Northern Micro Spirit Q370-AS User Manual Download Page 3

product  and service  offerings".
In essence,  Northern  Micro,  its management  and its  employees  strive  to be their  customers’

personal  computer  

hardware

 

specialists.  Northern  Micro’s  focus  is on quality  and  customer  

satisfaction , and to provide  products  and services  in complementary  areas  of specialization.  

We strongly  believe  in treating  customers  as members  of our own family.
Additionally  read our 

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Energy Star®

The  Northern  Micro Spirit Q370-AS  is certified  to meet  

Energy  Star 

requirements.  

ENERGY  

STAR  

is a voluntary  program  that  helps businesses  and individuals  save  money  and protect  

our climate  through  superior  energy  efficiency.   Governments  around  the world,  including  

Canada's,  have embraced  the Energy  Star program.  Through  its partnerships  with 18,000  

private  and  public  sector organizations,  ENERGY  STAR  delivers  the technical  information  and 

tools  that organizations  and  consumers  need to choose  energy-efficient  solutions  and best 

management  practices.
An ENERGY  STAR  qualified  computer  delivers  substantial  savings  over a conventional  

computer.  Power  management  is important  to saving  energy,  especially  since computers  are 

often in use more  hours  per day  than  they  used to be. ENERGY  STAR  power  management  

features  place  computers  (CPU,  hard  drive, etc.)  into  a low-power  "sleep  mode"  after  a 

designated  period  of inactivity.  Simply  hitting  a key on the  keyboard  or moving  the mouse  

awakens  the computer  in a matter  of seconds.  Additionally,  ENERGY  STAR  qualified  

computers  with networking  capabilities  have  the ability to enable  and disable  Wake  On LAN  

for Sleep  mode,  allowing  greater  use  of low power  modes  without  a loss  of IT system  

maintenance  capabilities.  

Summary of Contents for Spirit Q370-AS

Page 1: ...Spirit Q370 AS TWR User Guide Rev 1 1 February 2021...

Page 2: ...moving the mouse or by hitting any key on the keyboard If connected to a network Wake on LAN features can be enable to allow network administrators to wake up the computer remotely or on a given sche...

Page 3: ...ough its partnerships with 18 000 private and public sector organizations ENERGY STAR delivers the technical information and tools that organizations and consumers need to choose energy efficient solu...

Page 4: ...Legend Important Caution Danger Note...

Page 5: ...ifax 102 Chain Lake Drive Suite 220 Halifax NS B3S 1A7 Phone 902 422 9383 Fax 902 422 9384 halifax nmicro ca NM Qu bec 3107 ave des Hotels Suite 24 Sainte Foy Qu bec G1W 4W5 Phone 418 654 1733 Fax 418...

Page 6: ...ed in the cardboard spacer insert These may include cables a plastic bag including manuals DVDs cables small accessories and a mouse if ordered x Lift out the cardboard spacer insert x Lift out the in...

Page 7: ...the monitor cable to the video connector at the back of the computer Connect the mouse and keyboard cables to the matching connectors at the back of the computer Plug the monitor power cord into a de...

Page 8: ...4 seconds places the system into sleep mode if enabled in Setup When the power button is pressed for more than 4 seconds the system enters the Soft Off mode IndicatorLight This light indicates the op...

Page 9: ...ource Turn off all power switches before connecting or disconnecting cables wires Ensure that cables wires are attached to the peripheral device first and connect to the outlet unit later Turn the sys...

Page 10: ...Removing the Case Cover Removing the case cover from your Spirit computer requires no tools Unlatch the cover and open the case from the back 1 Slide the side cover back 2...

Page 11: ...Lift the three tabs as illustrated and pull back the front bezel 3 That opens the front of the case 4...

Page 12: ...e uses a mechanical switch on the chassis that attaches to the chassis intrusion header When the chassis cover is removed the mechanical switch is in the closed position The removal of the case cover...

Page 13: ...Power Supply Specifications TWR Watts 350 Form Factor ATX UL CSA QPS X FCC ICES 003 X 5 12 3 3 X 80 Plus Gold Certified X...

Page 14: ...Power Supply Removal Remove the power supply screws 1 Lift out the power Supply 2...

Page 15: ...power supply cord into the power supply located on the back of your system case 3 Connect the power cord onto a power outlet that is equipped with a surge protector 4 You may then turn on your devices...

Page 16: ...nent place it on a grounded anti static pad or in the bag that came with the component Before you install or remove any component ensure that the power supply is switched off or the power cord is deta...

Page 17: ...orts four USB 3 1 Gen 1 ports six SATA 6Gbps ports and 32Gbps M 2 and PCIe 3 0 lane speed support for faster data retrieval Intel Q370 also supports integrated graphics so you ll enjoy the very latest...

Page 18: ...and increase the uptime of desktops with lower maintenance costs PCI Express 3 0 PCI Express 3 0 PCIe 3 0 is the latest PCI Express bus standard with improved encoding schemes that provide twice the...

Page 19: ...Motherboard Layout...

Page 20: ...ket 15 LPT connector 26 1 pin LPT 5 DDR4 DIMM slots 16 Serial port connector 10 1 pin COM 6 Intel Q370 Serial ATA 6 0Gb s connectors 7 pin SATA6G_1 6 17 Front Panel audio connector 10 1 pin AAFP 7 USB...

Page 21: ...de or in soft off mode not powered OFF Placement Direction When installing the motherboard make sure that you place it into the chassis in the correct orientation The edge with External ports goes to...

Page 22: ...tem s power cable from the back of the unit 1 Remove the case cover Please see instruction on cover removal Removing the Case Cover 2 Disconnect all cables and wires connected to the motherboard and e...

Page 23: ...Specifications Summary Prime Q370M C motherboard specifications summary...

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Page 26: ...card connector with the slot and press firmly until the card is completely seated on the slot 4 Secure the card to the chassis 5 Replace the system cover 6 Configuring an expansion card After installi...

Page 27: ...x1 network cards SCSI cards and other cards that comply with the PCI Express specifications PCI Express 3 0 2 0 x16 slot This motherboard has a PCI Express 3 0 x16 slot that supports PCI Express x16 3...

Page 28: ...ect such as a screwdriver to short the two pins 2 Plug the power cord in and turn ON the computer 3 Hold down the DEL key during the boot process and enter the BIOS setup to re enter the data 4 If the...

Page 29: ...then generated as a chassis intrusion event Intel ME jumper 3 pin DIS_ME This jumper allows you to enable or disable the Intel ME function Set this jumper to pins 1 2 to enable default the Intel ME f...

Page 30: ...nd that you connect USB 3 1 Gen 2 devices to USB 3 1 Gen 2 ports for faster and better performance for your USB 3 1 Gen 2 devices Due to the design of the Intel 300 series chipset all USB devices conn...

Page 31: ...ts in 2 1 4 1 5 1 or 7 1 channel configuration To configure an 7 1 channel audio output Use a chassis with HD audio module in the front panel to support a 7 1 channel audio output USB 2 0 ports These...

Page 32: ...or the legacy AC 97 audio standard Connect one end of the front panel audio I O module cable to this connector Serial Port Connector 10 1 pin COM This connector is for a serial COM port Connect the se...

Page 33: ...ay damage the motherboard components These are not jumpers Do not place jumper caps on the fan connectors The CPU_FAN connector supports a CPU fan of maximum 1A 12W fan power ATX Power Connectors 24 p...

Page 34: ...a system with more power consuming devices The system may become unstable or may not boot up if the power is inadequate Serial ATA 6 0GB s connectors 7 pin SATA6G_1 6 These connectors connect to Seria...

Page 35: ...e HDD Activity LED cable to this connector The IDE LED lights up or flashes when data is read from or written to the HDD ATX power soft off button 2 pin PWR_BTN This connector is for the system power...

Page 36: ...mply with USB 2 0 specification that supports up to 480 Mbps connection speed USB 3 1 Gen 1 Connector 20 1 pin U31G1_56 U31G1_78 This connector allows you to connect a USB 3 0 module for additional US...

Page 37: ...n M 2 format is much faster than traditional hard drives This socket supports M Key and 2242 2260 2280 22110 or 2242 2260 22110 storage device modules When using Intel Desktop Responsiveness technolog...

Page 38: ...Video Connectors The monitor is connected to the computer system via the 15 pin VGA HDMI or Display Port output ports from the motherboard...

Page 39: ...on cover removal Removing the Case Cover To remove a PCI type adapter unlock the expansion card holder Gently grasp the adapter by its edges and ease it out of the slot To insert a video card simply l...

Page 40: ...port cards such as a LAN card SCSI card USB card and other cards that comply with PCI specifications Removal Install of a PCI Adapter Card To remove a PCI type adapter unlock and then flip up the expa...

Page 41: ...view Specs The motherboard comes with a surface mount LGA1151 socket designed for the Intel 8th Generation Core i7 Core i5 Core i3 Pentium Celeron Processors Unplug all power cables before installing...

Page 42: ...efully insert the CPU 3 Do not touch the socket contacts or the bottom of the processor Hold processor with your thumb and index fingers oriented as shown Ensure your fingers align to the socket cutou...

Page 43: ...4 and lock into place 5 If the protective cover does not get pushed aside remove it from the load plate Do not discard the protective cover Always use it to replace the socket cover if the processor i...

Page 44: ...damage the thermal interface material attached to the bottom of the fan heatsink 1 Push down on the top of each of the fasteners in an alternate pattern as shown below while holding the fan heat sink...

Page 45: ...Connect the processor 4 wire fan cable connector to the motherboard 4 pin CPU fan header 3 Do not forget to connect the CPU fan connector Hardware errors can occur if you fail to plug this connector...

Page 46: ...To un install the CPU heatsink and fan assembly...

Page 47: ...the same physical dimensions as a DDR3 DIMM but is notched differently to prevent installation on a DDR3 DIMM socket DDR4 modules are developed for better performance According to the Intel CPU specif...

Page 48: ...you are using a 32 bit Windows operating system Install a 64 bit Windows OS when you want to install 4GB or more on the motherboard The maximum 64GB memory can be supported with DIMMs of 16GB DDR4 266...

Page 49: ...to the socket until the retaining clips snap into place and the DIMM is properly seated when a click is heard 2 A DDR4 DIMM is keyed with a notch so that it fits in only one direction To avoid damagin...

Page 50: ...ry Press down on the maneuverable side of the clip 1 Pull the DIMM straight up 2 Support the DIMM lightly with your fingers when pressing the retaining clips The DIMM might get damaged when it flips o...

Page 51: ...sert the M 2 card firmly into the M 2 slot ensuring the pins and notches align correctly parallel to the motherboard Please note that the motherboard has two M 2 slots available for storage B keyed ca...

Page 52: ...ady to install it Your hard drive is packaged in a static shielding bag Use this bag to place your hard drive on after unpacking Save the packing materials in case you need to return your hard drive A...

Page 53: ...With your computer you will also receive utility programs and device drivers which are used to customize computer operation to suit either hardware or software requirements Installing an Operating Sy...

Page 54: ...automatically displays the Specials screen Click each tab to display their respective menus Driver Tab Contents Utilities Tab Contents If Autorun is NOT enabled on your computer browse the contents o...

Page 55: ...ndards such as Photo CD CD I ISO 9660 multi session CD extra and XA extended Architecture disks Your drive can also read DVD disks In case of power failure or if for some reason an Optical disk refuse...

Page 56: ...emoving the Case Cover Disconnect Optical power and data cables 1 If there are any screws in the side of the optical drive they will need to be removed with a Phillips screwdriver 2 To remove the driv...

Page 57: ...Slide the optical drive out of the assembly 4...

Page 58: ...to automatically update your motherboard s softwares drivers and the BIOS version easily With this utlity you can also manually update the saved BIOS and select a boot logo when the system goes into P...

Page 59: ...ensure system compatibility and stability Select the Load Optimized Defaults item under the Exit menu To update the BIOS using EZ Flash 3 Enter the Advanced Mode of the BIOS setup program Go to the T...

Page 60: ...You can restorea corruptedBIOS file using the motherboardsupportDVD or a USB flashdrive that containsthe updatedBIOS file Before using this utility rename the BIOS file in the removable device into Q...

Page 61: ...t supported under a FreeDOS environment Ensure that your USB flash drive is in a single partition and in FAT32 16 format Turn off the computer 3 Ensure that your computer has a DVD optical drive 4 Boo...

Page 62: ...bupdater g and press Enter 1 The BIOS Updaterscreenappearsas below 2 Press Tab to switchfrom Filespanelto Drivespanelthen selectD 3 Press Tab to switchfrom Drivespanelto Filespaneland use the Up Down...

Page 63: ...press ESC to exitBIOS Updater Restartyourcompute r 6 DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure Ensure to load the BIOS default settings to ensure sys...

Page 64: ...orce reset from a running operating system can cause damage to your data or system We recommend to always shut down the system properly from the operating system The BIOS Setup screens shown in this s...

Page 65: ...ic system configuration settings like language date time and setting a BIOS password Ai Tweaker For changing power speed and overclocking settings Advanced For changing the advanced system settings by...

Page 66: ...ired settings Navigation keys At the bottom right corner of the menu screen are the navigation keys for the BIOS setup program Use the navigation keys to select items in the menu and change the settin...

Page 67: ...tem information and allows you to set the system date time language and security settings System Language English Allows you to choose the BIOS language version from the options Configuration options...

Page 68: ...Current Password box key in the current password then press Enter 2 From the Create New Password box key in a new password then press Enter 3 Confirm the password when prompted 4 To clear the adminis...

Page 69: ...er 3 Confirm the password when prompted 4 To clear the user password follow the same steps as in changing a user password but press Enter when prompted to create confirm the password After you clear t...

Page 70: ...e CPU and DIMM model you installed on the motherboard The following are amongst the many settings that can be adjusted using the Ai Tweaker For a complete list of adjustable settings please refer to t...

Page 71: ...M timing control features Use the and keys to adjust the value To restore the default setting type auto using the keyboard and press Enter Changing the values in this menu may cause the system to beco...

Page 72: ...ule feature Due to a Windows 7 limitation before Windows 7 64 bit installation select Other OS item under the Boot menu from Advanced Mode Boot Secure Boot Other OS Security Device Support Enabled Ena...

Page 73: ...d LongDurationPackagePowerLimit Auto Allows you to limit the turbo ratio slong durationpower Use the and keys to adjust the value PackagePowerTime Window Auto Allows you to set the package power time...

Page 74: ...Mode Enabled Allows you to set the processorcores to run faster than the marked frequencyin a specific condition This mode is only availableon selectedCPU models Enabled Allows processorcores to run f...

Page 75: ...1 6 port Configurationoptions Enabled Disabled SystemAgentConfiguration VT d Disabled Allows you to enable or disable VT d function on MCH Configuration options Enabled Disabled CPU Audio Device Enabl...

Page 76: ...ntel Active ManagementTechnology AMT feature USBProvisioningof AMT Enabled Allow you to enable or disablethe Intel Active ManagementTechnology AMT in the BIOS extension Configuration options Enabled D...

Page 77: ...port is disabled XHCIHand off Disabled Enabled Enables the support for operating systems without an XHCI hand off feature Disabled Disables the function USBSinglePortControl USB3_1 10 Enabled Allows y...

Page 78: ...e serial port COM Configuration options Enabled Disabled Change Settings IO 3F8h IRQ 4 This item appears only when you set the Serial Port to On and allows you to select the Serial Port base address C...

Page 79: ...u to set the flowcontrol Configuration options None HardwareRTS CTS SoftwareXon Xoff APM Configuration RestoreAC PowerLoss PowerOff Power On The system goes into on state after an AC power loss Power...

Page 80: ...rationoptions Disable Link Enabled Ipv6PXESupport Enabled This item allows user to disable or enable the Ipv6 PXE Boot support Configurationoptions Disable Link Enabled IntelTXTInformation This item d...

Page 81: ...the detected temperatures CPU Chassis Fan 1 2 Speed xxxx RPM or Ignore N A The onboard hardware monitor automatically detects and displays the CPU and chassis fan speeds in rotations per minute RPM If...

Page 82: ...an speed for quiet CPU fan operation Turbo Sets to Turbo to achieve maximum CPU fan speed Manual Sets to Manual to assign detailed fan speed control parameters The following four items appear only whe...

Page 83: ...nd keysto adjustthemaximumchassisfandutycycle The valuesrangefrom60 to 100 Whenthechassistemperaturereachestheupperlimit thechassisfanwilloperateat themaximum dutycycle ChassisLowerTemperature 40 Disp...

Page 84: ...e following six items appear when you set Fast Boot to Enabled Redirection Support Disabled Disabled Select to disable the redirection support Enabled Select to enable the redirection support Next Boo...

Page 85: ...er on state of the NumLock to Enabled Disabled Sets the power on state of the NumLock to Disabled Wait for F1 If Error Enabled When this item is set to Enabled the system waits for the F1 key to be pr...

Page 86: ...Devices Legacy only Allows you to select the type of storage devices that you want to launch Configuration options Legacy only UEFI driver first Ignore Boot from PCI E PCI Expansion Devices Legacy on...

Page 87: ...ive Configuration options Yes No Set New Key Allows you to set a new key from your system Press Yes to load factory default PK or select No to load it from a file on external media Configuration optio...

Page 88: ...Allows you to load the additional KEK from a storage device for an additional db and dbx loaded management The KEK file must be formatted as a UEFI variable structure with time based authenticated var...

Page 89: ...set Once you are finished making your selections choose this option from the Exit menu to ensure the values you selected are saved When you select this option or if you press F10 a confirmation window...

Page 90: ...hout using an OS based utility Before you start using this utility download the latest BIOS file from the ASUS website at www asus com Check your local Internet connection before updating through the...

Page 91: ...o field d Press the Up Down arrow keys to find the BIOS file and then press Enter to perform the BIOS update process Reboot the system when the update process is done e Via the Internet Select by Inte...

Page 92: ...Menu A built in event log enables easier troubleshooting by capturing useful system information including Record of when USB Over Current occurs Record of when CPU temperature rises above 75 C Record...

Page 93: ...ual call coordinators will ask you for product type and serial number problem description address phone numbers etc Once your work order is registered a technician will contact you within the next hou...

Page 94: ...about five years Here are some signs that your CMOS battery needs to be replaced Invalid configuration will appear on your screen 1 Run Setup appears on your screen 2 Press F1 to continue appears on...

Page 95: ...CPU a memory module and a graphic card on board to test If the PC does POST well with the minimum system components Please plug in the other components one by one to find out which one may cause this...

Page 96: ...to see if the issue disappears Keep the necessary components a CPU a memory module and a graphic card on board to test If the problem is solved with minimum system hardware please add the devices one...

Page 97: ...the issue is still evident Re install the drivers Re install a new clean Operating System After entering the OS it takes a long time to see the desktop Click Start Run input msconfig enter System Conf...

Page 98: ...entering OS If you could enter safe mode successfully please enter safe mode to un install the drivers and the software If not please re install a new clean OS After entering OS Freezes Hangs frequen...

Page 99: ...xclamation mark please do some troubleshooting using the following steps Right click and choose repair Un plug and re plug the network cable Check server DHCP settings IP configuration seek advice fro...

Page 100: ...g systems With a Windows 32 bit version of the operating system we recommend that you have less than 3GB of total memory installed If more than 3GB memory is required for your system then these two co...

Page 101: ...AC97 compliant Adjust the audio settings in the control panel Check if the front panel is connected correctly Try swapping for another chassis front panel connector Abnormal Sound Sound is low Adjust...

Page 102: ...ssary The onboard graphics card also provides support for this feature Our Desktop PCs commonly support VGA DVI DisplayPort and HDMI ports The display output ports may vary with different models If yo...

Page 103: ...r computer and connect the power cords to the monitors for the system to detect automatically If only one monitor receives the signal please right click on desktop and select Screen resolution Select...

Page 104: ...lay on Monitor 2 If the connections and settings are all correct but dual display still isn t functioning please reinstall the most recent graphics card driver VGA to VGA DVI D to DVI D HDMI to HDMI D...

Page 105: ...recover BIOS the new BIOS is successfully recognized No troubleshooting required x One continuous beep followed by two short beeps then a pause repeated No RAM memory detected Reseat the RAM modules...

Page 106: ...nd or platform security A smart card is a portable token traditionally used to provide more secure authentication for a specific user across multiple systems while biometrics are providing that functi...

Page 107: ...estored from backup before access to encrypted data may become available The owner user should backup the system hard disk on a regular basis Motherboard Failure In the event of a platform failure and...

Page 108: ...ort of management contribute to the goal of reducing reusing and recycling our products and the waste we produce In this regard Northern Micro also works with committed partners that exhibit a focus o...

Page 109: ...its product registration and verification system are part of the Electronic Products Environmental Assessment Tool EPEAT EPEAT EPEAT is a program of the Green Electronics Council and provides a procur...

Page 110: ...operating efficiency of power supplies within computer equipment The performance specification requires power supplies in computers and servers to be 80 or greater energy efficient at 20 50 and 100 o...

Page 111: ...atteries and cell phones out of our nation s solid waste stream and preserving natural resources Northern Micro participates in the Call2Recycle program and offers this free service to its clients for...

Page 112: ...so may upset the normal operation of an electronic system causing premature equipment malfunction or failure Static Electricity Precautions To protect components against damage from static electric di...

Page 113: ...or cables wires Refer all such problems to experienced service personnel Ensure that the back of the system unit is at least 3 inches away from anything that might obstruct the ventilation outlets an...

Page 114: ...screen with hard objects such as pens and pencils Remove dust from the surface by blowing it or wiping it gently with a dry cloth then use a soft cloth with nonabrasive liquid glass cleaner Check cle...

Page 115: ...ograms do this automatically or offer auto backup as an option More importantly save the data to a backup such as a tape drive disc removable hard disk or network several times during each work sessio...

Page 116: ...which are themselves divided into sectors The address of a piece of information includes both the track and sector Solid State Disks Solid State disks SSD are a data storage device using integrated ci...

Page 117: ...low level operating system formats are readily available M 2 Storage With computers shrinking in size a new form factor for solid state storage has started to become popular The M 2 form factor is an...

Page 118: ...correct password unlocks the keyboard and mouse Another option is to set a supervisor password which restricts access to the setup utility only This is critical because passwords can be disabled throu...

Page 119: ...s Some of these programs will also remove the virus These programs can be set to test the computer for viruses every time you power up To protect your computer from viruses you should also scan every...

Page 120: ...ernal receptacles Disconnect all cables and power cords from the back panel of the computer Never remove the power supply cover If you suspect a problem with this part call Northern Micro service at 6...

Page 121: ...on Put your monitor in a location with low humidity and a minimum of dust Do not expose the monitor to rain or use it near water If the monitor accidentally gets wet unplug it and contact an authorize...

Page 122: ...Class B requirement These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency...

Page 123: ...fects the product materially and adversely shall void this Limited Warranty Limitation of Remedies Northern Micro s obligation for defective product is limited to repairing or replacing the product or...

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