6
4. MAINTENANCE --------------------------------------------------------------------------------------------------4-
1
4.1 Cleaning-----------------------------------------------------------------------------------------------------4- 1
4.1.1 Print Head -----------------------------------------------------------------------------------------4- 1
4.1.2 Platen, Pinch Roller, and Feed Rollers-----------------------------------------------------4- 2
4.1.3 Auto Media Feeder------------------------------------------------------------------------------4- 3
4.1.4 Top Cover -----------------------------------------------------------------------------------------4- 3
5. TROUBLESHOOTING ------------------------------------------------------------------------------------------5-
1
5.1 Error Messages--------------------------------------------------------------------------------------------5- 1
5.2 Possible Problems ----------------------------------------------------------------------------------------5- 2
5.3 Removing the Jammed Media -------------------------------------------------------------------------5- 5
5.4 When the Ribbon Has Broken -------------------------------------------------------------------------5- 6
5.5 When the Ribbon Roll Has Become Loose or Untidy --------------------------------------------5- 7
5.6 Correcting the Skew Print -------------------------------------------------------------------------------5- 8
5.7 Fitting the Media Weight in case of Feed Failure--------------------------------------------------5- 9
APPENDIX SPECIFICATIONS --------------------------------------------------------------------------------- A1- 1
A1.1
Printer
-----------------------------------------------------------------------------------------------------A1-
1
A1.2
Media ------------------------------------------------------------------------------------------------------A1-
2
A1.2.1 Media Size --------------------------------------------------------------------------------------A1- 2
A1.2.2 Effective Print Area----------------------------------------------------------------------------A1- 2
A1.3
Ribbon
-----------------------------------------------------------------------------------------------------A1- 3
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of Output Solutions.
2. The contents of this manual may be changed without notification.
3. Please refer to your local authorised service representative with regard to any queries you may
have in this manual.
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
WARNING!
