TROUBLESHOOTING GUIDE - GRINDER
PROBLEM
Possible Cause
What To Do
Espresso is under
extracted even with
a fine coffee grind
Not enough coffee grinds used.
Dose more coffee grinds.
Beans are too old.
Please ensure that you are using
freshly roasted beans. Old coffee
beans, no matter the Grind Setting, will
have a fast extraction and will produce
an under extracted tasting espresso.
Bottom Burrs needs adjusting.
See Adjusting the Bottom Burr section,
page 28.
Grind Setting
cannot be adjusted
The Bean Hopper is not seated
correctly.
Remove the Bean Hopper & replace. See
Replace Bean Hopper section, page 26.
Coffee beans or grinds are
caught around the Top Burr or
Grinder Collar.
Remove the Bean Hopper & Top Burr.
Use the Cleaning Brush or Vacuum
Cleaner as necessary to clear loose
coffee beans or grinds. See Replace
Bean Hopper section, page 27.
Bean Hopper
cannot be locked
into position
Grinder Collar not aligned to the
Top Cover.
Ensure the dot on the Top Cover aligns
with the dot on the Grinder Collar. See
Replace Top Burr section, page 28.
Coffee beans or grinds are
caught in the Top Burr or
Grinder Collar.
Remove the Bean Hopper & Top Burr.
Use the Cleaning Brush or Vacuum
Cleaner as necessary to clear loose
coffee beans or grinds. See Replace
Bean Hopper section, page 27.
The Top Burr is not seated
correctly.
Make sure the Top Burr is correctly
aligned and that the two handles
are placed one on each side. See
Replace Top Burr section, page 28.
Top Burr will not
sit in the Grinder
Collar correctly
Grinder Collar not aligned to the
Top Cover.
Ensure the dot on the Top Cover aligns
with the dot on the Grinder Collar. See
Replace Top Burr section, page 28.
Coffee beans or grinds are
caught around & under the Top
Burr
Remove the Top Burr and replace
the Bean Hopper. Hold the Bean
Hopper down with your hand, do not
turn. Insert the Group Handle into the
Grinding Cradle and push down to
activate the Grinder. The coffee grinds
will fall out the Grind Outlet.
The Top Burr is not seated
correctly.
Make sure the Top Burr is correctly
aligned and that the two handles
are placed one on each side. See
Replace Top Burr section, page 28.
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