8-2
Getting Services and Support
This section contains the following NEC Computers service and support information:
!
Service and support telephone numbers and web addresses
!
Technical support.
Services and Support Contact Information
NEC Computers Services and Support
Service and Support
Contact Information
NEC Computers Web and FTP
Sites
Web site: www.neccomp.com
FTP site: ftp.neccsdeast.com/pub/
Email to NEC Computers Technical
Support Center through a
commercial online service or the
Internet.
Internet email address:
[email protected]
Fax Service to NEC Computers
Technical Support Center
In the U.S., fax 801-579-1552
NEC Computers Technical Support
Center
U.S. and Canada: 800-632-4525
If you have access to a telephone, modem, and/or fax machine, you can use these services to
obtain information about the system at any time, day or night, seven days a week.
Not only do these services provide information about the NEC system, they can also be used to
answer your questions and help solve any problems you may have with the system, should that
ever be necessary.
NEC Computers Web Site
If you have access to the Internet (via a LAN board or a modem), you can access the NEC
Computers web site. You can do this through a commercial online service or through your
Internet account. The web site contains general information about NEC Computers and its
products. The web site also contains press releases, reviews, and service and support
information.
Look in the Service and Support area for the following:
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technical documentation, including Frequently Asked Questions, reference manuals, and
warranty information
!
BIOS updates and drivers to download
!
contact information, including telephone numbers for Technical Support and links to vendor
web sites
!
automated email form for technical support questions
!
a Reseller’s area (password accessible).
To access the NEC Computers web site, enter the following Internet Uniform Resource Locator
(URL) in your browser:
http://www.neccomp.com
Summary of Contents for VERSA VXi
Page 61: ...3 Disassembly and Reassembly Required Tools and Equipment Disassembly Reassembly...
Page 84: ...4 System Board Layout Audio Board DC DC Board I O Board Main Board...
Page 87: ...5 Illustrated Parts Breakdown Illustrated Parts Breakdown Parts List...
Page 94: ...7 Troubleshooting Quick Troubleshooting Helpful Questions...
Page 102: ...9 Specifications System Components Memory Map Interrupt Controllers...
