Northern TVIDVR16 User Manual Download Page 175

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User Manual of Digital Video Recorder

174

Possible Reasons:

The time setting of system is incorrect.

The search condition is incorrect.

The HDD is error or not detected.

Steps:

Verify the system time setting is correct.

Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct.

Verify the search condition is correct.

Select “Playback”, and verify the channel and time are correct.

Verify the HDD status is normal.

Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be
read and written normally.

Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.

Summary of Contents for TVIDVR16

Page 1: ......

Page 2: ...er REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK HACKER ATTACK VIRUS INSPECTION OR OTHER INTERNET SECURITY RISKS HOWEVER OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED SURVEILLANCE LAWS VARY BY JURISDI...

Page 3: ...erference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste...

Page 4: ... safety regulations of the nation and region Please refer to technical specifications for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with 100 240 VAC or 12 VDC according to the IEC60950 1 standard Please refer to technical specifications for detailed information Do not connect several devices to one power adapter as adapter ov...

Page 5: ...is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery ...

Page 6: ...hannel can be shielded Motion detection video tampering detection video exception alarm video loss alarm and VCA alarm functions Privacy mask Several PTZ protocols supported PTZ preset patrol and pattern Zooming in out by clicking the mouse and PTZ tracing by dragging mouse HDD Management For TVIDVR4 8 1 SATA hard disk can be connected For TVIDVR16 up to 2 SATA hard disks can be connected Each dis...

Page 7: ...etc Alarm triggers full screen monitoring audio alarm notifying surveillance center sending email and alarm output Support coaxial alarm Automatic restore when system is abnormal Other Local Functions Manual and automatic video quality diagnostics Users can operate by mouse and remote control Three level user management admin user can create many operating account and define their operating permis...

Page 8: ... Support upgrading via remote FTP server RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Two way audio and voice broadcasting Embedded WEB server Development Scalability SDK for Windows and Linux system Source code of application softwa...

Page 9: ...2 5 3 Editing the Connected IP Cameras and Configuring Customized Protocols 31 Chapter 3 Live View 35 3 1 Introduction of Live View 36 3 2 Operations in Live View Mode 37 3 2 1 Front Panel Operation 37 3 2 2 Using the Mouse in Live View 37 3 2 3 Quick Setting Toolbar in Live View Mode 38 3 3 Adjusting Live View Settings 40 3 4 Manual Video Quality Diagnostics 42 3 5 User Logout 43 Chapter 4 PTZ Co...

Page 10: ...unctions of Playback 86 6 2 8 Playing Back Frame by Frame 86 6 2 9 Digital Zoom 86 6 2 10 Reverse Playback of Multi channel 86 Chapter 7 Backup 88 7 1 Backing up Record Files 89 7 1 1 Backing up by Normal Video Search 89 7 1 2 Backing up by Event Search 92 7 1 3 Backing up Video Clips 94 7 2 Managing Backup Devices 97 Chapter 8 Alarm Settings 99 8 1 Setting Motion Detection 100 8 2 Setting Sensor ...

Page 11: ... 145 10 7 Checking S M A R T Information 146 10 8 Detecting Bad Sector 147 10 9 Configuring HDD Error Alarms 148 Chapter 11 Camera Settings 149 11 1 Configuring OSD Settings 150 11 2 Configuring Privacy Mask 151 11 3 Configuring Video Parameters 152 Chapter 12 DVR Management and Maintenance 153 12 1 Viewing System Information 154 12 2 Searching and Exporting Log Files 154 12 3 Importing Exporting ...

Page 12: ...User Manual of Digital Video Recorder 11 Glossary 171 Troubleshooting 172 List of Compatible IP Cameras 175 ...

Page 13: ...User Manual of Digital Video Recorder 12 Chapter 1 Introduction ...

Page 14: ...Enter numeral 2 Enter letters ABC The F1 button when used in a list field will select all items in the list In PTZ Control mode it will turn on off PTZ light and when the image is zoomed in the key is used to zoom out In live view or playback mode the F1 button can be used to switch between main and spot video output 3 DEF F2 Enter numeral 3 Enter letters DEF The F2 button is used to change the ta...

Page 15: ... In the Playback mode the Up and Down button is used to speed up and slow down recorded video The Left and Right button will select the next and previous record files In Live View mode these buttons can be used to cycle through channels In PTZ control mode it can control the movement of the PTZ camera ENTER The ENTER button is used to confirm selection in any of the menu modes It can also be used ...

Page 16: ...R Remote Control Buttons No Name Description 1 POWER Power on off the device Power on off the device by pressing and holding the button for 3 seconds 2 MENU Button Press the button to return to the main menu after successful login Press and hold the button for 5 seconds will turn off audible key beep In PTZ Control mode the MENU button will start wiper if applicable In Playback mode it is used to ...

Page 17: ...ack to the previous menu Press for Arming disarming the device in Live View mode 9 PLAY Button The button is used to enter the All day Playback mode It is also used to auto scan in the PTZ Control menu 10 PREV Button Switch between single screen and multi screen mode In PTZ Control mode it is used to adjust the focus in conjunction with the A FOCUS button Troubleshooting Remote Control Make sure y...

Page 18: ...son may be that the two devices are not compatible please refer to the recommended the device list from your provider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ c...

Page 19: ...ure 1 3 Soft Keyboard Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Uppercase Backspace Switch the keyboard Space Positioning the cursor Exit Symbols Reserved ...

Page 20: ...analog video input 2 AUDIO IN RCA connector 3 AUDIO OUT RCA connector 4 VGA DB15 connector for VGA output Display local video output and menu 5 HDMI HDMI video output connector 6 USB Port Universal Serial Bus USB port for additional devices 7 Network Interface Connector for network 8 RS 485 Interface Connector for RS 485 devices 9 Power Supply 12V DC power supply 10 Power Switch Switch for turning...

Page 21: ...User Manual of Digital Video Recorder 20 Chapter 2 Getting Started ...

Page 22: ... on the power switch on the rear panel and the Power indicator LED should turn on indicating that the unit begins to start up 3 After startup the Power indicator LED remains on Shutting down the DVR Steps There are two proper ways to shut down the DVR To shut down the DVR OPTION 1 Standard shutdown 1 Enter the Shutdown menu Menu Shutdown Figure 2 1 Shutdown Menu 2 Select the Shutdown button 3 Clic...

Page 23: ...ly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 2 Click OK to...

Page 24: ... some important settings of the device If you don t want to use the Start Wizard at that moment click Exit You can also choose to use the Start Wizard next time by leaving the Start wizard when device starts checkbox checked 2 Click Next to enter the date and time settings window Figure 2 6 Date and Time Settings 3 After the time settings click Next button which will take you back to the General N...

Page 25: ...ls 4 Click Next button after you having configured the network parameters which will take you to the Advanced Network Setup Wizard window as shown in Figure 2 8 Figure 2 8 Advanced Network Configuration 5 Set the parameters of port No Cloud P2P Auto UPnP or DDNS if required 6 Click Next button after configuring the advanced network parameters which will take you to the HDD Management window shown ...

Page 26: ...ck the Init button Initialization will remove all the data saved in the HDD 8 Click Next button to enter the Record Settings window as shown in Figure 2 10 Figure 2 10 Record Settings 9 Click Copy to copy the recording setting to other cameras 10 Click OK to save the settings and exit the wizard ...

Page 27: ...11 Login Interface 2 Input Password 3 Click OK to log in In the Login dialog box if you have entered the wrong password for 7 times the current user account will be locked for 60 seconds Figure 2 12 User Account Protection 2 4 2 User Logout Purpose After logging out the monitor turns to the live view mode and if you want to perform some operation you need to enter user name and password log in aga...

Page 28: ...as 2 5 1 Setting the Admin Password for the IP Camera Purpose Before adding the camera make sure the IP camera to be added is in active status Steps 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP camera management interface For the IP camera detected online in the same network segment the Security status shows whether it is...

Page 29: ...WORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect yo...

Page 30: ...era list 3 Select the IP camera from the list and click the button to add the camera with the same admin password of the DVR s Or you can click the One touch Adding button to add all cameras with the same admin password from the list Make sure the camera to add has already been actiavted by setting the admin password and the admin password of the camera is the same with the DVR s 4 For the encoder...

Page 31: ...IP Camera Interface 2 You can edit the IP address protocol management port and other information of the IP camera to be added If the IP camera to add has not been actiavated you can activate it from the IP camera list on the camera management interface 3 Click Add to add the camera For the successfully added IP cameras the Security status shows the security level of the password of camera strong p...

Page 32: ...dd the detected IP camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Play the live video of the connected camera Advanced settings of the camera Upgrade the connected IP camera Security Show the security status of the camera to be active inactive or the password strength strong medium weak risk 2 5 3 Editing the Connected IP Ca...

Page 33: ... choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scroll bar to the right side and click the icon Figure 2 22 Network Configuration of the Camera 2 You can edit the network information and the password of the camera ...

Page 34: ...IP camera interface to enter the protocol management interface Figure 2 24 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol type of transmission and choose the transfer protocols Before customizing the protocol for the network camera you have to contact the manufac...

Page 35: ...rough standard RTSP Transfer Protocol Select the transfer protocol for the custom protocol Port Set the port No for the custom protocol Path Set the resource path for the custom protocol E g ch1 main av_stream The protocol type and the transfer protocols must be supported by the connected network camera After adding the customized protocols you can see the protocol name is listed in the dropdown l...

Page 36: ...User Manual of Digital Video Recorder 35 Chapter 3 Live View ...

Page 37: ...n the live view mode there are icons at the right top of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss tampering motion detection or sensor alarm Record manual record schedule r...

Page 38: ...E g Press 2 to display only the screen for channel 2 Show multi screen Press the PREV button Manually switch screens Next screen right direction button Previous screen left direction button Auto switch Press Enter button Playback Press Play button 3 2 2 Using the Mouse in Live View Table 3 3 Mouse Operation in Live View Name Description Menu Enter the main menu of the system by right clicking the ...

Page 39: ... connected the mouse operation is disabled you need to switch back to the Main output with the F1 button on front panel or VOIP MON button on IR remote control and then press the Enter button Figure 3 1 Right click Menu 3 2 3 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you point the mouse to the bottom of the screen Figure...

Page 40: ...ion Standard for general lighting conditions default Indoor the image is relatively smoother Dim Light the image is smoother than the other two modes Outdoor the image is relatively clearer and sharper The degree of contrast and saturation is high Figure 3 4 Image Settings You can adjust the image parameters including brightness contrast saturation hue sharpness and denoising You can also click De...

Page 41: ...menu include Video Output Interface Designates the output to configure the settings for Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected camera in the live view mode Volume Adjust the volume of the audio o...

Page 42: ...ow to select it and then double click a camera name in the camera list you would like to display Setting an X means the window will not display any camera 3 You can also click to start live view of all channels in order and click to stop live view of all channels Click or to go to the previous or next page 4 Click the Apply button ...

Page 43: ... Manual Manual Video Quality Diagnostics Figure 3 8 Video Quality Diagnostics 2 Check the checkboxes to select the channels for diagnostics 3 Click the button Diagnose and the results will be displayed on a list You can view the video status and diagnostics time of the selected channels Figure 3 9 Diagnostics Result Connect the camera to the device for the video quality diagnostics Three exception...

Page 44: ...r Logout Purpose After logging out the monitor turns to the live view mode and if you want to do some operation you need to enter user name and password to log in again Steps 3 Enter the Shutdown menu Menu Shutdown Figure 3 10 Shutdown 4 Click Logout ...

Page 45: ...User Manual of Digital Video Recorder 44 Chapter 4 PTZ Controls ...

Page 46: ... before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Choose the camera for PTZ setting in the Camera dropdown list 3 Click the RS 485 Settings button to set the RS 485 parameters Figure 4 2 PTZ General 4 Enter the parameters of the PTZ camera All the parameters should be exactly the same as the PTZ camera parameters ...

Page 47: ...Z protocol to HIKVISION C Coaxitron Make sure the protocol selected here is supported by the connected camera dome When the Coaxitron protocol is selected all the other parameters like the baud rate data bit stop bit parity and flow control are not configurable 5 Click Apply button to save the settings ...

Page 48: ...se the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the steps2 3 to save more presets You can click the Clear button to clear the location information of the preset or c...

Page 49: ...rresponding text field 5 Click the Call Preset button to call it When the Coaxitron camera dome connected and the PTZ protocol is selected to HIKVISION C Coaxitron you can call the preset 95 to enter the menu of the connected Coaxitron camera dome Use the directional buttons on the PTZ control panel to operate the menu 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to differe...

Page 50: ... The Speed defines the speed at which the PTZ will move from one key point to the next 5 Click the Add button to add the next key point to the patrol or you can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key pints for all patrols 4 2 4 Calling Patrols ...

Page 51: ...5 Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ You can call the pattern to make the PTZ movement according to the predefined path Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 8 PTZ Settings 2 Choose pattern number in the dropdown list 3 Click the Start button and click corresponding buttons in the control panel to move the PTZ camera and...

Page 52: ...ing bar or select the PTZ option in the right click menu to show the PTZ control panel 2 Click the button to show the general settings of the PTZ control Figure 4 9 PTZ Panel General 3 Click the Call Pattern button to call it 4 Click the Stop Pattern button to stop calling it 4 2 7 Customizing Linear Scan Limit Purpose The Linear Scan can be enabled to trigger the scan in the horizantal direction ...

Page 53: ... no more than 180º 4 2 8 Calling Linear Scan Purpose Follow the procedure to call the linear scan in the predefined scan range Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch fu...

Page 54: ... live view mode 2 Click the button to show the one touch function of the PTZ control Figure 4 12 PTZ Panel One touch 3 There are 3 one touch park types selectable click the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts...

Page 55: ...ce In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus...

Page 56: ...User Manual of Digital Video Recorder 55 Chapter 5 Recording Settings ...

Page 57: ...de of the HDD 1 Whether the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter 10 5 Configuring Quota Mode 2 If the HDD mode is Group you should set the HDD group For detailed information see Chapter 5 7 Configuring HDD Group for Recording Figure 5 2 HDD Advanced Steps 1 Enter the Record settings interface to configure the encoding parameters Menu Record ...

Page 58: ...file to be kept in the HDD if the deadline is reached the file will be deleted You can set the expired time to 0 and then the file will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record The redundant record is to decide whether you want the camera to save the record files in the redundant HDD You must configure the redundant HDD in...

Page 59: ...ers for sub stream 1 Select the Substream tab Figure 5 5 Sub stream Encoding 2 Select a camera in the camera dropdown list 3 Configure the parameters 4 Click Apply to save the settings 5 Optional If the parameters can also be used to other cameras click Copy to copy the settings to other channels ...

Page 60: ...ce Menu Record Schedule TVIDVR4 8 16 Models Other Models Figure 5 6 Record Schedule 2 Choose the camera you want to configure in the Camera dropdown list 3 Check the checkbox of Enable Schedule 4 Configure the record schedule Edit the schedule 1 Click Edit 2 In the message box you can choose the day to which you want to set schedule 3 To schedule an all day recording check the checkbox after the A...

Page 61: ...e steps 1 4 to schedule recording for other days in the week If the schedule can also be set to other days click Copy Figure 5 9 Copy Schedule to Other Days The Holiday option is available when you enable holiday schedule in Holiday settings See Chapter 5 5 Configuring Holiday Record 5 Click OK to save setting and back to upper level menu Draw the schedule 1 Click on the color icon to select a rec...

Page 62: ... drag the mouse on the schedule 3 Click on the other area except for the schedule table to finish and exit the drawing You can repeat step 4 to set schedule for other channels If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 5 Click Apply in the Record Schedule interface to save the settings ...

Page 63: ... audio warning notifying the surveillance center sending email and so on Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 12 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot...

Page 64: ...you want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Configure the schedule Please refer to the step 4 of Chapter 5 2 Configuring Record Schedule while you may choose Motion as the record type ...

Page 65: ...ettings 2 Click the Alarm Input tab Figure 5 16 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox of Setting 4 Click the button Figure 5 17 Alarm Handling 5 Choose the alarm triggered recording channel 6 Check the checkbox to select channel 7 Click Apply to save settings 8 Clic...

Page 66: ... input parameters If the setting can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 18 Copy Alarm Input 3 Configure the schedule Please refer to the step 4 of Chapter 5 2 Configuring Record Schedule while you may choose Alarm as the record type ...

Page 67: ...Manual settings interface Menu Manual Figure 5 19 Manual Record 2 Enable manual record Click the status icon before camera number to change it to Or click the status icon of Analog to enable manual record of all channels 3 Disable manual record Click the status icon to change it to Or click the status icon of Analog to disable manual record of all channels After rebooting all the manual records en...

Page 68: ...u Record 2 Choose Holiday on the left bar Figure 5 20 Holiday Settings 3 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 21 Edit Holiday Settings 2 Check the checkbox of Enable 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule By Month By Week and By Month are selectable 4 Set the start and end date 5 Cl...

Page 69: ...eline of Holiday Figure 5 22 Edit Schedule Holiday Up to 8 periods can be configured for each day And the time periods cannot be overlapped each other In the time table of the channel both holiday schedule and normal day schedule are displayed Repeat the above step 4 to set Holiday schedule for other channel If the holiday schedule can also be used to other channels click Copy and choose the chann...

Page 70: ...re you set the HDD property to Redundant For detailed information please refer to Chapter 10 4 Managing HDD Group There should be at least another HDD which is in Read Write status Steps 1 Enter HDD Information interface Menu HDD Figure 5 23 HDD General 2 Select the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundant Figure 5 24 HDD General Editing 2 Click A...

Page 71: ...ncoding Parameters 2 Select Camera you want to configure 3 Check the checkbox of Redundant Record 4 Click Apply to save settings If the encoding parameters can also be used to other channels click Copy and choose the channel you want to apply the settings ...

Page 72: ...ter editing interface 4 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 5 Choose the Channels which you want to save the record files in the HDD group 1 Select Advanced on the left bar Figure 5 26 HDD Advanced 2 Choose Group number in the dropdown list ...

Page 73: ...investigate by checking the checkbox to 3 Configure the record type file type start time and end time 4 Click Search to show the results Figure 5 28 Export Search Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to indicating that the file is locked The record files of which the recording is still not completed cannot be locked 2...

Page 74: ...al Editing 3 Set the HDD to Read only 4 Click OK to save settings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the DVR cannot record any files Only live view mode is available If you set the HDD to Read only when the DVR is saving files in it then the fi...

Page 75: ...User Manual of Digital Video Recorder 74 Chapter 6 Playback ...

Page 76: ...s Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface 6 1 2 Playing Back by Normal Search Playback by Channel Enter the Playback interface Mouse right click a channel in live view mode and select Playback fro...

Page 77: ...left channel will be played back Playback by Time Purpose Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 6 3 Playback Calendar If there are record files for ...

Page 78: ...ute simultaneous playback of multiple channels Figure 6 5 Toolbar of Playback Table 6 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Mute Audio on Start Stop clipping Save clip s Add default tag Add customized tag Tag management Digital Zoom Pause Play Reverse Stop 30s backward 30s forward Previous day Slow forward Fast forward Next day Scaling up dow...

Page 79: ...on detection or alarm input Channel switch is supported Steps 1 Enter the playback interface Menu Playback 2 Click and select to enter the Event Playback interface 3 Select Alarm Input Motion Line Crossing Detection Intrusion Detection as the event type and specify the start time and end time for search Figure 6 6 Video Search by Motion Detection 4 Click Search and the record files matching the se...

Page 80: ...es to different models Figure 6 7 Select Channels for Synchronous Playback 6 Event playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 8 Interface of Playback by Event Pre play and post play can be configured for the playback of event triggered record files Pre play The time you set to play back before the event For example when a...

Page 81: ...elated information like people and location of a certain time point during playback You are also allowed to use video tag s to search for record files and position time point Before playing back by tag 1 Enter Playback interface Menu Playback 2 Search and play back the record file s Refer to Chapter 6 1 Playing Back by Channel for the detailed information about searching and playback of the record...

Page 82: ... Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command Figure 6 11 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured You can click or button to select the previous or next tag Please refer to Table 6 1 for the description of buttons ...

Page 83: ...lendar and click the button to play 3 Click the on the toolbar to enter Smart Search mode The smart search toolbar appears at the bottom of the screen Figure 6 12 Draw Area for Smart Search 4 Click and drag the mouse to draw area s for smart search of VCA event or motion event Line Crossing Detection Click the button and click on the video display screen to specify the start point and end point of...

Page 84: ...pe bar represents normal recording manual or schedule represents event recording represents smart search recording Table 6 2 Detailed Explanation of Smart Playback Button Operation Button Operation Button Operation Smart search Stop Pause play Play Process bar Scaling up down the time line Video type picture 6 1 6 Playing Back by System Logs Purpose Play back record file s associated with channels...

Page 85: ...type and click Search button Figure 6 15 Result of System Log Search 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up 4 Playback management The toolbar in the bottom part of Playback interface can be used to control playing process ...

Page 86: ...ook up and play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it Figure 6 17 Interface of External File Playback ...

Page 87: ...ton in toolbar Press the button to set the speed to Single frame One click on the playback screen or press button on the front panel represents playback or adverse playback of one frame 6 2 9 Digital Zoom Steps 1 Click the button on the playback control bar to enter Digital Zoom interface 2 Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times Figure 6 18 Dr...

Page 88: ...eps 1 Enter Playback interface Menu Playback 2 Check more than one checkboxes to select multiple channels and click to select a date on the calendar Figure 6 19 4 ch Synchronous Playback Interface 3 Click to play back the record files reversely ...

Page 89: ...User Manual of Digital Video Recorder 88 Chapter 7 Backup ...

Page 90: ...h drives USB HDDs and USB writer Steps 1 Enter Export interface Menu Export Normal Figure 7 1 Normal Export Interface 2 Set search condition and click Search button to enter the search result interface Figure 7 2 Result of Normal Video Search for Backup 3 Select record files you want to back up Click button to play the record file if you want to check it Check the checkbox before the record files ...

Page 91: ... device by clicking the Format button Figure 7 3 Export by Normal Video Search using USB Flash Drive Figure 7 4 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop up message box Export finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported ...

Page 92: ... the inserted eSATA HDD is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format eSATA HDD via the device Figure 7 6 Export by Normal Video Search Using eSATA HDD Stay in the Exporting interface until all record files are exported with pop up message Export finished 2 Check backup result Choose the record file in Export interface and click...

Page 93: ...rm Input Line Crossing Detection or Intrusion Detection as the event type Here we take the backup by motion detection as the example 2 Check the checkbox of cameras and set the search time 3 Click Search button to enter the Search Result interface Figure 7 8 Event Search for Backup 3 Select record files to export 1 Select an alarm input in the list and click Quick Export button to enter Export int...

Page 94: ...ize etc The size of the currently selected files is displayed in the lower right corner of the window Figure 7 10 Event Details Interface 4 Export Click the Export button and start backing up If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device ...

Page 95: ...eck backup result The Player player exe will be exported automatically during record file export Figure 7 12 Checkup of Event Export Result Using USB Flash Drive 7 1 3 Backing up Video Clips Purpose You may also select video clips to export directly during Playback using USB devices such as USB flash drives USB HDDs and USB writers Steps 1 Enter Playback interface Please refer to Chapter 6 Playbac...

Page 96: ... enter the Clips Export interface Figure 7 14 Clips Export Up to 30 items of video clips can be selected for backup at one time 4 Click the button Export to export the selected video clips to the backup device If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB devices by clicking the Format button ...

Page 97: ... prompt will pop up when you quit the Playback interface if there are clips not saved Figure 7 16 Attention to Video Clip Saving 6 Click Yes to save video clips and enter Export interface or click No to quit without saving video clips 7 Check backup result The Player player exe will be exported automatically during record file export Figure 7 17 Checkup of Video Clips Export Result Using USB Flash...

Page 98: ...on to enter Search Result interface At least one channel shall be selected Figure 7 18 Normal Video Search for Backup 2 Select record files you want to back up Click Export button to enter Export interface At least one recording file shall be selected Figure 7 19 Result of Normal Video Search for Backup 3 Backup device management Management of USB flash drives USB HDDs and eSATA HDDs ...

Page 99: ...tton to play it Click Format button to format the backup device If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Management of USB writers Figure 7 21 USB Writer Management Click Erase button if you want to erase the files from a re writable CD DVD There must be a re writable CD DVD when you make this operation If the insert...

Page 100: ...User Manual of Digital Video Recorder 99 Chapter 8 Alarm Settings ...

Page 101: ...e sensitivity bar to set sensitivity Click to set alarm response actions Figure 8 2 Set Detection Area and Sensitivity 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered Figure 8 3 Set Trigger Camera of Motion Detection 4 Set arming schedule of the channel Select Arming Schedule tab to set the chann...

Page 102: ...ns of motion alarm please refer to Chapter 8 7 Setting Alarm Response Actions Repeat the above steps to set up arming schedule of other days of a week Click the OK button to complete the motion detection settings of the channel 6 If you want to set motion detection for another channel repeat the above steps or just copy the above settings to it You are not allowed to copy the Trigger Channel actio...

Page 103: ...nfiguration 2 Set the handling method of the selected alarm input Check the Setting checkbox and click button to set its alarm response actions Figure 8 6 Alarm Input Settings Interface 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm input is triggered 4 Select Arming Schedule tab to set the channel s a...

Page 104: ... schedule to other days 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click the OK button to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols and patterns are exclusive Figure 8 8 Set...

Page 105: ...User Manual of Digital Video Recorder 104 Figure 8 9 Copy Settings of Alarm Input ...

Page 106: ...Video Loss Alarm Click button to set up handling method of video loss 3 Set arming schedule of the channel Select Arming Schedule tab to set the channel s arming schedule Choose one day of a week and up to eight time periods can be set within each day Or you can click the Copy button to copy the time period settings to other day s Time periods shall not be repeated or overlapped Figure 8 11 Set Ar...

Page 107: ...larm response action of video loss please refer to Chapter 8 7 Setting Alarm Response Actions 5 Click the OK button to complete the video loss settings of the channel Repeat the above steps to finish settings of other channels or click the Copy button copy the above settings to them ...

Page 108: ...kbox of Enable Video Tampering 3 Drag the sensitivity bar and choose a proper sensitivity level 4 Click to set handling method of video tampering Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of response action 2 Choose one day of a week and up to eight time periods can be set within each day Time periods shall not be repeated ...

Page 109: ... Enter Video Quality Diagnostics settings interface of Camera Management and select a channel you want to detect video tampering Menu Camera Video Quality Diagnostics 2 Check the checkbox of Enable Video Quality Diagnostics 3 Enable and set the threshold of the diagnostic types there are Blurred Image Abnormal Brightness and Color Cast Check the corresponding checkbox of the diagnostic type and ad...

Page 110: ...onse Actions Repeat the above steps to set arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days 4 Click the OK button to complete the video tampering settings of the channel 5 Click the Apply button to save and activate settings 6 Optional you can copy the same settings to other cameras by clicking the Copy button ...

Page 111: ...maller than the recording resolution Record Exception No space for saving recorded files Steps 1 Enter Exceptions interface and handle various exceptions Menu Configuration Exceptions Other Models Figure 8 15 Exception Settings Interface 2 Check the checkbox of Enable Event Hint to display the Event Exception icon when an exceptional event occurs And click the icon to select the detailed event hin...

Page 112: ...User Manual of Digital Video Recorder 111 Figure 8 16 Detailed Event 3 Set the alarm linkage actions For details see Chapter 8 7 Setting Alarm Response Actions 4 Click Apply to save the settings ...

Page 113: ... back to the Live View interface Audible Warning Trigger an audible beep when an alarm is detected Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers to the PC installed with Remote Client The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured Please refer to Chapter 9 2 6 ...

Page 114: ...n be set within each day Time periods shall not be repeated or overlapped Figure 8 18 Set Arming Schedule of Alarm Output 3 Repeat the above steps to set arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the arming schedule setting of alarm output 4 Click the Apply button to save the settings ...

Page 115: ...e alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 19 C...

Page 116: ...User Manual of Digital Video Recorder 115 Chapter 9 Network Settings ...

Page 117: ...vided for TVIDVR4 8 and 1 self adaptive 10M 100M 1000M network interface for TVIDVR16 2 Select the General tab 3 In the General Settings interface you can configure the following settings NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is available you can check the checkbox of DHCP to automatically obtain an IP address and other network settings from that server The valid...

Page 118: ...ddress is dev hicloudcam com If you want to customize the server you can enable the Custom and enter the server address in the text field 4 Check the Enable Cloud P2P checkbox to activate this feature 5 If required check the Enable Stream Encryption checkbox to encrypt the video stream 6 Enter the verification code of the device The verification code consists of 6 capital letters and is located at...

Page 119: ... system to use DDNS Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the DDNS tab to enter the DDNS Settings interface Figure 9 3 DDNS Settings Interface 3 Check the DDNS checkbox to enable this feature 4 Select DDNS Type Five different DDNS types are selectable IPServer DynDNS PeanutHull NO IP and HiDDNS IPServer Enter Server Address for IPServer Figure 9 4 IPServe...

Page 120: ... the User Name and Password registered in the NO IP website Figure 9 7 NO IP Settings Interface HiDDNS 1 The Server Address of the HiDDNS server appears by default www hiddns com 2 Enter the Device Domain Name You can use the alias you registered in the HiDDNS server or define a new device domain name If a new alias of the device domain name is defined in the DVR it will replace the old one regist...

Page 121: ...8 HiDDNS Settings Interface Register the device on the HiDDNS server 1 Go to the HiDDNS website www hiddns com Figure 9 9 Login Interface 2 Click to register an account if you do not have one and use the account to log in Figure 9 10 Register an Account ...

Page 122: ...s bar Alias refers to the Device Domain on the device or the Device Name on the HiDDNS server Example http www hiddns com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www hiddns com alias HTTP port in the address bar to access the device You can refer to Chapter 11 2 8 for the mapped HTTP port No OPTION 2 Access the devices via iVMS 4200...

Page 123: ...ings Interface 3 Check the PPPoE checkbox to enable this feature 4 Enter User Name and Password for PPPoE access The User Name and Password should be assigned by your ISP 5 Click the Apply button to save the settings 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Mainte...

Page 124: ...tes and the default value is 60 minutes If the DVR is connected to a public network you should use a NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 If the DVR is set in a more customized network NTP software can be used to establish a NTP server used for time synchronization 9 2 4 Configuring SNMP Purpose You can use SNMP...

Page 125: ...function to enable the fast connection of the device to the WAN via a router without port mapping Before you start If you want to enable the UPnP function of the device you must enable the UPnP function of the router to which your device is connected When the network working mode of the device is set as multi address the Default Route of the device should be in the same network segment as that of ...

Page 126: ...TSP port respectively You can use the default port No or change it according to actual requirements External Port indicates the port No for port mapping in the router The value of the RTSP port No should be 554 or between 1024 and 65535 while the value of the other ports should be between 1 and 65535 and the value must be different from each other If multiple devices are configured for the UPnP se...

Page 127: ...han the maximum number of cameras through network A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 It is recommended to use the IP address ranging from 239 252 0 0 to 239 255 255 255 When adding a device to the CMS Client Management System software the multicast address must be the same as the device s multicast IP RTSP Port The RTSP Real Time Streaming Protocol is a ...

Page 128: ... through the web browser Steps 1 Open web browser input the IP address of device and the web server will select the language automatically according to the system language and maximize the web browser 2 Input the correct user name and password and click Login button to log in the device 3 Enter the HTTPS settings interface Configuration Remote Configuration Network Settings HTTPS 4 Create the self...

Page 129: ...send an Email notification to all designated users if an event is detected e g an alarm or motion event is detected etc Before configuring the Email settings the DVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notif...

Page 130: ... Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of the receiver of the Email Receiver s Address The Email address of the receiver Enable Attached Pictures Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is the time between two captures of the alar...

Page 131: ...ain real time information of DVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 28 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 132: ...e text field of Destination Address 5 Click the Test button to start testing network delay and packet loss 9 4 2 Exporting Network Packet Purpose By connecting the DVR to network the captured network data packet can be exported to USB flash disk SATA and other local backup devices Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect 2 Click the Network Detection tab to enter the...

Page 133: ...Digital Video Recorder 132 Figure 9 30 Export Network Packet 4 Click the Export button to start exporting 5 After the exporting is complete click OK to finish the packet export Up to 1M data can be exported each time ...

Page 134: ...k Status If the network is normal the following message box pops out Figure 9 32 Network Status Checking Result If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters Figure 9 33 Network Parameters Configuration 9 4 4 Checking Network Statistics Purpose You can check the network statistics to...

Page 135: ... Maintenance Net Detect 2 Click the Network Stat tab to enter the Network Statistics menu Figure 9 34 Network Stat Interface 3 View the bandwidth of Remote Live View bandwidth of Remote Playback and bandwidth of Net Total Idle 4 Click Refresh button to get the latest bandwidth statistics ...

Page 136: ...User Manual of Digital Video Recorder 135 Chapter 10 HDD Management ...

Page 137: ...ace 2 Select HDD to be initialized 3 Click the Init button Figure 10 2 Confirm Initialization 4 Select the OK button to start initialization Figure 10 3 Start Initialization 5 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 10 4 HDD Status Changes to Normal Initializing the HDD will erase all data on it The HDDs which are free of working for...

Page 138: ...e of the HDDs Click Menu HDD Advanced Figure 10 5 Enable HDD Sleeping Check the checkbox of Enable HDD Sleeping by default and the HDDs which are free of working for a long time will be set to sleep Uncheck the checkbox of Enable HDD Sleeping and the HDDs will be set to work for all time ...

Page 139: ...d NetHDD interface as shown in Figure 10 7 Figure 10 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click Search to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text fie...

Page 140: ...m the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 10 9 Add IP SAN Disk 5 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization Figure 10 10 Initialize ...

Page 141: ...efer to Backup using eSATA HDDs in Chapter 7 1 1 Backing up by Normal Video Search for operating instructions Record use the eSATA for record Refer to the following steps for operating instructions Figure 10 11 Set eSATA Mode 3 When the eSATA type is selected to Record enter the HDD Information interface Menu HDD General 4 Edit the property of the selected eSATA or initialize it is required Two st...

Page 142: ...rface Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 10 13 Figure 10 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 10 14 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click the i...

Page 143: ...R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter 10 4 1 Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously s...

Page 144: ... R W Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be added on your DVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 145: ... the storage capacity in the text field of Max Record Capacity GB 5 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to enter the Copy Camera interface as shown in Figure 10 19 Figure 10 19 Copy Settings to Other Camera s 6 Select the camera s to be configured with the same quota settings You can also click the checkbox of Analog to select al...

Page 146: ... displayed on the list as shown in Figure 10 20 Figure 10 20 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in System Information Interface Steps 1 Enter the System Information interface Menu Mai...

Page 147: ...the hopes of anticipating failures Steps 1 Enter the HDD Detect interface Menu HDD HDD Detect 2 Click the S M A R T Settings tab to enter the interface 3 Select the HDD to view its S M A R T information list as shown in Figure 10 22 If you want to use the HDD even when the S M A R T checking is failed you can check the checkbox before the Continue to use this disk when self evaluation is failed it...

Page 148: ...ct Figure 10 23 Bad Sector Detection 2 Click the Bad Sector Detection tab to enter the interface 3 Select a HDD and click the Detect button to start detecting Figure 10 24 Bad Sector Detecting 4 You can click the Pause button to pause the detection and click the Resume button to resume the detection 5 If there is error information about the HDD you can click the Error Info button to view the infor...

Page 149: ...e Exception Type to HDD Error from the dropdown list 3 Check the checkbox s below to select the linkage action s for HDD error as shown in Figure 10 25 The linkage actions can be selected to Audible Warning Notify Surveillance Center and Send Email Trigger alarm output is not applicable to the TVIDVR Series Please refer to Chapter 8 7 Setting Alarm Response Actions Figure 10 25 Configure HDD Error...

Page 150: ...User Manual of Digital Video Recorder 149 Chapter 11 Camera Settings ...

Page 151: ...Mode and the OSD font Figure 11 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Copy Camera Settings 1 If you want to copy the OSD settings of the current camera to other cameras click the Copy button to enter the Copy Camera interface as shown in Figure 11 2 Figure 11 2 Copy Settings to Other Cameras 2 Selec...

Page 152: ...e 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy mask zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 icons on the right side of the window or click Clear All to clear all zones Figure 11 4 Set Privacy Mask...

Page 153: ...st The time periods cannot be overlapped with each other 4 Select the mode from the drop down list of Mode there are four modes selectable Standard Indoor Dim Light and Outdoor 5 Adjust the image parameters according to actual needs The parameters include Brightness Contrast Saturation Hue Sharpness and Denoising You can also click Restore to set the parameters to the default settings 6 You can cl...

Page 154: ...User Manual of Digital Video Recorder 153 Chapter 12 DVR Management and Maintenance ...

Page 155: ... 12 1 System Information Interface 12 2 Searching and Exporting Log Files Purpose The operation alarm exception and information of the DVR can be stored in log files which can be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Search Figure 12 2 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time M...

Page 156: ...igure 12 3 Log Search Results 5 You can click the button of each log or double click it to view its detailed information as shown in Figure 12 4 And you can also click the button to view the related video files if available Figure 12 4 Log Details 6 If you want to export the log files click the Export button to enter the Export menu as shown in Figure 12 5 ...

Page 157: ... the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Format button to format the backup device before log export Please connect the backup device to DVR before operating log export The log files exported to the backup device are named by exporting time e g 20110514124841logBack txt ...

Page 158: ...ting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file select t...

Page 159: ...parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 6 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the ...

Page 160: ... the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the DVR to activate the new firmware 12 5 2Upgrading by FTP Before you start Configure PC running FTP server and DVR to the same Local Area Network Run the 3rd party TFTP software on the PC and copy the firmware into the root directory of TFTP Steps 1 Enter the Upgrade interface Menu Maintenan...

Page 161: ... all parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status 3 Click the OK button to restore the default settings The device will reboot au...

Page 162: ...User Manual of Digital Video Recorder 161 Chapter 13 Others ...

Page 163: ...Configure the following settings Language The default language used is English Resolution Select the output resolution which must be the same with the resolution of the VGA HDMI display Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurable E...

Page 164: ...nter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 165: ...ings Device Name Edit the name of DVR Device No Edit the serial number of DVR The Device No can be set in the range of 1 255 and the default No is 255 Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Output Mode You can choose the menu ...

Page 166: ...ice for the first time The Administrator has the permission to add and delete user and configure user parameters 13 4 2Adding a User Steps 1 Enter the User Management interface Menu Configuration User Figure 13 4 User Management Interface 2 Click the Add button to enter the Add User interface Figure 13 5 Add User Menu 3 Enter the information for new user including User Name Password Confirm Level ...

Page 167: ...wo way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the NVR If it is configured and enabled it only allows the remote user wi...

Page 168: ... remote control panel signal Two way Audio Realizing two way radio between the remote client and the device Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Remote Shutdown ...

Page 169: ... 13 9 Figure 13 9 Edit User Interface 4 Edit the corresponding parameters Operator and Guest You can edit the user information including user name password permission level and MAC address Check the checkbox of Change Password if you want to change the password and input the new password in the text field of Password and Confirm A strong password is recommended Admin You are only allowed to edit t...

Page 170: ...ers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 5 Click the OK button to save the settings and exit the menu 6 For the Operator or Guest user account you can also click the button on te user management interf...

Page 171: ...User Manual of Digital Video Recorder 170 Appendix ...

Page 172: ...ransceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stor...

Page 173: ... 3 If it is solved finish the process If not please contact the engineer from our company to do the further process There is a beep sound after a new bought device starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the device or is broken down Steps 1 Verify at least one HDD is installed in the devi...

Page 174: ...parameters are correct Select Menu Record Parameters Record and set the Stream Type as Audio Video 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process The image gets stuck when DVR is playing back by single or multi channel cameras Possible Reasons a The frame rate is not the real time fr...

Page 175: ...General and verify the Device Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please conta...

Page 176: ... 1 0 build5 131202 2048 1536 DS 2CD2012 I V5 1 0build131202 1280 960 DS 2CD4012F V5 1 0 build 131202 1280 1024 DS 2CD4232FWD I V5 1 0 build 131202 2048 1536 DS 2CD793PFWD EI V5 1 0 build 131202 704 576 iDS 2CD9122 V3 5 0 build131012 1920 1080 iDS 2CD9121 V3 4 2 build 130718 1600 1200 DS 2DF7274 V5 1 0 build 130923 1280 960 DS 2DE7174 V5 0 2Build130926 1280 960 Sony SNC RH124 1 7 00 1280 720 SUMSAN...

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