Oracle storagetek sl150, Library Manual

Page: 140 / 196

– If Drive Auto Clean is enabled — If the drive listed in the suspected
component field is mounted, wait. The library will attempt a cleaning once
the tape dismounts.
If the fault persists after the tape dismounts, a cleaning cartridge is
unavailable or expired. Load a new, LTO universal cleaning cartridge into
a reserved slot. Then clean the drive using the library user interface.
– If using host-managed drive cleaning — Consult the host application
documentation and make sure that fresh cleaning media are available. If
necessary, clean the drive listed using the library user interface.
• Fault Code 9108:
– If the Suspect Component is one or more magazines, see Locate and
Remove a Cartridge Stuck in a Magazine Slot .
– If the Suspect Component is one or more drives, the cartridge may be
stuck in the drive. Go to
Get Parts and Technical Support , and check for
relevant knowledge articles. If you cannot find a resolution, open a service
request
• Fault Code 9109 or 9102 thru 9107:
– See Locate and Clear Obstructions, Such as Loose or Protruding
Cartridges .
• All other Fault Codes:
– Follow the Recommended Action listed in the health table one at a time
and in the order specified in the suspect components list. See
Replace
Components (CRUs & FRUs) .
If you replace the robot, the operator panel, or the chassis of library
module 1, power-cycle the library as soon as you finish. These
three components maintain records of the product serial number and
configuration settings. If you replace more than one of them at a time,
without restarting the library, this information will be lost.
4.
After attempting a fix, if the connection status indicator shows Library is
Inoperative, restart the library and then see
Check if a Fault is Closed in the
Health Log below.
Check if a Fault is Closed in the Health Log
Confirm you fixed an issue by verifying that the fault record has been closed in the
health log.
The fault record should update after you attempt a fix or restart the library.
1.
Select Service in the left menu. Select the Health Log tab
2.
Locate the row for the fault and note the value of the Type field:
• If the record is still Open, you have not yet isolated the problem. Note the next
Suspect Component and repeat
Use the Health Table to Diagnose the Issue
above.
• If the record is Closed, but the library status is still Degraded, check for
remaining faults in the health table and repeat
Use the Health Table to
Diagnose the Issue above.
Chapter 9
Troubleshoot the Library
9-9