NEC Univerge SV9100, General Description Manual

Page: 10 / 190

Issue 2.0
R-4
VOICE ANNOUNCEMENT/MONITORING OVER DID LINES
When using voice announcement or monitoring over DID Lines, observe the following.
EQUAL ACCESS REQUIREMENTS
If equipment such as Private Branch Exchanges (PBX), key systems or customer-owned coin/credit card
telephones is sold to a call aggregator, it must be able to provide users access to interstate providers of
operator services through the use of access codes. Modification of this equipment by call aggregators to
block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.
ELECTRICAL SAFETY ADVISORY
Parties responsible for equipment requiring AC power should consider including an advisory notice in
their customer information suggesting the customer use a surge arrestor. Telephone companies report
that electrical surges, typically lightening transients, are very destructive to customer terminal equipment
connected to AC power sources. This has been identified as a major nationwide problem.
HEARING AID COMPATIBILITY
NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are hearing
aid compatible. The manufacturer of other Single Line Telephones for use with the system must provide
notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of non-hearing aid
compatible telephones.
CAUTION
Using the Voice Announcement feature to eavesdrop or record sound activities at the other end of the
telephone line may be illegal under certain circumstances and laws. Consult a legal advisor before
implementing any practice to monitor or record a telephone conversation. Some federal and state
laws require a party monitoring or recording a telephone to use a beep-tone(s), notify all parties to the
telephone conversation and/or obtain consent of all parties to the telephone conversation. In
monitoring or recording sound activities at the other end of the telephone line using the Voice
Announcement feature, the sound of the alert tone at the beginning of the Voice Announcement may
or may not be considered sufficient under applicable laws. Some of the applicable laws provide for
strict penalties for illegal monitoring or recording of telephone conversations.