Use and Maintenance Manual model “H17 V LIGHT”
37
ENGLISH
ENGLISH
ALARM CODE
REASON
22
FLAME
TEMPERATURE
Combustion in the brazier is not optimal as
the brazier is clogged or the inner passages
of the appliance are clogged.
The tangential fan (if present) is not working
properly or is damaged.
SOLUTION
Switch the product off and back on again,
activating the cleaner; adjust combustion
by means of the “P/A RATIO” function.
If the problem persists, contact the Support Service.
ALARM CODE
REASON
23
AUGER TRIAC
Anomaly of an internal component of the
electronic board managing the pellet
loading auger.
Possible drops in voltage or wrong voltage
input to the device.
SOLUTION
Check power supply voltage.
If the problem persists, contact the Support Service.
ALARM CODE
REASON
24
AUGER PHASE
No cable connection to give power to the
auger gearmotor.
SOLUTION
If the problem persists, contact the Support Service.
ALARM CODE
REASON
25
BOILER H
2
O
FAILURE
The upstream boiler H
2
O probe does not
work properly.
The boiler H
2
O probe is disconnected from
the electronic board.
SOLUTION
Please contact the Assistance Service.
ALARM CODE
REASON
26
PUMP PWM ARREST
The pump impeller is blocked: unscrew
the front screw and activate the impeller
manually.
SOLUTION
If the problem persists, contact the Support Service.
ALARM CODE
SOLUTION
27
PUMP FAILURE
The pump does not worlk properly or
cannot start.
SOLUTION
If the problem persists, contact the Support Service.
ALARM CODE
REASON
28
SMOKE ENCODER
REVOLUTION FAILURE
Smoke extractor encoder not working or
not connected properly.
SOLUTION
If the problem persists, contact the Support Service.
ALARM CODE
REASON
29
CLEANING CYCLE
LIMIT
Maximum limit of cleaning cycles allowed
during a prolonged working phase has
been reached.
SOLUTION
Vacuum the brazier in full safety and switch
the product on again.
If the problem persists, contact the Support Service.
Unscrew the safety cap and
press the thermal switch
reset button
MANUAL RESET
THERMAL
SWITCH
POSITION OF THE MANUAL RESET THERMAL SWITCH
ALARM CODE
REASON
15
FIRE DOOR/ ASH
PAN OPEN
During the cleaning phase of the product,
the fire door - or the ash pan - was not closed
properly.
SOLUTION
Make sure that the fire door has been closed
properly and/or the ash pan has been duly
inserted in its compartment.
If the problem persists, contact the Support Service.
ALARM CODE
REASON
16
PELLET TANK
DOOR OPEN
The tank door has not been closed properly
during the pellet loading phase.
SOLUTION
Make sure that the pellet tank door has been
closed properly.
If the problem persists, contact the Support Service.
ALARM CODE
REASON
18
FLAME PROBE
Simultaneous flame probe and smoke
probe fault.
SOLUTION
Contact the Technical Support.
ALARM CODE
REASON
19
MINIMUM H
2
O
PRESSURE
System pressure is less than 0.5 bar (a
cold circuit pressure of about 1 bar is
recommended).
SOLUTION
Fill the system to bring the pressure back to
the required value for proper functioning.
If the problem persists, please contact the
Assistance Service.
ALARM CODE
REASON
20
MAXIMUM H
2
O
PRESSURE
System pressure is more than 2.5 bar (a
cold circuit pressure of about 1 bar is
recommended).
SOLUTION
Vent the system to bring the pressure back to
the required value for a proper functioning.
If the problem persists, please contact the
Assistance Service.
ALARM CODE
REASON
21
BOILER H
2
O
TEMPERATURE
The temperature of the boiler upstream H
2
O
is above 90°C.
SOLUTION
Please contact the Assistance Service.