General Information
The UNIVERGE SV9100 system is a feature-rich key system that provides over 12000 features
including Computer Telephony Integration, Contact Center, Uniform Call Distribution, ISDN-BRI Voice
Trunks, ISDN-PRI Voice Trunks, IP Telephony, Voice over Internet Protocol (VoIP) trunks and stations,
and many others.
The UNIVERGE SV9100 system provides what the customer needs today and, as business expands,
the system can be expanded to grow as well.
The UNIVERGE SV9100 system has a set of manuals that provide all the information necessary to
install and support the system. The manuals are described in this preface.
This Manual
This manual provides general information about the system, its features, system configuration, and
standards. This manual provides an overview of the UNIVERGE SV9100 system and is useful when
presenting information to potential customers.
Chapter 1 – Introduction
This chapter provides an overview and a brief description of the system.
Chapter 2 – Features
This chapter provides a list of features that are available with the system. Each feature is briefly
described.
Chapter 3 – Equipment
This chapter provides a list and brief description of the equipment that is available with the system.
Chapter 4 – Installation, Programming, and Maintenance Overview
This chapter briefly describes the installation, programming functions, and maintenance of the system.
Chapter 5 – Hardware Specifications
This chapter provides requirements and specifications relating to the system hardware. This chapter is
helpful to those that install the system.
Preface
Summary of Contents for Univerge SV9100
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