Oce CS9090, User Manual

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Chapter 6: Troubleshooting
AP-75036 - Revision 1.3 – 20/03/06 143 User’s Guide CS9000 series
(17) The printed lines are blurred.
No. Possible cause Solutions References
1 You did not use recommended
media. Use recommended media. Refer to ‘Media type’
2 You used too thick or too thin
media. Use recommended media Refer to ‘Media type’
3 You used bond media. Use recommended media. Refer to ‘Media type’
4 The printed surface is not the
printable side. Pay attention to the
printable side to load
media correctly. Refer to ‘Media handling’
5 Did you try head cleaning? Perform head cleaning.
Perform strong cleaning.
Clean the surface of the
print head.
Perform long save
cleaning. Refer to ‘Head cleaning’
Refer to ‘Cleaning the cleaning
wiper’
(18) White or black lines on printouts.
No. Possible cause Solutions References
1 You did not use recommended
media. Use recommended media. Refer to ‘Media type’
(19) Lines are missing.
No. Possible cause Solutions References
1 The validity date of the ink cassette
has been expired. Use a new ink cassette. Refer to ‘Replacing ink cassettes’
2 You did not use recommended
media. Use recommended media. Refer to ‘Media type’
3 Did you try minor adjustments for
image quality? Try minor adjustments for
image quality. Refer to ‘Alignment’
(20) "Bubbles" near the Heaters.
No. Possible cause Solutions References
1 You did not use recommended
media. Use recommended media. Refer to ‘Media type’
2 You did not set the correct heater Lower the temperature or
turn off the Heater Refer to ‘controlling the heater
elements’
(21) Top Feed problem.
No. Possible cause Solutions References
1 Media jam occurred due to a need
for Top feed. Insert a minimum Top
Feed Refer to ‘Top Feed menu’