Testing the Voice Mail
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NVM-2e/i-Series Quick Setup Guide
Chapter 4: Voice Mail Programming
Testi ng the Voice Mai l
Testing the Voice Mail
Once the NVM-2e has been installed and initialized, you should perform the following two tests to
check Voice Mail operation.
Test 1 (for the Automated Attendant):
1.
Call into a trunk that you have assigned to the NVM-2e.
2.
Listen for: Thank you for calling. If you are calling from a Touch Tone phone, please dial
the extension number you wish to reach or dial 0 for assistance. If you are calling from a
rotary dial phone, please stay on the line for assistance.
Test 2 (for Voice Mail):
1.
From the
MAIN MENU ->
prompt, select
DI
- Diagnostics
and then press
Enter.
2.
Enter the password (the default password is
CTL
), if requested and press
Enter.
3.
Select
PA
- Port Activity
and then press
Enter.
4.
At a Multibutton extension, press the Message Key.
5.
Listen for: You have —messages (if you did not install a default Security Code) or Please
enter your security code.
6.
Repeat steps 4 and 5 until you see each Voice Mail port operating.
If you do not hear the stated voice prompts, check the equipment connections and the telephone
system programming for Voice Mail.
