NEC SV8300, Pc Programming Manual, Page: 215 / 232

Appendix C Troubleshooting
C-3
NWA-033628-001 Rev.1.0
IP Connection
Point to check Corrective action
Is the PCPro LAN blade (NIC)
mounted properly? Check the status of “Local Area Connection” in the Win-
dows [Network Logon] screen. For more details, browse
through Windows Help.
Is the LAN cable connected properly? If the LAN cable is not connected properly, reconnect it.
Is the IP connection correct? Enter the “Ping” command with the IP address of the
SV8300 specified to test the communication status. For
more information about the “Ping” command, browse
through Windows Help.
Is the destination logon number used
by
another copy of PCPro or an external
device? Check that the destination port number is available. If it is
used by another device, clear the connection between that
device and the SV8300 and then retry the connection
operation.
Page 2-12
Is the destination port number or IP
address wrong? Display the connection account to verify the setting. If the
setting is invalid, correct it.
Page 8-4
Is any IP address or port number used
that is unacceptable for network secu-
rity reasons? Contact with the network administrator.
Is the network running successfully? Reconnect the link after 10 minutes since there is the pos-
sibility that a session of ETHERNET/VOIP port is
remained by disconnecting of LAN cable and a network
failure.
Is the maintenance port or VOIP port
allowed to connect the PCPro? Confirm whether the maintenance port or the VOIP port
has been allowed to connect the PCPro by the commend
(CM0B Y=0XX/1XX>20: 1) or not.