the number stored in memory tap To clear the memory tap TIP You can paste numbers into Calculator as well as copy calculation results to be pasted into ...

Page 284: ...Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S C A L C U L A T O R 284 12 C H A P T E R ...

Page 285: ...fonts screen colors and more on your smartphone Take advantage of various levels of security Prevent making an accidental and expensive phone call by locking the keyboard Some preference settings can help extend the life of your battery There are lots of ways to make your smartphone work better for you Benefits Conserve power Secure your phone and your data Make your screen easy to read Streamline...

Page 286: ...his chapter Today screen settings 287 System sound settings 288 Display and appearance settings 290 Application settings 292 Locking your smartphone and info 297 System settings 302 Connection settings 309 ...

Page 287: ...ng which items appear on your Today screen 1 Press Start and select Settings 2 On the Personal tab select Today 3 Select the Items tab 4 Check the boxes next to the items you want to appear on your Today screen and uncheck any items that you do not want to appear 5 Optional Highlight an item and select Move Up or Move Down to change the TIP You can also open Settings from your Today screen by pres...

Page 288: ...one vibrates briefly 2 To hear all sounds again slide the Ringer switch to Sound On When you slide the Ringer switch back to the Sound On position it restores the previous sound settings For example if the smartphone ring volume is set to the loudest setting and you slide the Ringer switch to Sound Off you do not hear the smartphone ring When you move the Ringer switch back to Sound On the smartph...

Page 289: ... your smartphone Screen taps Turns sounds associated with tapping the screen on off and sets the volume level when this sound is turned on Hardware buttons Turns sounds associated with pressing buttons on off and sets the volume level when this sound is turned on 4 Select the Notifications tab and set any of the following options TIP To add preview delete and send sounds select the Manage tab To a...

Page 290: ...r the sound plays more than once if turned on Display message on screen Indicates whether a notification message appears onscreen for the selected event Vibrate when ringer switch off on Indicates whether your smartphone vibrates to notify you about the selected event 5 Press OK Display and appearance settings Adjusting the brightness 1 Press Option and then press 2 Press Left and Right to adjust ...

Page 291: ...lay format tap and hold the clock and select Analog or Digital If you select analog format a clock icon appears displaying the time Setting display formats 1 Press Start and select Settings 2 Select the System tab and then select Regional Settings 3 On the Region tab select a region from the list The region selection determines all display formats date time and so on on your smartphone unless you ...

Page 292: ...justment when the wrong feature is activated when you tap the screen To fix the problem align the screen 1 Press Start and select Settings 2 Select the System tab and then select Screen 3 On the General tab select Align Screen 4 Tap the screen where indicated 5 Press OK Changing the system color scheme 1 Press Start and select Settings 2 On the Personal tab select Today 3 On the Appearance tab sel...

Page 293: ...martphone 1 Press Start and select Settings 2 On the Personal tab select Buttons 3 On the Program Buttons tab highlight the button or key combination you want to change in the Button list The hardware buttons are mapped to the following items Start Start menu OK OK Close Option Phone Send Internet Explorer Option Start File Explorer Option OK Task Manager Option Calendar Calculator TIP Don t forge...

Page 294: ...ute some commands on the Start menu and the Programs screen 1 Assign the Hold Side button to Voice Command See Reassigning buttons for details 2 Press Start and select Settings 3 On the Personal tab select Voice Command 4 Check the Enabled box 5 Select the items you want to enable If an item is highlighted and the Options button is active select Options to choose the features you want enabled for ...

Page 295: ...ss your Calendar Say Start Calendar To access your music Say Start Windows Media After Voice Command finishes speaking a microphone icon appears at the top of your screen Say your answer Setting input options 1 Press Start and select Settings 2 On the Personal tab select Input 3 On the Input Method tab set any of the following options NOTE The Input Method options you specify apply only to enterin...

Page 296: ...rge keys check the box if you want to use gestures for the space bar and the Backspace Shift and Return keys Options If you selected Letter Recognizer select Options and select the options you want 4 Select the Word Completion tab and set any of the following options Suggest words when entering text Indicates whether word suggestions appear as you enter text You can also specify how many letters y...

Page 297: ...ppercase without requiring you to press a Shift key Scroll upon reaching the last line Specifies whether the display automatically scrolls when you select the last line of visible info 6 Press OK Locking your smartphone and info Your smartphone includes several features that help you protect it from inadvertent use and keep your information private The security software lets you use your smartphon...

Page 298: ...g on Auto Keyguard Auto Keyguard enables you to configure the Keyguard feature 1 Press Start and select Settings 2 On the Personal tab select Keyguard 3 Select the Auto Keyguard list and disable the Auto Keyguard feature or set the period of inactivity that passes before the keyboard automatically locks TIP To avoid accidentally pressing onscreen buttons while you re holding your smartphone up to ...

Page 299: ...can lock your SIM Subscriber Identity Module card to prevent unauthorized use of your mobile account When your SIM card is locked you must enter the PIN to power on your phone to make or receive calls except for emergency numbers The SIM card remains locked even if you move the card to another phone To unlock your SIM card turn on the phone and enter your PIN BEFORE YOU BEGIN Make sure your phone ...

Page 300: ...u need to enter your password to access any of your information or use other features of your smartphone IMPORTANT If you lock your system you must enter the exact password to unlock it If you enter an incorrect password you are given another chance Each time an incorrect password is entered you are given progressively longer time periods between your chances to enter the password If you forget th...

Page 301: ... password again 8 Optional Select the Hint tab and enter a hint to help you recall your password 9 Press OK Entering owner information You can enter personal information that you want to associate with your smartphone such as your name company name and phone number You can also set whether you want this information to appear when you turn on your smartphone If you lose your smartphone this feature...

Page 302: ...g the date and time Use Clock Alarms Settings to set the time zone time and date for your home location and a location that you visit To set the display format for the date and time see Setting display formats 1 Press Start and select Settings 2 Select the System tab and then select Clock Alarms 3 On the Time tab select Home 4 Select the first list and then select the time zone for your home locat...

Page 303: ...the date time and time zone with your wireless service provider s network whenever your phone is on and you are inside a coverage area 1 Press Start and select Settings 2 Select the System tab and then select Clock Alarms 3 Select the More tab 4 To disable this option uncheck the Enable local network time box 5 If you want to keep your smartphone date and time set for your selected location unchec...

Page 304: ...cates are digital documents that are used to authenticate and exchange information on networks Certificates can be issued for a user a device or a service 1 Press Start and select Settings 2 Select the System tab and then select Certificates 3 Select any of the following tabs Personal Displays certificates that establish your identity when you log in to a secured network such as a corporate networ...

Page 305: ... a limited access database Your smartphone must be connected to your computer when you send the error report provided your computer is connected to the Internet 1 Press Start and select Settings 2 Select the System tab and then select Error Reporting 3 Select whether you want to enable or disable error reporting 4 Press OK How much storage space do I have left 1 Press Start and select Settings 2 S...

Page 306: ...artphone screen turns off automatically after a specified period of inactivity You can assign different intervals for battery power and external power TIP If storage memory is low consider using an expansion card to store files see Using expansion cards If program memory is low close some applications to avoid slow smartphone performance see Closing applications You can also tap Find at the bottom...

Page 307: ...is not displayed 2 Select a wireless feature to turn it on or off The current state of the feature ON or OFF appears on a gray background The description of the feature tells you what you can change it to In the illustration Airplane Mode and Wi Fi are off and Phone and Bluetooth are on TIP To conserve additional battery power disable the screen saver or adjust the display backlight setting Press ...

Page 308: ...ab and then select Windows Update 3 On the Update Setup screen press Next right softkey 4 Select whether you want to run Windows Update manually or you want it to check for updates automatically and press Next right softkey 5 If you selected automatic updates check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to up...

Page 309: ...ready set up to connect to the Internet using a high speed data connection on your wireless service provider s network To connect to the Internet simply start Internet Explorer Mobile For special situations such as connecting to your internet service provider ISP or to a remote access server RAS you can set up another connection BEFORE YOU BEGIN Obtain the following information from your ISP or sy...

Page 310: ...in order to use this feature Ask your corporate system administrator for the following information Your username and password Your server s domain name Your server s TCP IP settings Your server s host name or IP address 1 Install your third party VPN client see Installing applications 2 Press Start and select Settings 3 Select the Connections tab and then select Connections 4 On the Tasks tab sele...

Page 311: ...oxy server may prevent your smartphone s web browser from locating certain websites You can use the Internet Proxy application to turn the proxy server on or off depending on how are you connecting to the Internet 1 Press Start and select Programs 2 Select Internet Proxy 3 Do one of the following Turn on the proxy server Check the Enable Pocket Internet Explorer Proxy box enter the proxy server in...

Page 312: ...mpany s network IMPORTANT After you enroll your smartphone in your company s network your system administrator can turn various features on your smartphone on and off If a feature such as the camera or messaging worked previously and this feature no longer works after enrollment contact your system administrator to find out if this feature is disabled on your smartphone 1 Press Start and select Se...

Page 313: ...though we can t anticipate all the questions you might have this chapter provides answers to some of the most commonly asked questions For additional information and answers to other common questions visit palm com treoproumts support ...

Page 314: ...e 315 Reinstalling the desktop software 315 Resetting your smartphone 316 Performance 319 Screen 320 Network connection 321 Synchronization 325 Email 332 Web 335 Camera 336 Third party applications 337 Making room on your smartphone 338 Voice quality 338 ...

Page 315: ...ll the software BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software In large organizations these are usually granted by the system administrator 1 Shut down your computer and turn it on again 2 On your computer click Start Control Panel Add or Remove Programs 3 Remove your desktop software For computers running Windows XP the software is called Micros...

Page 316: ... reset is similar to restarting a computer If your smartphone is not responding or you have trouble synchronizing with your computer a soft reset may help 1 If your smartphone responds to key presses press and hold Power to turn off your phone 2 If the screen display is on press Power to turn off the screen 3 Remove the back panel from your smartphone 4 Slide the stylus out from its slot 5 Use the...

Page 317: ...eset the problem may be related to software you installed See Third party applications for suggestions on diagnosing third party software issues 1 Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard reset 2 Remove the back panel from your smartphone TIP You can also do a soft reset by removin...

Page 318: ...ronized info If you use a backup utility you may also need to restore a backup to recover additional info and settings Replacing the battery Your smartphone comes with a replaceable battery Be sure to use a replacement battery from Palm that is compatible with Treo Pro models Do not use a battery from any earlier model of smartphone 1 Press Power to turn off the screen 2 With the back panel facing...

Page 319: ...ne contacts 5 Slide the back panel into place Performance The applications are running slower than usual 1 Press and hold OK to open Task Manager 2 Select Stop All to close all your open applications 3 Press OK If the previous steps don t fix the problem try doing a soft reset see Performing a soft reset If the problem persists follow these steps to turn off the Voice Command setting if it is enab...

Page 320: ...ss Cancel right softkey and then press Exit right softkey Screen The screen appears blank 1 If this is the first time you are turning on your smartphone you need to take out and reinsert the battery to turn on the screen see Replacing the battery Alternately connect your smartphone to a wall outlet using the USB AC charger see Charging the battery 2 If you re on a call when the time period specifi...

Page 321: ... trapped under the edges of the screen 2 Press Start and select Settings 3 Select the System tab and then select Screen 4 On the General tab select Align Screen 5 Tap the screen where indicated 6 Press OK Network connection Signal strength is weak 1 If you re standing move about 3 meters 10 feet in any direction 2 If you re in a building move near a window Open any metal blinds 3 If you re in a bu...

Page 322: ...lowing icons appear in the title bar to indicate whether data services are available Your phone is connected to a 3G UMTS network but you are not actively transmitting data You can still make or receive calls Your phone is on and a 3G UMTS data connection is active You can make and receive calls and transmit data simultaneously Your phone is connected to a HSDPA UMTS network but you are not active...

Page 323: ...t Confirm that data services are correctly configured on your smartphone by doing the following 1 Press Start and select Settings 2 Select the Connections tab and then select Connections 3 On the Tasks tab select Manage existing connections 4 If your wireless service provider s name appears in the list press OK If not contact your wireless service provider for assistance Your phone is connected to...

Page 324: ...n t make or receive calls using a hands free device with Bluetooth wireless technology Verify all of the following The Turn on Bluetooth box is checked in Bluetooth Settings Your Bluetooth device is charged and turned on Your smartphone is within range of the hands free device Bluetooth range is up to 10 meters 30 feet in optimum environmental conditions which include the absence of the following ...

Page 325: ... Synchronization Synchronization enables you to back up the information on your smartphone onto your computer or your server If you ever need to perform a hard reset or otherwise erase all your information on your smartphone you can synchronize your smartphone with your computer to restore the info To make sure you always have an up to date backup of your info synchronize frequently You can synchr...

Page 326: ...teps to switch modes manually 1 On your smartphone press Start and select Settings 2 Select the System tab and then select PC Setup 3 Select Synchronize 4 If you still cannot synchronize go to palm com treoproumts support for synchronization support I am in sync mode but synchronization isn t working Even if you are in sync mode synchronization cannot take place unless you have the desktop sync so...

Page 327: ...grams and select ActiveSync Press Menu right softkey and select Connections Make sure the Synchronize all PCs using this connection box is checked and that USB is selected from the list Windows XP computer Click Start Programs Microsoft ActiveSync Windows Vista computer Click Start All Programs Windows Mobile Device Center 4 Do one of the following Windows XP computer Double click the ActiveSync i...

Page 328: ...rtnership between your smartphone and your computer and create a new one by doing the following steps in turn Disconnect your smartphone and your computer from the USB cable Right click the gray ActiveSync icon in the taskbar in the lower right corner of your computer screen and select Open Microsoft ActiveSync Click File and then click Delete Mobile Device When asked to confirm click Yes Connect ...

Page 329: ...s list in Microsoft Office Outlook right click the addresses and select Add to Personal Address Book Microsoft Office Outlook subfolders and public folders are not accessible with the included software You may want to use a third party solution instead If you re trying to sync offline be sure to set your Microsoft Office Outlook Calendar Contacts Notes and Tasks to be available offline For music f...

Page 330: ... Media Player 10 or later installed on your computer 2 Reinstall the desktop sync software see Reinstalling the desktop software Media file synchronization fails if you installed the desktop sync software before you installed Windows Media Player My appointments show up in the wrong time slot after I sync 1 Make sure that you installed the desktop sync software that came with your smartphone If yo...

Page 331: ...ons on other ways to free up space on your smartphone An alert tells me that ActiveSync encountered a problem with item type item name An error occurred during the sync of a single item This error can usually be corrected only by removing the item that caused the error If you sync again to see if the error persists be aware that items causing this type of error are skipped and do not show up again...

Page 332: ...ing for credentials The Exchange server credentials screen was left open too long Re enter the Exchange server credentials and try to sync again Email I have problems using my account Occasionally you may experience problems using an email account after you set it up If you followed the account setup procedure and are experiencing problems in using the account verify that the account complies with...

Page 333: ...ff or the connection to your email service provider is disconnected the synchronization fails Check the synchronization schedule to make sure that email sync is set to occur at the expected day and time See Setting the synchronization schedule for details Press Start select Programs and then select ActiveSync Press Menu right softkey and select Configure Server Make sure the verify password settin...

Page 334: ...computer and select Settings 2 Select Internet Options and click the Programs tab 3 Make sure that the email field is set to the correct email client software 4 Click OK 5 Start the email client software and make sure it is configured as the default MAPI client Consult the documentation for your desktop email application for more information When I sync with my Exchange server my info is not downl...

Page 335: ...or example if you enter the address http palm com support it may resolve to http palm com us support If Internet Explorer Mobile can t follow the redirect try using a desktop browser to see the landing page of the redirector and enter that address in Internet Explorer Mobile An image or map is too small on my smartphone screen Internet Explorer Mobile has several viewing modes One Column Default D...

Page 336: ...ure the subject is at least 0 5 meters 18 inches away from the camera to ensure good focus When you synchronize with a Windows XP computer your Camera images are stored in the C Documents and Settings Username MyDocuments Treo My Documents folder on your hard drive see Camera The Camera preview image looks strange Some third party applications overwrite the color settings on your smartphone with t...

Page 337: ...wing 1 Perform a soft reset see Performing a soft reset 2 Make sure the third party application is compatible with the Windows Mobile 6 1 Professional operating system on your smartphone 3 Delete the most recently installed application from your smartphone see Removing applications 4 If the problem persists perform another soft reset 5 If possible synchronize or use a backup utility to back up you...

Page 338: ...nternet If you save links to pages you ve visited in Internet Explorer Mobile you may want to clear all recent pages see Customizing your Internet Explorer Mobile settings Third party applications You can delete infrequently used applications or move them to an expansion card see Moving info between your smartphone and an expansion card using File Explorer Also remember that your smartphone includ...

Page 339: ...ower right side of your smartphone If you re using Speakerphone mode with your smartphone lying on a flat surface try turning the smartphone face down screen facing the surface Are you hearing your own voice echo Ask the other person to turn down their volume or to hold the phone closer to their ear Is your voice too quiet on the other end Be sure to hold the bottom of the smartphone or the hands ...

Page 340: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 340 14 C H A P T E R ...

Page 341: ...ss features on your smartphone are unaffected by this setting See Optimizing power settings beam The process of sending or receiving an entry or application using the infrared IR port on your smartphone or using Bluetooth wireless technology See Beaming information Bluetooth wireless technology Technology that enables devices such as smartphones mobile phones and computers to connect wirelessly to...

Page 342: ... techniques to improve downlink performance Your smartphone supports data rates up to 700Kbps infrared IR A way of transmitting information using light waves You use the IR port on your smartphone to transfer information between other IR devices within a short radius See Beaming information Lithium ion Li ion The rechargeable battery technology used in your smartphone See Charging the battery Micr...

Page 343: ... you cannot make calls except those to emergency numbers You can still use the organizer features however See Turning your phone on piconet An ad hoc network of devices that uses Bluetooth wireless technology to connect one master device with up to seven active slave devices The network can include up to 255 inactive or parked slave devices which the master device can bring into active status at a...

Page 344: ...nto your smartphone that contains your mobile account information such as your phone number and the services to which you subscribe You can also store addresses phone numbers and SMS messages on the SIM card See Inserting the SIM card and battery SMS Short Messaging Service The service that exchanges short text messages almost instantly between mobile devices Your smartphone can send and receive t...

Page 345: ...name See Installing the desktop sync software Windows Mobile The operating system of your Treo Pro smartphone Your smartphone uses Windows Mobile 6 Professional edition When installing third party applications to your smartphone be sure to install only apps that are written for Microsoft Windows Mobile 6 1 Professional Apps designed for Microsoft Windows Mobile 6 1 Standard or any edition of Windo...

Page 346: ...T E R M S 346 ...

Page 347: ...zard This device may produce a loud sound Keep away from pacemakers and other personal medical devices Switch off when instructed in hospitals and medical facilities Switch off when instructed in aircrafts and airports Switch off in explosive environments Do not use while re fuelling This device may produce a bright or flashing light Do not dispose of in a fire Avoid contact with magnetic media Av...

Page 348: ... SKYG The FCC ID on you Palm smartphone is located on a label inside the battery compartment The battery must be removed as shown below to view the label CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Antenna Care Unauthorized Modifications Use only the supplied integral antenna Unauthorized a...

Page 349: ...s for exposure to radio waves recommended by international guidelines These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons regardless of age and health In order to certify this unit for sale in the US Canada and Europe this unit has been tested for RF exposure compliance at a qualified test lab...

Page 350: ...e phones If individuals are concerned they might choose to limit their own or their children s RF exposure by limiting the length of calls or using hands free devices to keep mobile phones away from the head and body Further information on this subject can be obtained from the WHO home page http www who int mediacentre factsheets fs193 en index html WHO Fact sheet 193 June 2000 Précautions d usage...

Page 351: ...s Replace the battery only with another battery that has been qualified with the system per IEEE CTIA 1725 Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the phone or battery If the phone or battery is dropped especially o...

Page 352: ...valuation and disposition for reuse and recycling Palm customers may participate in the recycling program free of charge Visit www palm com recycle for additional details and information about how you can help reduce electronic waste Recycling and Disposal Palm is committed to supporting the collection and recycling of its products Palm participates and supports the WEEE directive in the European ...

Page 353: ...he smartphone OFF immediately if you have any reason to suspect that interference is taking place Other Medical Devices Hospitals If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your smartphone OFF in health care faciliti...

Page 354: ... exposure to loud sounds including music is the most common cause of preventable hearing loss Some scientific research suggests that using portable audio devices such as portable music players and cellular telephones at high volume settings for long durations may lead to permanent noise induced hearing loss This includes the use of headphones including headsets earbuds and Bluetooth or other wirel...

Page 355: ...s for disposal of electronic products Do not carry your smartphone in your back pocket as it could break when you sit down Battery Your smartphone includes an internal lithium ion or lithium ion polymer battery Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging Any disposal of the smartphone or battery must comply with laws a...

Page 356: ...ies are readily available today Whether you choose an installed mounted device for your smartphone or a speakerphone accessory take advantage of these devices If driving while using a smartphone is permitted in your area we recommend using a phone headset or a hands free car kit sold separately However be aware that use of a headset that covers both ears impairs your ability to hear other sounds U...

Page 357: ...ons you might be required to distract your attention away from the road and remove your hands from the wheel Microsoft makes no representations warranties or other determinations that ANY use of the Software Product is legal safe or in any manner recommended or intended while driving or otherwise operating a motor vehicle General Operation Voice Command Control Many of the functions of the Device ...

Page 358: ...s including the following Ground yourself when you re holding your mobile device by simultaneously touching a metal surface that is at earth ground For example if your computer has a metal case and is plugged into a standard three prong grounded outlet touching the case should discharge the ESD on your body Increase the relative humidity of your environment Install ESD specific prevention items su...

Page 359: ...speakerphone Hands free headset jack 3 5 mm 3 barrel connector Microphone mute option TTY compatible Processor technology Dual core MSM7201 processor 400MHz Expansion microSD card slot Battery Rechargeable lithium ion 1500mAh power Removable for replacement 3 5 hours full charge time Operating system Windows Mobile 6 1 Professional Camera Still image capture resolution 1280 x 1024 2 megapixel 8x d...

Page 360: ...ensitive LCD screen includes stylus 65 536 colors 16 bit color Resolution 320 x 320 User adjustable brightness Keyboard Built in 30 key keyboard plus 5 way navigator Backlight for low lighting conditions Included software Today Phone includes Speed Dial and Keypad Messaging text multimedia and email Internet Explorer Mobile web browser Camera Pictures Videos Windows Media Player Mobile File Explor...

Page 361: ...e Microsoft Office PowerPoint Mobile Adobe Reader LE Voice Command English French German only Quick Tour Search Remote Desktop Mobile QuickGPS SIM Manager Internet Sharing Java Windows Live not available from all wireless service providers Windows Live Messenger not available from all wireless service providers Streaming Media Bluefire VPN client Sprite Backup ...

Page 362: ...ync with desktop sync software using USB cable Windows XP or Vista later versions may also be supported 32MB of available memory RAM 170MB of free hard disk space Available USB port Operating and storage temperature range 0 C to 50 C 32 F to 122 F 5 to 90 RH ...

Page 363: ...Reader 235 action keys See softkeys activating items on screen 32 SIM cards 21 active calls 55 58 See also phone calls ActiveSync defined 341 opening 93 94 synchronizing with 93 315 326 troubleshooting 315 326 331 ActiveSyncdesktopsoftware 85 341 ActiveSync icon 95 194 341 Add new device option 70 185 Add new phone number to Contacts option 75 AddServerSourcecommand 96 Add to Personal Address Book...

Page 364: ...alerts 66 See also alarms aligning the screen 292 alignment settings documents 244 spreadsheets 247 Allow USB connections check box 327 Alt key 37 38 alternate characters 37 alternate characters list 37 animation 208 246 247 anniversaries 224 answering phone calls 53 54 58 75 Appearance tab 287 292 application icons 39 293 applications See also third party applications associating with buttons 293...

Page 365: ...ication 178 179 auto completion options 295 AutoFilter settings spreadsheets 248 255 Auto Keyguard feature 298 Auto Keyguard list 298 Automatic Send Receive option 131 auto off interval 341 available memory 306 available storage space 305 B background colors 144 backgrounds 195 205 214 287 backing up information 315 317 backlight keyboard 35 307 Backlight Settings screen 35 backlight shut off inte...

Page 366: ... applications 272 built in camera See camera button settings Media Player 214 buttons assigning voice commands to 294 associating with applications 293 disabling 298 reassigning 293 294 selecting 29 31 turning sounds on or off for 289 Buttons list 293 Buttons screen 293 C calculations 250 282 Calculator application 282 283 calculator buttons 283 calendar See also Calendar application adding items ...

Page 367: ...rtificates 131 163 304 Certificates icon 304 Certificates screen 304 Change PIN 2 option 80 changing alarm sounds 304 calendar views 222 color themes 287 292 connections 310 contacts 218 219 date and time settings 302 information 256 phone numbers 78 picture or video resolution 336 PIN numbers 300 sync settings 98 text 242 text size 290 character sets 169 characters See also text capitalizing 36 2...

Page 368: ...7 153 154 Connect command 310 Connect via Bluetooth command 100 Connect via IR command 101 connecting to mobile networks 322 to service providers 309 to the Internet 309 323 to VPNs 310 connecting smartphone to PCs 90 91 Connection Settings command 327 connection status icons 65 67 connections accessing VPN clients and 310 adding Bluetooth devices and 183 browsing websites and 161 163 174 changing...

Page 369: ...ying addresses 329 applications 279 contacts 218 documents 243 items in folders 269 media files 194 phone numbers 51 53 168 pictures or videos 205 text 168 242 copyrighted items 204 corporate email passwords 97 corporate mail systems 107 310 334 corporate networks 304 corporate servers 310 334 coupling 338 coverage areas 12 23 47 321 creating appointments 224 connections 310 contacts 53 120 151 21...

Page 370: ...mal symbols 291 292 decompression utility 270 default PINs 299 defined names spreadsheets 254 delays 324 Delete All Calls command 62 Delete Call command 62 Deleted folder 129 338 Deleted Items folder 152 deleting See also removing applications 272 338 certificates 305 contacts 219 documents 245 email 124 128 129 132 email accounts 115 events 227 favorites 166 files 269 338 items in folders 269 mes...

Page 371: ...plication menus 32 33 34 appointments 43 222 223 calendar 222 contact info 141 149 220 current connection 310 events 224 226 folder contents 268 memory usage 305 notifications 290 on device help 13 PDF documents 261 pictures 202 203 260 power settings 306 service provider 42 space on expansion cards 280 306 speed dial numbers 64 tasks 230 231 unread messages 43 49 videos 203 voicemail messages 54 ...

Page 372: ...67 Edit sender s message option 123 editing See changing email See also email messages adding attachments to 269 adding contacts and 120 218 conserving battery and 110 downloading 23 117 119 129 131 downloading attachments with 119 120 getting from corporate servers 310 334 internal memory and 338 overview 105 saving passwords for 109 sending 117 124 132 135 165 333 settingsecurityoptions for 130 ...

Page 373: ...ng text in 32 moving to 29 scrolling through 30 Erase all data prompt 318 erasing See deleting error messages 289 331 Error Reporting icon 305 Error Reporting screen 305 errors 195 305 322 331 event categories 226 event icons 228 events adding reminders for 223 228 creating 224 225 deleting 227 displaying messages for 73 filtering 226 227 marking as sensitive 225 selecting sounds for 73 290 Excel ...

Page 374: ...orites 87 143 166 167 See also web pages Favorites application 87 features smartphone 11 13 Federal Trade Commission website 305 feedback 339 fields See entry fields File Explorer 267 268 269 280 File Explorer icon 268 file names 167 243 267 file types documents 239 245 media files 208 multimedia 142 pictures 202 ringtones 72 videos 203 files accessing from corporate accounts 310 attaching to mess...

Page 375: ...ts 247 253 254 system data 291 text 243 259 text messages 144 Formatting toolbar 244 forms web pages 165 formulas 248 251 258 forwarding messages 124 149 phone calls 60 freeing memory 272 331 338 Freeze Panes option 250 full charge indicators 22 functions spreadsheets 248 251 G games 272 gestures 296 Getting Started guide 11 Global Address List Lookup feature 267 Global Address Lists 96 121 123 12...

Page 376: ...edding in attachments 120 hiding web page 164 incorrect color settings and 336 setting background 205 287 troubleshooting web page 335 IMAP email accounts 107 108 115 inactivity 306 Inbox 43 110 147 Inbox folders 118 124 See also specific folder incomingmailserversettings 113 incorrect passwords 300 indentation 244 indicator light 22 47 information backing up 315 317 changing 256 displaying 42 ent...

Page 377: ...based push updating 96 IR connections 275 IR port 101 274 342 ISP settings 309 ISPs Internet Service Providers 107 309 333 Items tab 287 J Java applets 163 Java applications 272 K keyboard accessing alternate characters on 37 dialing from 49 51 entering information from 36 37 297 locking 298 looking up contacts from 50 resizing keys on 296 scrolling with 29 30 selecting menu items with 33 setting ...

Page 378: ... networks 304 looking up contacts 50 218 219 220 lookup feature 267 losing connections 324 information 240 317 passwords 300 smartphone 95 301 low coverage areas 321 low light conditions 35 lowercase letters 36 M magnification See zoom settings mail See email mail servers 113 334 Main tab 305 Manageexistingconnections option 309 310 Manage Folders command 118 133 Manage tab 289 management tools 26...

Page 379: ...on 290 displaying unread 43 49 formatting 144 receiving system 81 storing 338 viewing info about 141 149 viewing voicemail 54 Messaging application See also text messages multimedia messages adding contacts and 218 receiving meeting requests and 134 receiving messages and 148 sending email from 107 116 121 126 sending messages from 139 142 152 starting chat sessions and 150 messaging applications ...

Page 380: ...ne fields 30 multimedia file types 203 multimedia files 202 338 multimedia messages checking for 65 creating 142 145 deleting 147 152 154 dialing from 52 147 displaying 43 49 forwarding 149 internal memory and 338 opening 148 receiving 147 154 removing items from 144 replying to 147 148 149 saving 154 selecting links in 150 sending 142 145 146 147 154 setting preferences for 152 155 sorting 151 tr...

Page 381: ...ifications notifications creating events and 73 enabling or disabling 290 receiving information and 187 receiving messages and 147 148 153 154 receiving phone calls and 58 78 receiving voicemail 55 sending messages and 140 147 setting ringtones for 72 setting system sounds for 289 silencing sounds for 288 troubleshooting 324 Now Playing playlist 212 number format settings 291 number sign symbol 29...

Page 382: ...ying addresses to 329 downloading 87 downloading mail and 107 118 119 129 synchronizing with 86 95 96 123 Outlook email accounts 115 overdue tasks 230 Owner Information icon 301 Owner Information screen 301 P paired relationships See partnerships pairing See partnerships Palm online support 13 Palm OS applications 270 Palm OS devices 90 315 paragraph formatting 244 paragraph highlight feature 32 p...

Page 383: ...s for 81 silencing ringer for 53 turning on or off 23 47 48 53 phone as modem feature 183 187 189 phone calls See also phone phone numbers adding a second 58 addingnotesabout 56 61 63 adjusting volume for 74 automatically answering 75 blocking 76 77 customizing sounds for 73 ending 56 extracting private 59 60 forwarding 60 holding 56 making 24 49 53 muting 56 opening Today screen during 42 receivi...

Page 384: ...ing 206 sending 143 204 storing 197 338 synchronizing 193 195 taking 197 199 258 336 viewing 202 203 260 Pictures Videos application 202 207 Pictures Videos icon 206 PIM applications 341 343 PIMs 329 343 PINs 79 80 300 343 Play Slide Show command 203 Play Sound list 304 Play Sound options 73 playback controls 211 214 playback options 213 Playback screen 213 214 playing media files 210 presentation...

Page 385: ...4 rechargeable battery See battery recording sounds 144 289 videos 199 200 voice notes 232 234 297 recording toolbar 232 recurring appointments See repeating appointments recycling 2 redialing phone 52 redirector websites 335 refreshing web pages 165 335 Region tab 291 regional settings 291 302 Regional Settings icon 291 Regional Settings screen 291 registering smartphone 26 reinstalling software ...

Page 386: ...factory defaults 214 Resume playback option 214 reverse type 31 right click menus See shortcut menus Ring tone command 74 ringer adjusting volume for 74 silencing 53 turning off 74 Ringer switch 53 288 ringtone files 72 142 ringtone managers 337 ringtones assigning to caller IDs 74 assigning to contacts 74 218 downloading 72 previewing 73 selecting 72 sending 144 roaming 66 99 330 Roaming option 7...

Page 387: ...bar 30 Scroll upon reaching the last line check box 297 scrolling device screen 29 30 297 spreadsheets 250 web pages 164 165 SD expansion cards 276 Search dialog box 267 Search for list 268 Search icon 267 search results list 267 268 Search softkey 268 searching contacts 50 218 219 220 documents 242 email messages 123 PDF files 263 spreadsheets 256 web addresses 43 web pages 155 163 searching for ...

Page 388: ... 17 signal searching for 23 signal strength 65 321 339 signal strength icon 47 308 signatures 125 Signatures screen 126 silencing system sounds 288 silencing the ringer 53 silent alarm 288 290 SIM card lock feature 298 SIM cards 19 21 65 344 SIM Manager 221 SIM Manager icon 25 221 SIM smartcards 299 Simple PIN passwords 52 301 sketching 232 skins 214 slide show settings 207 slide show toolbar 203 ...

Page 389: ...ending 289 setting system 289 silencing 288 turning off event 290 Sounds Notifications screen 72 289 Sounds Notifications Settings icon 289 Sounds tab 289 speaker 208 speakerphone 56 339 speakerphone icon 65 special characters See alternate characters symbols specifications 359 speed dial 50 63 64 Speed Dial command 64 spell checking 117 140 244 spreadsheet templates 247 249 258 spreadsheet toolba...

Page 390: ...pplications 85 93 sync conflicts 98 sync errors 195 sync methods 88 sync mode 92 sync options 85 102 sync schedules 98 330 333 sync settings Exchange servers 98 syncsoftware 12 85 86 88 90 315 sync software window 93 synchronization backing up information and 317 connecting to PCs and 12 conserving battery and 24 defined 344 enabling wireless 86 95 100 101 getting started with 26 hard resets and 3...

Page 391: ... icon 228 Tasks list 230 Tasks Over The Air OTA 96 Tasks tab Connections 309 310 TDD devices See TTY TDD devices technical support 13 telecommunications devices 74 templates documents 241 245 messages 145 notes 233 234 spreadsheets 247 249 258 Templates folder 241 249 tentative appointments 223 text aligning 244 changing 242 copying 168 creating documents and 240 deleting 32 50 entering 36 296 297...

Page 392: ...screen accessing 42 changing color themes for 292 connecting to Bluetooth devices from 185 customizing 205 287 dialing from 49 recovering settings for 331 removing Quick Menu from 41 removing Quick Tour from 13 42 selecting running apps from 40 starting web searches from 163 viewing info on 42 43 viewing voicemail messages on 54 touchscreen See screen touchscreen lockout 297 299 touch sensitive fe...

Page 393: ...tachments 334 vCalendar attachments 144 228 vCard attachments 144 334 Vibrate when check boxes 73 290 vibrating alarm 288 290 video albums 203 video files 142 203 330 video icon 199 video ringtones 195 video settings 199 214 videos deleting 206 downloading 208 organizing 205 playing 208 recording 199 200 renaming 206 sending 143 204 setting resolution for 336 storing 199 synchronizing 193 195 tran...

Page 394: ...l icon 54 voicemail notifications 55 Voicemail softkey 55 volume phone 74 ringer 74 tapping sounds 289 VPN clients 325 VPN connections 310 W waking up smartphone screen 48 56 wallpaper 195 warnings 289 warranty 11 weak signals 321 339 web addresses 43 164 335 See also web links web browsers 163 See also Internet Explorer Mobile web browsing getting started with 163 165 memory consumption and 338 s...

Page 395: ...settings 179 183 Windows Live Mail 156 158 Windows Live Messenger 158 159 Windows Live services 155 204 Windows Mobile Device Center 85 94 345 Windows Mobile devices 90 274 315 Windows Mobile operating system 320 345 Windows Mobile software 270 Windows Update application 308 Windows Vista computers enabling Bluetooth connections for 100 opening sync application for 94 synchronizing with 85 95 Wind...

Page 396: ...247 249 258 searching 256 setting default template for 258 worksheet names 248 worksheets See also spreadsheets workbooks adding 253 adjusting column and row size for 254 deleting 258 entering defined names in 254 entering formulas in 251 258 entering functions in 251 filtering data in 255 formatting options for 253 254 inserting cells rows and columns 252 moving between 250 naming 253 removing ce...

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Page 398: ...Palm Inc 950 W Maude Ave Sunnyvale CA 94085 2801 United States of America PN 406 11437 00 ...

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