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User’s Guide: English
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Problem 21:
Your machine receives faxes, but doesn’t print them.
Solution:
Your machine may be out of paper.
Check the paper tray.
If empty, supply paper.
Your machine may be out of toner.
Check the display for a TONER LOW message.
If displayed, replace the toner cartridge.
Your machine may need a new drum.
Check the display for a REPLACE IMAGE DRUM
message.
If displayed, replace the image drum.
Your machine may be set to Answering Mode: Memory
Reception Mode.
Change the Answering Mode to Auto Receive Mode
[FAX].
See “Setting Basic Features, Setting the Answering
Mode.”
Problem 22:
Your machine doesn’t print the Message Confirmation
Report or the Message Confirmation Report doesn’t
print the way you want it to.
Solution:
There are several options for the Message Confirmation
Report. Make sure that these options are set the way you
want them to be.
See “Reports, Message Confirmation Report.”
