Northern Micro Spirit Q370-AS, User Manual

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CPU fan is too noisy
S olution
Check if the CPU fan is damaged and whether the fan is well connected to the
motherboard
▪
Please clean the CPU fan since this problem may be caused by dust. Please put on some
CPU lube if necessary
▪
Please check if the CPU fan always runs at a high speed
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Check if the settings in the BIOS is correct
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Please check if the problem only appears when the CPU load is high.
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Freezes frequently
S olution
Freeze/ Hang during POST
If some new hardware has been installed, please un-plug the new hardware for a test
▪
If there is no new hardware added, please only keep the necessary components to have
a check
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After POST and before entering OS
If you could enter safe mode successfully, please enter safe mode to un-install the
drivers and the software
▪
If not, please re-install a new clean OS
▪
After entering OS
Freezes/Hangs frequently and unpredictably
▪
If the Temperature is abnormal, please check the CPU temperature and the heat
transfer of the chassis.
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If the temperature is OK, please scan your PC for any virus
▪
Freezes/Hangs when running certain application s or games
▪
Please update by loading any new patch available from the corresponding website
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Cannot connect to the Internet
Solution
Check the LAN settings in the BIOS
▪
Install a new clean OS and install the chipset and LAN drivers download ed from the
official website
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The network adapter might not be recognized in Device Manager
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If there is yellow question mark or exclamation mark before the network card in the
▪