OnSSI NetDVMS 6.5e User Manual Download

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NetDVMS 6.5e

Network Video Recorder

User Manual

On-Net Surveillance Systems Inc. (OnSSI)

One Blue Hill Plaza, 7th Floor | P.O. Box 1555

Pearl River NY 10965

P: 845-732-7900 | T: 845-732-7900

[email protected] | www.onssi.com

Summary of Contents for NetDVMS 6.5e

Page 1: ...VMS 6 5e Network Video Recorder User Manual On Net Surveillance Systems Inc OnSSI One Blue Hill Plaza 7th Floor P O Box 1555 Pearl River NY 10965 P 845 732 7900 T 845 732 7900 info onssi com www onssi...

Page 2: ...WINDOW 9 Device Manager Section 10 Adding Devices 10 Editing Settings for Devices 10 Editing Settings for Cameras 10 Editing Settings for Audio Sources 11 Disabling Enabling Cameras and Audio Sources...

Page 3: ...ng PTZ Cameras 39 How to Define a Preset Position 40 PTZ Preset Positions for Device Name Camera Name Window s Sections 41 PTZ View Section 41 Preset Positions Section 42 Preset Position on Events Sec...

Page 4: ...UT EVENTS OUTPUT 65 About Input Events Output 65 Using Dedicated I O Devices 66 I O Setup 66 I O Setup Window s Defined Events List and Buttons 67 Add New Event Window s Fields 70 Add New Event Window...

Page 5: ...112 Define Local IP Ranges Window 112 User Administration Window 113 How to Add a New Basic User 113 How to Add a New Windows User or Group 113 How to Edit an Existing User Name or Password 113 How to...

Page 6: ...Possible Error Messages 129 VIDEO DEVICE DRIVERS 131 UPDATING VIDEO DEVICE DRIVERS 131 Removing Old Version of Video Device Drivers 131 Installing New Version of Video Device Drivers 131 VIRUS SCANNI...

Page 7: ...wser based NetGuard the NetSwitcher video wall virtual matrix switch optional and the NetCell and NetPDA handheld clients NetDVMS supports over 400 IP camera and encoders as well as all popular video...

Page 8: ...p based navigation enables one click push of any camera to any monitor local or remote Incidents detected by video content analytics access control and physical security systems are shared among multi...

Page 9: ...irectX version is installed on a computer click Start select Run and type dxdiag When you click OK the DirectX Diagnostic Tool window will open version information is displayed near the bottom of its...

Page 10: ...r Tip Consult the administrator of your organization s firewall if in doubt about how to open ports for traffic Windows Vista Information If you wish to install configure and run NetDVMS on a Windows...

Page 11: ...recommend answering Yes since this will ensure that old versions will not interfere with your new version Note that NetDVMS versions earlier than 6 0 must be removed manually before installing the ne...

Page 12: ...VMS version contact your NetDVMS vendor to get he most current version which you are allowed to install with your SLC Backing Up Your Current Configuration It is generally a good idea to make regular...

Page 13: ...re of It is possible to install the software as a service and as of NetDVMS 6 5 this is the only option since the Monitor application has been discontinued When the software runs as a service the Reco...

Page 14: ...nd that you visit the website of your NetDVMS vendor and download the latest Device Pack Upgrading NetGuard EVS NetGuard EVS users should now remove their old NetGuard EVS versions and install the new...

Page 15: ...Administrator window the main window in the Administrator application is used by the surveillance system administrator for configuring NetDVMS upon installation or whenever configuration adjustments a...

Page 16: ...d a Device When devices have been added they will be listed in the Device Manager section Clicking the plus sign next to a device in the Device Manager section will list cameras attached to the device...

Page 17: ...elect the required audio source then click the Settings button to open the Microphone Settings window IMPORTANT The use of microphones will impact the database capacity for storing video see Important...

Page 18: ...configuration of PTZ Pan Tilt Zoom cameras IMPORTANT While the service is paused no video or audio will be recorded Scheduler Opens the Camera Alert Scheduler window in which you specify online period...

Page 19: ...Setup Wizard which guides you through the process of adding a new device See also How to Add a Device Edit Device When you have selected a device in the Administrator window s Device Manager section...

Page 20: ...l button Event Buttons Opens the Event Buttons window in which you are able to define events for use on event buttons Event buttons can used in NetGuard EVS for manually triggering events I O Control...

Page 21: ...ator window click the Import DLKs button 3 Browse to the location at which you have saved the received dlk file Select the file and click Open All DLKs are now automatically imported and the relevant...

Page 22: ...egment in the field press SPACE on your keyboard or Typing the DNS host name of the device This requires that you select the Use DNS host names box Specifying the IP address of a device Note By defaul...

Page 23: ...e able to specify certain settings related to camera name and PTZ control The latter requires that the camera is a PTZ Pan tilt Zoom camera 7 Click Finish 8 The device will be listed in the Administra...

Page 24: ...ons etc Field Button Description Device Type Select required device type from list Tip NetDVMS is able to automatically detect device type as well as serial number provided the IP address hostname and...

Page 25: ...NetDVMS is able to automatically detect serial number as well as device type provided the IP address host name and password of the device have been specified in the IP address DNS Host Name and Root...

Page 26: ...en the check box is selected the IP address field changes its name to DNS Host Name ready to accommodate a DNS host name rather than an IP address Default Http Port When selected HTTP traffic to the d...

Page 27: ...lt Zoom cameras or connected to a video encoder device The Camera Settings for Device Name window lets you specify certain information about a device s cameras This is primarily interesting for PTZ ca...

Page 28: ...r the device in question P T Z type controlled through COM1 Field available only if Some of the connected cameras are Pan Tilt Zoom cameras check box is selected If a PTZ camera is controlled through...

Page 29: ...ecial characters and must be no longer than eight digits Examples of correct camera shortcut numbers 3 12345678 Examples of incorrect camera shortcut numbers A 3 123456789 Note Camera shortcut numbers...

Page 30: ...more This also applies if you want to edit the settings for an already configured camera Camera Settings for Device Name Camera Name Window The Camera Settings for Device Name Camera Name window lets...

Page 31: ...the required conditions in the following fields Tip In the Camera Alert Scheduler window you can specify periods in which the camera should always speedup o On motion Available only if the Enable spee...

Page 32: ...ly prior to the door being opened may be important Specify the number of seconds for which you want to store video from before and after the storage conditions are met Example You have specified that...

Page 33: ...ns Opens the Define Exclusion Regions window in which you are able to disable motion detection in specific areas of the camera s images Disabling motion detection in certain areas may help you avoid d...

Page 34: ...con IMPORTANT No video or audio will be recorded while the OnSSIRecording Server service is paused or stopped Archive automatically when database is full Select this check box if you wish to automatic...

Page 35: ...When the contents of the local database for the camera are either deleted or archived the database is reset and will be ready for storing new recordings Note No video can be recorded while the databas...

Page 36: ...should be associated with motion detection and or with output buttons for manually triggering output when the camera is selected in NetGuard or NetGuard EVS Note The use of outputs requires that at le...

Page 37: ...s image rotation and similar Include Date and Time in Image The Camera Settings section may feature an Include Date and Time in Image check box When selected date and time from the camera will be incl...

Page 38: ...best possible motion detection settings for each camera may help you later avoid unnecessary alerts etc Depending on the physical location of the camera it may be a very good idea to test motion dete...

Page 39: ...the noise sensitivity setting Tip If you find the concept of noise sensitivity difficult to grasp try dragging the slider to the left towards the High position The more you drag the slider towards th...

Page 40: ...cess You access the Define Exclusion Regions window by clicking the Exclude Regions button in the Camera Settings for Device Name Camera Name window Defining Areas in which Motion Detection Should Be...

Page 41: ...uld be disabled As the automatic detection is based on an analysis of a number of images it may take a few seconds from you click the Auto button to noisy areas are detected and marked as areas in whi...

Page 42: ...flexibility when associating a camera with particular outputs You are able to select between all available outputs i e outputs defined as output events for the camera itself as well as outputs defined...

Page 43: ...ally when motion is detected in video from the camera Tip This feature does not require that a VMD Video Motion Detection event has been defined for the camera in the I O Setup window To select an out...

Page 44: ...ifications button What Is an Event Notification In NetGuard NetGuard EVS three differently colored indicators are available for each camera a yellow indicator a red indicator and a green indicator Whe...

Page 45: ...ngs for Device Name Camera Name window The button is only available if the camera supports PTZ preset positions Note that if the Recording Server service is running the button will not be available se...

Page 46: ...u should define preset positions on the camera video encoder itself 1 First use the controls in the PTZ Preset Positions for Device Name Camera Name window s PTZ View section to move the PTZ camera to...

Page 47: ...ve the PTZ camera along each of its axes the X axis allowing you to pan left right the Y axis allowing you to tilt the camera up down and the Z axis enabling you to zoom in and out the camera will zoo...

Page 48: ...characters or spaces change the preset position names on the device before selecting the Use preset positions from device feature Set Position Associates the preset position selected in the list with...

Page 49: ...dministrators are able to specify the sequence in which available preset positions are displayed Preset Position on Events Section If you have specified input or VMD eventsevent buttons you are able t...

Page 50: ...particular PTZ camera with one or more events you are able to select between all events defined on the NetDVMS system you are not limited to selecting events defined on a particular device To associa...

Page 51: ...fied in the Edit Device Settings window IPIX is a technology that allows viewing of 360 degree panoramic images through an advanced fish eye lens The iPIX Camera Configuration window lets you configur...

Page 52: ...ed values directly in the four fields or by using the following buttons to adjust the ellipse Button Description R Decreases the radius of the IPIX view field The ellipse s horizontal X and vertical Y...

Page 53: ...the IPIX rendered view up and to the right Moves the IPIX rendered view to the left Moves the IPIX rendered view to its home position Moves the IPIX rendered view to the right Moves the IPIX rendered...

Page 54: ...era Name Displays the name of the camera If required you are able to overwrite the existing camera name with a new one Camera Number Users of NetGuard EVS can take advantage of a range of keyboard sho...

Page 55: ...nly recording video o Example If using MPEG4 each one second video GOP Group Of Pictures will be stored in one record in the database Each second of audio will also be stored in one record in the data...

Page 56: ...g microphone name with a new one Enabled Lets you enable disable use of the microphone Tip You can also enable disable a microphone in the Administrator window Right click the required microphone in t...

Page 57: ...whether the Recording Server service is running or not Green indicates running default red indicates not running By right clicking the icon you can start and stop the Recording Server service view log...

Page 58: ...meras The status of each server camera is indicated by a color Green indicates that the server or camera is running correctly Gray indicates that the camera not the server is not running Typically a c...

Page 59: ...the number of times the camera has been offline due to an error Viewing the Recording Server Log File To view the recording server log file do the following 1 Right click the notification area s Reco...

Page 60: ...ing Server Service To pause theRecording Server service click the Pause button IMPORTANT While the Recording Server service is paused no video or audio will be available neither for live viewing nor f...

Page 61: ...mera Alert Scheduler window s settings if you require cameras to be online only at specific times or events or if you want to use specific alerts Note however that this default may be changed by clear...

Page 62: ...you will be asked whether you want the selected camera to transfer video to the NetDVMS software continuously within the specified period Always or only when an event occurs within the specified perio...

Page 63: ...able to toggle between the calendar s default seven day view and a single day view The single day view provides you with five minute interval indications allowing you to specify periods precisely Cale...

Page 64: ...E mail bar active periods are indicated in blue Camera Alerts Scheduler Window s Copy and Paste Buttons Button Description Copy Schedule Lets you copy the schedule displayed in the calendar section Wh...

Page 65: ...es must type the administrator password in the window before access is granted Logfile Settings The Logfile Settings section lets you specify where to keep the general log files containing information...

Page 66: ...panel then click the Events button to view the events log Path By default event log files are stored in the folder containing the NetDVMS software typically C Program Files OnSSI NetDVMS To specify a...

Page 67: ...have reached the end of an online schedule in which case NetGuard and NetGuard EVS users will not be able to view live video from the cameras However if Start cameras on remote live requests is selec...

Page 68: ...s you enable and configure the use of e mail alerts Such e mail alerts can automatically be sent to one or more recipients when motion is detected or specific events see About Input Events Output occu...

Page 69: ...il address separate the e mail addresses with semicolons example aa aa aa bb bb bb cc cc cc Note If e mail alerts are enabled for the Viewer the content you specify in the Recipient s field will appea...

Page 70: ...o each alert e mail Time btw motion related mails minutes Specify required minimum time in minutes to pass between the sending of each e mail alert per camera Note that this interval only applies for...

Page 71: ...ra Such events are called VMD i e Video Motion Detection events Finally events may be generated manually by users selecting them in their access clients Such manually selectable events are traditional...

Page 72: ...occur when input from an external input unit is received on a device s input port for example when an external sensor detects that a door is opened Some devices also have their own capabilities for de...

Page 73: ...ble to define one or more input events on the device Some devices do not support input output at all Refer to the release notes for device specific information Devices Capable of Handling One Input Ev...

Page 74: ...output ports to use and how long to keep the output for Add VMD Event Motion Detection Lets you add a VMD Video Motion Detection event to the device selected in the Defined Events list VMD events are...

Page 75: ...nput event only the button will open the Edit Event window for editing input events For devices capable of handling several input events the button will open the Multiple Input Events window If the se...

Page 76: ...nt Window s Fields The Add New Event window for devices capable of handling one input event only contains the following fields Field Check Box Description External sensor connected to Read only field...

Page 77: ...terfaces or via CGI script commands Also check the release notes to verify that input and output controlled operations are supported for the device and firmware used Add New Event Window s Fields The...

Page 78: ...y will open when the Add new event button is clicked Multiple Input Events Window s Fields and Buttons The Multiple Input Events window contains the following fields and buttons Field Description Inpu...

Page 79: ...it Event window for editing input events by selecting the required device and clicking the Edit selected button in the I O Setup window Note that this only applies when the selected device is capable...

Page 80: ...ation for exact details Send e mail if this event occurs Select check box to send an e mail alert when the input occurs Note In order to be able to use e mail alerts the e mail alert feature must have...

Page 81: ...s Defined events list and select a defined event you are able to click the Add new event button to access the New Timer window If dealing with event buttons in the Event Buttons window When selecting...

Page 82: ...ad only field displaying the name of the device on which the output event is defined Output connected on Lets you select which of the device s output ports the output is connected to Many cameras only...

Page 83: ...e name of the device on which the output event is defined Output connected on Lets you edit which of the device s output ports the output is connected to Keep output for Lets you edit the amount of ti...

Page 84: ...to use for handling event based alerts Default port is port 1234 SMTP Port Lets you specify port number to use for sending event information from the device to the surveillance system via SMTP Default...

Page 85: ...a camera use a higher frame rate when an event button is selected or you can use an event button for manually triggering PTZ preset positions on event For triggering outputs Particular outputs can be...

Page 86: ...tton as well as whether the event button should trigger any e mail alerts when clicked When you click OK in the Add New Event window for adding event buttons your are returned to the Event Buttons win...

Page 87: ...s under a single event button However you cannot use a timer event under another timer event Editing Event Buttons and Timer Events To edit an event button or a timer event specified under an event bu...

Page 88: ...ng the name of the camera for which the event will be specified If the field displays Global the event button will be a global event button available for all cameras Manual event name Lets you specify...

Page 89: ...name of the camera for which the event button has been specified If the field displays Global the event button is a global event button available for all cameras Manual event name Lets you edit the n...

Page 90: ...ticular device To associate a particular event with a particular output do the following 1 Select the required event in the Available Events list in the left side of the I O Control window Tip Events...

Page 91: ...e outputs i e outputs defined as output events for the camera itself as well as outputs defined as output events for other devices on the NetDVMS system The same output may be used for manual control...

Page 92: ...Motion Detection event has been defined for the camera in the I O Setup window To select an output for use when motion is detected in video from the camera 3 Select the required output in the All Outp...

Page 93: ...re capable of handling several input events The content of the Add New Event window varies accordingly For simplicity reasons the following steps will describe adding an event on a camera device capab...

Page 94: ...triggered without the need for human intervention by NetDVMS users System administrators define the criteria for each event for example a certain amount of detected motion or input from a specific se...

Page 95: ...If requiring an image recorded at the time of the event to be included in the e mail alert also check the Include image from camera check box and select the required camera in the list next to the ch...

Page 96: ...own software typically by accessing a browser based configuration interface on the device s IP address Events based on motion detected on a device itself are not VMD Events they are input events since...

Page 97: ...front of the name of the device to see the listing Click OK to close the I O Setup window and return to the Administrator window For system administrators defining actions to be triggered by events th...

Page 98: ...ding the Timer Event under an Already Defined Input or VMD Event Click the Administrator window s I O Setup button to open the I O Setup window In the I O Setup window s Defined events list click the...

Page 99: ...r other devices can be triggered manually when viewing live video in NetGuard and NetGuard EVS In NetGuard and NetGuard EVS the output is triggered by selecting the required output from a list on the...

Page 100: ...able to apply outputs for a relatively short time for example max five seconds Refer to the documentation for the device in question for exact information External output name Specify a name for the o...

Page 101: ...lable then click the Settings button This will open the Camera Settings for Device Name Camera Name window 6 In the Camera Settings for Device Name Camera Name window click the Outputs button This wil...

Page 102: ...and down buttons located to the right of the list you can change a selected output s position in the sequence The Output Settings for Device Name Camera Name window also lets you select output for aut...

Page 103: ...ut on your system begin at step 5 1 In the Administrator window click the I O Setup button This will open the I O Setup window 2 In the I O Setup window first select the camera or other device to whic...

Page 104: ...ow 4 In the I O Setup window your newly defined output is now listed you may have to click the expand icon in front of the name of the camera or other device to see the listing Click OK to close the I...

Page 105: ...by the camera Good to know You are not limited to selecting output connected to the camera itself If output has been defined on other cameras devices on the NetDVMS system this output will also be sel...

Page 106: ...istrator window 10 Close the Administrator The defined output will now be triggered automatically when motion is detected by the selected camera Note that the automatic output triggering will be contr...

Page 107: ...hiving directory called Archives This will happen automatically one or more times every day depending on your archiving settings The default archiving directory is located on the computer running the...

Page 108: ...ideo Storage Capacity Required for Archiving The storage capacity required for archiving depends entirely on the amount of recordings you plan to archive Some organizations want to keep archived recor...

Page 109: ...n enabled in the Archive Setup window The server is considered to be running out of disk pace if o there is less than 10 disk space left andthe available disk space goes below 30 GB plus 1 5 GB per ca...

Page 110: ...ived recordings stored locally or on network drives you simply use the Viewer s or NetGuard EVS s browsing features for example the timeline browser or the playback controls for finding and viewing th...

Page 111: ...dings will again be stored in the original database The special temporary database will also be archived and will then cease to exist Can I view recordings from the special temporary database Normally...

Page 112: ...any days you want to keep archived recordings for Archived recordings older than the specified number of days will automatically be deleted In the Camera Settings for Device Name Camera Name window yo...

Page 113: ...selected archiving time from the Daily archiving times list Select cameras for which the archiving function should apply If the Archive Setup window s Enable Archiving check box is selected this secti...

Page 114: ...paths for each camera Example You have specified the path C videodata for a camera To quickly use this path for all cameras select the path listing and click the Set all paths button Add target Note...

Page 115: ...a NetGuard or a NetGuard EVS The Image Server itself does not require separate hardware it runs as a service on the surveillance system server i e the computer running the NetDVMS software Surveillanc...

Page 116: ...rver should be available from the internet The default port number is 80 You are able to change the default port number Local IP Ranges Opens the Define local IP ranges window in which you are able to...

Page 117: ...s for each user Log Files Section In the Log Files section specify the number of days to keep log files in the Image Server s regular event log By default such log files are kept for ten days before t...

Page 118: ...uired setting open the Administrator application and do the following 1 In the Administrator window click the General Settings button This will open the General Settings window 2 In the General Settin...

Page 119: ...ser Windows user Lets you import individual users or groups defined locally on the server and authenticate them based on their Windows login Each of the two methods is described in the following How t...

Page 120: ...tell users that the required authentication is called Windows current user o If using Windows based authentication which should not necessarily be based on the currently logged in Windows user tell us...

Page 121: ...ndows authentication this will require that Remember password is selected Inform users whether they are allowed to use this feature Define User Rights Window The Image Server s Define User Rights wind...

Page 122: ...he Defined Cameras list you are able to select several or all of the listed cameras in one go 4 Click the button to move the selected cameras to the Viewable by selected user list 5 For each camera no...

Page 123: ...from a selected camera Audio Ability to listen to recorded audio from the selected camera s microphone s available only if the selected camera has microphone s attached Note The Audio feature is avail...

Page 124: ...ution What Does the Welcome Page Look Like The welcome page is a simple web page with links to downloading or running various features It is available in a number of languages users select their requi...

Page 125: ...which are or can be made available to users In the example only English versions are initially listed This is because the example is from an English version of NetDVMS had you installed a Japanese ver...

Page 126: ...l still be installed on the surveillance system server and by selecting check boxes in the Download Manager s tree structure you can quickly make the features available again You can remove features w...

Page 127: ...formation please refer to the clients user manuals Server End Access through OnSSI Video Clients The Image Server Recordings viewed by Ocularis Client Lite NetGuard and NetGuard EVS users are provided...

Page 128: ...te includes multiple tools for accessing and investigating video of incidents within seconds The Time Slicer and Motion Slicer auto generate thumbnails of time intervals and motion events The Kinetic...

Page 129: ...g video from the entire surveillance system including motion smart search and digital PTZ into live and recorded images Minimum hardware requirements Operating System Microsoft Windows XP Professional...

Page 130: ...your computer see Download and Installation from Server Alternatively your surveillance system administrator may ask you to install NetGuard EVS from a DVD 1 Verify that your computer meets NetGuard E...

Page 131: ...n the Image Server s default port number 80 When you connect to the server you will see a welcome page On the welcome page click NetGuard link in order to view NetGuard login dialog 2 To log in specif...

Page 132: ...e sensitive i e there is a difference between typing for example amanda and Amanda Password Type your password The password is case sensitive 3 Click the Login link After a short wait you get access t...

Page 133: ...ou access the Viewer from Windows Start menu Select Start All Programs NetDVMS Viewer By people who have received video evidence material from your surveillance system This type of users are typically...

Page 134: ...ents read more about events in About Input Events Output A log file is created for each day on which events have occurred Event log files are by default placed in the folder containing the NetDVMS sof...

Page 135: ...an event took place from the camera to the surveillance system via e mail Image Import Service log files are by default placed in the folder containing the NetDVMS software Image Import Service log f...

Page 136: ...e not found The log file was not present Log file name is empty The log file was present but empty Last line changed removed in log file name The last line of the log file did not match validation cri...

Page 137: ...tDVMS server s on which the Video Device Drivers are installed 1 Open Windows Control Panel and select Add or Remove Programs This will open the Add or Remove Programs window 2 In the Add or Remove Pr...

Page 138: ...d s third step select Device drivers from the menu and click Next 7 The wizard is now ready to install the video device drivers Click the Install button to complete the installation of the video devic...

Page 139: ...urces on scanning all the data which is being archived This may affect system performance negatively Also virus scanning software may temporarily lock each file it scans which may further impact syste...

Page 140: ...dard time to 03 00 DST and the day thus has 23 hours In that case there is simply no data between 02 00 and 03 00 in the morning since that hour for that day did not exist Fall Switch from DST to Stan...

Page 141: ...utton 5 Select Remove entire surveillance system then click Next and complete the wizard s remaining steps Tip If you have used the NetPDA NetCell Client NetPDA NetCell Server solution you may also wa...

Page 142: ...ce Server Software or Removing the Entire Surveillance System Removing the Download Manager The Download Manager is removed separately from the NetDVMS software 1 In Windows Start menu select Control...

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