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Consumer Inf
orma
tion
NOTE:
Please also review any instructions for games or accessories you may be using and review the Troubleshooting section of the
built-in electronic manual for the HOME Menu (page 18).
The system won’t charge or the recharge LED doesn’t light up or stay lit.
• Make sure you are using the correct AC adapter, Model No. WAP-002(HKG)/WAP-002(ASI).
• Disconnect the system from the AC adapter and unplug the adapter from the wall outlet. Wait approximately 30 seconds and then
reconnect the components. (Review the battery-charging procedure on page 13.)
• Make sure you are charging the battery pack within an ambient temperature range of 41˚F – 95˚F (5˚C – 35˚C). The battery pack
may not charge properly outside of this range.
• If the recharge LED is blinking or won’t stay lit, see the last page of this manual to find the help desk of the re-seller.
It takes a long time to charge the battery pack or a battery charge doesn’t last very long.
• Make sure you aren’t exposing the system to or charging the system in temperatures below the ambient temperature range of
41˚F – 95˚F (5˚C – 35˚C). Cold temperatures can increase the recharge time and decrease the usage time of a charged battery.
• Over time and after repeated charging, the performance of the battery will decrease.
The system seems too warm.
• Make sure you are neither exposing the system to nor charging the system in temperatures above the ambient temperature range
of 41˚F – 95˚F (5˚C – 35˚C). Do not expose the system to direct sunlight in an enclosed space.
The system won’t turn on or there is no picture or sound.
• Make sure the battery pack is charged (page 13).
• Check to see if the power LED lights up when you press the POWER Button.
• If you are using a Game Card, make sure it is fully inserted into the Game Card slot until it clicks into place.
• Wake the system if it is in Sleep Mode. For details on how to wake the system from Sleep Mode, read the instructions for the
software you are using.
A Game Card won’t play.
• Make sure the game content is not restricted by Parental Controls. If this is the case, you can either enter a PIN to temporarily turn
off Parental Controls, or you can reconfigure Parental Controls. See Parental Controls for more information (page 33).
Troubleshooting
Troubleshooting
Before seeking assistance, please review the following problems and solutions. You can also see the last page of this
manual to find the help desk of the re-seller.