11-11
Troubleshooting > Troubleshooting
Cannot perform sub
address transmission.
Is the recipient fax machine
equipped with a sub address
transmission feature?
Sub address transmission cannot be
performed unless the recipient fax
machine has a similar sub address
transmission feature.
―
Is the entered sub address or
sub address password
identical to the sub address
or sub address password
registered in the recipient fax
machine?
If your entry is correct, check with the
recipient. This machine does not use
a sub address password for
reception.
Is free space available in the
memory of the recipient fax
machine?
Check with the recipient.
―
Cannot perform memory
forwarding.
Is memory forwarding set to
[
On
]?
Check the memory forwarding
setting.
Cannot perform memory
forwarding using a sub
address.
Is the recipient fax machine
equipped with a sub address
transmission feature?
Sub address transmission cannot be
performed unless the recipient fax
machine has a similar sub address
transmission feature.
―
Is the entered sub address
identical to the sub address
registered in the recipient fax
machine?
If your entry is correct, check with the
recipient. This machine does not use
a sub address password for
reception.
Cannot store memory
forwarding data in a FAX
Box.
Is the FAX Box specified
correctly?
Check the memory forwarding
setting.
Is free space available in the
memory?
Receive after the memory has free
space, or create free space in the
memory.
―
Cannot output from a FAX
Box.
Is the box password been
set?
Enter the correct box password.
Cannot use polling
reception.
Is polling transmission being
used correctly on the sending
machine?
Check with the sending machine.
―
Cannot use sub address
relay broadcast
communication.
Is free space available in the
memory?
Free up some space in memory and
then send, or simply make some free
space in memory.
―
Cannot use sub address
bulletin board
communication.
Does the other party’s fax
machine have the same sort
of sub address bulletin board
communication function?
If the other party’s fax machine does
not have the same sort of sub
address bulletin board
communication function, it cannot
receive faxes via a sub address
bulletin board. Check with the
recipient.
―
Is the entered sub address or
sub address password
correct?
If your entry is correct, check with the
recipient.
―
Symptom
Checkpoint
Corrective Action
Reference
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