Nortel Call Recording, User Manual, Page: 49 / 94

September 2007 Engineering Guidelines
Planning, Installation, and Administration Guide 49
Usage guidelines
You must disable the Nortel Call Recording Card at the switch, using
overlay 32, before performing any PCMCIA drive access.
To disable the card, use the DISC command as shown in Table 10:
“Disabling the Nortel Call Recording Card using overlay 32,” on page 49.
Table 10:
Disabling the Nortel Call Recording Card using overlay 32
When the PCMCIA drive access is complete, enable the card using the
ENLC command shown in Table 11: “Enabling the Nortel Call Recording
Card using overlay 32,” on page 49.
Table 11:
Enabling the Nortel Call Recording Card using overlay 32
Never leave debug logging enabled on the card, as this severely affects real-
time performance.
To interoperate with Agent Greeting, you must apply the MPLR17930
switch patch.
Never enable more units on a Nortel Call Recording Card slot than the
keycode allows.
Due to switch software limitations, it is not possible to observe/record the
consult part of the calls during conference or transfer.
Command Description
DISC l s c Disable the pre-configured card.
Command Description
ENLC l s c Enable the pre-configured card.