My SHIELD remote fails to apply a software update.
If your SHIELD remote fails to apply a software update, your SHIELD remote battery may need
to be
charged
. Charge your SHIELD remote until the battery is sufficiently charged. To check to
see if your SHIELD remote is sufficiently charged, from the SHIELD Home screen, select SHIELD
accessories
and look for "SHIELD remote" in the list. If it has the
message "Battery: Good" underneath it, then your SHIELD remote is sufficiently charged to
receive a software update.
My SHIELD controller won't connect with SHIELD.
If your SHIELD controller won't connect with your SHIELD,
follow these instructions to connect
SHIELD controller
.
If SHIELD controller is charged and still does not connect, restart SHIELD and repeat the
instructions.
If SHIELD controller still does not connect, follow these steps:
You can also learn how to
set up and use the SHIELD controller for SHIELD for the first time
.
1.
On the SHIELD Home screen, select SHIELD accessories
.
2.
Select "Forget all accessories" > "OK."
3.
Repeat the instructions to connect SHIELD controller and your other accessories..
If these steps don't fix the issues, please
contact NVIDIA support
.
My SHIELD controller fails to apply a software update.
If your controller fails to apply a software update, your controller battery may need to be
charged
. Charge your controller until the battery is sufficiently charged. To check to see if your
controller is sufficiently charged, from the SHIELD Home screen, select SHIELD accessories