NEC Express5800/140Re-4, User Manual

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Troubleshooting 8-43
Fail to access to the CD-R disk:
T
Is the mounting surface correct?
→
Take out the CD-R disk from the tray, and then set it again with its labeled surface
upward.
T
Is there any soil or crack on CD-R disk?
→
Make sure there is no soil due to fingerprint or others on the disk surface. Also
make sure that there is no crack on the disk surface. Clean the disk surface if it is
soiled.
If read-out still fails, set another disk of which data has been successfully read out
to check if the drive can read the disk.
T
Is the CD-R disk closed?
→
Close the session or set the disk in closed status, and try to read again.
T
Are the CD-R disk and writing software appropriate to the disk drive?
→
The DVD-ROM drive of the server may fail if the combination of disk drive,
writing software, and CD-R is not correct.
Inserted the correct CD-ROM but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
T
Is the data side of the CD-ROM dirty or injured?
→
Take the CD-ROM out of the DVD-ROM drive, confirm that it is not dirty or
injured, reset and click [OK].
Fail to access the hard disk:
(Refer to the documentation supplied with the disk array controller.)
T
Is the hard disk applicable to the server?
→
Operation of any device that is not authorized by NEC is not guaranteed.
T
Is the hard disk properly installed?
→
Make sure to lock the hard disk with the lever on its handle. The hard disk is not
connected to the internal connector when it is not completely installed (see
Chapter 9).