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Nice SlideSmart CNX 15 Installation And Programming Manual Download Page 41

MX4779 REV. A     ©2019

SLIDESMART CNX 15 BASIC MANUAL

www.hysecurity.com

     41

Table 3. SmartCNX Controller - Troubleshooting

Display 

Condition

Description 

Alert, Error or 

Fault

Possible Causes

Solutions

ERROR 5

 

No display

Display is 
blank, but the 
error appears 
in the START 
log and means 
that SmartCNX 
Controller detects 
a serious internal 
error.

Internal software/hardware error. Report 
any instance of this error to HySecurity 
Technical Support.

1.  Set AD & DC 

switches to off to 

reset software.

2.  Update to latest 

software version with 

START.

3.  Replace SmartCNX 

Controller.

ERROR 6

 

DRIVE BOARD 
COMM

Indicates 
communication 
failure between 
drive module 
and SmartCNX 
Controller.

Drive module communication is bad or 
the drive module may be bad.

1.  Verify connection 

between SmartCNX 

Controller and drive 

module (HSP1).

2.  Replace drive 

module.

ERROR 7

 

MENU 
CHECKSUM

Software issue 
exists that may 
require factory 
reset.

Corrupt software or data.

Call HySecurity Technical 
Support for assistance.

ERROR 8

 

RPM SENSOR

RPM sensor 
disconnected.

Motor Encoder or wires are damaged or 
unplugged.

Check wiring from motor 
to drive module.

ERROR 9

 

BATTERY

 

DISCONNE

SmartCNX 
Controller detects 
no battery 
connected.

Batteries are disconnected, or a wiring 
fault exists.

Only appears when the batteries are 

disconnected and the only input power 
is solar panels.

1.  Connect battery 

harness to drive 

module.

2.  Correct any issues 

with battery wiring.

3.  Check 20 amp fuse 

on drive module.

TROUBLESHOOTING/ALERTS/FAULTS/ERRORS

Summary of Contents for SlideSmart CNX 15

Page 1: ...Installation and Programming Manual SlideSmart CNX CNX 15 Vehicular slide gate operator with SmartCNX Controller ...

Page 2: ...or Configurations 24 Bi Parting Gate Setup 25 Controller Inputs 26 Set IES Sensitivity 27 Entrapment Sensor Wiring BlueBUS 28 Entrapment Sensor Wiring 29 List of Entrapment Sensors 30 SmartCNX Hy5B Module 31 Relay Outputs Basic 32 Maintenance 33 Firmware Updates and Debug Data 34 Visit https hysecurity com contact us technical support for Installation manuals replacement part instructions part dia...

Page 3: ...zardous situation which if not avoided COULD result in DEATH or SERIOUS INJURY CAUTION Indicates a hazardous situation which if not avoided COULD result in MINOR or MODERATE INJURY NOTICE Addresses practices not related to personal injury Indicates damage to equipment is probable if the hazardous situation is not avoided COMMON INDUSTRIAL SYMBOLS These international safety symbols may appear on pr...

Page 4: ...hed licensing codes or regulations that regulate automated gate system design and installation GENERAL SAFETY INFORMATION A gate operator is only a component in a gate system The other parts of the gate system can include the gate the external safety sensors access controls and vehicle detectors To have a gate system that provides for safety security and reliable operation it is essential these co...

Page 5: ...a parking area associated with one to four single family dwellings Class II Class II Intended for use in a commercial location or building such as a multi family housing units five or more single family units hotels garages retail stores or other buildings servicing general public Class III Class III Intended for use in an industrial location or building such as factories or loading docks or other...

Page 6: ...d at any location in the line of sight of the gate The Stop and or Reset button must be located in the line of sight of the gate Activation of the reset control shall not cause the operator to start A minimum of two 2 WARNING SIGNS shall be installed in the area of the gate Each placard is to be visible by persons located on the side of the gate on which the placard is installed For gate operators...

Page 7: ...ation such that a pedestrian shall not come in contact with a moving vehicular access gate A pedestrian gate shall not be incorporated into an automated vehicular gate panel z Any non automated gate that is to be automated shall be upgraded to conform to the provisions of this specification z This specification shall not apply to gates generally used for pedestrian access and to vehicular gates no...

Page 8: ...ators requires a minimum of two independent entrapment protection means for each entrapment zone An entrapment zone is defined as follows For slide gates any locations between a moving gate and a counter opposing edge or surface where entrapment is possible up to a height of 6 ft 1 83 m above grade Such locations occur if at any point in travel the gap between a moving gate and the fixed counter o...

Page 9: ...URE 5 4 3 2 1 6 Swing Gate Potential Entrapment Zones 1 Leading Edge 2 Bottom Edge 3 Entry Exit 4 Posts 5 Post Pivot Pinch Points 6 Arm Movement SECURE PUBLIC Installers must identify all potential entrapment zones and install sensors that protect these areas Gate edge protecting open direction EDGE OPEN Photo eye Protecting Leading End EYE CLOSE 1 2 3 Draw in Zone Slide Gate Potential Entrapment ...

Page 10: ...t to OFF Figure 3 Slide the Gate Manually EMERGENCY RELEASE Teach all users how to turn off electric power loosen the taper clamp and backdrive the operator To manually release the gate 1 Remove the front cover 2 Set DC power to OFF to disengage the motor Note With DC switch OFF and AC switch ON the software will monitor gate position during backdrive 3 Manually push the gate open or close To retu...

Page 11: ...easy to use menu on the SmartCNX Controller allows the installer to independently vary the open and close speed settings Intelligent Inherent Entrapment Sensor IES Any impediment to gate travel is sensed by the system stopping gate movement per UL 325 Safety Standards The intelligent system monitors gate power then adapts the IES to trip at an adjustable threshold above normal power Hy5B 2 0 vehic...

Page 12: ...gate safety signs and zip ties c DASMA gate safety literature d Rear cover mounting hardware e Cover keys f Chain cover lock pin g Optional 208 230VAC and 24VDC voltage labels 3 Lift the chassis using the lift handles Lift Handle Rear Cover Front Cover Chain Cover Note You can mark the slots and conduit area on the plywood underneath the chassis and then use the plywood as an anchor hole template ...

Page 13: ...e operator on the bolts put a heavy duty flat washer on each bolt and tighten the anchor bolt nuts 7 Bury the earth ground rod and connect earth ground wire to the chassis ground lug RETROFIT INSTALLATION 1 Remove any existing operator and anchor bolts 2 Check the level of the concrete pad and level it if needed 3 Position the new SlideSmart CNX operator around the conduit 4 Mark the new anchor lo...

Page 14: ...y com SLIDESMART CNX 15 BASIC MANUAL MX4779 REV A 2019 Gate Chain Operator cover footprint PREPARE AN INSTALLATION SITE Figure 4 Concrete Pad Anchor Hole and Conduit Dimensions Figure 5 Front Installation Chain Height ...

Page 15: ...ial for lightning discharge exists with all gates fences and gate operators National Electric Code NEC requires a separate earth ground in addition to the required equipment ground A local earth ground also serves to protect the electronic controls DANGER NOTE To reduce electrical interference keep as much distance as possible between the high voltage and low voltage conduits ROUTE 6 AWG EARTH GRO...

Page 16: ...witch on the power supply to the correct setting with a flathead screwdriver before you attach the back cover Refer to page 20 for more information 2 Set the back cover on the chassis A Note Make sure that the vertical tab on the controller mounting bracket is behind the gasket groove in the back cover B 3 Tighten the back cover bolts to snug sides first and then the back C 4 Connect wires to stop...

Page 17: ...in place Figure 8 and Figure 9 7 Attach a tension bolt to each gate bracket Figure 10 8 Route the chain through the idlers and sprocket Figure 11 9 Connect chain ends to tension bolts with connector link 10 Check the length of the chain Add or remove chain links to make sure chain is within adjustment 11 Adjust the bracket eye bolts to reduce sag in the chain to less than 3 inches 12 Chain must be...

Page 18: ...a fixed link between the sprocket and the idler furthest from the gate opening Point the magnet towards the operator LEFT HAND GATE CLOSED TARGET MAGNET OPENS THIS DIRECTION LIMIT SENSOR RIGHT HAND GATE CLOSED TARGET MAGNET OPENS THIS DIRECTION LIMIT SENSOR Figure 14 Limit Sensor and Target Magnet Position Figure 15 Target Magnet Toward Operator Attached to a Fixed Link 1 Align the chain cover tab...

Page 19: ...wable wire run from the power source to the operator for various wire sizes WIRING AND POWER Table 1 Wire Gauge versus Run AC Power 14 gauge wire 12 gauge wire 10 gauge wire One operator 115V 485 ft 147 m 775 ft 236 m 1235 ft 376 m Two operators 115V 242 ft 73 m 387 ft 117 m 617 ft 188 m Table 2 Wire Gauge versus Run AC Power 14 gauge wire 12 gauge wire 10 gauge wire One operator 208 230V 1375 ft ...

Page 20: ...lar installations remove the power switch mounting plate and disconnect the DC wires from the power supply Tape or wire nut the ends separately to prevent shorts Figure 23 Note CNX operators require 24VDC rated solar panels with a maximum open circuit voltage of 48VDC 7 Set both AC and DC power switches to ON Figure 24 8 Software version will appear on LCD display and then the Setup Menu Figure 20...

Page 21: ...elay 2 Solid state relay 11 Relay 3 Solid state relay 12 HS 2 Can connect to expansion module 13 HS 1 Harness connects communication to drive module CONTROLLER CONNECTIONS 14 RS485 15 T4 Port 16 Ethernet 17 USB Used for software updates fault log download 18 Sequenced Gate Connection 19 Dual Gate 20 BlueBUS For use with NICE BlueBUS devices 21 Programmable Inputs 1 3 22 Programmable Sensor Inputs ...

Page 22: ...diately shut down the machine and correct the fault b Solid Red Operator is in Menu Mode c Flashing Green Operator is in Run Mode d Flashing Blue Operator is pairing with a Bluetooth device e Alternating Blue and Red Green Operator is communicating with a Bluetooth device 5 Limit Open Close Solid green when target magnet activates limit sensor 6 Stop Select Stops gate travel when in run mode Press...

Page 23: ...button until the gate slides to full close Release the CLOSE button Note Press OPEN to reverse direction 8 Press SELECT twice to store the full close location in memory 9 GATE CLOSED appears on the display ALERT 15 flashes until the limit sensor detects the target magnet on the next open cycle Note NO AC POWER flashes if the AC power is not connected or the AC power switch is set to OFF 10 Press O...

Page 24: ...IDE ONLY Set to 1 to place operator in learn limits mode Installer must then set open and close limits z FACTORY DEFAULTS Set to 1 to erase all installer entered settings and return to factory defaults z OPERATOR TYPE Factory set Used only if replacing the SmartCNX Controller z MENU PIN Allows installer to set a 4 digit security pin to restrict access to CNX controller menus SLIDE only OPERATOR CO...

Page 25: ...he secondary 6 Test the gate operation 7 Adjust LEAF DELAY CLOSE and LEAF DELAY OPEN if required Figure 29 Dual Gate Connection Wind Load Factors Design gate panels to minimize wind loads Earth Ground Place the WARNING signs on both sides of the gate Take a photograph of the complete installation site WARNING In ground vehicle loop detectors Edge Sensor Keypad or Card Reader Mount access control d...

Page 26: ...and boost Frequency Motorcycle detection Loop health scores Hy5C TM Fully Automatic Vehicle Detector Connect Loop Wires Green Hy5C Mode Red Active Call Red See Display Status MX4621 www hysecurity com Gate operator menu options Sensitivity and boost Frequency Motorcycle detection Loop health scores Hy5C TM Fully Automatic Vehicle Detector Connect Loop Wires Green Hy5C Mode Red Active Call Red See ...

Page 27: ...ess SELECT to update the setting Note Settings 0 8 are adaptive and setting 9 is fixed 5 Press BACK until the display shows the operator status 6 Run the operator for 3 uninterrupted gate cycles so the IES can adapt to the new setting 7 Apply force to the leading edge of the moving gate to trigger the IES Gate will stop motion and reverse for two seconds SAFE MODE appears on the display Note In Sa...

Page 28: ... Photo Eye Position CLOSE P1 FOTO OPEN P5 FOTO 2 Indicates default ENTRAPMENT SENSOR RESPONSE PHOTO EYE ALIGN 0 OFF 1 ON GATE EDGE LOGIC 0 FULL OPEN 1 REVERSE 2S EYE CLOSE LOGIC 0 STOP ONLY 1 REVERSE 2S 2 FULL OPEN EYE OPEN LOGIC 0 STOP ONLY 1 REVERSE 2S IES STOP ONLY 0 OFF 1 ON REVERSAL LOGIC 0 FULL OPEN 1 REVERSE 2S IES SENSITIVITY 0 MAXIMUM 9 2 HySecurity provides one BlueBUS thru beam photo ey...

Page 29: ...EXIT LOOP 14 INSIDE LOOP 15 OUTSIDE LOOP 16 CENTER LOOP INPUT 2 TYPE SEE INPUT 1 TYPE INPUT 3 TYPE SEE INPUT 1 TYPE 1 1 1 Table 1 Sensors Tested for Use with HySecurity Operators Mfg Part Mfg Details 10k or 4 Wire Pulsed Hysecurity Part Photo Eyes Retroreflective E3K R10K4 NR Omron 40 ft max range limit 10k MX000999 NIR 50 325 EMX 45 ft max range limit 10k IRB RET EMX 53 ft max range limit Both E 9...

Page 30: ...around Square wraparound 10k AS1502 0440 05 AS1502 0430 05 AS1501 0760 AS1501 0790 CPT210 2U T2 Miller Edge 10k resistor termination replace with length requirement in feet 10k Edge Wireless Kits iGAZE RE Kit Transmitter Solutions 50 ft line of sight max range limit 10k WEL 200 kit with receiver and transmitter EMX 200 ft line of sight max range limit Both COMPATIBLE EXTERNAL SENSORS Note Addition...

Page 31: ...m Gate operator menu options Sensitivity and boost Frequency Motorcycle detection Loop health scores Hy5C TM Fully Automatic Vehicle Detector Connect Loop Wires Green Hy5C Mode Red Active Call Red See Display Status MX4621 www hysecurity com Gate operator menu options Sensitivity and boost Frequency Motorcycle detection Loop health scores Hy5C TM Fully Automatic Vehicle Detector Connect Loop Wires...

Page 32: ... TWISTED SHIELDED PAIRS COMMUNICATION CABLE FROM HS 2 ON THE SMARTCNX CONTROLLER TO HS 1 ON THE EXPANSION MODULE RELAY 4 11 LOGIC The three relays on the SmartCNX Controller are configurable to perform a wide range of options for integration with external devices For more information see Advanced Manual 1 Install the relay controlled device according to the manufacturer s instructions 2 Route the ...

Page 33: ...located between idler and sprocket when gate is closed reposition target magnet and relearn limits Figure 36 Fuse Replacement DC BATTERY REPLACEMENT HySecurity provides a one year warranty from the date of shipment for all batteries supplied with the SlideSmart CNX operator Display indicators of a low battery include z LOW BATTERY or DEAD BATTERY z ALERT 18 CHANGE BATTERY z ALERT 28 DISCONNECTED B...

Page 34: ...he firmware update 2 Plug the USB drive into the USB port on the SmartCNX Controller Figure 38 3 Press SELECT when USB OPTIONS MENU appears 4 Press the UP or DOWN arrow to LOAD SW and press SELECT 5 Press the UP or DOWN arrow to YES and press SELECT 6 The display shows LOADING SW while the firmware loads It could take up to 10 minutes to load the firmware NOTICE Do not shut off power Do not remove...

Page 35: ...Safe Mode two IES trips in one cycle Operator will not function until it is reset which can occur by z An Open or Stop command from a push button control z Pressing STOP button on operator side z Pressing RESET button below display Gate binding wind or a faulty edge sensor can cause a false alert Refer to solutions above NO AC POWER No AC Input Power Advisory only AC power is shut off at source br...

Page 36: ...ion batteries below 21V Occurs when battery voltage has dropped to less than 21V At this level batteries are 90 depleted Gate will automatically open or close depending upon setting chosen No additional automatic function is possible but limited push button control is available to 18V Refer to solutions above HYSECURITY BAD POWER Critically low 24V supply power This message can occur only on initi...

Page 37: ... heatsink temperature is 70 F higher than ambient temperature Check gate hardware Alert automatically clears when temperature drops below threshold ALERT 5 BOTH LIM ACTIVE Swing only Both limit sensors are on at the same time z Short in wiring or drive module connection z Failed limit sensor z Repair any wiring issues z Check limit sensors and replace as required ALERT 6 LIM NOT RELEASED Swing onl...

Page 38: ...in history log It does not have any effect with regard to opening or closing gate Check and correct gate hardware as required ALERT 14 STUCK GATE The gate cannot move at all Caused by broken gate hardware or ice snow buildup Check and correct gate hardware as required Clear ice and snow ALERT 15 NO TARGET SLIDE ONLY Target magnet is missing or is not detected z Target magnet fell off or target sen...

Page 39: ...e or reconnect batteries Replace fuse if needed FAULT 1 MOTOR RUN TIME SWING ONLY The motor is on longer than the maximum run time selected z Taper clamp slipping z Missing target or bad limit sensor 1 Tighten taper clamp 2 Check limit sensors Replace as required 3 Increase Max Run Timer FAULT 2 PHOTO EYE Photo eye is missing or not working This fault can only occur if monitored sensor check fails...

Page 40: ...stallation Several possible causes z Primary Secondary communication cable is installed incorrectly z Primary Secondary not configured properly through Installer Menu z Operator is not properly earth grounded z Primary Secondary communication cable installed in same conduit as high voltage AC power z One operator is powered off z Different software versions between operators Check software version...

Page 41: ...e and SmartCNX Controller Drive module communication is bad or the drive module may be bad 1 Verify connection between SmartCNX Controller and drive module HSP1 2 Replace drive module ERROR 7 MENU CHECKSUM Software issue exists that may require factory reset Corrupt software or data Call HySecurity Technical Support for assistance ERROR 8 RPM SENSOR RPM sensor disconnected Motor Encoder or wires a...

Page 42: ...e s closure me is determined by the number of seconds entered in the CLOSE TIMER display found in the User Menu The mer to close starts when all loops are clear The mer is adjustable from 1 to 99 seconds For a enter only system the FREE EXIT loop is not needed For a enter only system the FREE EXIT loop is not needed SECURE SIDE C D E FREE EXIT DIMENSIONS A 6 to 20 2 to 6m B 6 to 8 2m to 243cm C Ma...

Page 43: ...sensors After adjusting the force or the limit of travel retest the gate operator Failure to adjust and retest the gate operator properly can increase the risk of injury or death 4 Vérifiez le fonctionnement de l ouvre barrière une fois par mois Le sens de la course DOIT s inverser lorsque la barrière entre en contact avec un objet dur ou la barrière DOIT s arrêter lorsqu un objet active les capte...

Page 44: ...osed rollers d des protections sont fournies pour les galets exposés 2 4 The operator is intended for installation only on gates used for vehicles Pedestrians must be supplied with a separate access opening The pedestrian access opening shall be designed to promote pedestrian usage Locate the gate such that persons will not come in contact with the vehicular gate during the entire path of travel o...

Page 45: ...or to start 2 8 Le bouton d arrêt le bouton de réenclenchement ou ces deux boutons doivent être situés dans le champ de visibilité de la barrière L activation des commandes de réenclenchement ne doit pas mettre en marche l ouvrebarrière 2 9 A minimum of two 2 WARNING SIGNS shall be installed in the area of the gate Each placard is to be visible by persons located on the side of the gate on which t...

Page 46: ...ission of the signals are not obstructed or impeded by building structures natural landscaping or similar obstruction A wireless device shall function under the intended end use conditions c Un dispositif sans fil comme un appareil qui transmet des signaux de radiofréquence RF à l ouvre barrière pour prévenir le coincement doit être situé à un endroit où la transmission des signaux ne sera pas obs...

Page 47: ...ipment that has been 1 installed maintained or used improperly or contrary to instruc ons 2 subjected to negligence accident vandalism or damaged by severe weather wind flood fire terrorism or war or 3 damaged through improper opera on maintenance storage or abnormal or extraordinary use or abuse Any modifica on made to products will void the warranty unless the modifica ons are approved in wri ng by ...

Page 48: ...NX I O Expansion module for 8 additional relay outputs Finish Zinc rich primer with black powder coated chassis High impact copolymer cover ETL Listed UL 325 Usage Class I II III IV Warranty 5 year 7 year single family residential Nice HySecurity manufacturers only reliable and powerful gate operators and provides an extra margin of power to be certain the gate works in adverse conditions Some man...

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