6. TROUBLE SHOOTING
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6. TROUBLE SHOOTING
6.1 Checking status codes
When an error occurs in data reception/transmission using this network
card, the printer’s LCD panel displays “HOST/IF ERROR”. In this case,
check the status code using the following procedure, write down the sta-
tus code and handle the error consult the nearby service center:
1
Clear the error by holding “Recover” button for 2 seconds or
longer.
2
Hold the “MENU1” button in OFF-LINE state for 2 seconds or
longer to move to the Level 2 Menu setting. When you have
moved to that level, “PRINT MODE’ is displayed.
3
Press the “MENU1” button repeatedly. When “NETWORK” is
displayed, press the “ENTER” button to move to the Network
setting mode.
4
Press the “MENU1” button repeatedly. When “NET MNT” is dis-
played, press the “ENTER” button. Then “STATUS” is displayed.
At this point, numbers indicating the error type are displayed on
the bottom column of the LCD.
5
Press “
t
” “
s
” button, then detailed status codes from “STATUS1”
to “STATUS18”are displayed in numbers. Write down the status
code and handle the error consult the nearby service center.
6
Press “ON-LINE” button to exit the menu setting mode. The printer
returns to the idle state.
6.2 Understanding Status Codes
This section shows how to understand the area displayed as “STATUS”
in the Network menu.
This area has 4 bytes and holds the most recent four error states .
In the figure, the numbers shown at Byte1 are the oldest of the four errors
while the numbers shown at Byte4 are the newest error.
The number shown in each byte indicates the sub-status code no.
In other words, when “STATUS” is shown as 00021509, the error that has
occurred most recently is “STATUS09” and the error before that is “STA-
TUS15”, and the error before that is “STATUS02”. In this case, because
the byte 1 is 00 (no error), you will know that “STATUS02” is the oldest
error.