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OKIFAX 5780/5980
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Problem 12:
Your machine does not answer the phone or receive
faxes.
Solution:
First check to see that the power cord is connected to the AC
outlet. Also check the reception mode you are using. Your
machine will not automatically receive faxes in manual
answering mode [TEL].
See “Setting Basic Features, Setting the Answering Mode.”
Problem 13:
Your received documents are light or have vertical
streaks on them and you are not out of toner
.
Solution:
Gently wipe the lens surface of your machine’s LED array and
then see if the machine works properly.
See “Maintenance, Replacing the Toner Cartridge.”
If your machine still does not work properly, remove the
image drum unit.
See “Maintenance, Replacing the Image Drum.”
Tap the toner cartridge, and gently shake it from side to side
several times to redistribute toner. Be careful! Some toner
may spill from the cartridge.
If this does not work, you may need to replace your image
drum cartridge. For information on obtaining a replacement
image drum cartridge, see “Options and Accessories.”
