Attention:
Possible loss of data access – If all drives in the appliance are security enabled,
the new controller will not be able to access the appliance until you unlock the secured
drives using the Enterprise Management Window in SANtricity Storage Manager.
d. Back up the configuration database.
If a problem occurs when you remove a controller, you can use the saved file to restore your
configuration.
e. Collect support data for the appliance.
Note:
Collecting support data before and after replacing a component ensures you can send
a full set of logs to technical support in case the replacement does not resolve the problem.
2. If the StorageGRID appliance is running in a StorageGRID system, place the E5600SG controller
into maintenance mode.
a. From the Grid Manager, select Nodes.
b. Select the appliance Storage Node.
c. Select the Tasks tab.
d. Click Maintenance Mode.
A confirmation dialog appears.
60 | Hardware Installation and Maintenance Guide for SG5600 Appliances
Summary of Contents for StorageGRID SG5600 Series
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