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NEC POWERMATE ES 5200 - SERVICE, Manual

The NEC PowerMate ES 5200 Service Manual, available for free download, is an essential resource for maintaining and troubleshooting this powerful device. With detailed instructions and diagrams, this manual ensures smooth operation and efficient repairs. Download it today from manualshive.com to maximize the performance of your PowerMate ES 5200.

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7-4   Getting Services and Support

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Summary of Contents for POWERMATE ES 5200 - SERVICE

Page 1: ... of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for de...

Page 2: ...Drive 1 7 PC Card Adapter 1 7 Tape Backup Unit 1 8 Zip Drive 1 8 Rear Features 1 8 External Connectors 1 10 Power Supply Features 1 12 Inside Features 1 14 System Board 1 16 Riser Board 1 16 Chassis 1 17 Stand 1 18 Speakers 1 19 System Features 1 19 Hardware 1 19 Software 1 20 Preloaded Operating System 1 20 NEC OS Restore CD 1 21 NEC Application and Driver CD 1 21 Security 1 24 2 Setting Up the S...

Page 3: ...10 Chipset Features Setup 3 11 Power Management Setup 3 12 PNP PCI Configuration Setup 3 13 Load Setup Defaults 3 14 Special Features Setup 3 14 Integrated Peripherals 3 16 Supervisor Password 3 17 User Password 3 18 Save Exit Setup 3 18 Exit Without Saving 3 19 FLASH Utility 3 19 NEC OS Restore CD 3 21 Introducing OS Restore Options 3 21 Choosing a Restore Program 3 21 Launching the NEC OS Restor...

Page 4: ...tem Management Tools 4 2 LANDesk Client Manager 4 4 PC Health Indicator 4 5 Managing Workstations 4 5 Selecting the PC Health Meter 4 6 Monitoring PC Health 4 6 Inventory 4 7 DMI 4 8 Monitoring Capabilities 4 8 Using the Chassis Intrusion Notification Feature 4 9 LDCM Admin Function 4 10 Cheyenne Backup 4 11 NEC ToolTelligent Suite 4 11 NEC ToolTelligent Utilities 4 11 Installing ToolTelligent Uti...

Page 5: ...oor 5 19 Closing the Chassis Floor 5 20 System Board Options 5 21 Memory Upgrade 5 22 Checking System Memory 5 23 Removing a DIMM 5 24 Installing a DIMM 5 26 Processor Upgrade 5 28 Removing the Celeron or Pentium III Processor Cartridge 5 29 Installing the Celeron or Pentium III Upgrade Processor Cartridge 5 31 Removing the Pentium II Processor Cartridge 5 34 Installing the Pentium II Upgrade Proc...

Page 6: ...DE Drive Cabling 5 72 Diskette Drive Cabling 5 74 PC Card Adapter Cabling 5 74 Network Board Wake On LAN Cabling 5 74 Installing Storage Devices 5 76 Removing the Front Panel Small Desktop 5 76 Replacing the Front Panel Small Desktop 5 77 Removing the Front Panel Desktop 5 78 Replacing the Front Panel Desktop 5 80 Removing the Front Panel Minitower 5 82 Replacing the Front Panel Minitower 5 84 Ins...

Page 7: ...ervice 7 5 NEC CSD Bulletin Board System 7 6 NEC CSD Technical Support Services 7 9 A Setting Up a Healthy Work Environment Making Your Computer Work for You A 2 Arrange Your Equipment A 4 Adjust Your Chair A 5 Adjust Your Input Devices A 7 Adjust Your Monitor A 9 Vary Your Workday A 11 Pre existing Conditions and Psychosocial Factors A 12 Checking Your Comfort How Do You Measure Up A 13 Checking ...

Page 8: ...cilities B 3 Video Controller B 5 Sound System B 5 Fax Modem Board B 6 Network Support B 6 Peripherals B 7 Diskette Drive B 7 Hard Drive B 7 CD ROM Drive B 8 Zip Drive B 8 Tape Backup Unit B 9 PC Card Adapter B 9 Speakers B 10 Dimensions B 10 System Unit B 10 Keyboard B 11 Power B 11 Operating Environment B 12 Compliance B 12 Index ...

Page 9: ...caring for the system The chapter includes a quick reference chart for finding information described more fully later in the document Chapter 3 Configuring the System describes how to use the software utilities shipped with your system including the CMOS Setup Utility the NEC OS Restore CD and the NEC Application and Driver CD It also provides detailed information on jumpering devices in the syste...

Page 10: ...y Work Environment contains guidelines to help you use your computer productively and safely This appendix also instructs you on how to set up and use your computer to reduce your risk of developing nerve muscle or tendon disorders WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury To reduce your risk of injury set up and use your computer in the manner d...

Page 11: ... of life CAUTION Cautions indicate situations that can damage the hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard for example Ctrl Alt or Enter Text or keystrokes that you enter appear in boldface type For example type abc123 and press Enter File names are printed in uppercase or fixed w...

Page 12: ...e computer productively and safely Information includes guidelines to reduce the risk of injury associated with using a computer NEC PowerMate ES 5200 Series Release Notes Release Notes provide additional information about the computer that was not available at the time the user s guide was printed Your system comes with the following online documentation on the NEC Application and Driver CD NEC H...

Page 13: ...o need to know how the system is designed Service and reference manuals are also available from the NEC CSD website see Chapter 7 NEC CSD FaxFlashSM NEC CSD FaxFlash is an automated service that sends the latest information about NEC CSD and its products directly to a fax machine The service is available 24 hours a day 7 days a week Obtain product literature and technical information bulletins wit...

Page 14: ...1 Reviewing System Features Front Features Rear Features Inside Features Stand Speakers System Features ...

Page 15: ... computers This chapter highlights system hardware and software and describes system security For more information about using system features see Chapter 3 Configuring the System and Chapter 4 Managing System Resources Front Features The following figures show the features on the front of the small desktop desktop and minitower models A brief description follows the figures Front features small d...

Page 16: ...tem Features 1 3 Front features desktop models A Device Bay Cover F Disk Activity Lamp B Diskette Drive G Sleep Button Lamp C USB Port H Power Button Lamp D Headphone Connector I 5 1 4 Inch Devices E Volume Control ...

Page 17: ...E Headphone Connector System Controls and Lamps System controls let you select specific system operations Lamps let you know the status of system operation The figures in the previous section show the controls and lamps on the front of each system Descriptions of system controls and lamps are provided below Power button Press this button to turn on the system power Press it again to turn off the p...

Page 18: ...ime Press any key or move your mouse to resume system operation at the point where you stopped it Sleep lamp A green lamp in the sleep button indicates that the system is in a power saving mode If you have a VESA compliant monitor your monitor also goes into a power saving mode Disk lamp The green lamp tells you that the hard drive is reading or writing data CAUTION Do not turn off the system unle...

Page 19: ...t access for audio and USB devices The following features are found on the front of the system Universal Serial Bus port The Universal Serial Bus USB port allows you to add new plug and play serial devices without opening up the system You simply plug the devices into the ports The USB determines system resources for each peripheral and assigns them without user intervention Up to 127 devices can ...

Page 20: ...a faster and to see smoother animation and video DVD ROM Drive Some models come with a DVD ROM drive The DVD ROM drive offers many improvements over the standard CD ROM technology including superior video and audio playback faster data access and greater storage capacities The drive uses the latest DVD technology that reads from specially designed DVD discs as well as standard audio and video CDs ...

Page 21: ...ess to protect your files and applications Files are compressed during the backup process to conserve space and to speed up the process Zip Drive Some models come with an ATAPI Zip drive Use the Zip drive to back up work archive old files and transport your work Store up to 100 MB of data on a 3 1 2 inch Zip disk Rear Features On the back of your computer you ll find external connectors power supp...

Page 22: ... D Power Supply K Serial Port 1 E Line Out Jack L VGA Monitor Connector F Microphone In Jack M Printer Port G LAN Connector Rear features desktop models A Expansion Board Slots G Keyboard Port B Power Supply H Mouse Port C USB Port I Serial Port 2 D Line Out Jack J Serial Port 1 E Microphone In Jack K Printer Port F LAN Connector L VGA Monitor Connector ...

Page 23: ... 2 F Mouse Port L Expansion Board Slots External Connectors External connectors let you attach peripheral devices such as a monitor keyboard mouse and printer to your system Your system has the following external connectors Mouse port Attach the mouse that comes with your computer to this port The mouse port supports a PS 2 compatible mouse Keyboard port Attach the keyboard that comes with your co...

Page 24: ...to the VGA connector on the rear of the system Printer port Use this port to connect a parallel printer with a 25 pin connector to the system Serial ports COM1 and COM2 Attach a serial device with a 9 pin connector to each serial port Serial devices include a pointing device serial printer or a modem Universal Serial Bus port This port adds a USB connection at the rear of the system see Front Audi...

Page 25: ...ifier for audio output If you ordered speakers use this jack to connect them Fax modem ports Some systems come with a 56 kilobytes per second Kbps v 90 fax modem board The fax modem board allows the connection of a phone line to the computer for fax and data communications functions Dual fax modem ports let you use a telephone line for the fax modem and your telephone Power Supply Features The pow...

Page 26: ... in the United States and Canada are 115 volts Outlets in Europe Australia and Asia except Taiwan are 230 volts Taiwan uses 115 volt outlets Power socket The power socket provides a connection for your power cable Three wire fan The three wire fan works with system software for fan failure detection Power on features Power on features include remote on off Wake On LAN and Instant On ready ...

Page 27: ...See the following figures for the location of features within the system Feature descriptions follow Inside the system small desktop models A Expansion Slots D System Board B Riser Board E Internal Hard Drive C Power Supply F Accessible Device Bays ...

Page 28: ... Expansion Slots E Accessible Device Bays B Riser Board F Internal Hard Drive C Internal Hard Drive G System Board D Power Supply Inside the system minitower models A Expansion Slots D Accessible Device Bays B Power Supply E System Board C Riser Board F Chassis Floor ...

Page 29: ...hard drives an IDE CD ROM drive or DVD ROM drive and an IDE Zip drive Riser Board Most of the cable connectors in the system reside on the riser board Riser board connectors include primary and secondary IDE connectors diskette drive connector front panel connector for lamp the NLX connector for the system board the external LAN connector power connectors additional connectors including the CD Aud...

Page 30: ... the following features that make the system easy to use upgrade repair and secure a sturdy design easy upgradeablilty so internal devices can be installed with only a screw driver standardized size and dimensions to accommodate NLX form factor system boards riser board with an NLX connector for signal and power circuitry to keep the system board largely cable free The chassis supports the followi...

Page 31: ...ternal 3 1 2 inch hard drives a 3 1 2 inch diskette drive and three 5 1 4 inch accessible devices Stand The minitower system unit has feet to prevent it from being tipped over This is a safety feature to prevent personal injury and equipment damage Keep the feet turned out at all times except when opening or upgrading the system WARNING Turn the feet out under the system unit The feet are designed...

Page 32: ... using the Windows sound software To bring up a volume control double click the speaker icon on the taskbar next to the system clock Also use the sound software to balance the sound between the left and right speakers System Features Your computer hardware and software deliver the performance and technologies you need for all your challenging tasks today and into the future Hardware PowerMate ES 5...

Page 33: ...ash support for easy and economical BIOS upgrades System Memory Your computer comes with at least 32 MB of SDRAM and supports up to 512 MB Motion Video Playback Controller Your motion video playback hardware gives you full motion full screen smooth scaled video playback and supports Motion Picture Experts Group MPEG software Power Management Options Power management options conserve energy and red...

Page 34: ...of the applications and drivers provided by NEC CSD from the NEC Application and Driver CD Each item on the NEC Application and Driver CD is selectable from a straightforward graphical interface Clear menu descriptions and the help screens guide you through each step The following applications and utilities are provided on the NEC Application and Driver CD Microsoft Internet Explorer 4 01 Internet...

Page 35: ...n the network from a server system running NEC WebTelligent using an Internet browser of your choice NEC WebTelligent Auto Discovery Agent Install NEC WebTelligent Auto Discovery Agent on client systems so they can be managed with the NEC WebTelligent software NEC Desktop SNMP Agent Use the Simple Network Management Protocol SNMP Agent to monitor the features configurations and locations of comput...

Page 36: ... applications that can be used across video sound or network platforms DirectDraw DirectSound DirectPlay DirectInput and Direct3D are some of the components that make up the DirectX suite Network Associate VirusScan Software Protect the system from viruses by running VirusScan software The following online documentation is also provided on the NEC Application and Driver CD The NEC Help Center This...

Page 37: ...ls access to the Setup utility and the keyboard User access to the CMOS Setup Utility is limited to a subset of all CMOS Setup parameters when a supervisor password has been set The supervisor password allows full access to the system and the BIOS Windows network security features To learn more about the network security features available through the Windows operating system refer to your Windows...

Page 38: ...2 Setting Up the System Cable Connections Startup Shutdown Power Saving Operation System Care More Information ...

Page 39: ...es on setting up your system Connect the system components as follows WARNING In minitower systems turn the feet out before connecting any of the cables or powering on the system See the Quick Setup poster for diagrams showing most cable connections Use the icons on the rear of the system unit to identify connectors If the system comes with a fax modem board connect it to the telephone line as fol...

Page 40: ...r a properly grounded wall outlet Note If the system board has been set for Immediate Boot Up the system starts up as soon as the power cord is connected See Startup and Jumper Settings CAUTION NEC CSD recommends connecting power cables to a surge protector Startup You can start up the system in two ways by pressing the power button by connecting the power cable if the system board is jumpered for...

Page 41: ...successfully completed the power on test After about 5 seconds Windows starts up If a problem occurs a series of beeps may sound If this happens repeatedly after powering on power off the system and turn to Chapter 6 Solving System Problems This chapter provides helpful hints on obvious system problems Note If the system displays a message indicating that system settings have changed run the CMOS ...

Page 42: ...stem when the sleep lamp is lit or when the hard drive lamp diskette drive lamp or other device lamp is lit Information on the device might be lost or damaged 4 Click Start on the taskbar then point to and click Shut Down Selecting Shut Down gives you several choices in the pop up submenu Select Shut down the computer then click Yes or press Enter for shut down Note Although a message appears info...

Page 43: ...imeout has been enabled CAUTION The sleep button is next to the power button Take care not to press the power button when you put the system in sleep mode If you accidentally press the power button you can lose any data that has not been saved When the system goes into Sleep mode it saves data and system status and then shuts off power to all possible components Sleep mode lets you save power with...

Page 44: ...t your system from possible damage NEC CSD strongly recommends the following protective measures Keep the feet on the minitower system turned out The feet prevent the system from being tipped over This is a safety feature to prevent personal injury and equipment damage Connect a surge suppressor between your computer and a grounded wall outlet A surge suppressor protects your system from sudden tr...

Page 45: ...ct against viruses see BIOS Features Setup in Chapter 3 Use appropriate virus detection software regularly to protect your system from computer viruses If you plan to use software programs other than NEC CSD supplied software NEC CSD strongly recommends that you take the necessary steps such as virus checks to protect your system Place your computer away from direct sunlight and extreme hot and co...

Page 46: ...tly dampened with a mild detergent Never use a strong cleaner or solvent on any part of the system Keep food and liquids away from your computer Periodically clean the keyboard with a vacuum cleaner brush attachment Do not use any liquid cleaners on the keyboard as they can damage the keyboard If an object such as a paper clip falls into the keyboard turn the keyboard over and gently shake it to d...

Page 47: ... CD Zip disk or tape cartridge in a drive remove it 3 Turn off the system unit and any external options connected to it 4 Unplug the system unit power cable from the wall outlet or surge suppressor then from the unit itself 5 Unplug any external options from the wall outlets or surge suppressor then disconnect them from the system unit 6 Pack the system components in the original shipping material...

Page 48: ...ce or a faster processor See Chapter 5 Installing Options See the following quick reference chart to find information about using the computer Quick Reference to Information About the Computer Information Where to Find It in This Guide Installing applications provided by NEC CSD NEC Application and Driver CD in Chapter 3 Finding basic information on the computer Chapter 1 Configuring the system an...

Page 49: ...iguring the System Configuration Tools and Utilities CMOS Setup Utility Flash Utility NEC OS Restore CD NEC Application and Driver CD NEC Help Center Resolutions for NEC VistaScan USB Monitors Jumper Settings ...

Page 50: ...ble for a quick guide to the configuration utilities tools and procedures For detailed information about these and other tools see the sections following the table Configuration Tools and Utilities The following table lists ways you can configure the system and the utility tool or procedure to use for the configuration Note Also see the next chapter Managing System Resources for ways to manage sys...

Page 51: ...Setup Standard CMOS Setup menu Diskette drive enabling CMOS Setup Standard CMOS Setup menu DMA assigning CMOS Setup Integrated Peripherals menu Special Features Setup menu DMI event log setting configuring viewing CMOS Setup BIOS Features Setup menu Drivers for NEC CSD hardware installing NEC Driver CD Hard drive configuring as master or slave primary or secondary CMOS Setup Integrated Peripherals...

Page 52: ...nactivity timeout setting CMOS Setup Power Management Setup menu IRQs changing CMOS Setup Integrated Peripherals menu Special Features Setup menu ISA PnP resource control CMOS Setup PNP PCI Configuration Setup menu Keyboard options configuring CMOS Setup Integrated Peripherals menu L2 Cache ECC Support enabling CMOS Setup BIOS Features Setup menu Legacy ISA resource control CMOS Setup PNP PCI Conf...

Page 53: ...bling CMOS Setup PNP PCI Configuration Setup menu Power management enabling configuring CMOS Setup Power Management Setup menu Pentium III processor serial number disabling CMOS Setup BIOS Features Setup menu Processor speed changing CMOS Setup Special Features Setup menu Serial ports enabling CMOS Setup Integrated Peripherals menu Software provided through NEC installing NEC Application and Drive...

Page 54: ...m ships from the factory with the correct system parameters for your configuration Unless you add optional hardware you do not need to run the CMOS Setup Utility to operate your system However you might wish to run the Setup utility to set features that customize your system such as power management and security features System configuration information is stored in nonvolatile memory A nonvolatil...

Page 55: ...w to Start CMOS Setup To start the CMOS Setup Utility follow these steps 1 Turn on or reboot the system 2 Press F2 as soon as you see this message Press ESC to show POST F2 to enter SETUP You have about five seconds to press F2 before the system boot continues 3 Setup s Main menu appears and looks similar to the following screen CMOS Setup Utility Main menu A Menu Title D Navigation Keys B Selecte...

Page 56: ...cursor up and down or arrow keys Moves cursor left or right F1 or ESC Help To display a submenu use the arrow keys to move the cursor to the submenu you want Then press Enter Main Menu The CMOS Setup Utility comes up displaying the Main menu See How to Start CMOS Setup for a look at a typical main menu screen The main menu provides menu items for ten setup functions and two exit choices Use the ar...

Page 57: ...Exit Without Saving Press Enter to bring up the selected submenu Items with grayed out text are not changeable from the submenu Note The table called Configuration Tools and Utilities at the beginning of this chapter also lists specific ways to configure the system and the CMOS Setup Utility function or other utility you use for each Standard CMOS Setup Choose the Standard CMOS Setup menu by selec...

Page 58: ...Setup menu by selecting it from the Main menu and pressing Enter CAUTION Setting items on this menu to incorrect values can cause your system to malfunction This menu provides access to enhanced BIOS features The following features are available from the BIOS Features Setup menu Anti Virus Protection CPU L2 Cache ECC Checking Processor Number Feature Quick Power On Self Test Boot from LAN First Bo...

Page 59: ...as Read Event Log Capacity Event Log Validity Chipset Features Setup Choose the Chipset Features Setup menu by selecting it from the Main menu and pressing Enter CAUTION Setting items on this menu to incorrect values can cause your system to malfunction The following features are available from the Chipset Features Setup menu DRAM Data Integrity Mode for example Non ECC or ECC Memory Hole at 15M 1...

Page 60: ... features are available from the Power Management Setup menu Power Management PM Control by APM Video Off method suspend standby doze NA Video Off After MODEM Use IRQ Reserve IRQ 9 Doze Mode Standby Mode Suspend Mode disabled by default if Power Management is disabled HDD Power Down disabled by default if Power Management is disabled HDD Down When Suspend Soft Off by PWR BTTN instant off delay 4 s...

Page 61: ...wer Loss IRQ 3 7 9 15 NMI Primary IDE 0 Primary IDE1 Secondary IDE 0 Secondary IDE 1 Floppy Disk Serial Port Parallel Port PNP PCI Configuration Setup Choose the PNP PCI Configuration Setup menu by selecting it from the Main menu and pressing Enter CAUTION Setting items on this menu to incorrect values can cause your system to malfunction The following features are available from the PNP PCI Confi...

Page 62: ...ad Setup Defaults menu by selecting it from the Main menu and pressing Enter A dialog box appears so you can confirm this choice or abort the process CAUTION Setting items on this menu to incorrect values can cause your system to malfunction Special Features Setup Choose the Special Features Setup menu by selecting it from the Main menu and pressing Enter CAUTION Setting items on this menu to inco...

Page 63: ... SHOWING Chassis Fan Detected Power Fan Detected CPU Fan Detected Chassis Intrusion Detect Voltage Detected under CPU PLUG PLAY CPU Speed Disable Manual 200 MHz 66 x 3 233 MHz 66 x 3 5 266 MHz 66 x 4 300 MHz 66 x 4 5 333 MHz 66 x 5 366 MHz 66 x 5 5 400 MHz 66 x 6 under System Monitor Chassis Fan RPM Power Fan RPM ...

Page 64: ...stem to malfunction The following features are available from the Integrated Peripherals menu IDE HDD Block Mode IDE Primary Master PIO only appears when On Chip Primary PCI IDE is set to enabled IDE Primary Slave PIO only appears when On Chip Primary PCI IDE is set to enabled IDE Secondary Master PIO only appears when On Chip Secondary PCI IDE is set to enabled IDE Secondary Slave PIO only appear...

Page 65: ...rd LAN Onboard FDC Controller Onboard Serial Port 1 Onboard Serial Port 2 Onboard Parallel Port Parallel Port Mode Supervisor Password Choose the Supervisor Password menu by selecting it from the Main menu and pressing Enter CAUTION Setting items on this menu to incorrect values can cause your system to malfunction Follow the prompts in the dialog box to set up change or disable the Supervisor pas...

Page 66: ...n the dialog box to set up change or disable the User password Save Exit Setup Choose the Save Exit Setup menu by selecting it from the Main menu and pressing Enter CAUTION Setting items on this menu to incorrect values can cause your system to malfunction This menu allows you to save CMOS value changes and exit the CMOS Setup Utility A dialog box appears so you can confirm this choice or abort th...

Page 67: ... stay in the Setup Utility FLASH Utility The system BIOS resides on a flash read only memory ROM chip in your system Update the Flash ROM with a BIOS flash diskette The diskette contains the latest version of the BIOS code You can get the diskette from NEC CSD or download the BIOS from the NEC CSD website or Bulletin Board System BBS Update the BIOS from the BIOS flash diskette as follows CAUTION ...

Page 68: ...e BIOS flash diskette unless directed to do so 5 Perform the upgrade exactly as directed by the support technician and the onscreen prompts 6 Power off the system as directed usually by pressing F1 or pressing the power button 7 After the system powers off remove the diskette 8 Reboot the system and start the Setup program Select Load Setup Defaults to reset the BIOS defaults Use the recorded Setu...

Page 69: ... for the hardware that was factory installed in your system Should a problem occur that causes data loss or corruption you can restore your system to its working state using this CD After restoring the operating system use the NEC Application and Driver CD to install your applications optional drivers and online documents Note Use the NEC Application and Driver CD to install or restore application...

Page 70: ...ing System The operating system and factory shipped drivers are always restored regardless of which program you choose See NEC Application and Driver CD for instructions on installing any of the applications or online documents or to install device drivers that did not come with your system Launching the NEC OS Restore CD CAUTION The OS Restore program can delete all the data on your hard drive If...

Page 71: ...appears with three options Back Reject and Accept 3 Read the license agreement and click Accept to continue The Restore Mode screen appears with four options Back Auto Custom and Fix OS See one of the following sections to continue with the restore Auto Rebuild and Restore Custom Rebuild and Restore Fixing the Operating System ...

Page 72: ...d reformat your hard drive If you are running Windows NT 4 0 skip to step 4 If you are running Windows 95 or Windows 98 the Partition Information screen appears 3 The Partition Information screen that appears in Windows 95 or Windows 98 has three options Back FAT 16 and FAT 32 and lets you select the File Allocation Table FAT type you want to use for the operating system restore Click Back to retu...

Page 73: ...Click Continue The following steps should take place system performs FDISK system reboots partitions are formatted OS and drivers load from the CD The Operating System Restore Completed screen appears when all files have been restored 6 Remove the CD from the CD tray 7 Click OK to reboot This completes the Auto Rebuild and Restore procedure See NEC Application and Driver CD for instructions on ins...

Page 74: ...before reinstalling the operating system After you click Custom the integrity of your system s existing FAT table is verified If the table is functional a Partitioning the Hard Drive screen appears with options allowing you to retain the present partition structure or partition the hard disk using FAT16 or FAT32 If the existing partition table is not functional the system performs an Auto restore ...

Page 75: ...oftware components required for the operating system are also loaded from the CD After the OS finishes loading the Operating System Restore Completed screen appears Skip to step 6 5 To partition the hard drive click Continue on the Partitioning the Hard Drive screen The Partition Information screen appears in Windows 95 and Windows 98 systems in Windows NT 4 0 systems the FAT16 Partition warning a...

Page 76: ...ins three options Back Exit and Continue 8 Click Continue The system performs FDISK using the FAT type selected the system reboots the partitions are formatted and the OS and drivers load from the CD The Operating System Restore Completed screen appears when all files have been restored 9 Remove the CD from the CD tray 10 Click OK to reboot This completes the Custom Rebuild and Restore procedure S...

Page 77: ...ing system restore After you click Fix OS the Fix OS screen appears The Fix OS screen has two options Back and Continue 3 Click Continue The Installing Applications screen appears showing the status of the restore It also displays the version of Windows OS being installed The installation can take from 5 to 10 minutes Note The drivers and other software components required for the operating system...

Page 78: ...he drivers that were factory shipped are automatically installed Should a problem occur that causes data loss or corruption you can restore these files to your computer using the CD Launching the Application and Driver CD Use the Application and Driver CD to install applications drivers utilities Internet browsers and the online NEC Help Center Follow this procedure to launch the Application and D...

Page 79: ...rs and the online NEC Help Center Description Located in the bottom portion of the dialog box the text describes the selected or highlighted software category or application driver and so on Install Clicking the Install button installs the selected software Exit Clicking the Exit button closes the Application and Driver Installation Utility dialog box Once the Application and Driver Installation U...

Page 80: ...C Help Center see the following section Installing the NEC Help Center To uninstall the NEC Help Center follow the instructions in Uninstalling the NEC Help Center Installing the NEC Help Center Install Microsoft Internet Explorer 4 01 on the system before installing the NEC Help Center The Help Center requires Microsoft Internet Explorer 4 01 to run and it cannot be installed using the Selective ...

Page 81: ...teps 1 Access the C Program Files nechlpct directory 2 Double click the Unwise exe icon All files related to the NEC Help Center and the C Program Files nechlpct directory are removed from the system To reinstall the NEC Help Center use the NEC Application and Driver CD and follow the instructions in Installing the NEC Help Center Resolutions for NEC VistaScan USB Monitors The following table list...

Page 82: ...00 46 88 75 9 1024 x 768 48 36 60 10 800 x 600 53 67 85 11 1024 x 768 60 02 75 12 1280 x 1024 63 98 60 13 1024 x 768 68 68 85 Jumper Settings Some devices in the system have pins that must be jumpered according to way the device is used in your computer or the way your system is configured For example a hard drive or CD ROM drive must be jumpered as a master or slave device to correspond to the wa...

Page 83: ...ore the CMOS settings to their factory state prepare the system for installation of a slower processor configure the system to power on when the power cable is plugged in instead of when the power button is pushed CAUTION Jumpers are set correctly at the factory for your configuration If your system requires a jumper change change only the setting for that condition Otherwise keep the jumpers at t...

Page 84: ...r On Mode B JBAT1 CMOS Clear Setting Onboard VGA If you add a graphics board to your system you must disable the onboard VGA by changing the jumper setting on block JVGA1 see the following table Onboard VGA Jumper Settings JVGA1 Function 1 2 Enables onboard VGA 2 3 Disables onboard VGA ...

Page 85: ... five seconds CMOS Clear Jumper Settings JBAT1 Function 1 2 Keeps CMOS changes 2 3 Clears CMOS changes Setting the Power On Mode Your system can be jumpered to start up in two ways when the power button is pressed or when the power cable is connected Immediate Boot Up To change way your system starts up change the jumper setting on block JP1 The following table lists the jumper settings and the fu...

Page 86: ...wer must be off before you change a jumper setting 2 Remove the cover s In a small desktop or desktop system see Removing the Small Desktop or Desktop Cover In a minitower system see Removing the Minitower Side Covers 3 Locate the jumper block on the system board see System Board Configuration Settings 4 Move the jumper to the new setting CAUTION If you are clearing your CMOS settings you must mak...

Page 87: ...selectable jumper settings are as follows CS Cable Select jumper Not used SL Slave Present jumper Disabled pin 2 open factory default Enabled pin 2 jumpered MA Master Select jumper Enabled pin 3 jumpered factory default Disabled pin 3 open Zip Drive Jumpers The three position jumper block for the Zip drive is located on the rear of the drive The following description applies when the rear of the d...

Page 88: ...ight most pin set jumpered Cable Select Mode all three pin sets jumpered Tape Backup Unit Jumpers Cable Select jumper 1 2 Not used Master device 5 6 Enabled DS jumpered Disabled DS open factory default Slave device 3 4 Disabled open factory default Enabled jumpered ...

Page 89: ...anaging System Resources System Management Tools LANDesk Client Manager Cheyenne Backup NEC ToolTelligent Suite NEC WebTelligent NEC SNMP Agent NEC Configuration Change Notification NEC Auto Backup Utility ...

Page 90: ...ration Change Notification See the following table for a quick guide to the utilities tools or procedures required in managing system resources For detailed information about these and other tools see the sections following the table System Management Tools The following table lists ways to manage system resources and the utility tool or procedure to use for the activity Note Also see the previous...

Page 91: ...ry displaying monitoring LANDesk Client Manager NEC SNMP Agent NEC Configuration Change Notification Model number monitoring NEC SNMP Agent Network board monitoring LANDesk Client Manager Power supply voltages setting thresholds monitoring current state sending alerts LANDesk Client Manager NEC SNMP Agent Processor monitoring NEC Configuration Change Notification Serial number monitoring NEC SNMP ...

Page 92: ...ation and Driver CD in Chapter 3 With Client Manager you can perform the following tasks using the Wake On LAN feature get remote systems on the network up and running from a powered off state for example to perform off hour maintenance review system inventory of workstation hardware and software components view DMI compliant component information set security features to change password local mac...

Page 93: ...y PC Health Indicator PC health indicator consists of three parts managing workstations selecting the PC Health meter monitoring PC Health Managing Workstations Client Manager sets up a connection to all the workstations running on the network to allow the administrator to monitor the functions of each workstation The monitoring is in real time so that if an unhealthy workstation is fixed you can ...

Page 94: ... worse and become a critical event A green light indicates that the system is working fine Monitoring PC Health PC health can be determined by monitoring various system components for threshold levels Some of the components that are monitored include drive space prediction of hard drive failure Smart Hard Drive failure prediction free virtual memory temperatures power supplies chassis opened GDI u...

Page 95: ...he inventory consists of the following categories workstation summary basic hardware drives memory audio keyboard mouse video system resources I O ports operating system network applications system files user information You can also view the current system configuration edit user information and create or restore file snapshots ...

Page 96: ...bute values in real time Monitoring Capabilities Your PowerMate computer has a chip mounted on the system board that supports many new and advanced real time monitoring capabilities used by DMI This chip provides the following features an integrated temperature sensor with configurable interrupt generation based on upper and lower temperature limits a power supply monitor with configurable interru...

Page 97: ... message the next time the system is booted The message appears in a LANDesk Client Manager Notification window This window appears every time the system is rebooted until the report is cleared Close the notification window to remove the message from the screen Clear the message to prevent it from appearing again the next time the system is rebooted To clear the message follow these steps 1 Access...

Page 98: ...at are configured for Windows 95 or Windows 98 or Windows NT The LANDesk Client Manager LDCM Admin function is installed on the C drive of your computer when LANDesk Client Manager is installed from the NEC Application and Driver CD For information on installing LANDesk Client Manager see Launching the Application and Driver CD in Chapter 3 Once LANDesk Client Manager is installed start LDCM Admin...

Page 99: ... Backup program and backs up the entire file system to a Zip drive or to a network drive Note Cheyenne Backup does not work in conjunction with an ATAPI tape drive Cheyenne Backup can also do regularly scheduled backups and scan files for viruses during a backup operation NEC ToolTelligent Suite NEC ToolTelligent is a suite of desktop management utilities that allow local and remote resources to b...

Page 100: ...from the failing drive Use the ToolTelligent interface to activate one or more of the utilities in the ToolTelligent suite Installing ToolTelligent Utilities NEC ToolTelligent Utilities are installed using the NEC Application and Driver CD When ToolTelligent is installed the NEC Systems Management Tool Suite Installer interface allows you to choose which utilities to install Utilities can be chose...

Page 101: ...gement Interface DMI version 2 0 and the world wide web to perform administrative tasks across multiple platforms either locally or remotely over a network Through NEC WebTelligent the managed client desktop PC administrator can manage from a desktop computer using the Netscape or Microsoft Internet Explorer web browser The administrator can perform WebTelligent account and asset management monito...

Page 102: ...lligent provides the administrator with the following features and benefits WebTelligent Account Management Create and delete user accounts Change user passwords Disable user accounts Asset Management Discovery of networked DMI desktops Display system and hardware component attributes ...

Page 103: ...ntranet user authentication Chassis intrusion monitoring Reduced Costs WebTelligent is free with the purchase of an NEC PowerMate Managed desktop computer WebTelligent is available as a free download from the NEC CSD website www nec computers com NEC WebTelligent Requirements WebTelligent installs on a Windows 95 Windows 98 or Windows NT web server with the following minimum configuration Intel Pe...

Page 104: ...ormation Server version 3 0 or later Microsoft Windows NT with Netscape FastTrack Server version 2 0 or later or Netscape Enterprise version 3 01 or later One or more Internet Browsers Microsoft Internet Explorer 4 0 or later Netscape Navigator Gold 3 03 or later Netscape Communicator 4 0 or later TCP IP WebTelligent works with networked desktop computers having the following minimum configuration...

Page 105: ...ith a host name such as PowerMate A Set up the web server as follows Install your web server software Microsoft Personal Web Server or other software see the preceding list On the Windows desktop click Start point to Settings and click Control Panel At the Control Panel double click Personal Web Server In Personal Web Server click the Administration tab In Administration click Administration to st...

Page 106: ...software from the NEC CSD website www nec computers com save the download file in your C Temp directory or other appropriate directory Double click setup exe and follow the prompts 4 Configure the installation Follow the WWW Administration link click the Directories tab and edit the home page Modify the directory entry to C Program Files PBNEC WebTelligent html and click OK Scroll to the bottom of...

Page 107: ...nt Discovery Agent If it is not there install the software from the NEC Application and Driver CD or download it from the NEC CSD website www nec computers com 6 Open WebTelligent as follows Note LDCM 3 1 or later must be installed on every client At a managed desktop computer start a web browser Set the URL to the web server s machine name for example http PowerMate A At the Login screen see the ...

Page 108: ...ligent screen to collect a list of machines to manage Double click the q icon on the WebTelligent screen and click on the domain name to locate the desktop being managed Click on the desktop to be managed A Workstation screen opens to display a summary of the workstation attributes When finished click File and click Close to go back to the Windows screen ...

Page 109: ...ocol SNMP Agent is an extension to the Microsoft SNMP Agent The NEC SNMP Agent permits a network administrator to manage NEC PowerMate clients The NEC SNMP Agent performs the following major functions Assets Management displays system serial number product model and more Configuration Management displays memory size and more ...

Page 110: ...eshold condition for any supported management information base MIB variable The following sections describe how to install and configure the NEC SNMP Agent on Microsoft Windows 95 Windows 98 or Microsoft Windows NT configured systems Installing the NEC SNMP Agent Install the NEC SNMP Agent on your Windows 95 Windows 98 or Windows NT configured system as follows Note Install the NEC SNMP Agent soft...

Page 111: ...es and other policies Use the Policy Editor to configure the traps communities and other policies as follows 1 In the Windows taskbar click Start and point to Programs Accessories and System Tools Click System Policy Editor 2 At the System Policy Editor click File and point to Open Registry Double click Local Computer 3 Expand Network and expand SNMP to display the list of policies The policies ar...

Page 112: ...a trap to the NEC SNMP Desktop Manager the port number can be configured from the registry HKEY_LOCAL_MACHINE SOFTWARE Packard Bell NEC Inc PBNEC SNMP Desktop Agent Port Number The default port number is set to 55593 Internet MIB RFC 1156 Allows the user to specify a contact name and location for the Internet MIB 4 Check each policy required and highlight the policy name For Communities Traps and ...

Page 113: ...en click the Services tab and click Add 4 At the Select Network Services screen highlight SNMP Service and click OK 5 At the Microsoft SNMP Properties screen set three properties Security Limits the set of computers than can perform SNMP management on this computer to those in the community and or specific computer names the user provides Traps Limits the set of computers that receive traps from t...

Page 114: ...llows the user to specify a contact name and location for the computer 6 Edit the properties 7 Click OK to return to the Network screen 8 Click Close to return to the Windows screen NEC Configuration Change Notification NEC Configuration Change Notification is an application that runs as Windows starts It works with the LANDesk application and DMI Desktop Management Interface software to determine...

Page 115: ...p on the Windows Start menu The utility has some configuration options that are accessible through the system tray icon The NEC Tools group on the Start menu includes a ReadMe file containing recent information about the utility as well as access to a Help document Cheyenne Backup configuration determines the exact nature of the backup that will be performed automatically See the online Help for C...

Page 116: ...5 Installing Options General Rules Safety Precautions Small Desktop and Desktop System Unit Cover Minitower System Unit Covers System Board Options Expansion Boards Data Storage Devices ...

Page 117: ...s for removing the covers are also included in this chapter General Rules Follow these general rules when installing system options Turn off system power and unplug the power cable Turn off and disconnect all peripherals from the front or rear of the system When handling boards or chips touch the system metal frame to discharge static Do not disassemble parts other than those specified in the proc...

Page 118: ...an damage computer components Protect computer components by following these safety instructions CAUTION Electrostatic discharge can damage computer components Discharge static electricity by touching a metal object before removing the system unit cover Avoid carpets in cool dry areas Leave boards and chips in their antistatic packaging until ready to be installed Dissipate static electricity befo...

Page 119: ...se damage to system components at power on When disconnecting a cable always pull on the cable connector or strain relief loop not on the cable itself Small Desktop and Desktop System Unit Cover The following sections describe how to remove and replace the system unit cover for the small desktop and desktop systems For the minitower system see Minitower System Unit Covers Removing the Small Deskto...

Page 120: ...ure in Chapter 3 1 Turn off and unplug the system unit 2 Disconnect the keyboard mouse monitor and any other external options such as speakers or a printer from the rear of the system unit CAUTION Electrostatic discharge can damage computer components Discharge static electricity by touching a metal object before removing the system unit cover 3 Remove any lock or security cable if one has been in...

Page 121: ...sktop A Cover Screws 5 From the rear of the system grasp the sides and slide the cover about an inch away from the front Note The cover fits tightly Press against the rear panel to slide the cover one inch away from the front panel 6 Lift the cover up and away from the system unit see the following figure ...

Page 122: ...Installing Options 5 7 Releasing the small desktop cover A Slots C Tabs B Tabs D Metal Securing Rail ...

Page 123: ...esktop or desktop cover as follows CAUTION To prevent damage to system cables carefully tuck the cables out of the path of the cover 1 Position the cover over the chassis with its front edge about one inch behind the front of the chassis 2 Lower the cover onto the chassis taking care to align the tabs and slots on the cover and the chassis frame ...

Page 124: ... the following figure Note The cover fits tightly If the cover does not slide off all the way to the front panel place one hand on the front of the unit while you slide the cover forward from the rear Replacing the small desktop cover A Slots C Tabs B Tabs D Metal Securing Rail ...

Page 125: ... C Slots B Tabs D Tabs 4 Secure the cover with the cover screw s See the previous section Removing the Small Desktop or Desktop Cover 5 Replace any lock or security cable if one has been installed 6 Reconnect all external peripherals 7 Plug in the power cables ...

Page 126: ...nnector on the back of the riser board or to remove the top cover for access to the diskette drive cables The following procedure is for removing the left side cover but is also applicable for removing the right side cover WARNING Before removing the side cover turn off system power and unplug the system power cable Power is removed only when the power cable is unplugged Note If the side cover is ...

Page 127: ...ne has been installed 4 Remove the screw securing the cover to the chassis For the left side cover remove the screw securing the back edge of the cover to the chassis see the following figure For the right side cover remove the screw inside the system that secures the right cover tab to the chassis bracket see the second figure on the next page Position the screwdriver through the hole in the back...

Page 128: ...ns 5 13 Locating the top and left side cover screws minitower A Top Cover Screw B Left Side Cover Screw Locating the right side cover screw minitower A Chassis Bracket C Screwdriver Hole B Right Side Cover Tab D Screw ...

Page 129: ... with one hand grasp the recess in the left side cover with your other hand and slide the cover back about an inch As the cover fits tightly you may need both hands to slide the cover 7 Pull the top of the side cover out from the chassis about one half inch then lift the cover up and off the system Removing the minitower left side cover A Slide Lock C Left Side Cover B Recess ...

Page 130: ...the side cover over the side of the chassis so that the back edge of the cover is about an inch beyond the back edge of the chassis 2 Fit the flanges on the bottom and side of the cover into the rails along the side and bottom edges of the chassis 3 Fit the tabs on the top of the cover into the slots at the top of the chassis see the following figure Note For the right side cover only in addition ...

Page 131: ...lide the cover toward the front of the chassis until it locks in place Note If the cover does not slide all the way to the front of the chassis check that the side cover tabs are properly inserted into their slots in the top cover For the right side cover only check that the tab on the inside of the cover is inserted into its cutout on the chassis 5 Push down on the slide lock to lock the side cov...

Page 132: ...e it see Installing a 3 1 2 Inch Hard Drive Minitower 7 Replace any lock or security cable if one has been installed 8 Reconnect all external peripherals 9 Plug in your power cables Removing the Minitower Top Cover You need to remove the top cover if you are replacing the diskette drive or need to unplug the diskette drive cable from the back of the riser board Remove the top cover as follows WARN...

Page 133: ...he cover up about an inch to free its restraining tabs 5 Slide the top cover toward the front of the chassis then lift the cover off the chassis see the following figure Removing the minitower top cover A Top Cover Tabs B Top Cover Replacing the Minitower Top Cover Replace the top cover as follows 1 Align the top cover over the chassis about an inch beyond the front of the chassis Hold the rear of...

Page 134: ...ide Covers Opening the Chassis Floor Before replacing the system memory processor system board or expansion boards you may need to open the hinged chassis floor and slide out the system board for access to the components To open the hinged chassis floor use the following steps 1 Remove the left side cover see Removing the Minitower Side Covers 2 Swivel the two chassis feet inward out of the way 3 ...

Page 135: ... Floor D Chassis Floor Closing the Chassis Floor To close the chassis floor proceed as follows 1 If the system board was partially slid out for access to board components slide it back into the chassis using the two board handles If the system board was removed see Replacing the System Board Minitower for replacement procedures 2 Pivot the floor up against the chassis and press the floor against t...

Page 136: ...itower Side Covers System Board Options This section describes how to change options on the system board Procedures described in this section include adding memory modules upgrading the processor replacing the system board The following figure shows the locations of the upgrade sockets on the system board See Chapter 3 for the location of the system board jumper settings System board sockets A Pro...

Page 137: ...llowing guidelines in selecting DIMM types memory can be installed in one or two sockets the size of the DIMMs can vary between sockets the speed of the DIMMs must match the processor bus speed single and double sided DIMMs are supported To determine what configuration of DIMMs to use see the table Supported DIMMs For sample memory configurations see the table Sample DIMM Upgrade Paths To locate m...

Page 138: ...MB 32 MB 64 MB 64 MB 128 MB 64 MB 64 MB 128 MB 128 MB 256 MB 128 MB 128 MB 256 MB 256 MB 512 MB 256 MB 256 MB The information in this table shows sample DIMM upgrade paths It does not represent every combination of DIMMs supported in the system Checking System Memory If you do not know how much memory is installed in your system check the amount by using the following procedure 1 On the Windows 95...

Page 139: ...requires the removal of a module use the following steps CAUTION Before opening the computer or handling boards or memory modules reduce static discharge by touching the system s metal chassis 1 Remove the system board to access DIMM sockets In a small desktop system see Removing the System Board Small Desktop In a desktop system see Removing the System Board Desktop In a minitower system see Remo...

Page 140: ...alling a DIMM 5 If you are not installing a DIMM slide the system board into the chassis In a small desktop system see Replacing the System Board Small Desktop In a desktop system see Replacing the System Board Desktop In a minitower system see Replacing the System Board Minitower 6 Replace the cover s For a small desktop or desktop system see Replacing the Small Desktop or Desktop Cover For a min...

Page 141: ...urrently installed memory module see Removing a DIMM CAUTION Before you install a module reduce static discharge by touching the system s metal chassis 3 Align the new module with an empty memory socket Make sure the notches on the module align with the keys in the socket see the following figure 4 Press the module firmly into the socket 5 Make sure the locking clips at either end of the module cl...

Page 142: ...For a small desktop or desktop system see Replacing the Small Desktop or Desktop Cover For a minitower system see Replacing the Minitower Side Covers Note If you find a discrepancy in the amount of memory displayed at the Power On Self Test or in Windows with the amount of memory that you installed check that you installed the memory modules correctly ...

Page 143: ...rocessor cartridge and heat sink can damage the processor system board or both Carefully follow all installation instructions provided with your upgrade processor and the procedures in the following sections Ensure that you have the correct heat sink for the processor being installed Celeron Pentium II and Pentium III processors use different heat sinks Do not use the heat sink from the removed pr...

Page 144: ...afe place before removing your processor 1 Make sure that Restore AC Power Loss in the Power Management Setup menu of the CMOS Setup Utility is set to Last State default or Power On before removing the processor Note Verify that Restore AC Power Loss in the Power Management Setup menu of the CMOS Setup Utility is set to Last State default or Power On before replacing any processor 2 Let the compon...

Page 145: ... label and unplug the cooling fan cable from its connector on the system board 5 Remove the retaining bar holding the cartridge to the retention mechanism by simultaneously pressing out on the tab at each end of the bar while lifting the bar up see the following figure 6 Grasp each end of the cartridge and carefully pull it out of its socket and retention mechanism Removing the Celeron or Pentium ...

Page 146: ...pgrade processor cartridge as follows Note NEC CSD recommends that you print out or write down your current CMOS Setup parameters and store the information in a safe place before installing a processor Note If you are upgrading from a Pentium II processor to a Celeron or Pentium II processor you must obtain a retaining bar to place over the processor cartridge See Chapter 7 Getting Services and Su...

Page 147: ...es the rear of the chassis 3 Insert the cartridge into the retention mechanism and evenly press down on the cartridge until it is fully seated in the Slot 1 connector 4 Align the retaining bar with the top of the cartridge and evenly press down on the bar until it snaps in place on the cartridge see the following figure Installing the Celeron or Pentium III processor cartridge A Retaining Bar C Re...

Page 148: ...place the system unit cover For a small desktop or desktop system see Replacing the Small Desktop or Desktop Cover For a minitower system see Replacing the Minitower Side Covers 9 Press the power button to start the system Press F2 to enter the CMOS Setup Utility If the system does not boot as might be the case if you are replacing one processor with a slower one press the power button a second ti...

Page 149: ...he CMOS Setup Utility is set to Last State default or Power On before removing the processor Note Verify that Restore AC Power Loss in the Power Management Setup menu of the CMOS Setup Utility is set to Last State default or Power On before replacing any processor 2 Let the components within the system cool for about 10 minutes before removing the processor WARNING If the system has been running a...

Page 150: ...oard CAUTION Use care while performing the following procedure Improper use of the screwdriver may damage the processor retention mechanism or system board 5 Insert a small flat bladed screwdriver down into one end of the retention mechanism see A on the following figure Insert the screwdriver about one half inch into the mechanism 6 Slowly push the handle of the screwdriver towards the cartridge ...

Page 151: ...icking up the processor cartridge reduce static discharge by touching the metal frame of the system unit 9 Pull the cartridge straight up and out of the socket and universal retention mechanism 10 Store the cartridge in an antistatic bag 11 Install the upgrade processor see Installing the Pentium II Upgrade Processor Cartridge Removing the Pentium II processor cartridge A Lock Lever C Processor Ca...

Page 152: ...ur system remove the cartridge see Removing the Pentium II Processor Cartridge CAUTION Before picking up the processor cartridge reduce static discharge by touching the metal chassis of the system unit 2 Align the cartridge with the guides in the retention mechanism see the figure on the following page The heat sink faces the rear of the chassis 3 Insert the cartridge into the retention mechanism ...

Page 153: ... desktop system see Replacing the System Board Desktop In a minitower system see Replacing the System Board Minitower 5 Connect any other cables that may have been disconnected for access to the system board Installing the Pentium II processor cartridge A Processor Cartridge C Retention Mechanism B Heat Sink D Slot 1 Connector ...

Page 154: ...and Changing a System Board Jumper Setting 8 Set the processor speed using the CMOS Setup Utility see Special Features Setup in Chapter 3 System Board The system board conforms to the NLX standard making it easy to remove and replace Only external cables connect to the system board All power and signal connections from the system board are made through the riser board connector The following secti...

Page 155: ...ure This releases the system board and slides it partway out of the system 3 Carefully slide the board the rest of the way out taking care not to lift the board before it is free of the chassis 4 Set the board on an antistatic surface System board latch small desktop A System Board Latch B System Board ...

Page 156: ... your computer Incorrect use of the chassis latch can damage the latch Use the following procedure to use the latch correctly 1 Make sure the chassis latch is in the open position 2 Position the narrow ends of the system board rails in the chassis guides 3 Slide the system board partway into the system unit along the chassis rail guides Stop sliding the board when the outside edge of the system bo...

Page 157: ...5 42 Installing Options Correct alignment of the system board small desktop A Rail C Edge of Chassis B Latch Open D Edge of System Board Incorrect alignment of the system board small desktop ...

Page 158: ...with the outside edge of the chassis before closing the latch 4 Push the latch closed This slides the board the rest of the way into the system unit and secures it into the connector on the riser board CAUTION If the board does not slide when you push the latch slide the board out of the unit a bit and check the alignment position see the previous figures Push the latch closed ...

Page 159: ...nto the connector on the riser board Check the position of the chassis latch The system board is secured when the latch is parallel with the outside edge of the board Secured position of latch small desktop A Rail C Edge of Chassis B Latch Closed D Edge of System Board 5 Replace the cover see Replacing the Small Desktop or Desktop Cover ...

Page 160: ...t secure the left side bracket to the chassis see the following figure Removing left side bracket screws desktop A Left Side Bracket 3 Free the back edge of the bracket from the chassis 4 Unhook the bracket tabs from the chassis Set the bracket aside see the following figure 5 Pull the system board latches away from the system unit see the following figure This releases the system board and slides...

Page 161: ...o lift the board before it is free of the chassis 7 Set the board on an antistatic surface Replacing the System Board Desktop Take care when replacing the system board Replacing the board requires the use of the chassis latches Incorrect use of the chassis latches can damage the latches CAUTION Take care in replacing the system board in your computer Incorrect use of the chassis latches can damage...

Page 162: ...rect alignment of the system board small desktop CAUTION To prevent damage to the latches align the system board with the outside edge of the chassis before closing the latches 4 Push the latches closed This slides the board the rest of the way into the system unit and secures it into the connector on the riser board CAUTION If the board does not slide when you push the latches slide the board out...

Page 163: ...l Desktop or Desktop Cover Removing the System Board Minitower Use this procedure to remove the system board from a minitower system 1 Remove the left side cover see Removing the Minitower Side Covers 2 Swivel the two feet inward out of the way 3 Position the system unit on its right side with the open left side facing up 4 Open the chassis floor for access to the system board and to unplug the sy...

Page 164: ...r Use the following procedure to replace the system board 1 Align the system board rails with the chassis rail guides see the following figure 2 Use the two handles on the board to carefully slide the system board partway into the chassis along the rail guides 3 Stop sliding the board when the outside edge of the system board aligns with the hinged edge of the chassis floor ...

Page 165: ...s B Handles Rails 5 Stop sliding the board when the edge of the system board aligns with the hinged edge of the chassis floor 6 Slowly close the chassis floor to slide the board into the connector on the riser board CAUTION If the board does not slide in when you attempt to close the chassis floor pull the board out of the chassis a bit check the alignment and correct as necessary Close the chassi...

Page 166: ...without changing the hardware settings There are no system resource conflicts to resolve Plug and Play automatically configures the board for the system The PCI slots support bus mastering and accept PCI expansion boards that run at half the system board s bus speed The PCI bus handles 32 bits of data at a time being wider as well as faster than the standard ISA bus PCI boards send and receive dat...

Page 167: ...top A Slot for PCI or ISA Board C Shared PCI ISA Connector B Slot for PCI Board D PCI Connector Expansion board slots and connectors desktop A Slots for PCI Boards D PCI Connectors B Slot for PCI or ISA Board E Shared PCI ISA Connector C Slot for ISA Board F ISA Connector ...

Page 168: ...s C PCI Connectors Note If the minitower riser board has four PCI connectors the fourth PCI connector the lowest one next to the ISA connector is not supported and cannot be used Installing and Removing Expansion Boards The following sections describe how to install and remove expansion boards in the small desktop desktop and minitower systems ...

Page 169: ...board such as setting jumpers on the board 3 Remove the screw securing an expansion slot cover see the following figure Set the screw aside it is used to secure the expansion board 4 Remove the slot cover Save it to cover the slot again in case the expansion board is removed CAUTION A slot cover can damage the system board or any option board if it falls into the system Take care to keep the slot ...

Page 170: ...oard into the expansion slot see the following figure Press the board firmly into the expansion board connector on the riser board 6 Use the slot cover screw removed earlier to secure the expansion board 7 Attach any signal cables required by the expansion board 8 Replace the system unit cover see Replacing the Small Desktop or Desktop Cover ...

Page 171: ...g the Small Desktop or Desktop Cover 2 Label and remove any cables connected to the board 3 Remove the screw that secures the board to the support bracket Set the screw aside it is used to secure the slot cover 4 Pull the board out of the connector and the expansion slot 5 Replace the slot cover removed when the expansion board was installed Secure the cover with the screw 6 Replace the system uni...

Page 172: ...ening the Chassis Floor 5 Follow any preinstallation instructions that come with the expansion board such as setting jumpers on the board 6 Remove and save the screw securing the expansion board locking bracket see the following figure Tilt and remove the bracket and set it aside You need the bracket to secure the expansion board in place 7 From inside the chassis press out on a slot cover Save th...

Page 173: ...racket insert the board into the expansion slot see the following figure 9 Press the board firmly into the expansion board connector on the riser board 10 Position the locking bracket in its slot then press it up against the top of the expansion slot frame locking the board in place 11 Secure the bracket in place with the previously removed screw ...

Page 174: ...slide it back in see Closing the Chassis Floor 14 Place the system unit upright and swivel the feet out perpendicular to the system unit 15 Replace the left side cover see Replacing the Minitower Side Covers Removing an Expansion Board Minitower To remove an expansion board use the following steps 1 Remove the left side cover see Removing the Minitower Side Covers 2 Swivel the two feet inward out ...

Page 175: ...nsion slot Set the board on an antistatic surface 8 If you are not installing a board in the slot from the rear of the chassis install the previously removed slot cover in the open slot by carefully pressing it into the slot 9 Inside the chassis position the locking bracket in its slot then press it up against the top of the expansion slot frame 10 Secure the bracket in place with the previously r...

Page 176: ...ilable for your system Locating Device Bays The bays in the small desktop desktop and minitower models are described below small desktop system three bays one 3 1 2 inch accessible device bay that contains the standard 1 44 MB diskette drive one 3 1 2 inch internal hard drive bay 1 inch high thin height one 5 1 4 inch accessible device bay 1 6 inch high half height desktop system five bays one 3 1...

Page 177: ...ending on your configuration one accessible device bay might contain a CD ROM drive or other storage device If the system has other accessible bays they support devices with 5 1 4 inch form factors frames With the 5 1 4 inch frame you can install the following devices in the 5 1 4 inch bays tape drive CD ROM drive PC card adapter Zip drive The accessible bays are not limited to devices with remova...

Page 178: ...esktop desktop and minitower models Locating device bays small desktop A 3 1 2 Inch Internal Bay C 5 1 4 Inch Accessible Bay B 3 1 2 Inch Accessible Bay Locating device bays desktop A 3 1 2 Inch Internal Bay C 3 1 2 Inch Accessible Bay B 3 1 2 Inch Accessible Bay D 5 1 4 Inch Accessible Bays ...

Page 179: ...For example check the following information Diskette drive remove any termination on an optional diskette drive See the documentation that comes with the drive IDE drive check the jumper settings on the device before installing it See the documentation that comes with the device for jumper setting information CD ROM drive or DVD ROM drive set correctly as the first master or second slave device on...

Page 180: ...rage devices include diskette drive signal cable IDE signal cables PC card adapter cables system power cables Riser board cable connectors are shown in the following figures Riser board cable connectors small desktop A Primary IDE Connector C Secondary IDE Connector B Diskette Drive Connector ...

Page 181: ... F NLX Connector System Board B Modem In Connector G Wake On Remote Connector C Chassis Intrusion Connector H Wake ON LAN Connector D Jumper Block JP5 not used I Front Feature Connector E USB Connector Riser board power cable connectors small desktop A Auxiliary Power Connector B Main Power Connector ...

Page 182: ...ctor B Primary IDE Connector Riser board auxiliary cable connectors desktop A Chassis Intrusion Connector D Front Feature Connector B Fan Connector E USB Connector C CD Audio In Connector F NLX Connector System Board Riser board power cable connectors desktop A Main Power Connector B Auxiliary Power Connector ...

Page 183: ...tor B Primary IDE Connector Riser board auxiliary cable connectors minitower A Not Used G CD Audio In Connector B Chassis Intrusion Connector H Fan Connector C Power Connector I USB Connector D Power 6 Connector J Front Features Connector E Wake ON LAN Connector K NLX Connector F Telephony Connector not supported ...

Page 184: ...ve Slave none 2 devices hard drive LS 120 drive Master hard drive Slave none Master LS 120 drive Slave none 3 devices hard drive CD ROM Zip drive Master hard drive Slave none Master CD ROM Slave Zip drive 3 devices hard drive CD ROM tape backup Master hard drive Slave none Master CD ROM Slave tape backup 3 devices hard drive CD ROM LS 120 drive Master hard drive Slave none Master CD ROM Slave LS 1...

Page 185: ...drive Slave hard drive Master Zip drive Slave tape backup 4 devices hard drive hard drive Zip drive LS 120 drive Master hard drive Slave hard drive Master Zip drive Slave LS 120 drive 4 devices hard drive hard drive tape backup LS 120 drive Master hard drive Slave hard drive Master tape backup Slave LS 120 drive 4 devices hard drive LS 120 drive CD ROM Zip drive Master hard drive Slave CD ROM Mast...

Page 186: ...n IDE hard drive come with a three connector IDE interface cable attached to the primary IDE connector Some systems come with a second three connector IDE cable connected to the second IDE drive such as the CD ROM drive or DVD ROM drive and to the secondary IDE connector If the IDE cable is not keyed with a connector tab align the colored edge of the cable with the pin 1 side of the drive connecto...

Page 187: ...ctions Devices shipped with the system are already connected Your computer supports the following types of cabled storage devices IDE drives includes hard drive Zip drive tape backup unit CD ROM drive and DVD ROM drive diskette drive 1 44 MB drive PC card adapter with a PC adapter board IDE Drive Cabling The following procedure describes how to cable an IDE drive Note The appearance of your device...

Page 188: ... cable to the power connector on the IDE drive Connecting the IDE drive cable A IDE Cable B Power Cable 4 If you are installing a CD ROM drive or DVD ROM drive and your system has speakers connect the audio cable to the CD Audio In connector on the riser board or an audio board see the instructions that come with the drive ...

Page 189: ...1 Connect the connectors at one end of the cable set to the PC adapter board The PC adapter board is installed in one of the expansion slots See Installing and Removing Expansion Boards if the board must be installed first The connectors are keyed to fit only one way 2 Connect the connectors at the other end of the cable set to the connectors at the rear of the PC card adapter Network Board Wake O...

Page 190: ...ors desktop Riser board auxiliary cable connectors minitower 3 If necessary remove any expansion boards that may be in the way see Installing and Removing Expansion Boards 4 Connect one end of the Wake ON LAN cable to its connector on the riser board 5 Connect the other end of the Wake ON LAN cable to the network board see the documentation that comes with the option 6 Replace any expansion board ...

Page 191: ...el Small Desktop Remove the small desktop front panel before installing a device in one of the 5 1 4 inch accessible device bays Remove the front panel as follows 1 Remove the system unit cover see Removing the Small Desktop or Desktop Cover 2 Locate the three locking tabs inside the front panel near the upper edge Squeeze the right two tabs together to release them from the slots in the chassis T...

Page 192: ... Inch Device Small Desktop Replacing the Front Panel Small Desktop Replace the small desktop front panel as follows 1 Align the front panel posts with the holes in the front of the system unit see the following figure Align the front USB port with the cutout on the front panel 2 Press along the top edge of the front panel and then along the bottom and side edges until the front panel snaps into pl...

Page 193: ...k panel that covers the bay on the front panel and or the metallic shield on the chassis Remove the front panel blank panel and shield as follows 1 Remove the system unit cover see Removing the Small Desktop or Desktop Cover 2 Locate the eight locking tabs that secure the front panel to the chassis Push each tab to release it from its slot in the chassis Note The eight tabs inside the front panel ...

Page 194: ...Identify the bay on the front panel for the device being installed 5 Remove the blank plastic panel from the selected bay by pressing the panel tabs from inside the front panel and pushing the blank panel out see the following figure 6 If a metallic shield covers the opening in the chassis remove it 7 Install the device see Installing a 5 1 4 Inch Device Small Desktop and Desktop ...

Page 195: ...before replacing the front panel The blank panel covers the opening previously used by the device Replace the desktop front panel as follows 1 Replace the metal panel in the chassis bay if necessary Press the panel into the opening 2 If necessary replace the blank panel to cover the bay opening in the front panel From the inside fit the blank panel into bay opening and press it until the tabs lock...

Page 196: ...ront of the system unit see the following figure Align the front USB port with the cutout on the front panel 4 Press along the edges of the front panel until it snaps into place Aligning the front panel desktop 5 Replace the system unit cover see Replacing the Small Desktop or Desktop Cover ...

Page 197: ...t panel is held in place on the chassis by two locking tabs at the bottom inside corners of the cover and four plugs at the middle and top of the cover To remove the front panel proceed as follows 1 Remove the left side cover see Removing the Minitower Side Covers 2 From inside the chassis squeeze the two front panel locking tabs in the lower left and right corners see the following figure 3 Caref...

Page 198: ...g Tab 1 of 2 B Pop out Plug 1 of 4 D Bay Cover 5 Identify the bay on the front panel for the device being installed 6 Remove the blank plastic panel from the selected bay by pressing the panel tabs from inside the front panel and pushing the blank panel out see the following figure ...

Page 199: ...over for later use if you decide to remove and not replace the device 8 Install the device see Installing a 5 1 4 Inch Device Minitower Replacing the Front Panel Minitower Replace the front panel as follows Note Before replacing the front panel if you removed a 5 1 4 inch device from your system and didn t replace it you need to cover the opening in the chassis and the front panel ...

Page 200: ... press the front panel into position until the plugs lock the panel in place 5 Replace the left side cover see Replacing the Minitower Side Covers Installing a 5 1 4 Inch Device Small Desktop and Desktop Use the following procedure to install a 5 1 4 inch device into a 5 1 4 inch accessible device bay Note A 3 1 2 inch device can also be installed in a 5 1 4 inch accessible device bay Place the de...

Page 201: ...to the device bay see the following figures Note To easily access device connectors for cabling do not insert a 5 1 4 inch device all the way into the bay Inserting a 5 1 4 inch device small desktop 5 Connect the device cables see Connecting Device Cables and IDE Drive Cabling 6 Insert the device the rest of the way into the device bay making sure that the locking tabs on the sides of the drive en...

Page 202: ...ce the front panel In a small desktop system see Replacing the Front Panel Small Desktop In a desktop system see Replacing the Front Panel Desktop 9 Replace the system unit cover see Replacing the Small Desktop or Desktop Cover 10 Run the Setup program to set the new configuration see CMOS Setup Utility in Chapter 3 ...

Page 203: ...preparation information 2 Remove the left side cover see Removing the Minitower Side Covers 3 Remove the front panel see Removing the Front Panel Minitower 4 From the front of the system slide the device connector end first into the device bay Slide it in far enough for access to the connectors at the rear of the device If necessary remove the top cover for better access to the device connectors s...

Page 204: ...u removed the top cover replace it see Replacing the Minitower Top Cover 10 Run the Setup program to set the new configuration see CMOS Setup Utility in Chapter 3 Installing a 3 1 2 Inch Hard Drive Small Desktop The small desktop system has an internal hard drive bay located near the top front of the chassis You can upgrade the system by replacing the existing hard drive with a higher capacity dri...

Page 205: ... replaced Label the IDE device signal and power cables connected to the drive and then disconnect them Remove the two screws securing the internal hard drive bracket to the braces on the top of the chassis see the following figure Lift the internal hard drive bracket and hard drive off of the chassis Remove the screws securing the drive to the bracket 4 Align the screws on the new hard drive with ...

Page 206: ...e bracket and hard drive on the chassis braces and align the screw holes 7 Insert and tighten the two screws to secure the bracket to the chassis braces 8 Connect the device cables see Connecting Device Cables and IDE Drive Cabling 9 Replace the system unit cover see Replacing the Small Desktop or Desktop Cover 10 Run the Setup program to set the new configuration see CMOS Setup Utility in Chapter...

Page 207: ...rive see Installing an Additional 3 1 2 Inch Device Desktop To install a 3 1 2 inch device in the 3 1 2 inch internal device bay proceed as follows 1 Follow the preinstallation instructions that come with your device such as setting jumpers See Preparing the Device for device preparation information 2 Remove the system unit cover see Removing the Small Desktop or Desktop Cover 3 If a currently ins...

Page 208: ...bracket and align the screw holes 5 Insert and tighten the two screws to secure the hard drive in the bracket 6 Connect the device cables see Connecting Device Cables and IDE Drive Cabling 7 Replace the system unit cover see Replacing the Small Desktop or Desktop Cover 8 Run the Setup program to set the new configuration see CMOS Setup Utility in Chapter 3 ...

Page 209: ...preparation information 2 Remove the system unit cover see Removing the Small Desktop or Desktop Cover 3 Remove the front panel see Removing the Front Panel Desktop 4 Remove the metallic breakaway shield covering the device bay 5 If you are installing a diskette drive remove the device bay cover from the front panel by squeezing the locking tabs together see the following figure 6 Insert the devic...

Page 210: ...g 3 1 2 inch accessible device screws desktop 9 Replace the front panel see Replacing the Front Panel Desktop 10 Replace the system unit cover see Replacing the Small Desktop or Desktop Cover 11 Run the Setup program to set the new configuration see CMOS Setup Utility in Chapter 3 ...

Page 211: ...nstalling a 5 1 4 Inch Device Minitower To install a 3 1 2 inch internal hard drive in the system proceed as follows 1 Follow the preinstallation instructions that come with your device such as setting jumpers See Preparing the Device for device preparation information 2 Remove the left side cover see Removing the Minitower Side Covers 3 Remove the top cover see Removing the Minitower Top Cover 4 ...

Page 212: ...side securing the drive to the drive bracket Remove the drive from the drive bracket 6 Insert the new hard drive in the bracket with the connectors on the drive facing the interior of the chassis 7 Secure the hard drive in the drive bracket with the four screws from the old device or the screws that come with the new device 8 Connect the IDE drive signal and power cables to the hard drive 9 Align ...

Page 213: ... 10 Replace the top cover see Replacing the Minitower Top Cover 11 Replace the left side cover see Replacing the Minitower Side Covers 12 Run the Setup program to set the new configuration see CMOS Setup Utility in Chapter 3 ...

Page 214: ...6 Solving System Problems Solutions to Common Problems How to Clean the Mouse Battery Replacement ...

Page 215: ...hapter to determine and solve the problem If you need further assistance also try the following resources Your company Your company may have central support personnel Your NEC CSD dealer The NEC CSD dealer from whom you purchased your system is a good source of help and should be contacted The NEC CSD Technical Support Center Assistance is available 24 hours a day 7 days a week by calling 1 800 63...

Page 216: ...p not lit Check that all power switches are on Check that the power cable is plugged into the system power socket and that the other end is plugged into a live properly grounded AC power outlet or surge protector Check the outlet or surge protector by plugging in a lamp Non System Disk error message displays when the system is started You have a diskette in the diskette drive and the diskette driv...

Page 217: ...ff wait at least five seconds and turn the system on If the beeps continue call your NEC CSD dealer or the NEC CSD Technical Support Center System does not maintain date time system configuration information Change the battery see Battery Replacement in this chapter For assistance call your NEC CSD dealer or the NEC CSD Technical Support Center System does not boot from hard drive The system usual...

Page 218: ...ish Check that your system is set for optimal operation See your operating system documentation Check the memory requirements of your software applications If required install additional DIMM memory see Chapter 5 If you added optional memory check that you correctly installed the DIMM memory System password forgotten The password can be cleared by changing the CMOS Clear jumper setting Moving the ...

Page 219: ...at it See your operating system documentation Check that the diskette size is 1 44 MB If the diskette drive busy lamp does not light when you load the diskette try a different diskette If this loads the problem is in the software Non System Disk or Disk Error message displayed If you are trying to boot from the diskette drive insert a diskette with system files into drive A If a bootable diskette ...

Page 220: ... on your monitor screen Adjust the monitor s video controls If this does not help turn the monitor off for several seconds then back on There is constant movement on the screen A magnetic field is affecting your monitor Move any devices fan motor another monitor that generate magnetic fields away from your monitor The screen display is fuzzy or flickering graphics characters or garbage appears on ...

Page 221: ...ff the system wait five or more seconds and turn on the system CD ROM Drive Problems Check the following problems to see the possible cause and solution The system does not see the CD ROM drive The drive designation is wrong and should be changed The drive designation for the CD ROM drive depends upon the storage device configuration in your system To find out what drive designation letter is assi...

Page 222: ...n the door The CD ROM drive plays music CDs but the sound is not heard However WAV and MIDI sounds can be heard when played Check that the cable connecting from the rear of the CD ROM drive to the riser board CD audio connector is in place and secure Check the CD Audio volume setting Speaker Problems Check the following problems to see the possible cause and solution No sound from the speakers Che...

Page 223: ... your mouse has a self cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism Periodically however you might need to clean the mouse ball Use these steps to clean your mouse 1 Power off your computer and any peripherals attached to it 2 Invert the mouse Locate the mouse ball cover Mouse ball cover A Mouse Ball Cover 3 Rotate the ball cover countercl...

Page 224: ...to the mouse and turn the cover clockwise until it locks in place Battery Replacement All system boards use a battery to maintain system configuration information Your system uses a coin cell battery mounted on the system board see the following figure If it fails to maintain system configuration information replace it with an identically rated battery from the same manufacturer WARNING The batter...

Page 225: ...figuration settings Then you can restore your system to its previous settings If you need to replace the battery follow these steps 1 Turn off and unplug the computer and any external components connected to it 2 Access the interior of the system In a small desktop system remove the cover see Removing the Small Desktop Cover In a minitower system remove the left side cover see Removing the Minitow...

Page 226: ...e the following figure Note This procedure is for system boards using the 3 volt lithium battery shown in the following figure Locating the battery socket on the system board A Battery 5 Press down on the battery clip to release the battery from its socket see the following figure ...

Page 227: ...ht battery contact with the socket do not over bend the battery clip Removing the battery A Battery B Clip 7 With the positive side facing up press the new battery into the socket 8 Replace the system board In a small desktop system see Replacing the System Board Small Desktop In a minitower system see Replacing the system Board Minitower ...

Page 228: ... desktop system see Replacing the Small Desktop Cover For a minitower system see Replacing the Minitower Side Covers 10 Connect external peripherals and power cables 11 Run the Setup Utility to reconfigure your system parameters see CMOS Setup Utility in Chapter 3 ...

Page 229: ...7 Getting Services and Support NEC CSD Website NEC CSD FTP Site NEC CSD FaxFlash Service Email Fax Technical Support Service NEC CSD Bulletin Board System NEC CSD Technical Support Services ...

Page 230: ...or a network board and Internet access you can access the NEC CSD website You can do this through a commercial online service or through your Internet account The NEC CSD website contains general information about NEC CSD and its products an online store press releases reviews and service and support information Look in the Service and Support area for the following technical documentation includi...

Page 231: ...ss through your service ftp neccsdeast com Once in the file menu follow the prompts to choose and download the file s you want NEC CSD FaxFlash Service The NEC CSD FaxFlash service is a self help automated electronic information service for obtaining up to date product application notes installation procedures troubleshooting tips data sheets technical information bulletins illustrated parts lists...

Page 232: ...ystems Catalog 8 NEC Portable Systems including Versa Notebook and MobilePro Handheld computers Catalogs 5 6 7 and 8 contain technical support information including Technical Information Bulletins Illustrated Parts lists Frequently Asked Questions FAQs lists and other product support documents Order information from FaxFlash as follows 1 Be sure that your fax machine or fax modem is on Have the do...

Page 233: ...d document to arrive at your fax machine before calling to order more documents If FaxFlash attempts to send the second order before the first order is completed the order may be canceled After three tries FaxFlash assumes that your line is busy and terminates any further processing of the order Email Fax Technical Support Service The NEC CSD Technical Support Center offers technical support by em...

Page 234: ... fax number with the question You will receive a response to your questions within one business day NEC CSD Bulletin Board System If you have access to a modem you can use the NEC CSD Bulletin Board System BBS to get the latest information on hardware and software The BBS allows you to download files video drivers printer drivers BIOS updates etc to a diskette for system enhancements and upgrades ...

Page 235: ... that the settings match the following BBS parameters Baud rate select any baud rate that matches your modem Parity none Data bits 8 Stop bits 1 Flow control Xon Xoff select Hardware if using 14 4 Kbps or higher 5 Following the HyperTerminal instructions enter the BBS phone number 916 379 4499 Your business phone system and or location might require a 9 1 or 1 prefix Note The first time that you u...

Page 236: ...for a list of downloadable files Follow the prompts to select a file for downloading CAUTION Executable files automatically format your diskette when you download files from the BBS Formatting destroys any data on the diskette Before you download files from the BBS check that you do not have information on the diskette that you need After you complete downloading your file log off the BBS as follo...

Page 237: ...for the following support System hardware toll free phone support is limited to the length of the standard warranty For hardware support after the standard warranty get system hardware support for a fee Preinstalled software toll free phone support for 90 days from the time of your first call to the NEC CSD Technical Support Center After the initial 90 days get preinstalled software support for a ...

Page 238: ...ment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre existing Conditions and Psychosocial Factors Checking Your Comfort How Do You Measure Up ...

Page 239: ...e everywhere More and more people sit at computers for longer periods of time This appendix explains how to set up your computer to fit your physical needs This information is based on ergonomics the science of making the workplace fit the needs of the worker Some nerve tendon and muscle disorders musculoskeletal disorders may be associated with repetitive activities improper work environments and...

Page 240: ... susceptible to developing these disorders due to preexisting conditions or psychosocial factors see Preexisting Conditions and Psychosocial Factors later in the appendix To reduce your risk of developing these disorders follow the instructions in this appendix If you experience discomfort while working at your computer or afterwards even at night contact a doctor as soon as possible Signs of disc...

Page 241: ...ou use frequently within easy reach Adjust your workstation setup to the proper height as described in this appendix by lowering the table or stand that holds your computer equipment or raising the seat height of your chair To create more desk space you can put your computer base on the floor Adjust your chair Adjust your keyboard and mouse Adjust your monitor ...

Page 242: ...ture throughout the day Check the following Keep your body in a relaxed yet upright position The backrest of your chair should support the inward curve of your back Use the entire seat and backrest to support your body Tilt the backrest slightly backwards The angle formed by your thighs and back should be 90 or more ...

Page 243: ...ootrest when attempts to adjust your chair and workstation fail to keep your feet flat Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation Use armrests or forearm supports to support your forearms If adjustable the armrests or forearm supports should initially be lowered while all the other adjustments discussed in this appendix are made On...

Page 244: ...ur wrists straight and use your entire arm when moving a mouse Do not grasp the mouse tightly Grasp the mouse lightly and loosely Adjust the keyboard height so that your elbows are near your body and your forearms are parallel to the floor with your forearms resting on either armrests or forearm supports in the manner described previously If you do not have armrests or forearm supports your upper ...

Page 245: ...your wrists between typing Avoid resting your wrists on sharp edges Type with your wrists straight Instead of twisting your wrists sideways to press hard to reach keys move your whole arm Keep from bending your wrists hands or fingers sideways Press the keys gently do not bang them Keep your shoulders arms hands and fingers relaxed ...

Page 246: ... Adjust the monitor height so that the top of the screen is at or slightly below eye level Your eyes should look slightly downward when viewing the middle of the screen Position your monitor no closer than 12 inches and no farther away than 28 inches from your eyes The optimal distance is between 14 and 18 inches Rest your eyes periodically by focusing on an object at least 20 feet away Blink ofte...

Page 247: ...an anti glare filter Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution or glass cleaner to minimize dust Adjust the monitor s brightness and contrast controls to enhance readability Use a document holder placed close to the screen Position whatever you are looking at most of the time the screen or reference material directly in...

Page 248: ...structions Vary your tasks throughout the day Take frequent short breaks that involve walking standing and stretching During these breaks stretch muscles and joints that were in one position for an extended period of time Relax muscles and joints that were active Use a timer or reminder software to remind you to take breaks ...

Page 249: ...following hereditary factors vascular disorders obesity nutritional deficiencies e g Vitamin B deficiency endocrine disorders e g diabetes hormonal imbalances connective tissue disorders e g arthritis prior trauma to the hands wrists arms shoulders neck back or legs prior musculoskeletal disorders aging fluid retention due to pregnancy poor physical conditioning and dietary habits and other condit...

Page 250: ...ally adjust your chair and your posture Checking Your Keyboard Is your keyboard angled so your wrists are straight when you type Is your keyboard directly in front of you Do you avoid resting your wrists on sharp edges Do you press the keys gently and not bang on them Checking Your Mouse Is your mouse at the same height as the keyboard and next to the keyboard Are your wrists straight and your tou...

Page 251: ...quent short breaks Do you stretch and walk during your breaks Do you vary your tasks during the day Do you have regular eye checkups Do you contact your doctor if you feel any sustained discomfort For more information on workstation setup see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Society ...

Page 252: ...ecifications System Processor Memory RAM Cache ROM Calendar Clock Input Output I O Facilities Video Memory Sound System Fax Modem Board Network Support Peripherals Dimensions Power Operating Environment Compliance ...

Page 253: ...nector Processor VID pins program the voltage regulator on system board to the required voltage for the processor Memory The system has the following RAM Cache and ROM memory configurations Random Access Memory RAM Standard RAM minimum of 32 MB of Synchronous Dynamic Random Access Memory SDRAM installed in one or two industry standard dual in line memory module DIMM sockets on system board Total m...

Page 254: ...data Read Only Memory ROM Flash ROM 2 Mbit Calendar Clock Year month day hour minute second 01 second maintained by battery backup module Battery type Lithium coin cell Input Output I O Facilities Industry standard interfaces integrated on system board Parallel bi directional ECP EPP support one 25 pin connector Serial two high speed RS 232C ports using 16550 UART support transfer rates up to 115 ...

Page 255: ...nput device for recording audio information in data files or broadcasting audio Line Out supports an amplified output device Industry standard interfaces integrated on the riser board IDE dual IDE channels each supporting two Ultra DMA IDE device CD ROM drive and hard drive on separate channels support for up to 33 3 MB second 32 bit transfers on PCI bus support for a total of four IDE devices 40 ...

Page 256: ... PCI slots Two 8 16 bit ISA slots Video Controller The system has an ATI 3D Rage Pro AGP 2x 4 MB controller integrated on the system board Sound System The system has a Yamaha YMF740 3D PCI audio controller integrated on system board 3 D enhanced stereo controller with analog components Compatible with Sound Blaster Pro Sound Blaster 2 0 Ad Lib MPU 401 and Microsoft Windows Sound System for PC sou...

Page 257: ...dem board 3Com Python 80 661749 00 56 Kbps receive only 33 6 Kbps send receive 3Com Data Standard x2 ITU Data Standards V 34 1996 v 32bis v 32 V22bis V 22 V 23 V 21 V 8 Bell 212A Bell 103 ITU Fax Standards V 17 V 29 V 27ter V 21 channel 2 Group III 14 400 and 9 600 bps TIA EIA 578 Class 1 TIA EIA 592 Class 2 0 Error Correction Data Compression V 42 MNP 2 4 V 42bis MNP 5 Asynchronous transmission N...

Page 258: ...tte drive types are subject to change One of the following diskette drives may come with the system NEC Diskette Drive Samsung Diskette Drive LS 120 120 MB Super Disk Hard Drive Hard drive types are subject to change One of the following IDE hard drives may come with the system 4 3 GB Ultra DMA 5400 RPM 8 4 GB Ultra DMA 5400 RPM 12 9 GB Ultra DMA 5400 RPM 12 9 GB Ultra DMA 7200 RPM as available ...

Page 259: ...e Performance Sustained data transfer rate up to 11 2 Mbits sec Burst transfer rate up to 26 7 Mbits sec Minimum seek 4 0 ms Average seek 29 0 ms Maximum seek 55 0 ms Average latency 10 2 ms Spindle speed 2941 rpm Track to track access time 5 0 ms Average head switch time 8 0 ms Head reload time 200 0 ms Average start stop time 3 2 seconds General specifications Removable Zip disk capacity 100 MB ...

Page 260: ... drive Capacity 900 Oe 740 Travan cartridge 4 0 GB uncompressed 8 0 GB compressed Effective backup rate 30 MB min typical native 45 MB min typical compressed Data transfer rate 300 450 600 KB second FastSense PC Card Adapter Some systems come with an SCM Swap Box PCMCIA compliant PC card adapter Controller Chip VG469 Intel register step B compatible Supports ISA Plug and Play Supports mixed voltag...

Page 261: ...c Lansing 9 watt system ACS 90R Frequency response 90 Hz 20 kHz Operating voltage 15 VDC Sensitivity 300 mV Speaker controls Power on off button Power indicator lamp Volume control Treble control Subwoofer output jack External DC jack AC adapter Detachable cables Weight 5 lb Dimensions System Unit Small desktop system Height 3 54 in Width 15 5 in Depth 14 5 in ...

Page 262: ... mm Weight 3 5 to 4 lb Power Universal power supply Small desktop system 145 Watt switch selectable for 115 230 Volt 50 60 Hz support NLX compatible Desktop system 200 Watt switch selectable for 115 230 Volt 50 60 Hz support NLX compatible Minitower system 200 Watt switch selectable for 115 230 Volt 50 60 Hz support NLX compatible Power management three sleep modes doze standby and suspend to full...

Page 263: ...n condensing Compliance Domestic FCC CFR 47 Part 15 Subpart B UL 1950 3rd edition Canadian C UL C22 2 No 950 95 ICES 003 Issue 2 Revision 1 European CE EMC Directive 89 336 EEC CE LVD Directive 73 23 EEC Meets all requirements in European Waste Regulation Ordinance for packaging and scrap EPA Energy Star compliant ...

Page 264: ... socket 6 13 BIOS Features Setup menu CMOS Setup 3 10 BIOS updates 3 19 Boards expansion 1 16 5 51 fax modem B 6 network 5 74 riser 1 16 riser board 5 65 system 5 21 5 39 Booting problems 6 4 6 5 6 6 Buttons power 1 4 suspend 1 5 C Cables CD ROM drive 5 65 diskette drive 5 65 5 71 IDE drive 5 65 5 71 PC card adapter 5 65 5 71 power 5 65 5 72 tape backup unit 5 65 Zip drive 5 65 Cabling CD ROM driv...

Page 265: ... 8 PNP PCI Configuration Setup menu 3 13 Power Management Setup menu 3 12 Save Exit Setup menu 3 18 Special Features Setup menu 3 14 Standard CMOS Setup menu 3 9 starting 3 7 Supervisor Password menu 3 17 User Password menu 3 18 uses 3 2 3 8 Compliance specifications B 12 Configuration CD ROM drive jumper settings 3 39 Cheyenne Backup utility 4 11 CMOS clear jumper settings 3 37 CMOS Setup Utility...

Page 266: ...lacement minitower side covers 5 15 minitower top cover 5 18 D Data storage devices 5 61 Date incorrect 6 4 Desktop cover replacement 5 8 Desktop system unit cover removal 5 4 Device bay 5 88 Devices data storage 5 61 DIMMs double sided 5 22 installing 5 26 removing 5 24 single sided 5 22 size 5 22 speed 5 22 type 5 22 upgrading 5 22 5 24 Disk error problems 6 3 6 6 Disk lamp 1 5 Diskette flash 3 ...

Page 267: ...ar 1 8 security 1 24 software 1 20 FLASH diskette 3 19 Floor closing 5 20 opening 5 19 H Hard drive backing up 2 10 installing 5 85 installing in a small desktop 5 89 5 92 5 94 specifications B 7 B 8 B 10 upgrading 5 96 Hardware features 1 19 Healthy Environment online brochure 1 23 I IDE drive cables 5 65 5 71 cabling 5 72 installing 5 96 Installing 3 1 2 inch hard drive 5 96 5 1 4 inch device 5 ...

Page 268: ...aults menu CMOS Setup 3 14 Location battery 6 13 M Main menu CMOS Setup 3 7 3 8 Managing Workstations 4 5 Master device 5 69 Memory 1 20 checking 5 23 DIMMs 5 22 specifications cache B 3 specifications RAM B 2 specifications ROM B 3 specifications video B 5 upgrade path 5 22 upgrading 5 21 5 22 Microphone in 1 12 Minitower chassis stand 1 18 Minitower front panel removing 5 82 Minitower system cov...

Page 269: ...oval 5 4 Options closing chassis floor 5 20 general rules for installing 5 2 opening chassis floor 5 19 removing desktop cover 5 4 removing minitower side covers 5 11 removing minitower system covers 5 11 removing minitower top cover 5 17 removing small desktop cover 5 4 replacing minitower side covers 5 15 replacing minitower top cover 5 18 safety precautions 5 3 P Password problems 6 5 PC card a...

Page 270: ...ccess memory specifications B 2 Read only memory specifications B 3 Removing battery 6 14 expansion board from minitower system 5 59 system board 5 39 5 45 5 48 Removing the desktop front panel 5 76 5 78 Replacing 3 1 2 inch hard drive 5 96 3 1 2 inch hard drive in a small desktop 5 89 5 92 5 94 5 1 4 inch device 5 76 5 88 battery 6 11 hard drive 5 96 system board 5 49 the desktop cover 5 8 the de...

Page 271: ...ent B 12 PC card adapter B 9 power B 11 processor B 2 Random Access Memory RAM B 2 read only memory ROM B 3 sound system B 3 B 5 Speakers B 10 system unit dimensions B 10 B 11 tape backup unit B 9 video memory B 5 Zip drive B 8 Speed DIMM 5 22 Stand 1 18 Standard CMOS Setup menu CMOS Setup 3 9 Starting CMOS Setup Utility 3 7 Storage device installation 5 61 cables 5 65 device preparation 5 64 devi...

Page 272: ...itor 6 7 password 6 5 performance problems 6 5 power 6 3 speakers 6 9 system problems 6 3 time incorrect 6 4 U Uninstalling NEC Help Center 3 33 Upgrading BIOS 3 19 Celeron processor installation 5 31 Celeron processor removal 5 29 DIMMs 5 22 hard drive 5 96 IDE device 5 85 internal hard drive in a small desktop 5 89 5 92 5 94 memory 5 21 5 22 Pentium II processor installation 5 37 processor 5 21 ...

Page 273: ...tch 1 13 setup 2 3 W Wake On LAN cabling 5 74 WebTelligent See NEC WebTelligent software Windows 95 or Windows 98 1 20 Windows NT 1 20 Z Zip drive 1 8 cables 5 65 cabling 5 72 installing 5 88 jumper settings 3 39 specifications B 8 ...

Page 274: ...r there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betwe...

Page 275: ... y a replacement incorrect de la batterie Remplacer uniquement avec une batterie du même type ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant Battery Disposal Do not place used batteries in your regular trash The nickel cadmium or nickel metal hydride batteries must be collected recycled or disposed of in an environmental...

Page 276: ...rd Bell Way Sacramento CA 95828 0903 916 388 0101 declare that the product NEC POWERMATE ES 5200 is in conformity with part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

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