Northern Micro Spirit Q370-AS, User Manual

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Clean the graphics card slots
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Try to test the onboard graphics card if there is onboard video
integrated
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If convenient, please change to a different graphic card to test again
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CPU (processor) issue: Beep (5 short)
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Check whether the CPU is in the motherboard manufacturer's CPU
support list
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Check whether there is any damage to your CPU or CPU socket.
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Check whether the CPU fan is correctly connected
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Check whether the ATX_12V power cable is connected well
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If possible try to test with another CPU
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The power LED on the motherboard is off and the CPU fan does not work well
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Check the power pin
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Check the power supply, try exchanging the power supply for another
good one
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Cannot enter OS
Solution
During POST
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Un-plug any newly added devices to see if the issue disappears.
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Keep the necessary components (a CPU, a memory module, and a graphic card) on
board to test
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If the problem is solved with minimum system hardware , please add the devices
one by one and find out which part is at fault
▪
If the problem still remains with minimum system hardware , please contact your
Service Center
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During Windows LOGO loading
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If the PC can enter safe mode successfully, please enter OS safe mode and
uninstall the newly installed driver or software
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If the PC cannot enter safe mode, please try re-installing the OS. Before re-
installing, please back up the important data first.
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Power supply does not work well
Solution
Different areas have different voltage supplies, please check the voltage selector on the
power supply (115v/230v).
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The power cable works fine: When power is on, the power LED on the motherboard is on:
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Can boot up via the power pin on the motherboard, please check if all the hardware
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