NEC Univerge SV8100, Programming Manual

Page: 521 / 986

UNIVERGE SV8100 Issue 10.1
Programming Manual 2 - 485
Description
In
Program 41-03: Incoming Ring Group Assignment for ACD Group
, for each
incoming trunk group set up in Program 22-05, designate which ACD Group (1~64)
the trunks should ring for each of the eight Work Periods. Also use this program to
assign an Incoming Trunk Ring Group as priority or normal. Use Program 41-06 to set
up the Work Schedules and Work Periods for trunks. Use Program 41-07 to assign
the Work Schedules to the days of the week.
Conditions
None
Feature Cross Reference

Automatic Call Distribution (ACD)

Ring Groups
Program 41 : ACD Setup
41-03: Incoming Ring Group Assignment for ACD Group
Level:
SA
Input Data
Incoming Ring Group Number 1~100
ACD Work Period Mode Number 1~8
Item
No.
Item Input Data Default
01
ACD Group Number
0~64 (0 = No setting) 0
02
Night Announcement Service
0 = No
1 = Yes 0
03
Priority Data
Determine whether an incoming call to a trunk ring
group should follow a priority assignment.
0 = No Priority
1~7: 1 = Highest Priority
7 = Lowest Priority
0, 1~7
(0 = No Priority)
(1 = Highest Priority)
(7 = Lowest Priority) 0