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Nortel BCM50, Installation And Maintenance Manual

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Nortel BCM50 Installation And Maintenance Manual Download Page 159

Chapter 18 Testing basic BCM50 functionality

159

BCM50 Installation and Maintenance Guide

Chapter 18

Testing basic BCM50 functionality

This section describes how to test the BCM50 system. 

Refer to the following sections for information on testing and troubleshooting the BCM50 system:

•

“To test the main unit”

•

“To test the main unit (without a valid keycode)” on page 160

•

“To troubleshoot the main unit” on page 160

•

“To test the expansion unit” on page 160

•

“To troubleshoot the expansion unit” on page 161

•

“To test the MBM” on page 161

•

“To test a station MBM” on page 161

•

“To test a trunk MBM” on page 162

•

“To determine why an MBM does not appear in Element Manager” on page 162

•

“To determine why the ATA2 does not function” on page 162

•

“To determine why there is no dial tone at the ATA2” on page 163

•

“To check the ATA2 wiring” on page 163

•

“Reset to factory settings” on page 163

•

“To perform a Level 1 and Level 2 reset” on page 164

To test the main unit

If you have a digital station keycode installed, use the following test to ensure the main unit is 
operating properly:

1

Go to an extension that is connected to the RJ-21 telephony connector on the main unit.

2

Check for dial tone.

3

Use this extension to make a call to another extension on the system.

4

If this system has a expansion unit with a media bay module (MBM) that supports extensions, 
repeat steps 3 and 4 for an extension connected to the expansion unit.

5

Go to an extension that has access to one of the lines on the main unit.

6

Select the line or line pool to which the line belongs.

7

Check for dial tone.

8

Make a call using the line or line pool.

9

If this system has a expansion unit with an MBM that supports lines, repeat steps 6 to 8 with 
an extension that can access one of the lines connected to the expansion unit.

Summary of Contents for BCM50

Page 1: ...Part No N0027152 01 08 April 2005 BCM50 Installation and Maintenance Guide ...

Page 2: ...xpress or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel Nortel Logo the Globemark and This is the way This is Nortel Design mark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microso...

Page 3: ... CPU shall include systems with redundant processing units and Affix to each copy of licensed software made by it in the same form and location a reproduction of the copyright notices trademarks and all other proprietary legends and or logos of NORTEL NETWORKS and or NORTEL NETWORKS suppliers appearing on the original copy of such licensed software delivered to CUSTOMER and retain the same without...

Page 4: ...Y NORTEL NETWORKS AS IS AND WITHOUT WARRANTY OF ANY KIND OR NATURE WRITTEN OR ORAL EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE THIS LIMITATION OF WARRNATIES WAS A MATERIAL FACTOR IN THE ESTABLISHMENT OF THE LICENSE FEE CHARGED FOR EACH SPECIFIC ITEM OF SOFTWARE LICENSED IN NO EVENT WILL NORTEL NETWORKS AND OR NOR...

Page 5: ...ply using a UPS 101 To connect a power supply without a UPS 101 To connect the lines and extensions 104 To connect telephone lines to DTM BRIM or 4x16 MBMs 105 To connect analog telephone lines to the GATM4 or GATM8 106 To connect extensions to DSM16 DSM32 ASM8 or 4x16 MBMs 106 To install an auxiliary ringer 108 To install an external paging system 108 To connect the music source using the music s...

Page 6: ... user accounts 141 Using the Startup Profile to configure parameters 143 To download the Startup Profile template 145 To customize a Startup Profile for your system 145 To load the Startup Profile data onto the BCM50 system 146 Completing the initial installation optional 149 To configure the MBM s 150 Connecting the BCM50 system to the LAN and WAN 153 To connect the BCM50 system to the LAN 155 To...

Page 7: ...nit 183 To disconnect the expansion unit cables 184 To remove a rackmounted expansion unit 185 To remove a wallmounted expansion unit 185 To remove a desktop mounted expansion unit 185 To remove the MBM 186 To connect the cables 187 To return the system to operation 187 Replacing an internal component 189 To shut down the system 190 To disconnect the cables 191 To remove a rackmounted main unit 19...

Page 8: ...8 Task List N0027152 01 N0027152 01 ...

Page 9: ...1 International regulatory information 22 Safety 23 Additional safety information 23 ITU standardization compliance 24 Chapter 1 Getting started with BCM50 25 About this guide 25 Purpose 25 Audience 25 Organization 26 About BCM50 26 BCM50 key elements 26 Symbols and conventions used in this guide 28 Related publications 29 How to get help 31 Chapter 2 Introducing the BCM50 hardware 35 Main units 3...

Page 10: ...ia bay module LEDs expansion units only 64 DTM LEDs 65 BRIM LEDs 66 Chapter 4 Determining DHCP server configuration and IP address 67 BCM50 main unit no integrated router 67 If an external DHCP server is not present 67 If an external DHCP server is present 68 BCM50a or BCM50e with integrated router 68 Chapter 5 Installing the BCM50 system 71 Chapter 6 Checking the installation prerequisites 75 Env...

Page 11: ...5 Next step 95 Chapter 9 Connecting the cables to the BCM50 system 97 Connecting the expansion unit 98 Connecting the power supply 100 Connecting the lines and extensions 102 Wiring warnings 103 Connecting lines and extensions to the RJ 21 telephony connector 104 Connecting telephone lines to the expansion units 105 Connecting extensions to the expansion units 106 Connecting the auxiliary equipmen...

Page 12: ...asic parameters 127 Configuring the initial parameters 128 Next step 131 Chapter 14 Using Element Manager to set the basic parameters 133 Accessing the BCM50 system 134 Configuring the initial parameters 135 Configuring the startup parameters 137 Next step 142 Chapter 15 Using the Startup Profile to configure parameters 143 Startup Profile requirements 144 Configuring basic parameters 145 Next ste...

Page 13: ...ystem for maintenance 170 Removing the power supply 170 Connect the new power supply 171 Returning the system to operation 171 Chapter 21 Replacing a main unit 173 Preparing the system for maintenance 174 Removing the main unit 175 Installing the new main unit 176 Chapter 22 Replacing a media bay module 179 Chapter 23 Replacing an expansion unit 183 Disconnecting the cables 184 Removing the expans...

Page 14: ...pendix E DTM wiring chart 213 Appendix F BRIM wiring chart 215 Appendix G GATM wiring chart 217 Appendix H 4x16 wiring charts 221 Appendix I DSM16 and DSM32 wiring charts 225 Appendix J ASM8 ASM8 and GASM wiring chart 227 Appendix K System region attributes 229 Regional default system values 229 Regional language default values 230 Regional caller ID display formats 231 Regional companding law 231...

Page 15: ...Contents 15 BCM50 Installation and Maintenance Guide Restriction filter defaults 236 Digital trunk types 237 CallPilot regions 238 Index 241 ...

Page 16: ...16 Contents N0027152 01 N0027152 01 ...

Page 17: ...their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Do not attempt to repair this equipment If you experience trouble write for warranty and repair information For warranty and repair service outside the USA or Canada pl...

Page 18: ...ence Number REN The REN provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5 EMI EMC FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A ...

Page 19: ...ot be placed in a built in installation unless proper ventilation is provided 7 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 8 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 9 Never spill liquid of any kind on the product 10 To reduce the risk of electric ...

Page 20: ...claims any liability arising out of the failure to obtain such a license Safety Business Communications Manager 50 BCM50 equipment meets all applicable requirements of both the CSA C22 2 No 60950 and UL 60950 Edition 3 Caution To eliminate the possibility of accidental damage to cords plugs jacks and the telephone do not use sharp instruments during the assembly procedures Warning Do not insert th...

Page 21: ...e BCM50 system must be connected to an outlet with a third wire ground Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to Protective Earth ground through the power cord Therefore it is mandatory that connection to an earthed outlet is...

Page 22: ...al requirements and other relevant provisions of Directive 1999 5 EC Information is subject to change without notice Nortel reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 Class A and EN 55024 These EMC l...

Page 23: ...carefully Warning Only qualified persons should service the system The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons Electrical shock hazards from the telecommunicati...

Page 24: ... Ringer Port BCM50 CSC Music On Hold Port BCM50 CSC Relay Port BCM50 CSC USB Port BCM50 CSC Ethernet Port including optional Ethernet Hub Ports ITU standardization compliance The following list provides voice data applications and telephony support for BCM50 G 711 and G 729AB codecs V 27ter V 29 and V 17 data modem modulation supported T 38 fax control gateway G3 fax T512 1 Type 1 Receiver DTMF G ...

Page 25: ... information on how to install the hardware components and perform basic configuration tasks Use the Nortel Element Manager EM Startup Profile and Telset Administration to configure various BCM50 parameters In brief the information in this guide explains Installing hardware components Connecting to the LAN and WAN Configuring basic parameters Replacing components Testing the system Audience The BC...

Page 26: ...ovides connections for telephones Public Switched Telephone Network PSTN lines and a LAN BCM50a with ADSL Router The BCM50a main unit provides call processing data routing features and an integrated ADSL modem It also provides connections for internal telephones PSTN lines a LAN and an ADSL router BCM50e with Ethernet Router The BCM50e main unit provides call processing and data routing features I...

Page 27: ...es by entering the appropriate keycodes no additional hardware is required VoIP Gateway H 323 Up to 12 VoIP trunks VoIP Telephony Clients Up to 32 VoIP Telephony clients supporting the range of Nortel IP Phones BCM50 applications BCM50 also supports many of the high value applications provided on the existing BCM platforms You enable applications by entering the appropriate keycodes no additional ...

Page 28: ...o fail or work improperly Note Alerts you to important information Tip Alerts you to additional information that can help you perform a task Security Note Indicates a point of system security where a default should be changed or where the administrator needs to make a decision about the level of security required for the system Warning Alerts you to ground yourself with an antistatic grounding str...

Page 29: ...t Time Installation and Configuration Guide N0027149 Convention Example Used for Word in a special font shown in the top line of the display Pswd Command line prompts on display telephones Underlined word in capital letters shown in the bottom line of a two line display telephone PLAY Display option Available on two line display telephones Press the button directly below the option on the display ...

Page 30: ...Supervisor Guide N0027206 CallPilot 2 5 Unified Messaging Addendum N0027223 CallPilot 2 5 Unified Messaging User Guide for Internet Clients CallPilot 2 5 Unified Messaging User Guide for Lotus Notes CallPilot 2 5 Unified Messaging User Guide for Microsoft Outlook CallPilot 2 5 Unified Messaging User Guide for Novell GroupWise CallPilot Call Center Telephone Administration Guide N0025637 CallPilot ...

Page 31: ...llation Card P0603481 T7000 Telephone User Card P0912061 T7100 Telephone User Card P0609621 T7208 Telephone User Card P0609622 T7316 Telephone User Card P0935248 T7316E Telephone User Card P0609623 T7406 Cordless Handset Installation Guide P0606142 T7406 Cordless Telephone User Card P0942259 Using NCM to Manage BCM50 N0027151 How to get help If you do not see an appropriate number in this list go ...

Page 32: ...an Alternative Calls are not free from all countries in Europe Middle East or Africa Fax 44 191 555 7980 e mail emeahelp nortel com CALA Caribbean and Latin America Technical Support CTAS Telephone 1 954 858 7777 e mail csrmgmt nortel com APAC Asia Pacific Service Business Centre and Pre Sales Help Desk 61 2 8870 5511 Sydney Technical Support GNTS Telephone 612 8870 8800 Fax 612 8870 5569 United K...

Page 33: ..._support nortel com Australia 1 800 NORTEL 1 800 667 835 India 011 5154 2210 Indonesia 0018 036 1004 Japan 0120 332 533 Malaysia 1800 805 380 New Zealand 0800 449 716 Philippines 63 2 580 5561 Singapore 800 616 2004 South Korea 0079 8611 2001 Thailand 001 800 611 3007 All others 61 2 8870 8800 ...

Page 34: ...34 Chapter 1 Getting started with BCM50 N0027152 01 N0027152 01 ...

Page 35: ...e BCM50 main unit does not have a router but it does have 4 LAN ports one is the OAM port for technicians and the other three are for basic LAN connectivity See Figure 1 on page 36 BCM50a main unit with ADSL router The BCM50a main unit provides all of the same core functionality as the BCM50 main unit and it also has an integrated ADSL router for advanced data applications For detailed configurati...

Page 36: ...port 1 Music source Expansion LAN port 2 port 3 RJ 21 telephony connector Retention clip mounting hole Reset switch USB Music source LAN port 1 Expansion LAN port 2 port 3 WAN Additional LAN OAM port 0 RJ 21 telephony connector Power Retention clip mounting hole Reset switch USB LAN port 1 Expansion LAN port 2 port 3 WAN Additional LAN OAM port 0 RJ 21 telephony connector Power Retention clip moun...

Page 37: ...onal LAN ports BCM50a and BCM50e only Three RJ 45 jacks that provide connections to the Ethernet switch in the BCM50a and BCM50e main units You can use these ports to connect additional devices to the LAN Note These ports are not available on the BCM50 main unit reset switch A button to activate the reset feature Use a long thin tool to press the button Warning The reset feature erases programming...

Page 38: ...nformation Ensure that the MBM dip switches are set correctly see Verifying the media bay module switch settings on page 93 Figure 4 Expansion unit connections Table 2 Expansion unit ports connectors and descriptions Port connector Description LAN port port 1 An RJ 45 jack used to connect the customer LAN to the main unit The LAN port on the expansion unit is connected to the internal Ethernet swi...

Page 39: ...nal Ethernet switch on the main unit You can use the expansion unit LAN port to connect an additional device to the LAN Media bay modules The media bay modules MBM connect with external devices to implement various types of voice trunks and extensions You can install one MBM in an expansion unit and you can connect up to two expansion units to the BCM50 system Warning Make sure the power supply to...

Page 40: ...module availability on page 231 to determine which media bay modules and which types of trunk lines are available in your location Table 3 Trunk MBMs Module type What it does Special notes DTM Digital trunk media bay module Connects digital public switched telephone lines to the BCM50 system Can connect to one of four types of lines TI North American PRI ETSI ISDN E1 and European PRI E1 BRIM Basic...

Page 41: ... a set of monitor jacks you can use to monitor the span There are six additional LEDs on the front of the DTM For information about these additional LEDs refer to DTM LEDs on page 65 Figure 7 shows the DTM module interfaces Figure 7 DTM faceplate Basic rate interface media bay module The basic rate interface media bay module BRIM connects a maximum of four BRI ISDN loops to the BCM50 system The BR...

Page 42: ... bay modules Station media bay modules connect telephones and analog telecommunication devices to the BCM50 system Table 4 lists the available station media bay modules Table 4 Station MBMs Sheet 1 of 2 Module type What it does Special Notes DSM16 Digital station media bay module DSM32 Digital station media bay module Connects a maximum of 16 digital telephones to the BCM50 system Connects a maxim...

Page 43: ... trunk lines and 16 digital telephones Each of the four analog trunk lines support Caller ID and disconnect supervision An Aux port beside Line 1 allows you to use an analog telephony device such as a modem fax or telephone to share the trunk Figure 11 on page 44 shows the 4x16 MBM The 4x16 MBM has one RJ 21 connector and five RJ 11 connectors on the faceplate ASM8 Analog station media bay modules...

Page 44: ...ber and other information about the caller to the end user at the start of the call Firmware downloading capability allows the core to upgrade the ASM8 and GASM firmware at customer sites Enhanced ringing capability ASM8 and GASM provide a ringing voltage of 2 REN 65 V rms per port The ASM8 ASM8 and GASM each has one RJ 21 connector on the faceplate Figure 12 on page 45 shows the GASM Disconnect s...

Page 45: ...uency Europe 25 Hz 1 Hz 25 Hz 1 Hz 25 Hz 1 Hz 25 Hz 1 Hz 25 Hz 1 Hz Ringing voltage North America 80 V rms 10 55 V rms 10 65 V rms 10 65 V rms 10 65 V rms 10 Ringing voltage Europe 75 V rms 10 N A 65 V rms 10 65 V rms 10 65 V rms 10 Loop current 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum Battery feed voltage 48 V dc 10 48 V dc 10 29 V dc 10 48 V dc 10 48 V dc 10 FIC code...

Page 46: ...00 Hz when terminated with 600 ohms 20 dB for 200 to 3400 Hz when terminated with 600 ohms 20 dB for 200 to 3400 Hz when terminated with 600 ohms 20 dB for 200 to 3400 Hz when terminated with 600 ohms Insertion loss on an internal call ATA2 to BCM50 loss 3 0 dB 0 5 dB ATA2 to BCM50 loss 3 0 dB 0 5 dB ATA2 to BCM50 loss 3 0 dB 0 5 dB ATA2 to BCM50 loss 3 0 dB 0 5 dB ATA2 to BCM50 loss 3 0 dB 0 5 dB...

Page 47: ... the rackmount shelf in a standard equipment rack and connects to the RJ 21 telephony connector using a user supplied RJ 21 cable see Figure 14 Figure 14 Patch panel connectors Wallmount bracket To wallmount a BCM50 unit main unit or expansion unit you need a wallmount bracket The wallmount bracket is attached to the wall and the unit is connected to the wallmount bracket If the BCM50 system inclu...

Page 48: ...nector through a 50 pin header The WFC contains 12 eight pin modular jacks for digital stations 4 eight pin modular jacks for analog trunks and 4 eight pin modular jacks for analog stations The eight pin modular jacks accept RJ 45 or RJ 11 modular plugs There is also a terminal block for connecting auxiliary equipment and a 50 pin header to connect to the BCM50 see Figure 16 Figure 16 Wiring field...

Page 49: ...must have one power supply for each unit in your BCM50 system Figure 17 BCM50 power supply A BCM50 power supply is included with each main unit and expansion unit In addition international non North American users require a power supply adapter cord for each main unit and expansion unit Power supply adapter cord international users The power supply adapter cord is for international non North Ameri...

Page 50: ...this difference you must use an industry standard USB hub USB 1 1 compatible to connect the UPS data connection to the BCM50 system The USB hub not only provides additional USB ports it also converts the data communication speed so the UPS and BCM50 system can communicate properly On BCM50 systems with more than one unit the power supplies for all of the units must be connected to a single UPS The...

Page 51: ... bracket to install it in the main unit see Figure 18 For installation and replacement instructions refer to Replacing an internal component on page 189 Figure 18 Hard disk and bracket Cooling fan The main units have a single cooling fan The expansion unit has two cooling fans see Figure 19 Figure 19 Cooling fan Hard disk bracket Hard disk fan connector ...

Page 52: ...put Use this connection to connect an internally generated voice paging signal to an external paging amplifier customer supplied Page relay When you use the page output to connect an external paging amplifier you also use the page relay The page relay connects to a floating relay contact pair The BCM50 system uses the page relay to control the external paging amplifier Music input Use the Music in...

Page 53: ...to the component descriptions and installation procedures Note The analog trunk interfaces and analog telephony device interfaces on the RJ 21 telephony connector are compatible with the North American telephony interface standards only If your BCM50 system is in a country that uses a different telephony standard you must use media bay modules for your analog trunks and media bay modules or ATAs f...

Page 54: ...es 2001 2002 2004 and the IP Softphone 2050 have separate installation and operations documentation Refer to the documentation main index Table 7 Media bay modules Component description FRU Description Installation procedure DTM MBM Digital trunk media bay module To install a media bay module MBM BRIM MBM Basic rate interface media bay module To install a media bay module MBM DSM16 MBM Digital sta...

Page 55: ...ndicators Supports separate mute key and a headset key under the dial pad Digital Phone 7316E two line display three display buttons 16 memory buttons with indicators eight memory buttons without indicators Handsfree mute and headset buttons are located under the dial pad The default button assignment for the 7316E is different than the 7316 Digital Phone 7316E Key Indicator Module KIM all the fea...

Page 56: ...hown connects through an IP link to the BCM50 Has single line text display with a row of display keys on the second display line The IP Phone 2001 can be used to call through any type of BCM50 line IP Phone 2002 not shown connects through an IP link to the BCM50 Has two line text display with a row of display keys on the third display line Also has four memory keys with indicators The IP Phone 200...

Page 57: ...re KIMs Can also be used to extend the loop length between a telephone or terminal and the BCM50 system from 1 000 to 2 600 feet You must use a dedicated cable to connect the two locations Analog Terminal Adapter 2 ATA2 converts digital signals to analog signals to allow communication with analog devices such as fax machines modems and answering machines The ATA2 supports a maximum transmission ra...

Page 58: ...58 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 ...

Page 59: ...thernet router LEDs BCM50e only on page 63 Media bay module LEDs expansion units only on page 64 System status LEDs The two system status LEDs on the BCM50 BCM50a and BCM50e main units show the current state of the BCM50 system You can view the system status LEDs on the faceplate and on the top of the main unit see Figure 20 The bottom LED is the power LED and the top LED is the status LED Under n...

Page 60: ...eration Solid Green Solid Red There is a Major or Critical alarm on the BCM50 The status LED must be cleared using Element Manager Alarm Panel The LED does not clear itself Refer to the BCM50 Administration Guide N0016868 for more information Off Off No power to BCM50 Table 9 System status LEDs during startup or reboot Power Status Description Solid yellow Any System initializing not ready for ser...

Page 61: ...rt and expansion port LED indicators LED Status Description Yellow On The LAN port is operating at 10 Mb s Green On The LAN port is operating at 100 Mb s Both LEDs Off No connection Any LED Flashing The LAN port is sending or receiving network data The frequency of the flashes increases with increased traffic LAN port Router card LAN ports LAN ports LAN port LEDs Expansion LAN ports Expansion port...

Page 62: ...es Table 11 ADSL router LED descriptions LED Status Description Router status On The router card is functioning properly Off The router card is not ready or has malfunctioned Flashing The router card is rebooting Data Flashing The router card is sending receiving data through the WAN port Off The router card is not sending receiving data through the WAN port DSL On The router card is linked succes...

Page 63: ...thernet router LED states Table 12 LAN port LED indicators LED Status Description Router status On The router card is functioning properly Off The router card is not ready or has malfunctioned Flashing The router card is rebooting WAN port yellow On The WAN port is operating at 10 Mb s WAN port green On The WAN port is operating at 100 Mb s Any WAN port LED Flashing The WAN port is sending or rece...

Page 64: ...IM LEDs on page 66 Table 13 MBM LED descriptions Power Status Description Off Off The MBM does not have power or there is a failure of the MBM power converter On Off BCM50 to expansion unit failure or system initialization On Blinking Hardware is working but there is an operational problem such as no link to main unit is detected frame alignment is lost on messages from the main unit bandwidth not...

Page 65: ...itializing Loopback test On A continuity loopback test is running Receive alarm On A problem with the received digital transmission This half duplex link does not work Receive error On A small error as a result of degraded digital transmission Possible causes are an ohmic connection water ingress or too long a loop Transmit alarm On The DTM cannot transmit The DTM sends an alarm indication signal ...

Page 66: ...the ISDN line is active Figure 26 shows the location of the LEDs on a BRIM Figure 26 BRIM LEDs Table 15 describes the functions of the BRIM LEDs Table 15 BRIM LED functions LED Status Descriptions Power Refer to Media bay module LEDs expansion units only for details Status Refer to Media bay module LEDs expansion units only for details Power LED Status LED ...

Page 67: ...s on page 138 The BCM50 system can have a main unit with or without an integrated router BCM50 main unit no integrated router BCM50a or BCM50e with integrated router on page 68 BCM50 main unit no integrated router By default the main unit is configured with a dynamic IP address which means it requests an IP configuration from a DHCP server The BCM50 main unit can have two DHCP server configuration...

Page 68: ...0e with integrated router By default the BCM50a main unit or BCM50e main unit is configured with a dynamic IP address meaning that it requests an IP configuration from a DHCP server Since the integrated router has a DHCP server this DHCP server responds to the request By default the router LAN IP address is 192 168 1 1 and the IP address assigned to the BCM50 system is the first IP address in the ...

Page 69: ...e To disable the DHCP server on the main unit 1 From the Configuration tab click the Data Services folder to expand it 2 Select DHCP Server from the Data Services folder 3 Select the General Settings tab It is normally selected by default 4 Select Disabled from the drop down list to disable the DHCP server ...

Page 70: ...70 Chapter 4 Determining DHCP server configuration and IP address N0027152 01 N0027152 01 ...

Page 71: ...ide Chapter 5 Installing the BCM50 system To install a BCM50 system you must install a BCM50 main unit any expansion units required and the telephony components Figure 27 and Table 16 on page 72 provide an overview of the installation process Figure 27 BCM50 installation overview ...

Page 72: ...onents Verify that the expansion unit box contains all the required components in good condition Unpacking the expansion unit on page 92 Install a media bay module MBM Follow these steps to install an MBM set the MBM dip switches to factory default insert the MBM into the expansion unit Verifying the media bay module switch settings on page 93 Install an expansion unit Mount the expansion unit usi...

Page 73: ...es Emergency telephone IP Phones T7406 cordless system Installing telephones and peripherals on page 113 Install an ATA2 Perform the steps to install an ATA2 connect the ATA2 mount the ATA2 test insertion loss measurement configure the ATA2 Installing the analog terminal adapter on page 117 Table 16 BCM50 installation overview Sheet 2 of 2 Tasks Description Link to ...

Page 74: ...74 Chapter 5 Installing the BCM50 system N0027152 01 N0027152 01 ...

Page 75: ...t from equipment such as photocopiers electrical motors and other equipment that produces electromagnetic radio frequency and electrostatic interference within 1 5 m 5 ft of a three wire grounded electrical outlet clean free of traffic and excess dust dry and well ventilated within the temperature ranges of 5 C and 50 C 40 F and 120 F between 20 and 80 non condensing relative humidity structurally...

Page 76: ...oop on page 77 Digital loop The following parameters must be met for a digital loop one two or three twisted pair cables per telephone dc loop resistance of less than 64 Ω cable length 0 5 mm or 24 AWG less than 300 m 975 ft use of a station auxiliary power supply SAPS for loops 300 m 975 ft to 1200 m 3900 ft In North America the SAPS must be a CSA or UL approved Class 2 power source In Europe the...

Page 77: ...ation of the following hardware main unit BCM50 BCM50a or BCM50e expansion unit media bay module MBM telephones cabling for connections between hardware units You can connect a maximum of two expansion units to a BCM50 system Each expansion unit can contain one MBM Optional equipment You can add the following equipment to the BCM50 system to support specific requirements beyond the basic hardware ...

Page 78: ... BCM50 unit mounting hardware either a rackmount shelf a wallmount bracket per unit or four rubber feet per unit Phillips screwdriver 2 flat blade screwdriver pliers antistatic grounding strap punch down tool surge protector recommended cables 25 pair cable with right feeding female RJ 21 connectors 3 5 mm mono audio jack for external music source ...

Page 79: ...stalling the main unit This section describes how to install the main unit You can install the main unit in an equipment rack on a wall or on a desktop Figure 28 shows the steps required to install the main unit Figure 28 Overview of installing the main unit ...

Page 80: ...all a BCM50 main unit in a standard 19 inch equipment rack along with your other networking and telecommunications equipment To rackmount a BCM50 unit you need the optional rackmount kit NT9T6325 This kit provides the parts to mount up to four BCM50 units into a standard 19 inch equipment rack The BCM50 unit mounts into the tabs on the rackmount shelf These tabs prevent the unit from sliding aroun...

Page 81: ...ten the rackmount shelf to the rack using the four rack screws supplied with the rackmount kit See Figure 29 5 Continue with the next step Installing the BCM50 unit on the rackmount shelf Figure 29 Fasten the rackmount shelf to an equipment rack Installing the BCM50 unit on the rackmount shelf The rackmount shelf has slots molded into its surface that allow you to attach the BCM50 units to the she...

Page 82: ...rward until the feet touch the front side of the depressions 3 Slide the unit back until the feet click in place on the slots in the depressions see Figure 30 4 If you want to further secure the unit use four of the self tapping screws for plastic supplied with the rackmount kit to attach the unit to the rackmount shelf Make sure the screw holes in the unit are aligned with the holes in the rackmo...

Page 83: ...supply on the rackmount shelf 1 Place the power supply behind the BCM50 units on the back of the rackmount shelf Make sure the power supply is on its side with the label facing the back of the shelf 2 Use two cable ties to secure the power supply to the rackmount shelf 3 Repeat steps 1 and 2 for each power supply you are mounting To install the patch panel optional 1 Determine the location in the ...

Page 84: ...ation of the plywood backboard on the wall Use a ruler and a level to make sure that the plywood backboard is level 2 Mount the plywood backboard securely to the wall 3 Place the wallmount bracket on the backboard and mark the location of the center keyhole shaped screw hole on the plywood backboard see Figure 32 on page 85 Caution Refer to Checking the installation prerequisites on page 75 for ac...

Page 85: ... bracket If these options do not meet your requirements other options that are more difficult to connect are available For example you can route the Amphenol connector cable to the left of the unit or you can route the cable straight down the wall 6 Hang the wallmount bracket on the mounting screw 7 Use a level to make sure the wallmount bracket is level 8 Install two 8 x 2 cm 8 x 0 75 in round he...

Page 86: ...n round head wood screws to secure the wallmount bracket to the backboard see Figure 32 on page 85 16 Open the cable management door 17 Install two 8 x 2 cm 8 x 0 75 in round head wood screws into the screw holes in the cable trough 18 Repeat steps 13 to 17 for each additional unit If this is the last wallmount bracket for the BCM50 system continue to To install the BCM50 unit on the wallmount bra...

Page 87: ... wallmount lock to the left lock position See Figure 35 Figure 35 Wallmount lock in lock position 6 Use the supplied screw to secure the wallmount lock in position 7 Repeat steps 1 to 6 for each additional BCM50 unit you are installing 8 Install the BCM50 power supply using a method appropriate for your environment The power supply must be within 1 5 m 5 feet of the BCM50 unit and within 1 5 m 5 f...

Page 88: ...the WFC in the installation area with the 50 pin header cable connector at the top 3 Slide the WFC down until it is at the bottom of the installation area and held in place by the three clips see Figure 36 Figure 36 Slide in the WFC 4 Press the WFC firmly at the top left corner center and right tabs The WFC snaps into place see Figure 37 Figure 37 Snap the WFC into place 5 Optional Install the thr...

Page 89: ...n clip into the BCM50 unit 2 Attach the four self adhesive rubber feet to the bottom of the BCM50 unit by peeling off the paper backing and placing the feet on the unit as indicated in Figure 38 Figure 38 Location for feet on the bottom of the BCM50 unit 3 Position the BCM50 unit on a table or shelf Make sure you leave enough space around the unit for ventilation and access to the cables 4 If the ...

Page 90: ...BCM50 unit on top of another unit on page 83 5 Install the power supply next to the BCM50 unit The power supply must be within 1 5 m 5 feet of the BCM50 unit and within 1 5 m 5 feet of the ac power outlet wall outlet or UPS 6 Repeat step 5 for each power supply Next step If you are installing an expansion unit proceed to Installing an expansion unit on page 91 Otherwise proceed to Connecting the c...

Page 91: ...eases the capacity of your BCM50 system by providing a method of adding a media bay module MBM Each MBM you add increases the number of public switched telephone network PSTN trunks or extensions that you can connect to the BCM50 system Figure 39 shows the steps required to install the expansion unit Figure 39 Overview of installing a expansion unit ...

Page 92: ...unit box and remove all the components Check that you have all the following components one expansion unit one expansion unit power supply one power supply cable one expansion cable shielded Ethernet cable one power supply retention clip four rubber feet the BCM50 First Time Installation and Configuration Guide N0027149 Visually inspect the components for any damage that may have occurred during s...

Page 93: ...s is the default setting for the MBM switches After you have set the switches proceed to Installing a media bay module in an expansion unit on page 95 Note The GASM and GATM MBMs have a different dip switch configuration than shown in Figure 40 Refer to To set GASM dip switches on page 94 and To set GATM dip switches on page 94 for more information Caution The MBM dip switches must remain in their...

Page 94: ...ng a media bay module in an expansion unit on page 95 Table 17 GASM dip switch settings switch 1 3 Switch Description Setting Switch 1 Firmware download capability OFF Standard mode firmware downloading not supported ON Enhanced mode firmware downloading supported Switch 2 Set when the firmware is downloaded from the BCM50 for enhanced mode only OFF if you want the GASM to download the firmware wh...

Page 95: ...g the expansion unit Installing the expansion unit Make sure that the expansion unit is installed close enough to the main unit so that the supplied expansion cable can be connected between the expansion unit and main unit The expansion unit can be mounted in a rack on a wall or on a desktop Typically the expansion unit is mounted in the same way as the main unit Use one of the following procedure...

Page 96: ...96 Chapter 8 Installing an expansion unit N0027152 01 N0027152 01 ...

Page 97: ...e Chapter 9 Connecting the cables to the BCM50 system This section describes how to connect the telephone lines telephony devices and power to the BCM50 system Figure 41 shows the steps required to connect the cables to the BCM50 system Figure 41 Overview of connecting cables to the BCM50 system ...

Page 98: ...units Figure 42 shows the location of the expansion ports on the BCM50 main unit and the expansion unit Figure 42 Expansion ports If your BCM50 system does not have an expansion unit proceed to Connecting the power supply on page 100 Note The expansion unit connected to expansion LAN port 2 on the main unit is designated as Expansion 1 in Element Manager while the expansion unit connected to expan...

Page 99: ...port 2 on the main unit This expansion unit is now designated as Expansion 1 in Element Manager To connect the second expansion unit Plug the other end of the expansion cable into expansion LAN port 3 on the main unit This expansion unit is now designated as Expansion 2 in Element Manager Figure 43 Connecting the expansion unit to the BCM50 Main Unit Note Keycodes are required for the expansion po...

Page 100: ...e 50 When connecting a UPS you must use a USB hub between the UPS and the BCM50 system Figure 44 on page 101 shows how to connect the UPS Table 19 Default line and extension numbers Default extension numbers Default line numbers Main unit Digital 221 232 Analog 233 236 061 064 Expansion port 1 237 268 065 094 Expansion port 2 269 300 095 124 The number and type of lines and extensions that are ava...

Page 101: ... refer to the UPS documentation 3 Plug the other end of the USB cable into the USB hub 4 Plug one end of the second USB cable into the USB hub 5 Plug the other end of the second USB cable into the USB port on the main unit 6 Plug the UPS power cord into the ac power source wall outlet 7 Proceed to Connecting the lines and extensions on page 102 To connect a power supply without a UPS 1 Unpack the ...

Page 102: ... the optional wiring field card WFC to simplify the connection of the lines and extensions to the RJ 21 telephony connector in a wallmount or deskmount installation For rackmount installations you can use the optional rackmount patch panel Refer to the following sections for information on connecting lines and extensions Wiring warnings on page 103 Connecting lines and extensions to the RJ 21 tele...

Page 103: ...follow the installation instructions carefully Warning Use only qualified persons to service the system The installation and service of this unit must be performed by service personnel with the appropriate training and experience Service personnel must be aware of the hazards of working with telephony equipment and wiring They must have experience in techniques that minimize any danger of shock or...

Page 104: ... the main unit 5 Select the appropriate option to secure the RJ 21 connector to the main unit If you are using a straight RJ 21 connector use the two supplied screws on the sides of the connector to secure it If you are using a right angle RJ 21 connector use the supplied screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use ...

Page 105: ...phone lines to DTM BRIM or 4x16 MBMs 1 Read the warnings in Wiring warnings on page 103 2 Obtain a telephone cable that has a modular plug that matches the MBM to which you are connecting RJ 48C for DTM RJ 45 for BRIM RJ 11 for 4x16 3 Plug the modular cable into the jack in the front of the MBM 4 Connect the other end of the cable to the telephone company demarcation blocks of the building 5 If yo...

Page 106: ...r To secure the right side of the connector use the supplied cable tie to fasten the 25 pair cable to the anchor on the MBM 5 Connect the other end of the cable to the telephone company demarcation blocks of the building 6 Select the appropriate option for your system If your BCM50 system has another expansion unit repeat this procedure if you are adding more telephone lines or proceed to Connecti...

Page 107: ...its on page 105 if you are adding telephone lines If your BCM50 system does not have another expansion unit proceed to Connecting the auxiliary equipment Refer to the following sections for information on wiring the station MBMs 4x16 wiring charts on page 221 DSM16 and DSM32 wiring charts on page 225 ASM8 ASM8 and GASM wiring chart on page 227 Connecting the auxiliary equipment The main unit has c...

Page 108: ...ut level is 0 dBm0 with reference to 600 ohms for a PCM encoded signal at 0 dBm There is no dc voltage across the page output terminals When you use the page signal output to connect an external paging amplifier you also use the page relay output which contains a floating relay contact pair The system uses this output to control the external paging amplifier The contact pair for the page relay out...

Page 109: ... the RJ 21 telephony connector on page 110 Music source specifications Ensure that the music source follows these guidelines Nominal input impedance is 3 3 kilohms Nominal sensitivity of this interface returned to digital encoded PCM is 22 dBm0 for a 0 25 V rms input signal The input is limited so that the encoded analog content at the digital interface to the network does not exceed 12 dBm when a...

Page 110: ...quipment proceed to Next step on page 112 To connect the music source using the RJ 21 telephony connector 1 Connect the music source output to the music source input on the RJ 21 telephony connector Refer to the RJ 21 telephony connector wiring chart on page 205 to determine which pair of wires is used for the music source input 2 Adjust the volume of the music source to an appropriate level by pl...

Page 111: ...f the terminal block 4 Insert the bare wire ends or 6mm in the appropriate holes on the sides of the terminal block 5 Tighten the screws to hold the wires in place 6 Re install the terminal block on the header of the WFC 7 Connect the remaining wires digital telephones analog telephones and analog trunks to the WFC The 8 pin modular jacks on the WFC accept RJ 45 or RJ 11 modular plugs 8 Connect ca...

Page 112: ...patch panel 8 Connect the wires digital telephones analog telephones and analog trunks to the patch panel 9 Connect cables to the main unit as required Next step After you have connected the cables to the BCM50 system you can configure the initial parameters Refer to Installing telephones and peripherals on page 113 for information about configuring these parameters ...

Page 113: ...cy telephone on page 114 Installing IP Phones on page 115 Installing T7406 cordless systems on page 115 System telephones The BCM50 system supports a number of analog digital IP telephony and cordless telephones Refer to Telephones and adapters on page 54 for more information on supported telephones Analog telephones are supported either through the analog station ports on the main unit analog sta...

Page 114: ...IM is added Refer to the CAP user card for instructions about using a CAP For more information refer to the BCM50 Device Configuration Guide N0027146 Installing an emergency telephone You can use the emergency telephone to make calls when there is no power to the BCM50 system To install an emergency telephone on the BCM50 system connect a single line analog telephone to the auxiliary port on the C...

Page 115: ...o the IP Telephone Installation and Configuration Guide Installing T7406 cordless systems The T7406 cordless system consists of a base station that connects up to three digital station ports on the BCM50 system providing a radio interface for three cordless handsets The cordless handsets register to the base station which transfers the call over the telephone lines connected to the system The hand...

Page 116: ...116 Chapter 10 Installing telephones and peripherals N0027152 01 N0027152 01 ...

Page 117: ...lant wiring only Refer to the following sections for information on installing an ATA2 Configuration overview Installing the ATA2 on page 118 Configuring the ATA2 on page 121 Refer to Table 5 on page 45 for ATA2 specifications Configuration overview This section describes environment configurations for connecting analog and data devices to the main unit using an ATA2 Analog telephone Analog data d...

Page 118: ...s section provides information on installing the ATA2 Connecting the ATA2 Mounting the ATA2 on page 119 Test insertion loss measurement on page 120 Connecting the ATA2 After the correct environment has been set up connect the BCM50 system and the analog device to the ATA2 then connect the power see Figure 48 Figure 48 ATA2 top view Figure 49 shows the pinouts for the connection cables Data communi...

Page 119: ...all as described in this section To mount the ATA2 on a wall 1 When using 0 5 mm wire 24 AWG select a location within 800 m 2600 ft of the BCM50 2 Allow 12 5 cm 5 in clearance for the line jack terminal jack and power supply connector 3 Screw two 4 mm 8 screws into the wall 130 mm 5 1 4 in away from each other Leave 6 mm 1 4 in of the two screws showing 4 Align the slots at the back of the ATA2 un...

Page 120: ...ial up test lines with a transmission test set For example Hewlett Packard 4935A Transmission Test Set To measure the insertion loss from the CO to the analog device 1 Establish a connection to the 1 mW 1 kHz CO service line with an analog telephone attached to the ATA2 2 Ensure that the analog port terminates correctly in 600 ohms Replace the analog telephone with the test set Longitudinal balanc...

Page 121: ...e attached to the ATA2 2 Make sure the analog port terminates correctly in 600 ohms by Replace the analog telephone with the test set Use TRANSMIT 600 OHM HOLD mode on the test set 3 Make sure the test set connects in parallel to the service line before removing the analog telephone or the line drops 4 Remove the analog telephone 5 Introduce a 1 kHz tone into the analog line at 10 dBm and measure ...

Page 122: ...122 Chapter 11 Installing the analog terminal adapter N0027152 01 N0027152 01 ...

Page 123: ...ure more advanced parameters using Element Manager or Telset Administration after the BCM50 system is operational Figure 52 shows an overview of configuring the basic BCM50 parameters Figure 52 Overview of configuring the basic BCM50 parameters For simplicity the task of configuring the basic BCM50 parameters is divided into two parts Initial parameters overview on page 124 Startup parameters over...

Page 124: ...bnet mask Default gateway Feature 9 8 IP Address Configuration System IP Subsystem IP Address Modem Enable disable modem Feature 9 8 Modem Configuration Administrator Access Modem Modem System Region Feature PROFILE Administration Utilities Reset Cold Reset Telephony Services System Telephony startup Template Start DN Feature STARTUP Administration Utilities Reset Cold Reset Telephony Services Tel...

Page 125: ...r Year N A Configuration System Date and Time Time DHCP server Enable disable server IP domain name Primary DNS Secondary DNS Default gateway N A Configuration Data Services DHCP Server DHCP Server IP Phones Enable registration Enable global pwd Global pwd Auto assign DNs Advertisement logo N A Configuration Resources Telephony Resources IP Telephones SNMP Enable disable SNMP Minimum security Vers...

Page 126: ...126 Chapter 12 Configuring the BCM50 system N0027152 01 N0027152 01 ...

Page 127: ...ation parameters You cannot set all the basic parameters using Telset Administration Therefore after configuring the initial parameters you must use Element Manager to set the startup parameters Refer to Configuring the startup parameters on page 137 Refer to the BCM50 Telset Administration Guide N0027176 for more information on Telset Administration Figure 53 shows an overview of using Telset Adm...

Page 128: ...d 266344 respectively 3 Press NEXT to scroll through the menu and select Feature Codes 4 Press OK 5 Press NEXT to scroll through the list and do one of the following a If you want to enter keycodes to activate features select Feature List Press SHOW to view the available features Use the soft keys to activate features for your system b If you want to modify existing keycodes select Keycode Press S...

Page 129: ...eway However these settings have no effect as long as the system is disabled 7 Press Back to reboot the system To configure the modem 1 Select Feature 9 8 from a two line display telephone 2 Enter the following user ID and password User ID SETNNA Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively 3 Press NEXT to scroll through the menu and select Mo...

Page 130: ...ate Telset user accounts 1 Select Feature 9 8 from a two line display telephone 2 Enter the following user ID and password User ID SETNNA Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively 3 Press NEXT to scroll through the menu and select User Accounts 4 Press OK The Accounts screen appears 5 Press NEXT to scroll through the list of available accou...

Page 131: ...rd for the account 14 Enter the new password again to confirm it Refer to To create user accounts on page 141 for more information on creating user accounts using Element Manager Next step After you configure the initial parameters using Telset Administration you must configure the startup parameters using Element Manager Refer to Configuring the startup parameters on page 137 for more information...

Page 132: ...132 Chapter 13 Using Telset Administration to set the basic parameters N0027152 01 N0027152 01 ...

Page 133: ...er an IP network and display the programming interface for that device Through Element Manager you can configure all of the basic parameters which include Configuring the initial parameters on page 135 Configuring the startup parameters on page 137 Refer to the BCM50 Administration Guide N0016868 for more information on how to use Element Manager Figure 54 shows an overview of using Element Manage...

Page 134: ...ick Ok The Welcome to BCM50 web page opens 5 From the Welcome to BCM50 web page click Administrator Applications The Administrator Applications page opens 6 From the Administrator Applications page click BCM50 Element Manager The Element Manager panel opens 7 Click Download Element Manager on the right side of the screen 8 When BCM50 Element Manager has finished downloading double click the applic...

Page 135: ...our system To configure the IP subsystem 1 From the Configuration tab click the System folder to expand it 2 Select IP Subsystem from the System folder 3 Select the General Settings tab It is normally selected by default 4 Click Modify in the IP Settings area The Modify IP Settings dialog box opens 5 Configure the Modify IP Settings attributes see Table 22 6 Click Ok Table 22 Modify IP Settings at...

Page 136: ...3 Click Cold Reset Telephony Services The Cold Reset Telephony dialog box opens 4 Configure the Cold Reset Telephony attributes see Table 23 5 Click Ok To initialize voice mail 1 From the Configuration tab click Applications folder to expand it 2 Select Voice Messaging Call Center from the Applications folder 3 Click Launch CallPilot Manager The Quick Install Wizard form opens If your voice mail s...

Page 137: ...fication from the System folder 3 Enter a name for your system in the System name field Table 24 Quick Install Wizard attributes Attribute Description Attendant DN Enter the extension number of the attendant or operator assigned to CallPilot Primary UI Style Select the mailbox user interface used as a default for the mailboxes If you select NVM the mailbox user interface uses Norstar voice mail vo...

Page 138: ...rk server to determine the correct time and date Set to Trunk if you want to receive time and date settings from PSTN if available Set to Manual if you want to be able to manually configure the time and date for your system NTP server If clock control is set to NTP then enter an address for the server Date and time Use the dropdown calendar to select the correct date and time Year If clock control...

Page 139: ...ult gateway The gateway through which DHCP clients connect to an external network Generally this is the IP address of your network router Table 27 IP Terminal Global Settings attributes Attribute Description Enable registration Set this value to ON to allow new IP clients to register with the system WARNING Remember to set Registration to Off when you have finished registering the new telephones E...

Page 140: ...P community strings 1 From the Configuration tab click the Administrator Access folder to expand it 2 Select SNMP from the Administrator Access folder 3 Select the Community Strings tab 4 Click Add The Add Community String dialog box opens Tip To automatically configure IP Phones with DNs assigned 1 Set enable registration to ON 2 Set global registration password to ON 3 Leave global password fiel...

Page 141: ...uration tab click the Administrator Access folder to expand it 2 Select Accounts and Privileges from the Administrator Access folder 3 Select the View by Accounts tab 4 Click Add to add a user account The Add Account dialog box opens 5 Configure the Add Account attributes see Table 30 Table 29 Add Community String attributes Attribute Description Community String Enter the entry name used as key t...

Page 142: ... the basic parameters proceed to Completing the initial installation optional on page 149 Callback number If Callback is required enter the number to which the system calls back in order to verify the dial up user access Callback passcode This is the code the system uses to confirm the callback is legitimate Table 30 Add Account attributes Sheet 2 of 2 Attribute Description ...

Page 143: ...rameters This template can be used to quickly configure a single system or multiple systems You create the Startup Profile using the Startup Profile template a Microsoft Excel template You then use a USB storage device to transfer the Startup Profile data to the BCM50 main unit Loading the Startup Profile adds approximately 5 minutes to the time for the BCM50 to boot Figure 55 shows an overview of...

Page 144: ...he Startup Profile template from the main unit a portable USB storage device compatible with USB 1 1 formatted for FAT32 Note The USB storage device must be formatted for the FAT32 file system If necessary reformat the USB storage device by plugging it into the USB port of your computer right clicking the USB device icon and selecting FAT32 reformatting This destroys any data you had on the USB No...

Page 145: ...e The Startup Profile Template panel opens 7 Click Download Startup Profile Template on the right side of the screen Configuring basic parameters To customize a Startup Profile for your system 1 On a computer that has a USB port and Microsoft Excel open the Startup Profile template Microsoft Excel template 2 Enter your BCM50 system ID in the appropriate System ID field in the Startup Profile templ...

Page 146: ...SB storage device 9 If you want to load your keycodes using the Startup Profile copy the keycodes file to the root directory of the USB storage device The name of the keycodes file on the USB storage device must exactly match the filename you entered in the Startup Profile editor 10 Remove the USB storage device from the USB port on the computer The Startup Profile is now stored on the USB storage...

Page 147: ...er you have loaded the Startup Profile you can connect the data networking cables Refer to Completing the initial installation optional on page 149 for information about connecting these cables Note The Startup Profile works only on a BCM50 system that has no keycodes loaded After the keycodes are loaded the Startup Profile does not work This condition prevents unintentional overwriting of the par...

Page 148: ...148 Chapter 15 Using the Startup Profile to configure parameters N0027152 01 N0027152 01 ...

Page 149: ...itial installation optional This section provides information on completing the initial installation of your BCM50 system These options are described for informative purposes and do not have to be completed Figure 56 shows an overview of completing the initial installation Figure 56 Overview of completing the initial installation ...

Page 150: ... media bay module For information on installing a media bay module MBM and setting the dip switches refer to Installing a media bay module in an expansion unit on page 95 You can also refer to Connecting the expansion unit on page 98 for more details on connecting the cables between the main unit and expansion unit s To configure the MBM s 1 Open Element Manager and connect to your BCM50 system 2 ...

Page 151: ...on If you plan on using the modem for management tasks you can customize its settings including dial in and dial out settings depending on your specific needs Refer to the BCM50 Networking Configuration Guide N0027156 for information on configuring the modem Checking for software updates Nortel frequently updates the BCM50 software Therefore a standard part of any installation is to ensure your sy...

Page 152: ...er configuration of the security policies Refer to the BCM50 Administration Guide N0016868 for information on customizing the security policies Performing a backup You can perform a backup of your BCM50 system at regular intervals including after initial installation This ensures that you have a copy of your system data available to restore the system if needed Refer to the BCM50 Administration Gu...

Page 153: ... LAN and WAN cables to the BCM50 system Figure 58 shows the steps required to connect the data networking cables to the BCM50 system Figure 58 Overview of connecting data networking cables to the BCM50 system Refer to the following sections for information on connecting the cables to the BCM50 system Connecting the BCM50 system to the LAN on page 154 Connecting the BCM50 system to the WAN on page ...

Page 154: ...ected to the network switch built into the main unit Expansion LAN ports The expansion ports are used for two purposes connecting the expansion units and providing LAN access to other network devices If there is an expansion unit connected to the port the expansion port provides signaling channels media channels and LAN datagrams to the expansion unit The expansion unit connects the signaling and ...

Page 155: ...switch 5 If you are installing a BCM50a or BCM50e proceed to Connecting the BCM50 system to the WAN on page 156 If you are installing a BCM50 proceed to Next step on page 157 Router card LAN ports The router card LAN ports are used to connect network devices such as IP telephones to the LAN These ports are connected to the network switch built into the main unit Any devices connected to these port...

Page 156: ...the WAN To connect the BCM50e main unit to the WAN To connect the BCM50a main unit to the WAN on page 157 To connect the BCM50e main unit to the WAN 1 Use the Integrated Router Web GUI to configure the router card on the BCM50e main unit Refer to the BCM50e Integrated Router Configuration Guide N0027182 for information about how to configure the router 2 Connect one end of a standard Ethernet cabl...

Page 157: ...ne cable to the ADSL telephone line provided by your ISP 4 Plug the other end of the telephone cable into the WAN port Next step After you have connected the cables to the BCM50 system you can test the system Refer to Testing basic BCM50 functionality on page 159 for information about testing the BCM50 system Warning Do not plug the WAN cable into the system unless the power supply is connected to...

Page 158: ...158 Chapter 17 Connecting the BCM50 system to the LAN and WAN N0027152 01 N0027152 01 ...

Page 159: ... To check the ATA2 wiring on page 163 Reset to factory settings on page 163 To perform a Level 1 and Level 2 reset on page 164 To test the main unit If you have a digital station keycode installed use the following test to ensure the main unit is operating properly 1 Go to an extension that is connected to the RJ 21 telephony connector on the main unit 2 Check for dial tone 3 Use this extension to...

Page 160: ...up and Restore Utility to load a recent backup of system programming If a recent backup is not available correct the programming using Element Manager or the Telephone Administration feature To test the expansion unit Use the following test to ensure the expansion unit is operating properly 1 Make sure that the BCM50 system has fully booted Refer to Viewing the BCM50 system LEDs on page 59 for ind...

Page 161: ...ct version is loaded on the ASM GASM or GATM unit 6 Use Element Manager or the Telephone Administration feature to check the programming for the lines or extensions that are connected to the MBM 7 Reboot the system to ensure that the BCM50 main unit is functioning correctly 8 If the programming is incorrect use the Backup and Restore Utility to load a recent backup of system programming If a recen...

Page 162: ...it 3 Check that the MBM and expansion unit are enabled using either Element Manager or Telset Administration If they are enabled disable them then enable them again 4 Check that all the switches on the MBM are set to on Refer to Verifying the media bay module switch settings on page 93 for more information about these switches If the MBM is a GASM or GATM all the switches on the right are not set ...

Page 163: ...are to ATA2 The wiring must be equivalent to 800 m of 0 5 mm wire 2600 ft of 24 AWG or less Do not use bridge taps and loading coils between the BCM50 hardware and ATA2 Reset to factory settings This section describes how to reset the BCM50 system to the factory settings or a stable working condition using the reset switch see Figure 61 Once the BCM50 is in this condition further modifications can...

Page 164: ...ing the reset switch with a long thin non metallic needle in the sequence described in the procedure To perform a Level 1 and Level 2 reset As you press the reset switch the LEDs blink in a pre defined fashion to guide and confirm user input The various states of the power and status LEDs indicate the following A blinking power LED indicates a user input window the BCM50 system is waiting for user...

Page 165: ... confirm Perform level 1 reset Perform level 2 reset Level 2 reset confirm Press reset Press reset Press reset Press reset Do not press reset D o n o t p r e s s r e s e t 5 second timer 5 s e c o n d t i m e r Do not press reset 10 second timer Wait 5 minutes Wait 17 minutes System is ready System is ready Reset request cancelled Note 2 All times in this figure are approximate Note 1 In the reset...

Page 166: ...and is ready for user action Table 33 Level 2 reset Step User action Power LED Status LED System state Alternative user action 1 Boot up the system Solid yellow Solid yellow Power self test No action system remains off Solid yellow Off Power self test Flashing yellow Solid yellow Ready for reset input 2 Press reset switch Solid red Flashing yellow Request Level 1 reset Do not press reset switch sy...

Page 167: ...onents Figure 63 shows the steps required to replace the BCM50 system components Figure 63 Overview of replacing the BCM50 system components Refer to the following chapters for information on replacing the BCM50 components Replacing a power supply on page 169 Replacing a main unit on page 173 Replacing a media bay module on page 179 Replacing an expansion unit on page 183 Replacing an internal com...

Page 168: ...168 Chapter 19 Replacing the BCM50 system components N0027152 01 N0027152 01 ...

Page 169: ...ower supply Figure 64 shows an overview of replacing a power supply Figure 64 Overview of replacing the BCM50 power supply Refer to the following sections for information on replacing a power supply Preparing the system for maintenance on page 170 Removing the power supply on page 170 Connect the new power supply on page 171 Returning the system to operation on page 171 ...

Page 170: ...6 Unplug the main unit when the status and power LEDs go from solid green to flashing orange 7 Continue to the next step Removing the power supply Removing the power supply Before you disconnect the power supply read the warnings about connecting network lines in Wiring warnings on page 103 To remove the power supply 1 Remove the telephony and data networking lines from the BCM50 units These lines...

Page 171: ...nings on page 103 To connect the new power supply 1 Connect the new power supply Refer to Connecting the power supply on page 100 2 Connect the telephony and data networking lines that you removed in Step 1 of Removing the power supply on page 170 3 Proceed to Returning the system to operation Returning the system to operation Check if the system programming is still intact If not use Element Mana...

Page 172: ...172 Chapter 20 Replacing a power supply N0027152 01 N0027152 01 ...

Page 173: ...de Chapter 21 Replacing a main unit There are three types of main units available the BCM50 the BCM50a and the BCM50e This chapter describes the procedure for replacing a main unit Figure 65 shows an overview of replacing a main unit Figure 65 Overview of replacing a main unit ...

Page 174: ...rom the Utilities folder 5 Click Reboot BCM50 System to reboot the system The BCM50 system begins the shutdown process 6 Unplug the main unit when the status and power LEDs go from solid green to flashing orange 7 Continue to the next step To disconnect the cables To disconnect the cables 1 Remove the 25 pair cable from the RJ 21 telephony connector on the front of the main unit 2 Remove the Ether...

Page 175: ...it has been secured to the rackmount shelf with screws remove these screws from the bottom of the rackmount shelf 4 Slide the main unit forward until is disengages from the clips on the rackmount shelf 5 Lift the main unit off of the rackmount shelf and set it on a flat clean static free surface 6 Continue to the next step Installing the new main unit on page 176 To remove a wallmounted main unit ...

Page 176: ...cedure To connect the cables To connect the cables 1 Insert the power supply retention clip into the new main unit 2 Rotate the power supply retention clip so that the power supply jack is clear 3 Connect the power supply cord to the main unit 4 Rotate the power supply retention clip to lock the power supply cord in place 5 Connect to ac power source a If the system has a UPS connect the USB cable...

Page 177: ...either LED is not solid green there is a problem with the main unit Refer to System status LEDs on page 59 for a detailed description of the LED states 2 If this system has an expansion unit check the Power and Status LEDs on the media bay module MBM in the expansion unit Both LEDs should be solid green If either LED is not solid green there is a problem with the MBM or the expansion unit Refer to...

Page 178: ...178 Chapter 21 Replacing a main unit N0027152 01 N0027152 01 ...

Page 179: ...e This chapter describes the procedure for replacing a media bay module MBM Figure 66 shows an overview of replacing the MBM Figure 66 Overview of replacing an MBM Refer to the following procedures to replace an MBM To remove the MBM on page 180 To insert the new MBM on page 181 To return the system to operation on page 181 ...

Page 180: ...retention clip to free the power supply cord 5 Remove the power supply cord from the expansion unit 6 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface 7 Pull the ejector lever out with your index finger Then grasp the ejector lever with your thumb and index finger and pull outward to disengage the MBM see Figure 67 Finish removing the MBM by hand Fi...

Page 181: ...ou replaced a DSM16 with a 4x16 you must make any additional connections to the MBM before continuing 7 Proceed to To test the MBM on page 161 To return the system to operation 1 Check the Power and Status LEDs on the main unit Both LEDs should be solid green If either LED is not solid green there is a problem with the main unit Refer to System status LEDs on page 59 for a detailed description of ...

Page 182: ...182 Chapter 22 Replacing a media bay module N0027152 01 N0027152 01 ...

Page 183: ...Installation and Maintenance Guide Chapter 23 Replacing an expansion unit This chapter describes the procedure for replacing an expansion unit Figure 68 shows an overview of replacing an expansion unit Figure 68 Overview of replacing an expansion unit ...

Page 184: ... Disconnect the LAN cable from the LAN port on the expansion unit 4 Disconnect all of the telephone lines and extension cables from the MBM inserted in the expansion unit If there is more than one cable mark the cables to identify the port from which they were removed 5 Rotate the power supply retention clip to free the power supply cord 6 Remove the power supply cord from the expansion unit 7 Con...

Page 185: ...rface 7 Continue to the next step To remove the MBM on page 180 To remove a wallmounted expansion unit 1 Ensure that all of the cables are removed from the expansion unit If they are not refer to To disconnect the expansion unit cables on page 184 2 Lift the expansion unit up until it disengages from the clips on the wallmount bracket 3 Pull the expansion unit out and away from the wallmount brack...

Page 186: ...r to Figure 69 Figure 69 Remove an MBM 3 Grasp the top and bottom edges of the MBM Remove the MBM from the expansion unit Place the MBM in a flat clean and static free surface 4 Continue to the next step Installing the new expansion unit Inserting the MBM in the new expansion unit To insert the MBM in the new expansion unit refer to Installing a media bay module in an expansion unit on page 95 Pro...

Page 187: ... same line and extension numbering make sure you connect the cables to the ports from which the were removed 8 Use Element Manager to enable the MBM Refer to the BCM50 Administration Guide N0016868 for more information on enabling an MBM To return the system to operation 1 Check the Power and Status LEDs on the main unit Both LEDs should be solid green If either LED is not solid green there is a p...

Page 188: ...188 Chapter 23 Replacing an expansion unit N0027152 01 N0027152 01 5 Set the basic configuration parameters Refer to Configuring the BCM50 system on page 123 for more information ...

Page 189: ...s inside the main unit that you can replace the hard disk the fan and the router card Figure 70 shows an overview of replacing an internal component Figure 70 Overview of replacing an internal component Caution You must wear an antistatic grounding strap at all times when handling electronic components Failure to do so can result in damage to the equipment ...

Page 190: ...e following procedure If the system is not operating continue to To disconnect the cables on page 191 To shut down the system 1 Check for a recent backup of the BCM50 system programming 2 If there is no recent backup use Element Manager to back up the system data For information about backing up the system data refer to the BCM50 Administration Guide N0016868 3 In Element Manager from the Administ...

Page 191: ...ly cord from the BCM50 main unit 9 Continue to the next step Removing the main unit Removing the main unit The method you use to remove the main unit depends on how the unit is mounted Use one of the following procedures to remove the BCM50 main unit To remove a rackmounted main unit To remove a wallmounted main unit on page 192 To remove a desktop mounted main unit on page 192 To remove a rackmou...

Page 192: ...the cables are removed from the main unit If they are not refer to To disconnect the cables on page 191 2 If a unit is mounted on top of the main unit slide that unit forward until it disengages from the clips on the main unit Lift the unit off of the top of the main unit 3 Lift the main unit off of the desktop and set it on a flat clean static free surface 4 Continue to the next step Opening the ...

Page 193: ...icated by A from the back of the unit Refer to Figure 71 for the location of the screws Figure 71 BCM50 case screws 4 Turn the BCM50 unit over so that the top of the unit is facing up 5 While holding the bottom of the BCM50 case slide the top of the case back to disengage the locking clips see Figure 72 on page 194 screws ...

Page 194: ...nal component Removing an internal component Use one of the following procedures to remove the component To remove the hard disk on page 195 To remove the fan on page 196 To remove the router card on page 197 Warning Protect the hardware components against damage from electrostatic discharge Always wear a ground wriststrap before you handle components Always place the components in static free con...

Page 195: ...Refer to Figure 73 for the location of the cable Figure 73 Hard disk cables 3 Lift the hard disk and hard disk bracket out of the main unit and place them on a flat clean static free surface 4 Remove the four screws that secure the hard disk to the hard disk bracket see Figure 74 on page 196 Caution Do not use an electric or magnetized screwdriver near the hard disk You can lose the information st...

Page 196: ...he next step Inserting the new component on page 198 To remove the fan 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Ensure the main unit case is open If it is not refer to Opening the main unit case on page 192 3 Remove the hard disk to access the fan cable see Figure 75 on page 197 Refer to To remove the hard disk on page 195 Remove these scr...

Page 197: ...unding strap to your wrist and the other end to a grounded metal surface 2 Ensure the main unit case is open If it is not refer to Opening the main unit case on page 192 3 Remove the three router card retaining screws 4 Gently lift the back of the router card to disengage it from the card connector 5 Slide the router card back so the modular connectors clear the bezel 6 Lift the router card over t...

Page 198: ...e to the top of the bracket as possible 3 Use the four hard disk bracket screws to secure the hard disk to the bracket see Figure 76 on page 199 Caution Use only a Nortel approved replacement part Contact your account representative for the current list of approved replacement parts Warning Protect the hardware components against damage from electrostatic discharge Always wear a ground wriststrap ...

Page 199: ...he cable 8 Ensure the fan cable is routed through the cutouts under the hard disk and bracket Also make sure that any slack in the fan cable is secured in the clips on the hard disk bracket see Figure 77 on page 200 Caution Use only the screws that you removed from the hard disk in the procedure To remove the hard disk on page 195 Using other screws may damage the hard disk Note Do not force the c...

Page 200: ...M50 case Ensure the fans are oriented such that the airflow is out of the unit 3 Connect the fan cable to the header 4 Ensure the fan cable is routed through the cutouts under the hard disk and bracket Also make sure that any slack in the fan cable is secured in the clips on the hard disk bracket see Figure 77 Caution Ensure that you follow the same routing for the cables as before the component w...

Page 201: ... CSC 6 Use the three screws you removed in the procedure To remove the router card on page 197 to secure the Router card to the CSC 7 Continue to the next step To close the main unit case Closing the main unit case To close the main unit case 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Place the top of the case on top of the main unit case Ma...

Page 202: ...Turn the main unit over so that the top of the unit is facing up 7 Continue with the next step Installing the main unit Installing the main unit Use one of the following procedures to install the BCM50 main unit Installing the BCM50 unit on the rackmount shelf on page 81 To install the BCM50 unit on the wallmount bracket on page 86 To install the BCM50 unit on a desktop or shelf on page 89 Caution...

Page 203: ... use the two screws on the sides of the connector to secure it If you are using a right angle RJ 21 connector use the screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use a cable tie to fasten the 25 pair cable to the anchor on the main unit 11 Continue to the next step To return the BCM50 system to operation To return the B...

Page 204: ...ming from the recent backup If there is not a recent backup continue with the next step 5 Set the basic configuration parameters Refer to Configuring the BCM50 system on page 123 for more information Warning When you restart the system all digital telephony IP clients voice mail and VoIP ports are not available until the system services restart ...

Page 205: ...4 RJ 21 telephony connector wiring Sheet 1 of 2 Device Pin Connection Wire color Type of device Default DN Default line number 1 26 Tip White Blue Analog line 061 1 Ring Blue White 2 27 Tip White Orange Analog line 062 2 Ring Orange White 3 28 Tip White Green Analog line 063 3 Ring Green White 4 29 Tip White Brown Analog line 064 4 Ring Brown White 5 30 Tip White Slate Analog telephone 233 5 Ring ...

Page 206: ...g Blue Yellow 17 42 Tip Yellow Orange Digital telephone 229 17 Ring Orange Yellow 18 43 Tip Yellow Green Digital telephone 228 18 Ring Green Yellow 19 44 Tip Yellow Brown Digital telephone 227 19 Ring Brown Yellow 20 45 Tip Yellow Slate Digital telephone 226 20 Ring Slate Yellow 21 46 Tip Violet Blue Digital telephone 225 21 Ring Blue Violet 22 47 Tip Violet Orange Digital telephone 224 22 Ring Or...

Page 207: ...e LAN ports as follows The BCM50 has three LAN ports The BCM50a has six LAN ports The BCM50e has six LAN ports The expansion unit has one LAN port Figure 80 shows the LAN ports on the BCM50 units Figure 80 LAN ports on the BCM50 units BCM50 LAN port OAM port BCM50a BCM50e LAN ports Expansion unit LAN port LAN ports LAN port pin out ...

Page 208: ...152 01 N0027152 01 Table 35 lists the wiring details for the LAN ports Table 35 LAN port wiring Pin Signal 1 Receive Data Rx 2 Receive Data Rx 3 Transmit Data Tx 4 No connection 5 No connection 6 Transmit Data Tx 7 No connection 8 No connection ...

Page 209: ...an RJ 11 port On BCM50e the WAN port is an RJ 45 port Figure 81 shows the WAN ports for the BCM50a and BCM50e Figure 81 BCM50 WAN ports Table 36 and Table 37 on page 210 list the wiring details for the WAN ports Table 36 RJ 11 WAN port wiring Pin Signal 1 No connection 2 No connection 3 Ring 4 Tip 5 No connection 6 No connection BCM50a RJ 45 pin out BCM50e WAN port LAN ports LAN ports WAN port RJ ...

Page 210: ...orts wiring chart N0027152 01 N0027152 01 Table 37 RJ 45 WAN port wiring Pin Signal 1 Receive Data Rx 2 Receive Data Rx 3 Transmit Data Tx 4 No connection 5 No connection 6 Transmit Data Tx 7 No connection 8 No connection ...

Page 211: ...t to a expansion unit or to connect network devices to the LAN Figure 82 Expansion ports on a BCM50 and an expansion unit Table 38 lists the wiring details for the expansion ports Table 38 Expansion port wiring Sheet 1 of 2 Pin Signal 1 Ethernet Receive Data 2 Ethernet Receive Data 3 Ethernet Transmit Data 4 FS256 Transmit Data 5 FS256 Transmit Data 6 Ethernet Transmit Data BCM50 Expansion port pi...

Page 212: ...212 Appendix D Expansion ports wiring chart N0027152 01 N0027152 01 7 FS256 Receive Data 8 FS256 Receive Data Table 38 Expansion port wiring Sheet 2 of 2 Pin Signal ...

Page 213: ...ort Table 39 and Table 40 list the wiring details for the RJ 48C port Table 39 DTM RJ 48c port wiring Pin Signal 1 Receive Ring 2 Receive Tip 3 Receive Shield 4 Transmit Ring 5 Transmit Tip 6 Transmit Shield 7 No connection 8 No connection Table 40 DTM line numbering Line type Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 T1 065 088 095 118 PRI 065 087 095 117 E...

Page 214: ...214 Appendix E DTM wiring chart N0027152 01 N0027152 01 ...

Page 215: ... machines The T Loops are used to connect to the CO PSTN Figure 84 BRIM RJ 45 ports Table 41 and Table 42 on page 216 list the wiring details for the RJ 45 ports Warning For a U loop connection the BRIM must be connected only to an NT1 provided by the service provider The NT1 must provide a Telecommunication Network Voltage TNV to Safety Extra Low Voltage SELV barrier Table 41 BRIM RJ 45 port wiri...

Page 216: ...g chart N0027152 01 N0027152 01 Table 42 BRIM line numbering Port number Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 1 065 066 095 096 2 067 068 097 098 3 069 070 099 100 4 071 072 101 102 ...

Page 217: ...iring Sheet 1 of 2 Line Pin Connection Wire color Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 1 26 Tip White Blue 065 095 1 Ring Blue White 2 27 Tip White Orange 066 096 2 Ring Orange White 28 No connection White Green 3 No connection Green White 29 No connection White Brown 4 No connection Brown White 3 30 Tip White Slate 067 097 5 Ring Slate White 4 31 Tip R...

Page 218: ...lue 065 095 1 Ring Blue White 2 27 Tip White Orange 066 096 2 Ring Orange White 28 No connection White Green 3 No connection Green White 29 No connection White Brown 4 No connection Brown White 3 30 Tip White Slate 067 097 5 Ring Slate White 4 31 Tip Red Blue 068 098 6 Ring Blue Red 32 No connection Red Orange 7 No connection Orange Red 33 No connection Red Green 8 No connection Green Red 5 34 Tip...

Page 219: ...AUX port supports full data speeds When the line is in use by an analog device the icon is lit on the phone to indicate it is in use If you try to seize the line using the phone the display shows in use Also in the event of a power failure an analog set on line 1 goes active powered by the CO Table 44 GATM8 RJ 21 connector wiring Sheet 2 of 2 Line Pin Connection Wire color Default line numbers on ...

Page 220: ...220 Appendix G GATM wiring chart N0027152 01 N0027152 01 ...

Page 221: ... the media bay module These jacks are intended for analog telephones designated as emergency telephones See Figure 86 The digital telephones such as the Business Series Telephones are connected to the RJ 21 connector on the front of the 4x16 Figure 86 4x16 connectors Table 45 and Table 46 on page 222 list the wiring details for the RJ 11 jacks on the 4x16 This wiring applies to the numbered ports ...

Page 222: ...pansion port 2 1 26 Tip White Blue 253 285 1 Ring Blue White 2 27 Tip White Orange 254 286 2 Ring Orange White 3 28 Tip White Green 255 287 3 Ring Green White 4 29 Tip White Brown 256 288 4 Ring Brown White 5 30 Tip White Slate 257 289 5 Ring Slate White 6 31 Tip Red Blue 258 290 6 Ring Blue Red 7 32 Tip Red Orange 259 291 7 Ring Orange Red 8 33 Tip Red Green 260 292 8 Ring Green Red 9 34 Tip Red ...

Page 223: ...ate 267 299 15 Ring Slate Black 16 41 Tip Yellow Blue 268 300 16 Ring Blue Yellow 42 No connection Yellow Orange 17 No connection Orange Yellow 50 No connection Violet Slate 25 No connection Slate Violet Table 47 4x16 RJ 21 connector wiring Sheet 2 of 2 Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port 2 ...

Page 224: ...224 Appendix H 4x16 wiring charts N0027152 01 N0027152 01 ...

Page 225: ...32 RJ 21 connectors Table 48 lists the wiring details for the RJ 21 connectors on the DSM16 and DSM32 Table 48 DSM16 and DSM32 RJ 21 connector wiring Sheet 1 of 2 Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port 2 DSM16 or Lower DSM32 RJ 21 Upper DSM32 RJ 21 DSM16 or Lower DSM32 RJ 21 Upper DSM32 RJ 21 1 26 Tip White Blue 237 253 269 285 1 Ring Blue White 2...

Page 226: ...Tip Black Orange 248 264 280 296 12 Ring Orange Black 13 38 Tip Black Green 249 265 281 297 13 Ring Green Black 14 39 Tip Black Brown 250 266 282 298 14 Ring Brown Black 15 40 Tip Black Slate 251 267 283 299 15 Ring Slate Black 16 41 Tip Yellow Blue 252 268 284 300 16 Ring Blue Yellow 42 No connection Yellow Orange 17 No connection Orange Yellow 50 No connection Violet Slate 25 No connection Slate...

Page 227: ...nnector on the ASM Table 49 ASM RJ 21 connector wiring Sheet 1 of 2 Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port 2 1 26 Tip White Blue 237 269 1 Ring Blue White 2 27 Tip White Orange 238 270 2 Ring Orange White 3 28 Tip White Green 239 271 3 Ring Green White 4 29 Tip White Brown 240 272 4 Ring Brown White 5 30 Tip White Slate 241 273 5 Ring Slate White ...

Page 228: ...iring chart N0027152 01 N0027152 01 50 No connection Violet Slate 25 No connection Slate Violet Table 49 ASM RJ 21 connector wiring Sheet 2 of 2 Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port 2 ...

Page 229: ...ne time zones by country and language on page 234 System defaults on page 235 Digital trunk types on page 237 CallPilot regions on page 238 Regional default system values Each region requires a unique set of system default values The system defaults provide specific functionality for the region in which the system is deployed and include the following specific languages specific order in which the...

Page 230: ... NA French 3 NA Spanish 4 Turkish Holland 1 Dutch 2 Euro French 3 NA English Italy 1 Italian 2 NA English Norway 1 Norwegian 2 Swedish 3 Danish 4 NA English Spain 1 Euro Spanish 2 NA English 3 Portuguese Sweden 1 Swedish 2 Norwegian 3 Danish 4 NA English Switzerland 1 German 2 Euro French 3 Italian 4 NA English Table 51 South Central America language support Language Country English Anguilla Antig...

Page 231: ... each region The Mu law µ law companding standard is common to Asia and North America The A law companding standard is common to Europe Central and Latin America and the United Kingdom Regional media bay module availability Some of the media bay modules are customized for a specific type of line and are not available to all regions Table 53 provides a list of regions and the type of modules that c...

Page 232: ...te The ASM8 is available in North America only Table 54 PRI line protocol supported by region Sheet 1 of 2 Region BRI T side BRI S side PRI T1 Australia ISDN ETSI 300 403 ISDN ETSI 300 102 DASS2 DPNSS SL 1 ISDN ETSI 300 403 ETSI QSIG 300 239 Caribbean North America NI 2 NI 2 NI 2 4ESS DMS100 DMS250 SL 1 Loop E M DID Ground Fixed trunk types Hong Kong Loop E M DID Ground Fixed trunk types Table 53 ...

Page 233: ...I 300 102 United Kingdom ETSI QSIG 300 239 ISDN ETSI 300 403 ISDN ETSI 300 102 DASS2 DPNSS SL 1 ETSI QSIG 300 239 ISDN ETSI 300 403 Table 55 ISDN line services MCDN over PRI SL 1 DPNSS DASS2 ETSI QSIG Basic Call DDI Name display Number display Centralized voice mail Camp on ISDN Call Connection Limit Network Call Transfer Break in Trunk Route Optimization TRO Trunk Anti Tromboning Basic Call DDI D...

Page 234: ... of formats based on language or country Table 56 ISDN services by Protocol Protocol Region Available ISDN services NI Caribbean North America Basic Call DID Name display Number display ONN blocking ETSI Euro Australia CALA Denmark Germany Global Holland Hong Kong Italy Norway PRC Spain Sweden Switzerland United Kingdom Basic Call DDI sub addressing on S loop ETSI Call Diversion partial rerouting ...

Page 235: ...bled enabled PCM Companding Law mu law a law EBI a law EBI OLI digits variable length digits minimum DN length maximum 10 variable length to a maximum of 15 digits variable length to a maximum of 15 digits Dial Tone Detection enabled enabled enabled Hunt Groups Default delay 4 ring cycles 4 ring cycles 4 ring cycles Queue timeout 60 sec 60 sec 60 sec If busy busy tone busy tone busy tone Mode broa...

Page 236: ...alog tone none none 141 VSC for analog pulse none none 141 VSC for BRI none none 141 VSC for PRI n a n a 141 State for BRI PRI n a n a send feature code Release reason text Release text none none detail Table 59 Default dialing restrictions by profile Profile Restriction filter Restriction override Restriction override Restriction override Restriction override Restriction override Restriction over...

Page 237: ...o answer which provides the remote access portal Ground T1 groundstart trunk These lines offer the same features as loop start trunks but are used when the local service provider does not support disconnect supervision for digital loop start trunks Ground start trunks work with T1 only By configuring lines as ground start the system recognizes when a call is released at the far end E M T1 and E M ...

Page 238: ...t the expense of installing a new system re configuring all the nodes and worrying about a lot of downtime Most functionality over DPNSS lines is transparent once the DPNSS is programmed into the system DPNSS allows a local node acting as a terminating node to communicate with other PBXs over the network using E1 lines For example corporate offices separated geographically can be linked over DPNSS...

Page 239: ...n Alternate QZ mapping Max local number length National Number Length Maximum CLID display 88 False True 7 8 11 8 9 10 11 7 8 9 16 Australia 9 9 9 9 9 CALA 9 9 9 9 9 Caribbean 9 9 9 9 9 Denmark 9 9 9 9 9 Europe 9 9 9 9 9 Germany 9 9 9 9 9 Global 9 9 9 9 9 Holland 9 9 9 9 9 Hong Kong 9 9 9 9 9 Italy 9 9 9 9 9 North America 9 9 9 9 9 Norway 9 9 9 9 9 PRC 9 9 9 9 9 Spain 9 9 9 9 9 Sweden 9 9 9 9 9 Sw...

Page 240: ...240 Appendix K System region attributes N0027152 01 N0027152 01 ...

Page 241: ...ata transmission requirements 118 insertion loss measurement 120 installing 113 maximum loss 120 mounting on wall 119 overview power source 119 troubleshooting 162 audio conference unit overview 56 auxiliary ringer wiring 206 B BCM50 4x16 43 ASM analog station module 44 configuring 123 DSM 16 and DSM 32 digital station module 43 DTM digital trunk module 41 field replaceable units 53 installation p...

Page 242: ... DSM 4x16 combination module 43 hardware overview 43 DSM16 default DNs 225 wiring chart 225 DSM32 default DNs 225 wiring chart 225 DTM default line numbers 213 description 41 wiring chart 213 E E1 DTM modules 41 electrical requirements 75 Element Manager basic parameters 133 emergency telephone installing 114 environment standards and specifications 22 environmental requirements 75 ETSI specificat...

Page 243: ... 65 ethernet router 63 expansion unit 64 LAN ports 60 MBM 64 overview 59 system status 59 licence music on hold 20 line BRI and PRI line types 237 Line numbers default on BRIM 216 line numbers default on 4x16 222 default on DTM 213 default on GATM4 217 default on GATM8 218 default on main unit 205 default on telephony connector 205 line protocol by region 232 line services ISDN support by region 2...

Page 244: ...ns caller ID 231 CallPilot 238 companding law 231 ISDN line services support 233 languages 230 line protocol 232 modules 231 system defaults 235 voice mail feature defaults 239 regulatory information 2 related publications 29 relay jack external paging 52 repair authorization 21 replacing components 167 expansion unit 183 hard disk 195 main unit 173 MBM 179 power supply 169 router card 197 reset f...

Page 245: ...lt line numbers 205 Telset Admin basic parameters 127 termination analog port 121 testing expansion unit 160 main unit 159 MBM 161 time zones by country 234 trademarks 2 trunk modules DTM 41 two line display 7316 55 7316E 55 V voice mail feature defaults by region 239 VoIP IP telephone 56 115 W WAN media services card 53 WAN cabling 153 WAN port wiring chart 209 wire color 205 217 218 222 225 227 ...

Page 246: ...246 Index N0027152 01 N0027152 01 ...

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