NTT docomo FOMA SO703i, Manual

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Appendix/External Device Interface/Troubleshooting
● Access to the “ ｉモード故障診断 ” (i-mode trouble diagnosis) site
i-mode site : [i Menu] → [ お知らせ ] (Information) → [ サービス・機能 ] (Service/Function)
→ [ ｉモード ] (i-mode) → [ ｉモード故障診断 ] (i-mode trouble diagnosis)

No packet communication charge is required for access to the i-mode trouble diagnosis site.

Available test items vary depending on the model of the FOMA terminal and may be subject to change.
 When you check your mobile phone for normal operation on each test item, carefully read the precautions
described in the website before starting the diagnosis.

When you access the i-mode trouble diagnosis site and perform a mail sending test, your mobile phone-
specific information (such as model and mail address) is automatically sent to the server (server for the i-mode
trouble diagnosis). DoCoMo will not use the information sent from your mobile phone for any purposes other
than for the i-mode trouble diagnosis.

If your mobile phone is diagnosed as having some troubles, call the “Contact for Repairs” on the backcover of
this manual for remedial action.
Updating the Software
<Software update>
This function allows you to check if the software update is necessary for the FOMA
terminal and if necessary, download a part of the software using packet communication
to update the software.
※ No packet communication charge is required for updating software.
If the software update is necessary, we inform of it on DoCoMo’s home page and in “ お知
らせ ” (Information) accessible from i Menu.
You can use one of the two update types: “Now update” or “Reserve” to update the software.
Now update Update the software immediately at any time you want.
Reserve Reserve a date/time you want to update the software. The software update starts automatically at
the reserved date and time.

You can update the software even if the Host selection is set to other than [i-mode(UIM)].

Before updating the software, be sure to fully charge the battery pack of the FOMA terminal.
 You cannot update the software in the following cases:
- When the date and time of the FOMA terminal are not set - During a call
- When “ ” is displayed - While the Self mode is set
- While the Lock all is set - While the PIM lock is set
- While the Omakase Lock is set - When the battery level is low
- When the UIM is not inserted - When another function is being used
- When the FOMA terminal is connected to an external device such as a PC

It may take time to update (download and rewrite) the software in some cases.

The Alarm and Schedule alarm do not operate while updating the software.

If the SW Update is executed when the PIN1 code setting is set to [ON], the PIN1 code input screen appears at
an automatic restart after rewriting software. If you do not enter a correct PIN1 code, you cannot place/receive
a call or perform various communication.

You cannot place or receive a call, and use various communication functions and other functions while updating
the software. (You can receive a voice call while downloading the software.)

The FOMA terminal uses SSL communication with the DoCoMo server to update the software. Before starting
update, set the SSL list to [Valid] (Default: [Valid]) (P.162).

It is recommended to update the software under strong radio wave condition with 3-antenna marks displayed
and not to move the FOMA terminal while updating the software.
※ When the weakening of the radio wave occurs while downloading the software or the download is interrupted
for any reason, perform the software update again in a location of good radio wave condition.

If no new update is available, the message “No update is needed. Please continue to use as before” appears
when you check the necessity of the update.

After updating the software, icons that notify you about mail/messages stored at the i-mode center disappears.
When the Recv option setting is [ON], the screen notifying you of new mail may not be displayed after
completion of the update if there is new mail while updating the software.
Continued