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NEC Express5800/R320a-E4, User Manual

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Windows Setup 4-69

 

3. 

Go to [Start] 

−

 [All Programs] 

−

 

[RDR] 

−

 [RDR Utility], and start 

RDR Utility. On the left pane of 
the RDR Utility, right click on 
the Slot 1 disk of PCI Module 10 
and choose [Create RDR 
VirtualDisk]. 

 
 
 
 
 
 
 
 

TIPS: 

Depending on the disk status, it takes time to set RDR, and RDR Utility may 
stop for a few minutes. This is not an error. Just wait for a while. 

 

4. 

Click [Yes].   

 
 
 
 
 
 

5. 

Click [OK]. 

 
 
 
 
 

IMPORTANT: 

If you set RDR on the disk that includes a system partition disabled to mount, 
the system restart pop-up message appears. 
The system reboots after 2 minutes by clicking [Yes].   
After rebooting, perform the step 6 and later. 

 
 
 
 
 
 
 

Summary of Contents for Express5800/R320a-E4

Page 1: ...N8800 143F EXP320L NEC Express5800 R320a E4 N8800 144F EXP320M NEC Express5800 R320a M4 User s Guide Setup 5th Edition 9 2010 856 128383 101 E ...

Page 2: ...the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and...

Page 3: ...age to physical assets This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there is a risk of a danger Each image symbolizes a particular type of danger Attention Indicates what you must not do Each image symbolizes a particular type of prohibition Prohibited actions Indicates what you must do Each ima...

Page 4: ...e to laser beam Indicates a risk of a personal injury due to explosion Indicates a risk of a personal injury Prohibited actions Indicates a general prohibition that is not defined herein Do no touch the indicated area There is a risk of an electric shock or fire Do not touch with wet hands There is a risk of an electric shock Keep from flame There is a risk of a fire Avoid using water or liquid ne...

Page 5: ...r fire Indicates a general action to take that is not defined herein Make sure to follow the instructions Be sure to provide earthing Otherwise an electric shock or fire may be caused For detailed notes to set up the machine safely refer to NOTES FOR SAFE HANDLING on page 1 2 ...

Page 6: ...ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense BSMI Statement CCC Sta...

Page 7: ...leur du Canada This system is classified as a CLASS 1 LASER PRODUCT This label id located on the internal DVD ROM installed in your system NOTE This product provides resistance against hardware faults with its redundant hardware modules However this does not mean complete fault tolerance is assured For example there is a risk of system down when A fatal fault occurs in software Both modules within...

Page 8: ...ating system Microsoft Windows Server 2003 R2 Standard x64 Edition operating system and Microsoft Windows Server 2003 R2 Enterprise x64 Edition operating system or Microsoft Windows Server 2003 Enterprise x64 Edition operating system are called Windows Server 2003 x64 Edition for short Microsoft Windows Server 2003 R2 32 bit Standard Edition operating system Microsoft Windows Server 2003 R2 32 bit...

Page 9: ... written permission of NEC Corporation 2 The contents of this manual are subject to change without prior notice 3 The contents of this manual shall not be copied or altered without prior written permission of NEC Corporation 4 All efforts have been made to ensure the accuracy of all information in this manual If you find any part unclear incorrect or omitted in this manual contact the sales agent ...

Page 10: ... the system to isolate instantaneously the failed parts to assure non stop running operation will be moved smoothly from one module to the other minimizing damage to it You can use NEC Express5800 ft series in a mission critical system where high availability is required By the use of Windows Server 2003 operating system it also provides outstanding openness for general purpose applications etc To...

Page 11: ...installation procedures Chapter 6 explains how to troubleshoot if you cannot set up the product properly Refer to SYSTEM REPAIR on page 6 2 for details about system configurations and repairs of this product Refer to TROUBLESHOOTING on page 6 13 if you feel you failed to set up the product See this User s Guide for details of this product s operation and functions and operations of the hardware an...

Page 12: ...essories 1 11 Transporting Device 1 12 CHAPTER 2 2 1 ABOUT OPERATING SYSTEM 2 1 INSTALLING Windows Server 2008 Windows Server 2003 2 2 About OS Installation 2 2 CHAPTER 3 3 1 INSTALLING SERVER 3 1 INSTALLATION 3 2 Rack mount Model 3 2 Installing the device to the rack N8140 74 92 93 94 98 99 3 4 Unmounting the device from the rack N8140 74 92 93 94 98 99 3 11 INSTALLING the Tower Conversion Kit N8...

Page 13: ...nnect and Configure Options 4 53 Step 6 Update Software 4 53 Step 7 Windows Server 2008 Windows Server 2003 Service Pack Installation 4 53 Step 8 Set Duplex LAN Configuration 4 54 Overview 4 54 NEC Express5800 ft Series Duplication Rule 4 55 Duplex Configuration Setup 4 55 Step 9 Set Dual Disk Configuration 4 61 Setting Dual Disk Configuration by RDR Rapid Disk Resync function 4 62 Step 10 Create ...

Page 14: ...to apply the Windows Service Pack 5 16 Applying Windows Service Pack 5 16 COMPRESSING A SYSTEM DRIVE 5 18 ABOUT Windows Update APLYING SECURITY PATCHES 5 18 CHAPTER 6 6 1 TROUBLESHOOTING 6 1 SYSTEM REPAIR 6 2 Preparation 6 4 Starting up Recovery Console 6 5 Updating the System 6 9 Installing ft Server Control Software 6 15 TROUBLESHOOTING 6 16 Problems with NEC EXPRESSBUILDER 6 16 Problems with Wi...

Page 15: ...apter 1 Before Using This chapter includes information necessary for proper and safe operation of the server the main unit and its accessories Go through this chapter before you start setup of the product ...

Page 16: ...ely Warning Label Warning label is placed in the certain part of the system so that the user stays alert to possible risks Do not remove or damage the label If this label is missing about to peel off or illegible contact your sales agent The figures below show the location of this label on the server Front of Device Back of Device ...

Page 17: ...amage to physical assets resulting from the use of this equipment in such systems or facilities Do not continue to use the equipment if you detect smoke odor or noise If the equipment emits smoke odor or noise immediately flip off the POWER switch unplug the cord and contact your sales agent There is a risk of a fire if you continue to use the equipment Do not insert a wire or metal object Do not ...

Page 18: ...ing there is a risk of overheating that could lead to a fire Do not plug the cord insecurely Insert the plug firmly into an outlet There is a risk of heat or fire due to poor contact when you insert the plug insecurely If dust settles on the slots and it absorbs moisture there is also a risk of heat or fire Do not use nonconforming power cords Do not use any AC cord other than the enclosed one The...

Page 19: ...can be used only on the outlet for the 3 prong There is a risk of an electric shock if you use other type of outlet Do not use the enclosed power cord to other devices or purposes The enclosed power cord is designated to connect to this equipment and use with the equipment Never connect the cord to other devices or purposes There is a risk of a fire or electric shock ...

Page 20: ...h may have excessive metal flakes or conductive particles in the air Such environments may cause corrosion or short circuits of the printed board within this product resulting in not only damage to this product but may even lead to be a fire hazard If there are any concerns regarding the environment at the planned site of installation or storage please contact your sales agent Do not use any non d...

Page 21: ...the equipment does not work correctly because of lithium battery life contact your sales agent Do not disassemble replace or recharge the battery yourself Caution for electric shock You can replace internal optional devices while the equipment is powered on However carefully follow the instructions on this guide when you do so If you touch the internal devices other than the ones described in this...

Page 22: ...rical hazards Attach the protective cap to the unused connector Failure to follow this warning may cause a fire or an electric shock During Operation CAUTION Keep animals away Animal s waste or hair may get inside the equipment to cause a fire or electric shock Do not place any object on top of the server The object may fall off to cause injuries damage to hardware and or a fire Do not leave the o...

Page 23: ...njuries For suitable racks contact your sales agent Do not use in the spot other than the designated one Install this equipment in the spot where it satisfies the conditions of installation Installing this equipment in an undesirable spot causes negative effects on the equipment itself and other systems There is also a risk of a fire as well as an injury caused by the rack that falls Refer to the ...

Page 24: ...k with two or more people Make sure that the pins on hinges on the top and the bottom of the door when you install it Neglecting this check could lead to dropping some parts and cause a breakage of them or could result in injuries Do not pull a equipment out of the rack if it is unstable Before pulling out a equipment make sure that the rack is fixed by stabilizers or quake resistant engineering I...

Page 25: ...ntact your sales agent Keep the accessories in a safe place You will need them when you perform setup addition of options or replacement of failed components To check NEC EXPRESSBUILDER components see the attached list Be sure to fill out and mail the software registration card that is shipped with the operating system Make backup copies of included floppy disks if any Keep the original disks as t...

Page 26: ...vice This unit and options use lithium metal battery or lithium ion battery Contact your local reseller for transporting the unit by air or shipping since the regulation is applied to air and maritime transportation of lithium battery ...

Page 27: ...Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it ...

Page 28: ...lly before installing the operating system Operating System Supported by the NEC Express5800 ft series The operating system that NEC Express5800 ft series supports is as follows Microsoft Windows Server 2008 Enterprise x64 hereafter called Windows Server 2008 Microsoft Windows Server 2003 R2 32 bit Enterprise Edition hereafter called Windows Server 2003 For more information on how to install Windo...

Page 29: ...llows you to manually and individually install Windows Server 2008 Windows Server 2003 disk drivers and other utilities About Auto Installation of Utilities The Express Setup installs the following utilities automatically Drivers and services for achieving duplicated operation NEC ESMPRO Agent The Express Setup program is exclusively used for the NEC Express5800 ft series To execute the setup prog...

Page 30: ...2 4 About Operating System This page is intentionally left blank ...

Page 31: ...apter 3 Installing Server This chapter describes requirements for using the product properly and safely the setup procedures to make NEC Express5800 ft series ready for use and how to connect peripherals ...

Page 32: ...se the server in a room where temperature can be kept between 15 and 25ºC Wall outlet within the reach of supplied power cord 100V 127 V or 200V 240 V parallel bi polar power outlet with grounding Space 40 cm or more on top 1 m or more on the front and rear and 60 cm or more on the right and left A room that can maintain the following conditions When operating Temperature 10 to 35ºC Humidity 20 to...

Page 33: ...t of the rack and its components Place where you cannot use stabilizers or where you cannot perform installation without quake resistant engineering Place whose floor is uneven or inclined Place where temperatures change widely near a heater an air conditioner or a refrigerator Place that is subject to intense vibration Place where corrosive gas sodium chloride sulfur dioxide hydrogen sulfide nitr...

Page 34: ...s For details see Notes for Safe Handling in Chapter 1 Remove all CPU IO modules before moving the rack Do not assemble or disassemble parts alone Do not install the server with the cover removed Do not squeeze your fingers in the product IMPORTANT Temperature increase inside the rack and airflow If you install several components or the ventilation isn t good inside the rack the internal temperatu...

Page 35: ...This device is as high as 4U about 176 mm so install it between the imprinted marks that indicate the height of 4U Installing this device Follow the steps below to set the 4U chassis to the rack IMPORTANT 4U chassis weighs about 10 Kg To mount remove or replace it be sure to hold it with two or more people The following are the required accessories Check if you have them all Tool Name Qty Bracket ...

Page 36: ... rear side of the rack Install the brackets with its flat side facing inside Place them with the round screws with washers that come with the device symmetrically total 4 Fasten the screws tentatively not tightly 4U top of device 3U 2U 1U Bracket flat sides are facing inside Panhead screws with washers Plate Panhead screws with washers Bottom of device ...

Page 37: ...e of the rack Hook either of the clips of the core nut to a square hole of the rack and hook the other clip to a hole by a flat blade screwdriver 4 Remove two CPU IO modules from the 4U chassis 5 Remove the DVD drive unit from the 4U chassis Core nuts Core nuts 4U top of device 2U 1U Bottom of device 3U Inside of the rack Outside of the rack ...

Page 38: ... 8 Tentatively fasten the plate screws attached to the device to the 4 places at the top and the bottom on front and back sides total 8 from the rear 9 Fasten tightly the pan head screws attached to the device to each 2 places right and left total 4 from the front plate screws plate screws Panhead screws screws system backplane ...

Page 39: ... you fastened tentatively 11 Mount the System Backplane and fasten screws 12 Mount the DVD drive unit and fasten screws 13 Mount the CPU IO module 0 Mount the module while lowering the lock so the module stacks on the way Lock Panhead screws on the side panels Plate screws on the side panels Plate screws on the side panels ...

Page 40: ...3 10 Installing Server 14 Fasten the levers on the left and right sides with screws 15 Fasten the screws on the left and right side 16 Mount the CPU IO module 1 in the same way ...

Page 41: ... 1 Check that the device is powered off and remove all the power cords and interface cables that are connected to the device 2 Remove the front bezel 3 Loosen the screws on the left and right sides of the front panel of the CPU IO module and release the lock by pulling the ejector toward you 4 Pull out the CPU IO module gently from the rack IMPORTANT When you pull out the device do not load anythi...

Page 42: ...rallel bi polar power outlet with grounding It is recommendable to use the server in a room where temperature can be kept between 15 and 25ºC Wall outlet within the reach of supplied power cord Uninterruptible Power Supply UPS to prevent momentary voltage drop due to power failure or lightning Optional UPS is recommended for best use of features of NEC Express5800 ft series Close enough to connect...

Page 43: ...agnetic field e g TV set radio broadcasting communications antenna power transmission wire and electromagnetic crane If unavoidable contact your sales agent to request proper shield construction Place where the power cord of the server must be connected to an AC outlet that shares the outlet of another device with large power consumption Place that is close to some equipment that causes power nois...

Page 44: ... use the server accessory key to unlock 2 Confirm the spots to fix 4 core nuts on the front of the chassis See the figure on the right for where to fix the core nuts 2 on the front top and 2 on the front bottom 4 core nuts have been installed on the front of the chassis 3 Remove one screw that fixes the AC lock bracket on the rear of the tower conversion kit Tower conversion kit on the front botto...

Page 45: ...the system is installed to TOWER CONVERSION KIT HANDLE equipped in front of the system must have been removed If you do not remove you cannot close front bezel 8 Insert and securely tuck the 4U chassis from the front side of the tower conversion kit 9 Fix each 2 places top and bottom on the front side total 4 with 4 pan head screws attached to the device ...

Page 46: ...rock bracket and fasten the screws 12 Insert the DVD drive unit to the 4U chassis and fasten with screws 13 Slowly and carefully insert the CPU IO module 0 into the 4U chassis Keep pressing down the lock lever to keep it unlocked when the insertion is locked Top toward the backside Bottom toward the backside ...

Page 47: ...Installing Server 3 17 14 Close the levers on the top and the bottom and fix the CPU IO module with the screws 15 Fix the CPU IO module 1 to the 4U chassis with the same procedures ...

Page 48: ...use of the equipment There is a risk of a burn personal injury or damage to physical assets For details see Notes for Safe Handling in Chapter 1 Do not plug the power cord in a nonconforming outlet Do not plug too many cords in a single outlet Do not plug the cord insecurely Do not use nonconforming power cords IMPORTANT Power off the server before connecting peripheral devices with the exception ...

Page 49: ...is mounted be sure to connect cables to the FC array unit before going on to the next step USB floppy disk drive USB connection modem Keyboard via keyboard hub to USB mouse Hub multiport repeater to a 1000Mbps network After every peripheral device is connected insert the power cord into a socket the outlet Connect the device with the serial interface This cannot be used since it is for maintenance...

Page 50: ...t the power cords from the server to an uninterruptible power supply UPS use service outlets on the rear of the UPS The UPS service outlets are categorized into two groups SWITCH OUT and UN SWITCH OUT They may be called OUTPUT1 and OUTPUT2 To restrict the power supply from ESMPRO AutomaticRunningController connect the power cable to SWITCH OUT For constant power supply connect the power cords to a...

Page 51: ...Chapter 4 Windows Setup This chapter describes procedures such as configuring OS Boot Monitoring function setting dual LAN configuration and setting dual disk configuration ...

Page 52: ...Server 2008 Windows Server 2003 Express Setup is the setup program that is specific to NEC Express5800 ft series NEC EXPRESSBUILDER DVD a server accessory runs this setup program Express Setup enables automatic install of Windows Server 2008 Windows Server 2003 and other various utilities Refer to Procedure to Install and Reinstall OS Use this setup step if you want to reinstall OS or use the HDD ...

Page 53: ...ws CD DVD ROM Automatic installation of following software OS Windows ft Server Control Software NEC ESMPRO Agent Manual Setup Express Setup Step 4B Manual Setup Entered or selected by the user Proceeds automatically Completion Step 5 Connect and Configure Options Step 7 Service Pack Installation Step 6 Update Software Step 8 Set Duplex LAN Configuration Step 9 Set Dual Disk Configuration Step 10 ...

Page 54: ...eps and items are required for install reinstall For Windows Server 2008 IMPORTANT The Scalable Networking Pack SNP function is disabled in the system that installed by Express Setup The setting of SNP function may affect the system performance so please refer to the attention of SNP detail in the following site before setting it http www nec com global prod express NEC EXPRESSBUILDER DVD ft Serve...

Page 55: ...2 bit Enterprise Edition Disc 1 hereinafter referred to as Windows Server 2003 CD ROM Microsoft Windows Server 2003 R2 32 bit Enterprise Edition Disc 2 One set consists of two discs Windows Server 2003 Service Pack CD ROM It is recommended to apply the latest service pack supported by ft Server User s Guide Setup this manual User s Guide IMPORTANT About the latest release of ft Server Control Soft...

Page 56: ...file size for the entire system since an inadequate amount of paging file might cause a harvest of incorrect debug information memory dump The maximum size of the dump file is mounted memory size 300MB regardless of the mounted memory and the debug information the types of memory dump If you need to install other applications add the capacity of hard disk required for those applications For exampl...

Page 57: ...ize is 4095MB in a partition If 1 5 times the size of mounted memory is larger than 4095MB set the size at 4095MB If the size of mounted memory is larger than 2GB the maximum size of dump file is 2048MB 12MB TIPS The mounted memory size means the total of memory installed on a single CPU IO module For example if memory of 1GB is mounted the required minimum partition size obtained from the above f...

Page 58: ...cted devices such as a tape device from the connector Remove cables from the connectors attached to the Fibre Channel board IMPORTANT You must perform OS installation on the server you actually use Do not divert the HDD which was used for OS installation on a different server and do not use it as the system disk Mount only one HDD to the designated slot of the designated CPU IO module If multiple ...

Page 59: ... System Configuration in the separate volume of the User s Guide 2 Prepare the installation from the CPU IO module 0 Mount a HDD to the designated place when installing the OS The location of the parts required for operation and checking are shown below DUMP NMI Switch AC Inlet Connector B Rear side of device AC Inlet Connector A CPU IO module 0 POWER switch Status LED CPU IO module 1 Front side o...

Page 60: ...s before you plug again the power cord when you unplugged it 2 Execute the operation to be taken when AC power supply is turned off When the AC power is off The power cord is not plugged into the outlet Connect the power cords to NEC Express5800 ft series in the following order 1 Connect the power cord to the AC inlet A connector 2 Connect the power cord to the AC inlet B connector 3 Make sure tha...

Page 61: ...PORTANT If you skip the settings described here the system will be forcefully restarted while Windows setup screen is shown and the setup will be unsuccessful BIOS may repeat Windows setup in an invalid manner In this case you will need to restart the setup procedures from the beginning TIPS For details of operations for BIOS Setup Utility and parameters see the separate volume of User s Guide Pro...

Page 62: ... logo will appear on the screen While the NEC logo is displayed on the screen NEC Express5800 ft series performs a power on self test POST to check itself For details see the separate volume of User s Guide CHECK If the server finds errors during POST it will interrupt POST and display the error message See the separate volume of User s Guide POWER switch Acrylic cover ...

Page 63: ...he message Press F2 to enter SETUP or Press F2 to enter SETUP or Press F12 to boot from Network is displayed on the display screen press F2 The BIOS Setup Utility SETUP starts and the Main menu is displayed on the screen Example ...

Page 64: ... Windows Setup 5 Move the cursor onto Server and select Server The Server menu will be displayed 6 Move the cursor onto Monitoring Configuration and press Enter The Monitoring Configuration submenu appears ...

Page 65: ... Enter Parameters will be displayed 8 Among the parameters choose Disabled and press Enter The current display of the configuration for OS Boot Monitoring will be changed to Disabled IMPORTANT If you physically format the HDD change Option ROM Scan Monitoring as Disabled ...

Page 66: ...aved SETUP terminated and the system rebooted This is the end of steps for switching OS Boot Monitoring function TIPS After the procedure above is completed power off this server to prepare for installation If the installation preparation is ready including power activation from optional devices you do not need to power off the server Then referring to Step 4A Start Express Setup on the next page ...

Page 67: ...tion set selected during Express Setup Express Setup executes all the setup process automatically based on this information It is not necessary to sit by the system and check the status during the setup If you use the Parameters file that has been used last time you can create the same setup condition as the previous one You can create a Parameters file in advance by using Parameter File Creator i...

Page 68: ... Step 12 Create the OS partition format Copying Windows driver Copying Selected Application Agree to License Terms Logon The installation is completed Next Next Next Next Next Perform Skip Process that needs input or selection Process that proceeds automatically Remove the Floppy Disk and CD DVD ROM from the Drive Set Windows Server 2008 x64 DVD ROM Set Windows Server 2003 CD ROM Agree to Software...

Page 69: ...e system page 6 8 For Windows Server 2008 IMPORTANT The Scalable Networking Pack SNP function is disabled in the system that installed by Express Setup If you use the SNP function enable it manually after the reboot 1 Turn the power of peripheral device on and then turn on the server 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 3 After inserting the DVD reset the s...

Page 70: ...oad parameters and click Next NOTE Select this if a floppy disk drive is not connected When you load parameters Select Load parameters enter the file path of the Parameters file into the text box Click Next if you confirm parameters loaded from files on each wizard Click Skip to process installation without confirming Click Next Go to step 7 Click Skip Go to step 16 ...

Page 71: ...dition from the menu click Next 8 Set the RAID Enter RAID settings steps are displayed Retain the default value and click Next 9 Specify the installing media and the Windows system partition Specify medium Partition steps are displayed Confirm the parameters modify if necessary and click Next ...

Page 72: ...ons see the figure below You cannot reinstall the system with the existing partition that is upgraded to Dynamic Disk remained Do not select Use existing partitions at Windows system drive settings 10 Enter the user information Enter basic parameters steps are displayed Confirm the parameters modify if necessary and then click Next IMPORTANT For Windows Server 2008 entering computer name and the A...

Page 73: ...ork Protocol steps are displayed Retain the default value and click Next TIPS The registered order of protocols may not match the LAN port numbers 12 Enter the domain or workgroup name to be used Enter domain account steps are displayed Retain the default value and click Next ...

Page 74: ...talling components Enter Network Protocol steps are displayed Confirm the parameters modify if necessary and click Next 14 Select the applications to install Select applications steps are displayed Retain the default value and click Next ...

Page 75: ...the floppy disk is not connected to the server If you want to save the parameters select Save parameters and set free formatted floppy disk then enter the file path of the Parameters file into the textbox and click Next TIPS The parameter files created here can be used for reinstallation 16 The Express Setup will start when you click Perform in Start Express setup step ...

Page 76: ...ve 18 Insert Windows Server 2008 DVD ROM into the optical disk drive according to the message NOTE Windows Server 2008 and selected applications will be installed automatically and reboots several times 19 Agree Software License Agreement screen appears Read the license terms carefully If you agree select I accept the license terms and then click Next ...

Page 77: ...displayed after you click the button During the process although the screen may not be changed please wait for a while 21 When the following message appears press Ctrl Alt Del 22 Log on to the system When the following screen message appears enter your password into Password and click 23 Click OK on the The setup is completed screen ...

Page 78: ...rver 3 After inserting the DVD reset the server by pressing Ctrl Alt and Delete or you may power cycle to reboot the server The system will boot from the DVD and NEC EXPRESSBUILDER starts Select Os installation from the Boot selection menu After selecting Yes on the confirmation screen the dialog of procedure 4 is displayed 4 Select English when the Select Language screen is displayed ...

Page 79: ...not load parameters 1 Select Do not load parameters 2 Click Next Go to step 7 NOTE If a floppy disk drive is not connected select this item When you load parameters 1 Insert the floppy disk containing the Parameters file 2 Select Load parameters enter the file path of the Parameters file into the text box 3 Click Next Go to step 16 ...

Page 80: ...itions from the menu click Next 8 Set the RAID Enter RAID settings steps are displayed Retain the default value and click Next 9 Specify the installing medium and the Windows system partition Specify medium Partition steps are displayed Confirm the parameters modify if necessary and click Next ...

Page 81: ...ing partitions is selected NEC EXPRESSBUILDER installs the Operating System to the first partition first partition is deleted The data in the other partition is kept if the system has two or more partitions see the figure below You cannot reinstall the system with the existing partition that is upgraded to Dynamic Disk remained Do not select Use existing partitions at Windows system drive settings...

Page 82: ...ng of the network protocol Enter Network Protocol steps are displayed Retain the default value and click Next 12 Enter the domain or workgroup name to be used Enter domain account steps are displayed Retain the default value and click Next ...

Page 83: ...alling components Select Windows components steps are displayed Confirm the parameters modify if necessary and click Next 14 Select the installing applications Select applications steps are displayed Retain the default value and click Next ...

Page 84: ... save the parameters select Save parameters and set free formatted floppy disk then enter the file path of the Parameters file into the textbox and click Next 16 The Express Setup will start when you click Perform in Start Express setup step 17 Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message If you processed the setup using setup Parameters file remove the floppy...

Page 85: ...After rebooting it logs on to the system automatically 20 Click OK on the The setup is completed screen 21 After completing the installation Windows setup screen appears Insert Windows Server 2003 R2 Enterprise Edition Disk 2 on the optical disk drive and click OK Hereafter proceed operations according to the message When the installation has finished remove Microsoft Windows Server 2003 R2 Enterp...

Page 86: ...c drive 4 Reset Press Ctrl Alt Del or power off to reboot the Express5800 series System launches from the DVD and NEC EXPRESSBUILDER starts 5 Select Create the OEM Disk for Windows from the Step 1 Top menu then click Next 6 Insert a floppy disk into the floppy disk drive 7 Select Create Windows Server 2003 OEM Disk for EXPRESSBUILDER from the Create Windows OEM Disk then click Perform Follow the i...

Page 87: ...k drive The menu launches 4 Click Create drive disk for Windows and select OEM Disk for Widows Server 2003 NOTE This operation is also possible on the menu that appears by right click 5 Follow the instruction on the screen and set the floppy disk into the floppy disk drive Windows Server 2003 OEM Disk for EXPRESSBUILDER is created Store this OEM disk in a safe place ...

Page 88: ...disk drive 3 Reboot the system by pressing Ctrl Alt and Del keys or press the power button to power off and then on IMPORTANT If the Windows Setup screen step 4 below does not appear after this operation it means Enter key was not pressed properly Power on to restart the system and start from the beginning Boot from DVD ROM The message Windows is loading files appears 4 Select the language and oth...

Page 89: ...s Setup 4 39 5 Click Install now on this screen Windows Server 2008 starts to install 6 Enter the product key and click Next Skip this step as the below screen does not appear when the backup DVD ROM is used ...

Page 90: ...4 40 Windows Setup 7 Select Windows Server 2008 Enterprise Full Installation on this screen 8 Verify the license terms and check I accept the license terms and then click Next ...

Page 91: ... Select the disk to create partition and click Drive option IMPORTANT If you have already created the partition go to step 13 11 Click New enter the size of the partition to create on the displayed entry box and Apply 12 Select the partition created on step 11 and click Format ...

Page 92: ...ws Server 2008 on a disk that has larger partition than 2 097 152MB 2TB the partition size should be 2 097 152MB and less The below message appears and Windows starts to install automatically 14 After the completion of Windows Server 2008 setup click OK on the below screen that request you to change the password before login ...

Page 93: ...rd and click TIPS Windows 2008 allows to set password only when the password meets the following condition 6 or more characters by one byte Three of the followings are included Number One byte capital letter One byte lower case letter Symbol ...

Page 94: ...4 44 Windows Setup 16 Click OK when the below message appears 17 Initial Configuration Tasks screen appears after the logon to display user information ...

Page 95: ...ollowing site before setting it http www nec com global prod express 1 Logon to the system with built in Administrator 2 Set the NEC EXPRESSBUILDER DVD to the optical disk drive 3 Menu prompts TIPS You can do the same with right clicking on the menu 4 A setup message appears Verify the message and click OK Updating the system starts 5 Click OK to restart when the below message appears Immediately ...

Page 96: ...layed while ft Server Control Software Do not use the keyboard or mouse while this message is being displayed 2 The system is rebooted during the installation The system is rebooted several times during the installation Remove the NEC EXPRESSBUILDER DVD from the optical disk drive once rebooting is started After the system is rebooted log in again as the user logged in before rebooting Installatio...

Page 97: ...d on the HDD press Enter key while Press any key to boot from CD is appearing on the top of the screen You do not need to operate this if no bootable OS is installed If the Windows Setup screen does not appear after this operation it means Enter key was not pressed properly Power on to restart the system and start from the beginning 4 Press F6 key while either of the following messages appears on ...

Page 98: ...floppy disk into the floppy disk drive then press Enter SCSI adapter list appears 7 Select Stratus Virtual Disk Driver and then press Enter Go back to the screen of step 5 press S and proceed to the step 8 8 Select Stratus Embedded LSI Adapter then press Enter Go back to the screen of step 5 and then press Enter 9 Press Enter and start Windows setup when the right message appears ...

Page 99: ...tomatically reboots You do not need to eject the floppy disk and the CD ROM When you do not eject the floppy disk do not eject the CD ROM either Follow the instructions on the screen to continue the setup Refer to First Step Guide for details 10 After installing Windows Server 2003 the system automatically reboots 11 After logging on the system Windows Setup screen appears IMPORTANT Windows Setup ...

Page 100: ...k Setup Windows and click Update the system on the menu 1 When the dialog box for confirmation of executing system update appears click OK The system update will start Follow the instructions 2 After the system update is completed the dialog box below will be displayed Click OK The system will be rebooted Eject a DVD from CD DVD ROM drive after the reboot process starts IMPORTANT When Found New Ha...

Page 101: ...o not use the keyboard or mouse while this message is being displayed 2 The system is rebooted during the installation The system is rebooted several times during the installation Remove the DVD from the optical disk drive once rebooting is started After the system is rebooted log in again as the user logged in before rebooting Installation of the ft Server Control Software is continued 3 The mess...

Page 102: ...omputer Management 2 Select Disk Management in the left window 3 Select and right click a volume that you want to change the drive letter and then select Change Drive Letter and Path for 4 Click Change 5 Click Change Drive Letter or Path then select a letter for the drive 6 Click OK 7 Click Yes after confirming the following message 8 Exit Computer Management Changing the drive letter of a volume ...

Page 103: ...ules apply them in this step Step 7 Windows Server 2008 Windows Server 2003 Service Pack Installation Installing Windows Server 2008 Windows Server 2003 Service Pack A Service Pack for Windows Server 2008 and Windows Server 2003 is not applied to the system immediately after Windows install and re install Refer to Applying Windows Service Pack on page 5 16 and apply Windows Server 2008 and Windows...

Page 104: ...T Adapter Fault Tolerance AFT is a feature that places more than one LAN controller on the same LAN same segment and automatically switches the process of the primary controller to the backup controller when any trouble occurred on the primary Adaptive Load Balancing ALB Adaptive Load Balancing ALB is a feature that connects more than one LAN controller to the same hub and enhances the throughput ...

Page 105: ...all the adapters e g 2 Set the duplex configuration for more than one LAN connection Duplex Configuration Setup The following describes the procedure to set duplex LAN configuration The procedure to set the duplex LAN configuration of the example 1 in NEC Express5800 ft Series Duplication Rule above is explained To set the duplex LAN configuration log on as Administrator or a member of the group A...

Page 106: ...lect one target network adapter right click on it and select Properties from the displayed menu to display the Properties window 3 Select the Teaming tab in the Properties window Check the radio button of Team with other adapters and click New Team ...

Page 107: ...am name and click Next 5 Select the check boxes of the adapters you want to include to the team and click Next 6 Select Adapter Fault Tolerance or Adaptive Load Balancing as a team mode Usually select Adapter Fault Tolerance Click Next ...

Page 108: ...tree choose Adapter Fault Tolerant AFT as team mode and change the configuration as follows Don t use Switch Fault Tolerant Settings Value Property Probes Disable Activation Delay 60sec 7 Click Finish 8 Start a command prompt and confirm the physical MAC address of the team adapter with ipconfig all ...

Page 109: ... Administered Address from the Settings list box and enter the MAC address of team adapter that you have checked in the Value text box and click OK 11 Disable probe function when the team configured with only two adapters Select the Advanced tab in the Properties window Select Probe from the Settings list box and click Properties button Probe dialog appears Turn off the Send Probes in the dialog C...

Page 110: ...om the Settings list box and then select Disabled from the Value drop down list Click OK to apply a change The dialog will close Show properties dialog again On Windows 2008 On Windows 2003 Select the Settings tab on the properties dialog box and click Modify Team button to display the dialog box Select the adapter that the priority is set and then press the Remove Priority button to remove the pr...

Page 111: ...d Disk Resync function If you want to use other disk management tool e g VERITAS Storage Foundation install it after Step 13 Make Settings for Failure Management CPU IO module has a processor function part and IO function part and monitors and manages each part The IO function part is referred to as PCI module in this section HDDs mounted to built in slots need to be duplexed Refer to Setting Dual...

Page 112: ...le 10 Slot 0 Ù PCI module 11 Slot 0 PCI module 10 Slot 1 Ù PCI module 11 Slot 1 PCI module 10 Slot 2 Ù PCI module 11 Slot 2 PCI module 10 Slot 3 Ù PCI module 11 Slot 3 PCI module 10 Slot 4 Ù PCI module 11 Slot 4 PCI module 10 Slot 5 Ù PCI module 11 Slot 5 PCI module 10 Slot 6 Ù PCI module 11 Slot 6 PCI module 10 Slot 7 Ù PCI module 11 Slot 7 In the table above PCI module names correspond as follow...

Page 113: ...uplication of the hard disk drives are configured Dual disk configuration procedure differs depending on the procedure whether it is for the system disk slot 0 or the data disk slot 1 to slot 7 To configure the dual disk of the system disk refer to System Disk Dual Configuration Procedure To configure the dual disk of the data disk refer to Data Disk Dual Configuration Procedure System Disk Dual C...

Page 114: ...use new ones or physically formatted ones with the same capacity as the synchronization source disk If you use other disks dual configuration is not set properly As to the physical format refer to SAS BIOS Adaptec SAS SATA Configuration Utility in Chapter 4 System Configuration in the User s Guide and perform Format Disk with Disk Utilities Before performing physical formatting change Option ROM S...

Page 115: ...pane of RDR Utility and then click Add Physical Disk To RDR Virtual Disk 5 Click OK 6 Verify that disk synchronization has been started and the status of the DISK ACCESS LED and RDR Utility display changes as the following table During synchronization RDR Utility DISK ACCESS LED Condition Status Synchronization source disk Amber and blinking Simplex Synchronization destination disk Amber and blink...

Page 116: ...out 80 minutes Setting dual disk configuration may not complete if you reboot the system during the synchronization Do not reboot the system before synchronization process completes If the system stops by terminating Windows improperly such as pressing the power button the whole disk area already synchronized will be resynchronized after rebooting the system ...

Page 117: ... 67 Synchronization completed RDR Utility DISK ACCESS LED Condition Status Synchronization source disk Green and blinking Duplex Synchronization destination disk Green and blinking Duplex RDR Virtual Disk Duplex None ...

Page 118: ...or the dual configuration into the slot 1 of PCI Module 10 If a disk is already mounted this procedure is not necessary Go to step 2 2 Start Computer Management by going to Start Control Panel Administrative Tools and select Disk Management on the left tree If the disk which is to be set as dual configuration shows as Not Initilized on the right pane right click on the relevant disk to initialize ...

Page 119: ...Disk TIPS Depending on the disk status it takes time to set RDR and RDR Utility may stop for a few minutes This is not an error Just wait for a while 4 Click Yes 5 Click OK IMPORTANT If you set RDR on the disk that includes a system partition disabled to mount the system restart pop up message appears The system reboots after 2 minutes by clicking Yes After rebooting perform the step 6 and later ...

Page 120: ...y As to the physical format refer to SAS BIOS SAS Configuration Utility in Chapter 4 System Configuration in the separate volume of the User s Guide and perform Format Disk with Disk Utilities Before performing a physical HDD formatting go to Server Monitoring Configuration and Option ROM Scan Monitoring as Disabled on the BIOS setup utility For how to configure the settings see System BIOS SETUP ...

Page 121: ...Syncing RDR Virtual Disk Simplex Resync x x 0 4 8 96 IMPORTANT The time required for synchronization differs depending on the size As to the disk with the 73GB capacity it takes about 80 minutes Setting dual disk configuration may not complete if you reboot the system during the synchronization Do not reboot the system before synchronization process completes If the system stops by improper termin...

Page 122: ... Setup Synchronization completed RDR Utility DISK ACCESS LED Condition Status Synchronization source disk Green and blinking Online Synchronization source disk Green and blinking Online RDR Virtual Disk Duplex None ...

Page 123: ...ade under the status that the OS installed disk has partitions other than the system partition All the data upgrade is discarded for the system disk of the Production Side that runs Active Upgrade A disk including system disk is assumes as a dynamic disk If the dynamic volume exists on multiple disks all of the disks will be assumed as the system disk when executing Active Upgrade All the data upg...

Page 124: ...RO Agent at the NEC ESMPRO Manager machine both community names should be the same 5 Click the Add button in Trap destinations After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the Host name IP or IPX address box click the Add button IMPORTANT If the IP address or host name of the remote NEC ESMPRO Manager is specified as the trap send destination in the se...

Page 125: ... to be the same as that accepted by the SNMP Service in NEC ESMPRO Agent 7 Terminate the network setup IMPORTANT If the SNMP service is added to the system after the service pack had been applied at OS installation apply it again If not the SNMP service may not operate properly This can cause the improper operation of NEC ESMPRO Agent The SNMP Service is required for operating NEC ESMPRO Agent If ...

Page 126: ...oot Monitoring Function Enable the OS Boot Monitoring setting which has been switched at OS Boot Monitoring page 4 11 Refer to Step 3 Disable OS Boot Monitoring Function page 4 11 change to Enabled and set appropriate time default is 10 min ...

Page 127: ...ears at the system startup when a failure has occurred after making settings described here and you have restarted the system to save the memory dump Continue the startup If you restart the system you may not be able to collect the memory dump accurately If an error such as a stop error of the OS occurs the normal dump function may run instead of the quick dump function depending on the system sta...

Page 128: ...4 78 Windows Setup System Properties dialog box appears 3 Click Settings in the Startup and Recovery box ...

Page 129: ...pecify Kernel memory dump Complete memory dump is unavailable as the drop down option will not be displayed on the drop down menu Specify a drive that has a free space of the memory size on the NEC Express5800 series 300MB or more If the mounted memory is expanded to larger than 2GB change Write debugging information as Kernel memory dump This also changes the size of debugging information memory ...

Page 130: ...4 80 Windows Setup 5 Click Settings on Performance box Performance Options window appears 6 Click Advanced on Performance Options window ...

Page 131: ...Windows Setup 4 81 7 Click Change on the Performance Options window 8 Uncheck Automatically manage paging file size for all drivers and check Custom size ...

Page 132: ...oot volume requires enough initial size to store the dump file Ensure to set an adequate paging file size in order to acquire correct debug information as the lack of paging file leads to the lack of virtual memory resulting in a possible acquisition of incorrect debug information As to Recommended value refer to Size of the Partition to be Created on page 4 6 Reconfigure the paging file when you ...

Page 133: ...ver 2003 Take the following steps to set memory dump 1 From the Start menu select Control Panel and then click System The System Properties dialog box appears 2 Click the Advanced tab 3 Click Settings in the Startup and Recovery box ...

Page 134: ...f the memory size is over 2GB 2048MB 12MB If the memory is expanded to larger than 2GB change Write Debugging Information to Kernel memory dump before expanding the memory Size of the debugging information memory dump to be collected changes due to the memory increase Verify how much free space on the hard disk that debugging information is to be written If an error such as a STOP error of the OS ...

Page 135: ...Windows Setup 4 85 Click Settings in the Performance box The Performance Options window appears 5 Click the Advanced tab on the Performance Options window ...

Page 136: ...ed value in the OS partition If a value smaller than the Recommended value is set for Initial Size of the paging file accurate debug information memory dump may not be collected For the Recommended value see Size of the Partition to be Created page 4 6 To be prepared for failure it is recommended to press the dump button to see if the memory dump can be collected normally beforehand If the memory ...

Page 137: ...rocess name to acquire dump file and click Create Dump File Dump file is created in the below folder C Users user name AppData Local Temp TIPS The above folder is possibly set as hidden If the folder does not appear go to Tool Folder Options on the Explorer When the user mode process dump is created acquire it from the file described on the above procedure four For more details on how to acquire t...

Page 138: ...ation 1 Click Run from Start 2 Enter drwtsn32 exe in the Open box and click OK The DR Watson for Windows dialog box appears 3 Specify where you want to save diagnostic information in the Log File Path box Diagnostic information is saved under the file name DRWTSN32 LOG CHECK Do not specify a network path Be sure to specify a path on the local computer 4 Specify the crash dump file save destination...

Page 139: ...tup 4 89 5 Select the following check boxes in the Options box Dump Symbol Table Dump All Thread Contexts Append To Existing Log File Create Crash Dump File For the above functions see the online help 6 Click OK ...

Page 140: ...rs click Run Select Complete on the screen of the setup format selection This completes the network monitor setup Acquisition procedure of a network monitor 1 Launch Microsoft Network Monitor from the Start menu 2 Click Create a new capture tub from Start Page or click Capture from File New A new tab for network trace acquisition is created 3 Select the target network on Select Networks 4 Click St...

Page 141: ... Programs The Add Remove Windows Programs dialog box appears 2 Click Add Remove Windows Components The Windows Components Wizard dialog box appears 3 Select the Management and Monitoring Tools on Components and click Details at the bottom right of the window Management and Monitoring Tools appears 4 Check the Network Monitor Tools check box on the Subcomponents of Management Monitoring Tools dialo...

Page 142: ...k monitor by clicking Start pointing to All Programs pointing to Administrative Tools and then clicking Network Monitor For details on the operation see the online help Set Recovery Console TIPS Recovery console is used for repairing the system when the system cannot be started for some reason Windows Server 2008 uses System Recovery Options for system recovery For more details refer to the online...

Page 143: ...he backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server and restart the system 2 Select Tool menu 3 Select English 4 Select Maintenance Utility 5 Select System Information Management 6 Insert a 3 5 inch floppy disk into the floppy disk drive 7 Select Save The s...

Page 144: ...4 94 Windows Setup This page is intentionally left blank ...

Page 145: ...er Completion of Installation This chapter describes how you install management utilities how you back up system information and setup of PCs on the network You may need to confirm these procedures while the system is running ...

Page 146: ...changed When the system is restored When the system is restored from the backup tool IMPORTANT Updating the System disables the Scalable Networking Pack SNP function The setting of SNP function may affect the system performance so please refer to the attention of SNP detail in the following site before setting it http www nec com global prod express Log on to the system with the account that has a...

Page 147: ...een installed while setting up the Fault Tolerant Server series install it separately IMPORTANT Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC Express5800 ft series To set details about NEC ESMPRO Agent double click the NEC ESMPRO Agent icon in the Control Panel dialog box The properties dialog box appears for changing the settings For deta...

Page 148: ... Preparation before Setup Be sure to read the following description before system installation or setup To operate NEC ESMPRO Agent you need to make settings of TCP IP and the SNMP of components associated with TCP IP TCP IP Setting See the Help started from the Start menu for how to set TCP IP SNMP Service Setting To install the SNMP Service For Windows Server 2008 1 Go to Start Control Panel and...

Page 149: ...settings of the SNMP Service 1 Double click Administrative Tool in Control Panel 2 Start Services in Administrative Tool 3 Select SNMP Service from the service list and then Properties in the Action menu The SNMP Properties dialog box appears 4 Enter public or an arbitrary name in the Community name box of the Traps property sheet and click Add to list IMPORTANT To change the community name of tra...

Page 150: ...tep 4 add that name to Accepted community names If you do not set the authority of Accepted community names as READ CREATE or READ WRITE you cannot perform configuration or monitoring from NEC ESMPRO Manager Setup of receiving SNMP packets from specific hosts only Select Accept SNMP packets from these hosts specify IP addresses of the hosts IP addresses of the servers to install NEC ESMPRO Agent a...

Page 151: ...RO Agent If the SNMP Service is deleted after the installation of NEC ESMPRO Agent install the SNMP Service and then reinstall NEC ESMPRO Agent Some software products provided by other vendors may change the SNMP Service configuration If you install NEC ESMPRO Agent on the system under the condition where these types of software are already installed NEC ESMPRO Agent service may not work properly ...

Page 152: ...ally when using ExpressSetup On the models that GAM and Power Console Plus cannot be installed with ExpressSetup you must install GAM or Power Console Plus depending on the disk array controller to be used after completing the Express Setup Start the installation after the system completely starts up If installation is conducted right after the system startup it may fail Wait for a while and retry...

Page 153: ...nstallation 5 9 3 Click Setup software and then ESMPRO The NEC ESMPRO setup starts up to display the main menu 4 Click on Agent TIPS The available menus vary depending on OS types The menus that cannot be installed are displayed gray ...

Page 154: ...he file having been setup halfway will not be deleted When NEC ESMPRO Agent is already installed the dialog box NEC ESMPRO Agent is already installed appears The previous version NEC ESMPRO Agent is uninstalled and reinstallation starts newly by clicking Remove the Agent software and then click Next Windows installer may rarely cause error during installation and the setup program execution may fa...

Page 155: ...ge the installation directory click the Reference button specify the desired installation directory with the full path including the drive name and click the Next button 8 When the installation end window appears click the OK button The installed is complete The functions of installed NEC ESMPRO Agent will be enabled after the system is restarted IMPORTANT After the installation of NEC ESMPRO Agen...

Page 156: ...l sequentially to open Control Panel If you double click the NEC ESMPRO Agent icon in Control Panel the property dialog box will appear Modify the setting of each sheet in the dialog box to be fit to the used environment The notes on setup and the necessary information are explained in Supplement in Chapter 5 of User s Guide in the separate volume See the supplement for setup or suspicion of malfu...

Page 157: ...right after the system startup it may fail Wait for a while and retry if the error message appears A AMIRTUpt dll file may remain solely in the installation folder In this case delete it manually If files other than AMIRTUpt dll also remain do not delete them z With using NEC EXPRESSBUILDER 1 Make the main menu of the NEC ESMPRO setup appear by referring to the section Install in this document 2 C...

Page 158: ...ver When a failing module in the server is to be replaced NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement For the installation of NEC ESMPRO Manager and notes on the operation refer to the online document NEC ESMPRO Manager User s Guide in the NEC EXPRESSBUILDER DVD NEC ESMPRO Agent NEC ESMPRO Manager Error LAN Notify Monito...

Page 159: ...llowing the steps below For Windows 2008 1 Log on the system as an authorized Administrator 2 Open Control Panel from the Start menu 3 Open Programs and Features 4 The version information appears on ftServer Control Software of the list of programs If undisplayed select Details under View in the menu click Choose Details and Version to display the version information On Windows 2003 1 Log on the s...

Page 160: ... of the Service Packs and apply them to NEC Express5800 ft series The Service Pack applied to NEC Express5800 ft series is the same as the standard Windows Server 2008 and Windows Server 2003 Service Pack Applying Windows Service Pack Follow the procedure below to apply Service Packs to NEC Express5800 ft series Service Packs will not be installed automatically to NEC Express5800 ft series during ...

Page 161: ... Screen Saver Power Schemes Turn off monitor Turn off hard disks Hibernation enable Hibernation Logon to the system as a user with administrator authority and apply Service Packs If you apply the server attached Service Pack 1 Insert Windows Server 2008 Service Pack media or Windows Server 2003 Service Pack CD ROM into the optical disk drive 2 Apply the Service Pack according to the direction show...

Page 162: ... NEC sales agent when updating the operating system on NEC Express5800 ft series Under a support policy for security patches and QFE on NEC Express5800 ft series security patches released by Microsoft are categorized into the following levels according to their importance IMPORTANT Patches Considered as IMPORTANT by NEC and requires immediate application Tests will be performed upon publication of...

Page 163: ...Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product ...

Page 164: ...ver 2003 Recovery Console For using the Recovery Console in a system where the system disk is a dynamic disk the following settings need to be configured beforehand If these settings are not done files on the hard disk cannot be updated on the Recovery Console and the message Access is denied appears 1 Local Security Policy setting IMPORTANT This setting should be made on the Windows Server 2003 i...

Page 165: ...he setting shown above is made As the default the Windows Server 2003 Recovery Console is not allowed to write data from the basic dynamic disk to a floppy disk However after the setting shown above is made a floppy disk can be written copy access Default setting Write copy access Copy From Copy To access destination Basic disk Dynamic disk HDD HDD Copy available Copy not available FD HDD Copy ava...

Page 166: ...BUILDER DVD into the optical disk drive of the server 5 Then reset pressing Ctrl Alt Delete or power off on NEC Express5800 ft series to reboot it The system will start up from the NEC EXPRESSBUILDER DVD 6 Select Os installation when Boot selection menu is displayed Even if you enter nothing it automatically proceeds to the next screen 7 Select Create the OEM Disk for Windows from Top Menu Step 8 ...

Page 167: ...e system IMPORTANT If you install the Recovery Console on first install the Recovery Console and then apply Windows Server 2003 Service Pack 2 1 Start up the NEC Express5800 ft series and log on to Windows Server 2003 2 Insert the Windows Server 2003 CD ROM into the optical disk drive 3 From Start of the taskbar select Run to run 4 Follow the messages that appear on the screen to continue Starting...

Page 168: ...ws Server 2003 CD ROM into the optical disk drive b When the CD ROM is set reset the system press Ctrl Alt Delete or press the power switch to power off and on to reboot the NEC Express5800 ft series c When the following message appears press any key to start up from the CD ROM IMPORTANT Press any key while the message is displayed Otherwise the system will be started up from a hard disk and Recov...

Page 169: ...ow the steps below a When the following screen is displayed press the S key b Set the OS specific OEM Disk and press Enter c Select Stratus Virtual Disk Driver and then press Enter The screen of a is displayed again d Select Stratus Embedded LSI Adapter and then press Enter Go back to the screen of the procedure a press S key and proceed to the procedure d e When the following screen appears remov...

Page 170: ...n the system without restoring files enable the configuration for OS Boot Monitoring function When necessary for system operation select Server Monitoring Configuration OS Boot Monitoring and set appropriate time See Step 12 Enable OS Boot Monitoring Function page 4 76 for details To write data to a dynamic disk settings described in Cautions for using the Windows Server 2003 Recovery Console in S...

Page 171: ...ot Monitoring Function page 4 11 for details When updating the system considerations on settings of Power and Screen Saver are required If the following settings are enabled when updating the system the process may stop or the system update may not be applied properly Disable the settings by clearing the checkboxes before updating the system Reconfigure the following settings as necessary afterwar...

Page 172: ...of LAN will be deleted Note down the setup information For Windows Server 2008 a Start Device Manager b Select the team adapter that you want to cancel duplication and select Properties from the menu displayed by right click to display the Properties window c Select the Settings tab in the Properties window and click Remove Team ...

Page 173: ...n dialog will be displayed Click Yes For Windows Server 2003 a Start Device Manager b Select the team adapter that you want to cancel duplication and select Properties from the menu displayed by right click to display the Properties window ...

Page 174: ...ut data during the update process a After logging on to the system as a user with the Administrative account insert NEC EXPRESSBUILDER DVD into the optical disk drive of the server b When the Autorun Menu screen appears click Setup Windows and click Update the system on the menu 4 When the dialog box for confirmation of executing system update appears click OK The system update will start Follow t...

Page 175: ...sure to check disk mirroring in 8 When Found New Hardware wizard appears at the reboot click Cancel If the same message appears again click Cancel again 6 Check disk mirroring If the disk mirroring is disabled enable the mirroring again For the method to check disk mirroring see Step 8 Set Dual Disk Configuration in Chapter 4 IMPORTANT During disk re synchronization do not shut down the system unt...

Page 176: ...guration or DUAL LAN CONFIGURATION in Chapter 3 of the separate volume of User s Guide Reconfigure the LAN based on the memo you have taken 10 When it is necessary for the system operation enable OS Boot Monitoring selected in Monitoring Configuration of Server See Step 12 Enable OS Boot Monitoring Function for details ...

Page 177: ... of the OS Boot Monitoring function to Enabled 1 Follow the steps below to install ft Server Control Software a After logging on to the system as a user with the Administrative account insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server b The menu screen starts up Click Setup software and select ft Server Control Software on the menu Follow the instructions to with the inst...

Page 178: ...r and take the appropriate corrective action according to the message listed in the table below Message Cause This EXPRESSBUILDER version was not designed for this computer Insert the correct version and click OK When you click OK the computer reboots This NEC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant server EXPRESSBUILDER could not get ...

Page 179: ...h the equipment Not included if NEC EXPRESSBUILDER DVD contains the latest version of software programs at the time of shipment For the latest release of ft Server Control Software and purchase of the latest version of its ft Server Control Software UPDATE CD ROM contact your sales agent During a setup Previous Operating System C was selected on a selection screen of the operating system The proce...

Page 180: ... of HDDs Complete memory dump cannot be specified to the write debug information on Set Memory Dump Debug Information Complete memory dump cannot be specified not displayed if the memory size exceeds 2GB Specify Kernel memory dump in this case Cannot find the recommended value for a paging file See Size of the Partition to be Created in Step 1 Things Required for Setup Cannot specify a network pat...

Page 181: ...rea It is not a problem in operating the system Data on the peripheral HDD was erased during the Express Setup Is there any HDD other than the HDD to install OS attached Detach external HDD s and run the Express Setup again Cannot configure the details of network adapter You cannot configure the details of network adapter during setup of NEC Express5800 ft servers You can configure this after the ...

Page 182: ...ase of Windows Server 2003 If you install using BackUp CD ROM product key is not required If you install using the DVD ROM other than BackUp DVD ROM product key screen is displayed during OS installation Enter Product Key following the message When IIS is installed with Windows Server 2008 by Express Setup following feature is installed Windows Process Activation Service Process Model Configuratio...

Page 183: ...n by clicking Stop the main menu remains displayed However the file having been setup halfway will not be deleted Start the uninstallation of NEC ESMPRO Agent after the system is started completely If NEC ESMPRO Agent is uninstalled just after the system startup the setup program may freeze displaying the Service Being Deleted dialog box Shutdown the system by using Task Manager or other operation...

Page 184: ...essage Press any key to boot from CD is displayed on the screen You cannot start the Recovery Console from the CD ROM unless the any key is pressed while the message is being displayed Restart the system when it does not start from CD ROM and the message Press F6 if you need to install a third party SCSI or RAID driver is not displayed See Starting up Recovery Console in SYSTEM REPAIR in this chap...

Page 185: ...Appendix A About Services Information on NEC Express5800 ft series is provided the web at NEC Global Site http www nec com ...

Page 186: ...N8800 143F EXP320L NEC Express5800 R320a E4 N8800 144F EXP320M NEC Express5800 R320a M4 User s Guide Setup 5th Edition 9 2010 856 128383 101 E ...

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