Palazzetti CLASSIC, Instruction Manual

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Problem Cause of problem Solution
Ref.Page
The stove does not light with electric
ignition Wall outlet not powered Use a tester to check for current on line.
Also check if there is an earth + unipolar circuit
breaker
7
Faulty plug Use a tester to check and, where necessary, replace 7
Fuse blown Replace 2A fuse: can be reached via control unit 18
Control panel ON/OFF switch faulty Replace control panel 12
Control unit memory failure Reset stove by setting ON/OFF switch to OFF
and unplug for a few seconds before switching
back on. 12-7
General control unit faulty (electrical-type sounds can
be heard) Check whether it has been damaged by a
thunderbolt and replace
Microswitch on “Ecofire” does not produce contact
when operated Check whether it has been tampered with and
check for incorrect activation 11
The stove is not fed with pellets (the
auger does not turn) Auger clogged by pellet residues Clean the feed pipe, reached via the pellet
hopper: remove the safety guard 6-16
No pellets in hopper Load with fuel 6
Auger motor failure Check with a tester and replace 17
Pressure switch does not detect vacuum Clean the exchanger and flue pipe. Stove
clogged. Clean smoke exchanger, smoke holes,
vent pipe, any bends, draught-diverter cowl.
Wind blowing in from outside: install draught-
diverter cowl. 8-14-15
145° C safety thermostat trips Reset the thermostat manually. Check why the
safety device tripped:
• thermostat faulty
• hot-air blower faulty
• break in 100° C max. thermostat
• current was cut off before the automatic
switch-off cycle had finished 16-17
The resistor does not come on Resistor not powered, or burnt out; incorrect hole
alignment Check connections, replace, correct hole
alignment 17-18
The stove does not make the transition
from Startup phase to Operating phase
(switches off 18’ after switch-on) 46° C minimum smoke temperature thermostat
tripped Check and replace 16-18
Irregular combustion, glass goes black
and stove tends to go out Air getting in owing to worn door gasket Check and replace
Excessive moisture in pellets or wood Check quality of fuel 6
Exchanger and flue pipe clogged Perform recommended cleaning 14-15
Stove tends to go out when set to first
heat output setting Too few pellets fed into burn pot Adjust minimum trimmer on back of control panel 18
Excessive moisture in pellets Check fuel type and place used for storage 6
Not enough combustion air to burn pot as stove is
dirty Perform recommended cleaning 14-15
Fuelled with wood Increase fan power to setting 4 13
Excessive consumption in position 1 Trimmer on control panel set to max. Adjust minimum trimmer on back of control
panel, setting it to “-“ 18
Room temp. thermostat tripped and automatic mode
set to position 2 Set room temp. thermostat knob to maximum
(35° C) and feeding potentiometer to minimum 12
The hot-air blower does not come on 46° C minimum blower thermostat contact always
open Check and replace 16-18
Fan works all the time, even when the
stove is cold 46° C minimum blower thermostat contact always
closed Check and replace 16-18
Fan operating at top speed the whole
time 100° C maximum blower thermostat contact always
closed Check and replace 16-18
The stove does not turn off and the
draught fan works all the time, even
when the stove is cold 46° C minimum smoke temperature thermostat
contact always closed Check and replace 16-18
Wind blowing in from outside Install draught-diverter cowl 9
Smoke released into the room Internal pipe couplings are not airtight Check, seal or replace 9
No power supply and combustion in progress Connect vent pipe with difference between levels
of at least 1.5 metres, as per instruction booklet 9
The first time the stove is turned on, no
pellets fall into burn pot New stove with auger empty or pellets run out Fill the burn pot manually with a handful of
pellets 12
4 - ECOFIRE: TROUBLESHOOTING TABLE
18
GB