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WARRANTIES - After-sales service
Swimming pool 355x550 - H120 cm
Warranty conditions:
The swimming pool must be assembled within 48 hours of the package being opened.
For the warranty to be valid, a concrete slab must be in place.
Our warranty covers only the replacement of defective parts. It in no way covers demands for compensation or damages. The general warranty does not apply in the following circumstances:
• Use of the equipment in a way which is not in accordance with the instructions.
• Damage incurred as a result of bad handling during and after assembly. or any changes made to structural elements without the manufacturer’s agreement
1) Pump :
2 year warranty (electrical problems) under normal conditions of use. The following are not covered by the warranty: damage due to abrasion or corrosion (particularly in the case of treating the water by
salt electrolysis), damage due to a faulty connection, equipment dismantled or repaired by a third party, breakage of parts (pump stand, pre-filter cover, grooved end fitting), using the pump when it is empty or
immersing the pump (e.g. if the pump house is flooded). The warranty is not valid if the electric cable and/or the plug are replaced, removed or damaged.
2) Liner :
2 year warranty under normal conditions of use. The following are not covered by the warranty: rips, holes, tears, stains (treatment products put straight into the water) stains related to the development
of algae, stains related to decomposing foreign bodies in contact with the liner, stains and discolorations resulting from the impact of oxidising products, discoloration and wear due to materials rubbing on various
surfaces. Distortions in the liner if it has been out of water for more than 24 hours (never completely empty your pool). See the warranty document that comes with the liner.
3) Filter :
2 year warranty under normal conditions of installation and use: tank, drain plug, collar and multiport valve.... The following are not covered by the warranty: problems with waterproof sealing due to
operating at a level of pressure which exceeds the maximum pressure permitted (see instructions for the filter).
4) Skimmer :
2 year warranty on the waterproof seals.
5) Wooden structure :
10 year warranty against rotting and damage caused by insects. The following are not covered by the warranty: changes in the colour of the wood caused by the climate, natural distortions
(splits, cracks, knots and minor flaws in the tongues of the planks which do not have any adverse effect on the mechanical strength of the wood or on the assembling of the pool). The warranty does not cover
incorrect assembling or storage which may cause the wood for the sides of the pool to become warped (assembling the pool a long time after contents have been taken out of the packaging) or distortion of the
planks by the pressure of the water, which does not have any detrimental effect on the mechanical resistance of the pool. Any additional protection of the wood for the structure can only be undertaken using a
product which is compatible with autoclave treatment.
IMPORTANT : The after-sales service will be available only at point of sale.
Essential records for claiming the warranty:
- Till receipt / proof of purchase.
- Warranty filled out correctly.
- Photograph of the damaged part or the problem in question
- Reference number of the faulty part.
Code
Ref.
Désignation
Qty
parcel
Qty
ASS
M-1
7504305 Plank 45 x 145 x 1480 mm
31
M-2
7514095 Plank 45 x 145 x 1780 mm
13
M-3
7514778 Plank 45 x 145 x 3730 mm
14
MS-C
7514036 Upper plank 45 x 135 x 1780 mm
1
MS-L
7514779 Upper plank 45 x 135 x 3730 mm
2
2MS
7504306 Upper 1/2 plank 45 x 67 x 1480 mm
4
2MI-C
7514041 Lower 1/2 plank 45 x 77 x 1780 mm
2
2MI-L
7514777 Lower 1/2 plank 45 x 77 x 3730 mm
2
MSS
7514045 Upper skimmer plank 45 x 135 x 1780 mm
1
MIS
7514069 Lower skimmer plank 45 x 145 x 1780 mm
1
MR
7504328 Water jet plank 45 x 145 x 1480 mm
1
7514114 Sacrifice part 45 x 135 x 280 mm
2
PF
7514113 L-section finish 28 x 70 x 1260 mm
16
C
7514048 Console edging 45 x 230 x 170 mm
20
7514049 Wooden stop block for the skimmer flap 30 x 20 x170 mm 2
PR
7514097 Post 45 x 135 x 1275 mm (reinforcement)
14
L
7514096 Dressing lath 22 x 165 x 1275 mm
2
PL
7100201 Pair of rungs for wooden ladder H120/130 cm
1
T
7514052 Wooden ladder steps/Skimmer flap 28 x 145 x 600 mm
5
MSD
7514054 Pine outer right skimmer edging 28 x 145 x 526 mm
1
MSG
7514055 Pine outer left skimmer edging 28 x 145 x 526 mm
1
MGI-P
7100208 Pine edging 28 x 145 x 1219 mm Int. 4
4
MGE-P
7100209 Pine edging 28 x 145 x 1343 mm Ext.
4
MGI-M
7100210 Pine edging 28 x 145 x 1529 mm Int. 2
2
MGE-M
7100215 Pine edging 28 x 145 x 1653 mm Ext.
1
MGE-L
7514781 Pine edging 28 x 145 x 3603 mm Ext.
2
MGI-L
7514780
Pine edging 28 x 145 x 3479 mm Int.
2
BM-H
7504329 IPE 120 galvanised cradle - 3166 mm
1
BM-V
7514012 Complementary IPE 120 galvanised cradle - 1294 mm
2
7514214 Bag of 12 metal cradle bolts
1
7514149 Sandbag 25 kg
2
R
7514016 Hung 2.06 ml hanging rails
7
7514750 3-step stainless steel ladder
1
Poolmax
1
Filtration
1
S
Skimmer large
1
JM
Anodised aluminium joint
8
Ground protection felt
2
Protective felt for wall
1
Flexible pipe, 8 m
1
7514696
Hardware kit
1
Code
Ref.
BREAKDOWN OF THE HARDWARE KIT
Qté
parcel
Qté
ASS
A1
7514516
C reinforcer bag
2
A2
7514606
C reinforcer bag
3
B
7514270
Cradle masking bag
1
C3
7514616
Rail bag - Hung
1
DMI
7514553
Edging screw bag
1
DMP2
7514618
Edging screws bag
1
E
7514145
Skimmer door bag
1
F
7514620
Jointing curb bag alu
1
G
7514146
Wood finishing section bag
1
7504215
Blue 75/100 Liner 355x550 - H120cm
1
or
7504224
Beige 75/100 Liner 355x550 - H120cm
1
or
7514915
Grey 75/100 Liner 355x550 - H120cm
1
BM-H
BM-V
MS-C
MS-L
MGI-M
2MI-C
2MI-L
MGE-L MGI-L
MGE-P
MGI-P
M-1
M-2
MIS
MSS
PL
T
PR
PR
M-3
PR
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NOTICE 355x550 - H120-2018/1.indd 9
20.12.17 07:54