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7 TROUBLESHOOTING
ERROR
POSSIBLE PROBLEM
SOLUTION
The Control Unit does not power on.
The internal battery is low or empty.
The ambient temperature is too low or too high.
Charge the battery – see
4.1 Charge Internal Batteries on page 13
Your device won’t operate if the ambient temperature is below 14 °F (-10 °C) or higher than
140 °F (60 °C).
The Control Unit does not power off.
The trigger has been released too early.
Keep the trigger pressed for at least 3 seconds to switch off the detector.
The Control Unit does not start charging.
The ambient temperature is too low or too high.
The cable may be damaged.
Your device won’t charge if the ambient temperature is below 14 °F (-10 °C) or higher than
140 °F (60 °C). Ensure a temperature between 50 and 77 °F (10 and 25 °C) and wait until
possible condensation (moisture) has evaporated before you start charging or switch on the
device.
Check the Charging Cable with the smartphone to make sure it is working correctly, or try
another standard USB-C cable.
The operating mode won't start and I see the
following screen:
The Control Unit is not powered on.
The Control Unit is not successfully connected to
the OKM App.
Power on the Control Unit by pressing the trigger.
Tap on the red cross to retry establishing a connection. If this doesn't work, restart the
App and the Control Unit: Hold the trigger for 3 seconds until the Control Unit turns off.
Then press the trigger again to power it on again.
The operating mode won't start and I see the
following screen:
The required probe is not connected.
Plug in the Long-Range Probe (L). See
.
TROUBLESHOOTING
