51
Consumer Inf
orma
tion
I can’t disable the Parental Control settings.
• Make sure you have entered the correct PIN to access Parental Control settings.
• Make sure you have entered the correct answer for your secret question.
If you have forgotten your PIN or answer to your secret question...
1
Select Parental Controls from System Settings and then tap
Forgot PIN
.
(You can also tap
I Forgot
on the PIN entry screen.) Enter the answer to your
secret question, and then tap
OK
to return to the Parental Controls options.
2
If you have forgotten the answer to your secret question, tap
I Forgot
on the answer entry screen.
3
If you have registered an e-mail address, tap
OK
to have a master
key sent to that address.
• this step requires a wireless broadband Internet connection.
• make sure your e-mail application does not reject e-mail from the
@nintendo.net domain.
4
If you have not registered an e-mail address, an Inquiry Number
will be displayed.
See the last page of this manual to find the help desk of the re-seller and provide
this Inquiry Number and the date that is set on your system. You will be given a
master key to allow you to access Parental Controls again.
5
Tap
OK
.
6
Enter the master key number and then tap
OK
.
You will return to Parental Controls.
Troubleshooting
