Neopost RENA XPS-ProMail 3.0, User Manual

Page: 27 / 76

SECTION 2
SETTING UP THE SYSTEM
27
USER GUIDE
Media Thickness Adjustment
The XPS-ProMail System can handle most “inkjet suitable” media, up to 3/8-inch thick (0.375”).
When running multi-page pieces/booklets; the outer jacket must be made of a stock which will
support friction feeding, all folds must be crisp/even, and the thickness must be uniform.
CAUTION
DO NOT USE STAPLED PIECES IN THE XPS-PROMAIL SYSTEM.
DO NOT USE PAPER- CLIPPED PIECES IN THE XPS-PROMAIL SYSTEM.
THESE METHODS OF BINDING THE MEDIA PIECE WILL DAMAGE THE PRINTHEADS,
AFFECT PRINT QUALITY, AND MAY SERIOUSLY DAMAGE YOUR PRINTER.
Using the Media Thickness Knob [10], raise the printhead carriage so that a piece of media can
easily be passed under the print units; from the exit end of the printer. With a piece of media
under the printheads, slowly lower the carriage until you just begin to feel a very small amount
of drag between the bottom of the print units and the media.
Tip : If the carriage is adjusted too low, the media may jam or skew as it passes under the print
units. If the carriage is adjusted too high, the image quality will be poor (fuzzy). Ink cartridge
condition can also greatly affect the print quality. A clogged nozzle will produce small white lines
through the image. A partially clogged nozzle will cause ink drops to fire at an angle; producing
fuzzy images. See the “Maintenance” section for ink cartridge cleaning information.