NEC Univerge SV9100, General Description Manual

Page: 51 / 190

Issue 2.0
SV9100 General Description Manual 2-13
Caller ID
Caller ID allows a display terminal to show an incoming caller’s telephone number
(called the Directory Number or DN) and optional name. The Caller ID information is
available as pre-answer display. With the pre-answer display, the user previews the
caller’s number before picking up the ringing line.
Caller ID – Flexible Ringing
The Caller ID – Flexible Ringing feature provides several different options for
rerouting calls based on the Caller ID received.
Caller ID – Memo Display Function
The SV9100 can display up to 28 Characters per line and up to three lines of
information for a total of 84 characters (Maximum 28 digits x 3 lines). If needed, the
system can be set to use any one of three available display lines. Additionally, the
original CID information can be seen while on the call by pressing the right cursor
button on the phone.
Call Appearance (CAP) Keys
This feature automatically places an outside call on a Call Appearance key when the
system is operated as a hybrid (Multifunction) system. These keys can be assigned
on any multiline terminal or the same key can appear on multiple terminals. This
feature allows efficient call handling when numerous CO calls are received and a
limited number of CO line key appearances are available.
Once a Call Appearance (CAP) Key call is set up, the user can handle it like any
other trunk call. For example, the user can place the call on hold, transfer it to a co-
worker or send it to a park orbit. An incoming call is answered on the first available
CAP key, beginning with the lowest numbered key. If keys 1~3 are Call Appearance
(CAP) Keys, for example, the first incoming call is answered on key 1. If key 1 is
busy, the next call is answered on key 2. If keys 1 and 2 are busy, the next call is
answered on key 3. If all three keys are busy, additional incoming calls queue for the
first available key.
Call Arrival (CAR) Keys
Call Arrival (CAR) Keys are software extensions available on the Basic and
Expanded Port Packages. A Call Arrival Extension assigned to a line key, can appear
and ring on an individual station or multiple stations. Call Arrival (CAR) Keys are busy
only when in the ringing state and are not used during the talking state.
Call Arrival (CAR) Keys are shared with the Virtual Extensions (VE). In virtual
extension mode, the key acts as a secondary extension. Up to 512 CAR/VE keys are
provided.
NOTE

On the GCD-CP10 for Caller ID (also used for DTMF receivers and Call Progress
Tone Detection) 32 resources are available. The PZ-BS10 provides an additional 64
resources.