TROUBLESHOOTING GUIDE - GRINDER
PROBLEM
Possible Cause
What To Do
Optimum Grind
Setting is producing
an under extracted
espresso
New Burrs are bedding in. This
is normal for the first few uses.
Beans are losing freshness.
Turn the Bean Hopper clockwise in
small increments to a finer Grind
Setting to keep an optimum espresso
extraction. Use the information on
pages 14-15 to help.
Not enough coffee grinds used. Dose more coffee grinds.
Grinds not tamped (compacted)
enough.
Tamp more firmly. See Espresso
Extraction Guide section, page 15.
GRINDER LIGHT
does not illuminate
after pressing
ON/OFF BUTTON
The machine is not plugged
into the power outlet.
Insert in the Power Plug into power
outlet & switch on.
The Bean Hopper is not seated
correctly & not activating the red
Interlock Pin.
Turn the Bean Hopper in a clockwise
direction to lock into place. See Care &
Cleaning, page 28.
GRINDER LIGHT
flashes when trying
to grind beans.
Hopper Gates are closed or not
fully open.
Turn the Bean Hopper in a clockwise
direction to a Grind Setting between 30-0
to fully open the Hopper Gates. See
Removable Bean Hopper section, page 8.
GRINDER LIGHT
illuminated red
Grinder Motor in protection
mode to prevent overheating.
Grinder has been used for
long periods in a short space
of time.
Leave the Grinder for 5 minutes.
The GRINDER LIGHT will illuminate
white to indicate normal use can be
resumed.
No coffee grinds
coming from the
Grinder Outlet
No coffee beans in the Bean
Hopper.
Fill the Bean Hopper with freshly
roasted coffee beans.
Hopper Gates are closed or not
fully open.
Turn the Bean Hopper in a clockwise
direction. At Grind Setting 30, Hopper
Gates are fully open. See Removable
Bean Hopper section, page 8.
The Grind Chamber or Outlet
is blocked.
Grinder needs cleaning. See Care &
Cleaning, pages 26-28.
Coffee grinds are
coarse when on a
fine Grind Setting
Grind Setting not correct.
Adjust the Grind Settings by turning the
Bean Hopper. See Tips for Grinding, &
Extraction, pages 13-14.
Top Burr not seated correctly.
Coffee beans or grinds are
caught around & under the Top
Burr.
Top Burr needs cleaning.
See Care & Cleaning, pages 27-28.
Bottom Burrs needs adjusting.
See Adjusting the Bottom Burr section
on, page 28.
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