6. TROUBLE SHOOTING
87
6.3.2
TCP/IP Related
1.
Cannot print with FTP.
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
Can log in from FTP. USER name and PASSWORD unnecessary.
NO
Is User (XXX.XXX.XXX.XXX (none)): which prompts user to enter USER
name displayed?
NO
Is Ope Pane menu Network set to Enable ?
NO
Set to Enable .
Is Ope Pane menu TCP/IP set to ENABLE ?
NO
Set to ENABLE .
Is Ope Pane menu Frame Type se to AUTO or Ether2 ?
NO
Set to AUTO or Ether2 .
Are IP address/Subnet mask set correctly? (both PRINTER & HOST)
NO
Set IP address/Subnet mask correctly.
When ROUTER exists between HOST and PRINTER, is ROUTER set
correctly?
NO
Set ROUTER correctly or access PRINTER from HOST
which does not go through ROUTER.
When Router exists between HOST and PRINTER, is Default Gateway
setting correct?
NO
Set Default Gateway correctly. (PRINTER and HOST)
Less than four FTPs are connected simultaneously.
NO
Maximum number of FTPs that can be simultaneously
connected to this machine is 4. Kill unused connections.
Respond to PING?
NO
Refer to Section Common of Trouble Shooting.
Is the print request made in correct command format?
NO
Type put [file name][RET] .
Is the specified file a printable type?
NO
Some files are non-printable type. (Ex.: Network Up Date File)
Receiving other print data or printing it? (HOST console displays "Current Denied".)
YES
Cannot print with FTP while printing other job. Wait until printing ends.
Has and abnormality (excessive traffic, etc) occurred on Network?
NO
Find the source of the problem and bring back the normal state.
Refer to Section Common of Trouble Shooting.
NO
