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NEC Express5800/120Rc-2 Service Manual Download Page 146

5-10

  

Problem Solving

Incorrect or No Beep Code

If the system operates normally, but there was no beep, the piezo buzzer located on the
system board, may be defective. Contact your service representative for assistance.

Record the beep code emitted by POST, and see the “Messages and Beep Codes”
section found later in this chapter.

No Characters Appear on Screen

Check the following:

!

 

Is the keyboard working? Check to see if the 

Num Lock

 light is functioning.

!

 

Is the video display monitor plugged in and turned on?

!

 

Are the brightness and contrast controls on the video monitor properly adjusted?

!

 

Are the video monitor switch settings correct?

!

 

Is the video monitor signal cable properly installed?

!

 

Is the onboard video controller enabled?

If you are using a video controller board, verify that the video controller board is fully
seated in the system board connector.

If there are still no characters on the screen after you reboot the system, contact your
service representative or authorized dealer for assistance.

POST emits one long beep and two short beeps pattern to indicate a possible problem
with the video display controller. If you do not receive a beep pattern and characters do
not display, the video display or video controller may have failed. Contact your service
representative or authorized dealer for assistance.

Summary of Contents for Express5800/120Rc-2

Page 1: ... S e r v i c e G u i d e EXPRESS5800 120Rc 2 ...

Page 2: ...xxx ...

Page 3: ... S e r v i c e G u i d e EXPRESS5800 120Rc 2 ...

Page 4: ...y the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc is prohibited Trademarks MS DOS is a registered trademark of Microsoft Corporation Novell and NetWare are reg...

Page 5: ...Network Controller 1 10 SCSI Controller 1 10 Video Controller 1 10 Peripheral Controller 1 11 Serial Ports 1 11 Parallel Port 1 11 External Device Connectors 1 11 System Board Management Controller BMC 1 11 ACPI 1 12 AC Link Mode 1 13 Remote Power On Wake ON LAN Function 1 13 System Security 1 13 Security with Mechanical Locks and Monitoring 1 13 Software Locks via the System Setup Utility 1 14 Se...

Page 6: ...n Submenu 3 8 Peripheral Configuration Submenu 3 8 Monitoring Configuration Submenu 3 9 PCI Device Submenu 3 9 Option ROM Submenu 3 10 Numlock Submenu 3 10 Security Menu 3 11 System Hardware Menu 3 12 Thermal Sensor Submenu 3 12 Wake On Events Submenu 3 12 Console Redirection Submenu 3 13 Boot Menu 3 13 Boot Device Priority Menu 3 13 Exit Menu 3 14 Exit Menu 3 14 Adaptec SCSI Utility 3 15 Running ...

Page 7: ...stem Fan 4 40 Replacing the Power Switch and LED Assembly 4 42 Replacing the System Board 4 46 Replacing the SCSI Backplane 4 50 Replacing the Power Backplane 4 54 Replacing the Diskette Drive or CDROM Drive 4 56 Problem Solving 5 1 Problem Solving 5 2 Static Precautions 5 2 Troubleshooting Checklists 5 3 Initial System Startup 5 3 Running New Application Software 5 4 After System Has Been Running...

Page 8: ...T Error Codes and Messages 5 14 How to Identify BIOS and BMC Revision Levels 5 18 BIOS Revision Level Identification 5 18 BMC Revision Level Identification 5 18 How to Identify System Event Log Data 5 19 System Cabling A 1 System Cabling A 2 Before You Begin A 2 Static Precautions A 2 Standard Configuration A 3 Optional Configuration A 5 RAID Configuration A 7 Glossary Equipment Log Index ...

Page 9: ...s and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Disassembly and Reassembly provides you with instructions for remo...

Page 10: ...loss of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER File names are printed in uppercase...

Page 11: ...d released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT 4 0 plus Service Pack 6 Novell NetWare v5 0 Santa Cruz Opera...

Page 12: ...ing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molde...

Page 13: ...the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulati...

Page 14: ...system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 15: ...1 System Overview Overview System Chassis Power Supplies Peripheral Bays SAF TE Logic System Board Features AC Link Mode Remote Power On Wake ON LAN Function System Security ...

Page 16: ...s a rack mount system Your server conveniently installs into a standard EIA 19 inch rack assembly See Figure 1 1 Figure 1 1 Rack Mount System Front View Your server includes a 3 5 diskette drive a CD ROM drive and five hot swap SCSI hard disk drive bays The hot swap SCSI hard disk drive bays support up to five 1 0 inch SCSI hard disk drives that can be swapped in or out of the system without power...

Page 17: ...tel 82559 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with an RJ 45 Ethernet connector Single Channel enhanced IDE controller A slim design CD ROM drive and 3 inch diskette drive installed in a single bay Integrated dual Universal Serial Bus USB ports Hardware monitors temperature fans and voltage and software monitors to indicate failures Redundant cooling fans A 330 watt power s...

Page 18: ... are shown in the following illustration A B C D E F G H I J A CD ROM Drive Removable Media Bay B 3 5 Diskette Drive C System Power Supply D System Power Supply Slot Optional E System Board F Memory G PCI I O Riser Card H Pentium III Processor 2 nd Processor is optional I System Fans 4 J SCSI Hard Disk Drive Bays 5 Figure 1 2 Server Chassis ...

Page 19: ... and provide sufficient power for a fully loaded system configuration Peripheral Bays Your server supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media A standard CD ROM drive bay An optional 5 25 inch removable media front panel...

Page 20: ...t supports status signals hot swapping drives and enclosure monitoring The transport mechanism for the standardized alert detection and status reporting is the SCSI bus Disk drives power supplies cooling fans and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID management software the user can be alerted of impending or immi...

Page 21: ... USB1 bottom USB2 Note Factory default for USB Ports is Disabled Run the BIOS Setup Utility to enable N Power supply connector D LAN RJ 45 network controller connector O Optional VRM socket used when a second processor is installed E SVGA monitor port connector P Memory F Parallel port connector Q Floppy disk drive connector G CMOS Password Clear jumpers R CD ROM drive connector H PCI I O riser bo...

Page 22: ... installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory I O Expansion Slots Your server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI expansion slots The I O expansion slots in your server...

Page 23: ...include support for system setup and Legacy device configuration A number of security reliability and management features also have been incorporated to meet vital server needs IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard The controller has a connector located on the system board th...

Page 24: ...ect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps Support for Wake On LAN SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller The AIC7899 provides Ultra 160 M and Wide Ultra SCSI interfaces as two independent PCI functions As imp...

Page 25: ...may be accessed from the front or rear panel of your server System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off but the ac power source is still on and connected The BMC supports the Management Workstation...

Page 26: ...e hard drives spin down the system fans stop and all processing is halted However in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running Note ACPI requires an operating system that supports its feature CAUTION Only when the AC power is disconnected is the system completely off Your server s ...

Page 27: ...by way of a network or modem If the system power is set to OFF it can be turned on remotely by sending a specific packet from the main computer to the remote system This feature can be enabled or disabled using the BIOS Setup Utility See Chapter 3 Note This feature must be supported by your operating system System Security To help prevent unauthorized entry or use of the system the system includes...

Page 28: ...fter the user enters the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120minutes Set and enable an administrative password Set and enable a user password Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switch...

Page 29: ...2 Setting Up the System Overview Selecting a Site Unpacking the System Rack Mount Subsystem Assembly Getting Familiar with the System Making Connections Connecting the Power Cord Powering On Your System ...

Page 30: ...he electrical code of the region WARNING Be sure the power service connection is through a properly grounded outlet CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of ...

Page 31: ...ke sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim wi...

Page 32: ... other than those specified in the procedure Do not touch I O connector pins All screws are Phillips head unless otherwise specified On completion of any assembly or reassembly perform a power on test If a fault occurs verify that the assembly or reassembly was performed correctly If the problem persists see Problem Solving in Chapter 5 Static Precautions An electrostatic discharge ESD can damage ...

Page 33: ...configuration for the rack cabinet you should consider the length of the cables that interconnect system components The rack mounting components that shipped with your server are shown in Figure 2 1 Your server is mounted on a set of slide rail assemblies that allow it to move freely in and out of the system rack The triple hinged cable arm assembly attaches to the rear of the server and allows ca...

Page 34: ...ety latch F Center slide bar Figure 2 2 Slide Rail Assembly 2 Note Perform Step 2 on each slide rail assembly if the center slide rails are not factory installed on your server If the center slide rails are installed on each side of your server go to Step 3 2 Remove the center slide bar from each slide rail assembly as follows Position the slide rail assembly on a flat surface with the center slid...

Page 35: ...l assembly on a flat surface loosen the eight screws that attach their outer and inner brackets together See Figure 2 3 B 4 Set the slide rail assemblies aside for rack A A B B A Inner bracket B Adjustment screws Figure 2 3 Preparing the Slide Rails ...

Page 36: ...ter slide bars removed in the previous procedure attach them to the server as follows 1 Align the mounting holes in each slide bar to the threaded holes on the side of the server see Figure 2 4 Note The holes in the two center slide bars line up only one way with the holes in the server 2 Secure each slide bar to the server with four screws as shown in Figure 2 4 A B C D A Center Slide Bar 2 B Saf...

Page 37: ...stall the server into the next empty space from the bottom of the rack cabinet 2 Starting at the bottom of the rack cabinet or at the top or bottom of a previously mounted unit measure the number of screw hole locations on the front vertical mounting rails and rear vertical mounting rails for the slide rail assemblies Mark the location with a pencil on the outside of both the front and rear vertic...

Page 38: ...ack A A Figure 2 6 Adjusting the Slide rail 5 Align one of the slide rail assemblies behind the mounting holes in the vertical mounting rail see Figure 2 7 located on the left side of the rack cabinet The tabs on the front and rear of the slide rail assembly help to align it with the holes in the vertical mounting rail 6 Install two screws that secure the front of the slide rail assembly to the fr...

Page 39: ...igure 2 8 9 Tighten all four screws holding the slide rail assembly to the vertical mounting rails Note The screws in the oblong slots of the outer slide rail may need to be readjusted 10 Repeat steps 5 through 9 for the mounting the other slide rail assembly on the right side of the rack cabinet A Vertical mounting rail B Rack mounting assembly C Alignment tab D Screw Figure 2 8 Installing the Le...

Page 40: ...ewed from the rear of the system cabinet and install the cable arm assembly See Figure 2 9 Tighten all screws Figure 2 9 Installing the Cable Arm Assembly 12 Tighten the outer bracket adjustment screws 8 in the right slide rail assembly See Figure 2 6 A 13 Attach the cable arm bracket to the rear on the server as shown in Figure 2 10 Figure 2 10 Installing the Cable Arm Bracket ...

Page 41: ...semblies The anchors must be able to withstand a force of up to 113 kg 250 lbs You must also consider the weight of any other device installed in the rack Avoid Injury It is required that two people are present when lifting and assembling the rack mount server into a rack cabinet Do not attempt to lift or move the server unit by the latches on the power supplies 1 Pull the two extension rail assem...

Page 42: ... the rack cabinet Grasp the two handles on the front of the server and slowly pull the server out and push it back in Attaching the Cable Retention Arm to the Server The triple hinged cable retention arm attaches to the rear of the server and allows cables to swing in and out of the way as the server slides back and forth within the rack cabinet All the server cables can be tie wrapped to the cabl...

Page 43: ...Setting Up the System 2 15 Figure 2 13 Attaching Cables to the Cable Arm Assembly ...

Page 44: ...he location of your system s front and rear panel switches indicators and connectors Front View with Front Bezel Closed Figure 2 14 shows the location of the front system features ACT LINK 100TX A B A System indicators Refer to Figure 2 18 B Keylock When locked secures the front bezel not allowing access to the system devices Figure 2 14 Front Features ...

Page 45: ...ition 3 Grasp the indentation located on the right edge of the front door and pull the bezel towards you to open it 4 Slide the bezel to the right and remove it from the system 5 Remove the two screws securing the server to the front of the system rack 6 Pull the server out of the rack until the component rail release latches engage The component rail release latches on either side of the server l...

Page 46: ...ch Figure 2 16 System Component Layout Alternately your server can be configured to include a 5 25 removable media device bay This configuration includes a 3 5 diskette drive a CD ROM drive a 5 25 removable media drive bay and four hot swap SCSI hard disk drive bays See Figure 2 17 A B C D E F G H A 5 25 inch Removable Media Device B 3 5 Slim Diskette Drive C Slim CD ROM Drive D Hot swap Hard Disk...

Page 47: ...ccess LED When off no disk activity or no disk fault when blinking green disk activity when amber internal disk failure See Table 2 1 H ACT LINK Network Connection LED When green connected to the network when blinking green network activity See Table 2 1 I 100TX Network Connection Speed LED When off data transfer rate is 10Mb s when amber data transfer is 100Mb s See Table 2 1 J Thumbscrew Secures...

Page 48: ... second redundant power supply Power supplies are hot swappable when two power supplies are installed G AC input power connector Supplies AC power to the power supply H Mouse port PS 2 compatible 6 pin mini DIN connector Green I Keyboard port PS 2 compatible 6 pin mini DIN connector Purple J Serial Port 1 COM1 serial port 9 pin connector Turquoise K Serial Port 2 COM2 serial port 9 pin connector T...

Page 49: ...nt POST write the error message down and contact your field service representative Off Dump switch was pressed Wait for the memory dump to be completed Green Normal operation None required normal Operating with either CPU or memory disabled CPU or memory error Verify which CPU or memory bank was disabled by entering the F2 BIOS Setup menu and replace the component as soon as possible Blinking Gree...

Page 50: ...Green Connected to the Network linked None required normal ACT Link See Figure 2 18 H Blinking Green Activity between the system and the network None required normal Off Data transfer rate is 10Mb s None required normal 100TX See Figure 2 18 I Amber Data transfer rate is 100Mb s None required normal RAID configuration only Requires Windows 2000 Table 2 2 Disk Drive Status LED Panel Indicators LED ...

Page 51: ... Your System of this User s Guide Refer to Figure 2 20 and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices Refer to the next section of this chapter before connecting the power cord to your server CAUTION Damage to the system may result if the keyboard mouse cable is inserted or rem...

Page 52: ...2 24 Setting Up the System 2 1 1 2 Figure 2 20 Making Connections ...

Page 53: ...r cord connector that plugs into the system must be an IEC type CEE 22 female connector The power cord must be less than 1 8 meters 6 0 feet long When connecting the power cord to a power control unit such as an UPS confirm that the power control unit is powered OFF Connecting the power cord while power is supplied to the power control unit may cause a failure WARNING Your system shipped with a po...

Page 54: ...ystem voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have su...

Page 55: ...3 Configuring Your System Configuring Your System BIOS Setup Utility Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers ...

Page 56: ... your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features add certain ty...

Page 57: ... Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu...

Page 58: ...ndow PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS ...

Page 59: ... the total capacity of the extended memory Language English US French German Spanish Italian Selects which language BIOS displays Note This feature immediately changes to the language BIOS selected BIOS Version Display Only Indicates the version of the system BIOS System Time HH MM SS Sets the system time hour minutes seconds on 24 hour clock System Date MM DD YYYY Sets the system date month day y...

Page 60: ... CPU Reconfiguration Submenu Peripheral Configuration Refer to Peripheral Reconfiguration Submenu Monitoring Configuration Refer to Monitoring Configuration Submenu It sets POST Monitoring and Boot Monitoring PCI Device Refer to PCI Device Submenu Option ROM Refer to Option ROM Submenu It Disables Enables the Option ROM BIOS on the PCI Bus Numlock Refer to Numlock Submenu It selects Keyboard Optio...

Page 61: ...pport Disabled Enabled Disables or enables RomPilot support The Boot time diagnostic screen is enabled if RomPilot is enabled See Appendix B for more details Post Error Pause Disabled Enabled Disables or enables a pause during system bootup if an error occurs If Enabled and an error occurs the bootup sequence pauses and offers the choice of entering BIOS Setup or resuming the boot sequence If Disa...

Page 62: ... IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disables serial port 1 or selects the base address and interrupt IRQ for serial port 1 Serial Port 2 COM 2 Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disables serial port 2 or selects the base address and interrupt IRQ for serial port 2 Parallel Port Disabled 378 IRQ5 378 IRQ7 278 IRQ5 278 IRQ7 3BC IRQ5 3BC IRQ7 Auto ...

Page 63: ...ed Enabled Disables or enables on board USB controller Legacy USB Support Disabled Enabled Disables or enables support for USB keyboards and mice Set to Enable for use with a non USB aware operating system such as DOS or Unix Monitoring Configuration Submenu Feature Choices or Display Only Description Your Setting POST Monitoring Disabled OptROM END POST END Selects the point where the POST monito...

Page 64: ...isabled Initializes Device Expansion ROM PCI Slot 3 Enabled Disabled Initializes Device Expansion ROM PCI Slot 4 Enabled Disabled Initializes Device Expansion ROM Numlock Submenu Feature Choices or Display Only Description Your Setting Numlock Auto On OFF Selects the power on state for Numlock Key Click Disabled Enabled Disables or enables keyclick Keyboard Auto repeat Rate 2 sec 6 sec 10 sec 13 3...

Page 65: ...ssed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Set User Password Press ENTER When the Enter key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or...

Page 66: ...play System Event Log Not Cleared Console Redirection Additional setup menu to configure console The Boot Time diagnostic screen is enabled if redirection is enabled Thermal Sensor Submenu Feature Choices or Display Only Description Your Setting Thermal Sensor Enabled Disabled When enabled determines if the BIOS will disable boot if temperature is not within a safe range Upper Limit 65 Sets the up...

Page 67: ... flow control Console Connection Direct Via Modem Indicate whether the console is connected directly to the system or a modem is used to connect Boot Menu Use the up or down arrow keys to select a device then press the or keys to move the device higher or lower in the boot priority list Boot Device Priority Menu Boot Priority Device Description Your Setting 1 Diskette Drive Attempts to boot from a...

Page 68: ...ou must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS Exit Without Saving Changes Exits System Setup without saving setup data to CMOS Get Default Value Loads default values for all Setup items Load Previous Values Loads previous values of all Setup items Save Changes Writes all Setu...

Page 69: ...ty starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 01 04 A AIC7899 01 04 B AIC7899 Internal SCSI connector 5 Once you select the adapter the following screen is di...

Page 70: ...e to these settings Table 3 1 Adaptec SCSI Utility Setup Configurations OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Additional Options Boot Device Options Press ENTER for menu Boot Channel A First Boot SCSI ID 0 Boot LUN Number 0 SCSI Device Configuration Press...

Page 71: ...st Adapter BIOS Configuration Utility Reserves BIOS Space Enabled 1 Domain Validation Enabled Support Removable Disks Under BIOS as Fixed Disks Disabled 1 2 BIOS Support for Int13 Extensions Enabled 1 1 No effect if BIOS is disabled 2 Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message ...

Page 72: ...o achieve automatic non stop service with a high degree of fault tolerance If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration utility is included with a RAID controller If you are adding the RAID controller to an existing system the RAID configuration utility allows you to configure your disk array before reinsta...

Page 73: ...ic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System Board Jumpers illustration Figure 3 1 shows the location of the system board jumper block Table 3 3 System Board Jumper Configurations lists the system board jumpers ...

Page 74: ...e chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the front bezel and top cover as described in Chapter 4 of this guide 2 Check to ensure the power cord is removed from the back of the server 3 Locate the p...

Page 75: ...position 11 12 7 Replace the top cover connect the power cord and power on the system 8 Install the front bezel 9 To specify a new password run the BIOS Setup Utility as described earlier in this chapter Clearing CMOS Clear CMOS as follows 1 Power off the system and remove the front bezel and top cover as described in Chapter 4 of this guide Remove the power cord from the server 2 Remove the spare...

Page 76: ......

Page 77: ...ent Log Front Bezel Top Cover Modifying the System Board Option Boards Hard Disk Drives Power Supply Removable Media Devices System Fans Replacing the Power Switch and LED Assembly Replacing the System Board Replacing the SCSI Backplane Replacing the Power Backplane Replacing the Diskette Drive or CDROM Drive ...

Page 78: ...onitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the top cover removed can damage your system components For proper c...

Page 79: ... packaging when they are not installed in your system Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record t...

Page 80: ...d remove the front bezel from the chassis 6 Press the power ON OFF button Figure 4 1 A to power down the server 7 Remove the two screws securing the server to the front of the system rack WARNING To reduce the risk of personal injury be careful when pressing the component rail release latches and sliding the component in or out of the rack The slide rails could pinch your fingertips 8 Pull the ser...

Page 81: ...l 1 Position the front bezel so the mounting tabs of the front bezel are aligned with their mounting holes on the front of the system Slide the bezel right until the bezel snaps into place 2 Close and lock the front bezel Figure 4 2 Closing the Front Bezel ...

Page 82: ...emoving the top cover after the system is set up you must first power off the system and all external devices and then Unplug the system power cord Removing the Top Cover To remove the top cover 1 Perform all steps in Removing the Front Bezel described in the previous procedure 2 Loosen the captive thumbscrew securing the top cover to the chassis See Figure 4 3 3 Slide the top cover towards the re...

Page 83: ... Position the top cover above the server and slide the cover towards the front of the server chassis until its tab fasteners lock into the chassis See Figure 4 4 2 Tighten the captive thumbscrew securing the top cover to the chassis See Figure 4 4 Figure 4 4 Installing the Top Cover ...

Page 84: ...time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium bat...

Page 85: ...ttery from its socket 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket with the sign facing up 9 If applicable reinstall the plastic cover on the lithium battery socket 10 Replace the top cover 11 Plug in the server power cord and power on the server 12 Run the B...

Page 86: ...gure 4 6 Removing and Installing a Pentium III Processor Removing a Processor WARNING If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Remove the system front bezel and top cover as described earlier in this chapter 2 ...

Page 87: ...ard 6 Referring to Figure 4 8 grasp the Pentium Processor air duct A slide it to the left and lift up on the left side to release the tabs that attach it to the system board Remove the air duct from the system board A Figure 4 8 Removing the Pentium Processor Air Duct ...

Page 88: ...tape is easily damaged 8 Remove the heat sink clip by pulling it up and over the center of the heat sink and detach the small end of the clip from the tab on the base of the ZIF socket as shown in Figure 4 9 Remove the heat sink Figure 4 9 Removing the Heat Sink Clip and Heat Sink 9 Raise the ZIF socket lever to the up position See Figure 4 10 Figure 4 10 Removing the Processor 10 Grasp the opposi...

Page 89: ...scribed earlier in this chapter 2 Ensure the server is powered down and the ac cable is disconnected 3 Ensure the LED located on the PCI I O board is OFF 4 Tag and disconnect any cables attached to option boards installed in the system 5 Grasp each side of the frame of the PCI I O board and pull upwards to disconnect and remove it from the system board See figure 4 7 6 Referring to Figure 4 8 gras...

Page 90: ...r pins into the socket Apply pressure equally over the top surface of the processor until it seats in the socket The processor should easily fit do not force the processor into the socket 11 Lower the ZIF socket lever into the locked position See Figure 4 12 Figure 4 12 Installing the Processor ...

Page 91: ...mal Tape 13 Place the heat sink on top of the processor CAUTION When performing the next three steps be sure the heat sink is held firmly in position If the heat sink should slide across the top of the processor the thermal tape may be damaged 14 Position the heat sink clip over the center of the heat sink and attach the small end of the clip to the tab located on the base of the ZIF socket See Fi...

Page 92: ... install a VRM board into the system board See Figure 4 16 Position the board over the socket on the board and press down evenly on the board until it seats correctly Figure 4 16 Installing the VRM Board 17 Reinstall the PCI I O board removed in step 5 of these procedures by grasping each side of the frame of the PCI I O board and position the board above the system board Slide the PCI I O board d...

Page 93: ... Board 19 Reinstall the Pentium Processor air duct removed in step 6 of these procedures 17 Connect any external cables if they are needed to all installed option boards 18 Record the processor in the equipment log 19 Replace the top cover 20 Slide the server into the system rack and secure it to the rack 20 Plug in the server power cord and power on the server 21 Install and secure the front beze...

Page 94: ...emory When all four sockets are populated the system board supports a maximum of 4 GB of memory with 1GB DIMMs A DIMM will always be installed in socket 1 When you install additional DIMMs you must start with the first empty socket next to the DIMMs already installed When you remove DIMMs you must start with the highest number occupied DIMM socket on the system board 1 2 3 4 Figure 4 19 DIMM Locat...

Page 95: ...o notches in the bottom edge of the DIMM align with the keyed socket See Figure 4 20 1 2 3 4 Figure 4 20 Inserting Memory DIMMs 5 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly 6 Gently push the plastic ejector levers on the socket ends to the upright position 7 Repeat the steps to install each additional DIMM 8 Replace the top cover 9...

Page 96: ...tic ejector levers out and down to eject a DIMM from its socket See Figure 4 21 1 2 3 4 Figure 4 21 Removing Memory DIMMs 4 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 5 Repeat the above steps to remove the remaining DIMMs 6 Replace the top cover 7 Plug in the server p...

Page 97: ...e connections PCI 4 may be used for installing a RAID controller Refer to Table 4 1 for recommended PCI option board locations A B C PCI 1 PCI 2 PCI 3 PCI 4 A 64 Bit 33 MHz 5V PCI Connector Slots B I O Board C 32 Bit 33 MHz 5V PCI Connector Slots Figure 4 22 I O Board PCI Connector Slots Recommended PCI Option Board Locations Table 4 1 PCI Option Board locations Option Board Recommended PCI Slot L...

Page 98: ... server is powered down and the ac cable is disconnected 3 Ensure the LED located on the PCI I O board is OFF 4 Tag and disconnect any cables attached to option boards already installed 5 Grasp each side of the frame of the PCI I O board and pull upwards to disconnect and remove it from the system board See figure 4 23 Figure 4 23 Removing the PCI I O Board ...

Page 99: ...Cover CAUTION Observe static precautions Use an antistatic wrist strap 7 Remove the dust cover from the PCI expansion slot if applicable See Figure 4 25 Figure 4 25 Removing the Expansion Slot Dust Cover 8 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 9 Record the option board serial number in the eq...

Page 100: ...ining bracket must fit into the mating slot in the expansion slot See Figure 4 26 Figure 4 26 Installing an Option Board 12 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 13 Reinstall the screw in the threaded hole Be sure to push the bracket slot up against ...

Page 101: ...the PCI I O Board Figure 4 29 Securing an PCI I O Board 15 Exert a downward pressure on the PCI I O board at the points shown in Figure 4 29 until the board is seated in its connector on the system board 16 Connect any external cables if they are needed to all installed option boards 17 Replace the top cover 18 Plug in the server power cord and power on the server 19 Slide the server into the syst...

Page 102: ... each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 8 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing a PCI Option Board found earlier in this chapter otherwise continue 9 Install an expansion slot cover over the vacant slot...

Page 103: ...r it may cause data corruption The only way a single ended disk drive can be used with an all LVD disk drive system is by first powering down the system installing the single ended disk drive and then powering the system back up Note Installing a single ended disk drive into an all LVD disk drive system causes all the drives to operate in the non LVD mode thereby reducing performance SCSI ID Assig...

Page 104: ...sk drives may be removed or installed without powering down the system if your system is connected to a non RAID SCSI host controller you must power down the system before hard disk drives may be removed and installed If an individual SCSI drive fault LED amber light is on steadily this indicates that the drive has been flagged as faulty by the RAID host controller Follow the procedure described i...

Page 105: ...e drive fault the drive may be still spinning when you remove it Follow the next steps exactly when removing drives Grasp the handle of the hard disk carrier and unlock the lever located on the left side of the carrier handle See Figure 4 31 A The hard disk carrier will come out approximately 1 2 inch so that its handle is fully accessible A B Figure 4 31 Removing the Hard Disk Carrier from the Dr...

Page 106: ...re 4 33 as follows Open the drive carrier locking lever located on the left side of the carrier Align the drive carrier with the bay guide rails Slide the drive carrier into the bay until it docks with the SCSI backplane connector See Figure 4 33 B Press the carrier lever into its locked position so that it is flush with the front of the carrier See Figure 4 33 A 10 Plug in the server power cord a...

Page 107: ... To install the optional power supply 1 Remove the system front bezel as described earlier in this chapter 2 Power down the system 3 Open the rear door of the system rack and swing the cable arm assembly away from the system rear panel 4 At the rear panel loosen the thumbscrew A on the optional power supply access door Open the door See Figure 4 34 A Figure 4 34 Opening the Optional Power Supply A...

Page 108: ...ved without powering down the system 1 Open the rear door of the system rack and swing the cable arm assembly away from the system rear panel 2 Power down the system if only one power supply is installed 3 Disconnect the AC cable from the failed power supply unit 4 At the rear panel loosen the thumbscrew A on the failed power supply access door Open the door See Figure 4 34 5 Grip the power supply...

Page 109: ...e 4 36 B A variety of SCSI removable media devices can be installed in this configuration Contact your sales representative or dealer for a list of approved removable media devices B A Bay 6 Bay 5 Bay 6 Bay 5 Figure 4 36 Removable Media Devices If you are adding or removing a SCSI removable media device consider the following The optional SCSI tape drive address assignment is 2 Reconfiguring your ...

Page 110: ...ving the diskette signal cable you must first push up on the cable lock A before pulling the ribbon cable B out of the connector Disconnect the CDROM signal cable C and the voltage cable D A B C D Figure 4 37 Removing CD ROM Diskette Device Cables 3 Remove the CD ROM diskette carrier from the peripheral bay by pushing in on the carrier rail clips and then pulling the carrier completely out of the ...

Page 111: ...e left side of the carrier handle See Figure 4 39 A The hard disk carrier will slide out approximately 1 2 inch so that its handle is fully accessible Pull the drive carrier completely out of the bay A Figure 4 39 Removing the Hard Disk Carrier from the Drive Bay 5 Remove the two screws securing the hard disk drive bay 5 to the system See Figure 4 40 Figure 4 40 Removing Hard Disk Drive Bay Screws...

Page 112: ...e system Figure 4 41 Figure 4 41 Removing the Hard Disk Drive Bay from the System 7 Remove the slide rails from the hard disk drive bay removed in the last step See Figure 4 42 A A A Figure 4 42 Removing Slides from the Hard Disk Drive Bay 8 Install the slide rails removed in the last step to the removable media device you are installing See Figure 4 43 ...

Page 113: ... clips engage See Figure 4 44 Figure 4 44 Installing the CD ROM Diskette into Bay 5 10 Connect the CD ROM diskette signal and voltage cables See Figure 4 45 When installing the diskette signal cable you must first push up on the cable lock A before installing the ribbon cable B into the connector Once the ribbon cable is in the connector push down on the cable lock to secure the cable Install the ...

Page 114: ...all the removable media device into peripheral bay 6 by pushing the device into the bay until a distinct click is heard as the drive rail clips engage See Figure 4 46 Figure 4 46 Installing the Removable Media Device 12 Connect the removable media device signal and voltage cables Refer to Figure 4 47 ...

Page 115: ...vable Media Device Cables 13 Replace the top cover plug in the system power cord and power on the system 14 Slide the server into the system rack and secure it to the rack 15 Install and secure the front bezel following procedures described earlier in this chapter ...

Page 116: ...es and the system board C Fan3 Cools hard disk drives and the system board D Fan4 Cools the diskette drive hard disk drive or removable media device if installed Replacing a System Fan 1 Power down the system and remove the top cover as described earlier in this chapter 2 Locate the fan you are removing and disconnect the fan power connector from the system board See Figure 4 49 for the location o...

Page 117: ...e fan is pointed to the rear of the system when installing the fan into the fan bracket Position the replacement fan in the system so that the printed information on the fan housing is facing the rear panel Also position the fan so the fan power cable is nearest the system board 5 Connect the fan power cable to the system board 6 Replace the top cover plug in the system power cord and power on the...

Page 118: ...F G A Cable Clamp B On Off Power Switch C Power Switch Mounting Bracket Screws D System Status LEDs 5 E Front Panel F SCSI Backplane Connector G Fans 3 Figure 4 50 Power Switch and LED Assembly Location 1 Power off the system and ensure it is disconnected from the AC power source WARNING Your system weighs approximately 65 pounds 29 25 kg If your system contains numerous optional boards and periph...

Page 119: ...acket to the front panel of the chassis See Figure 4 50 C 7 Pull the plastic push button off the power switch 8 Remove the two screws securing the power switch to the power switch mounting bracket 9 Note the wire colors and position of the five LEDs mounted in the LED sockets of the mounting bracket See Figure 4 51 A B C D E ACT LINK 100TX F A Power Sleep Status LED red black white B System Status...

Page 120: ...al LEDs Refer to Figure 4 51 13 Snap each LED into an LED socket 14 Snap each LED socket into its hole in the front panel 15 Using the two screws removed in Step 8 secure the power switch to the power switch mounting bracket 16 Using the two screws removed in Step 6 secure the power switch mounting bracket to the front panel of the chassis See Figure 4 50 C 17 Push the plastic push button on to th...

Page 121: ...s and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system 21 Mount the server into the system rack and secure it to the rack 22 Connect the ac power cord and power up the system 23 Install and secure the front bezel following procedures described earlier in this chapter ...

Page 122: ...p you lift or move the system 2 With the assistance of another person remove the system from the system rack and place it on a clean surface 3 Remove the top cover as described earlier in this chapter 4 Grasp each side of the frame of the PCI I O board and pull upwards to disconnect and remove it from the system board See figure 4 54 Figure 4 54 Removing the PCI I O Board 5 Tag and disconnect all ...

Page 123: ... replacement system board into the chassis and slide it to the rear of the chassis to engage the tabs located on the bottom of the system board into the slots in the bottom of the chassis 10 Install the thumbscrew removed in Step 6 into the center hole in the system board See Figure 4 55 A 11 Reconnect all power and signal cable removed in Step 5 to the system board 12 Grasp each side of the frame...

Page 124: ...4 48 Disassembly and Reassembly A Figure 4 56 Installing the PCI I O Board Figure 4 57 Securing an PCI I O Board ...

Page 125: ...rocedures found in this chapter 15 Replace the top cover WARNING Your system weighs approximately 65 pounds 29 25 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system 16 Install the system into the system rack 17 Plug in the server power cord and power on the server 18 Inst...

Page 126: ...as described earlier in this chapter 4 Tag and remove all hard disk drive carriers from the system following procedures found in the Hard Disk Drives section of this chapter Note Perform the next two steps if your system includes an optional 5 25 inch removable media device otherwise go to Step 7 5 If your system includes an optional 5 25 inch removable media device remove the device s power and s...

Page 127: ...M signal cable C and the voltage cable D A B C D Figure 4 59 Removing CD ROM Diskette Device Cables 8 Partially remove the CD ROM diskette devices from the peripheral bay by pushing in on the drive rail clips and then by pulling the device partially out of the bay Figure 4 60 Figure 4 60 Partially Removing CD ROM Diskette Device Cables 9 Remove and tag all cables connected to the SCSI backplane 10...

Page 128: ...CSI backplane 15 Slide the CDROM drive and floppy diskette drive into the chassis and connect the power and signal cables 16 If your system includes an optional 5 25 inch removable media device slide the device into the chassis and connect the device s power and signal cables 17 Install all hard disk drive carriers into the system following procedures found in the Hard Disk Drives section of this ...

Page 129: ... and Reassembly 4 53 19 Install the system into the system rack 20 Plug in the server power cord and power on the server 21 Install and secure the front bezel following procedures described earlier in this chapter ...

Page 130: ...ft or move the system 2 With the assistance of another person remove the system from the system rack and place it on a clean surface 3 Remove the top cover as described earlier in this chapter 4 Remove the power supply following procedures found in this chapter If an optional power supply is installed remove it also 5 Remove and tag all cables connected to the power backplane 6 Remove the thumbscr...

Page 131: ... removed in Step 5 11 Install the system power supply following procedures found in this chapter If an optional power supply was removed install it also 12 Install the top cover as described earlier in this chapter WARNING Your system weighs approximately 65 pounds 29 25 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure...

Page 132: ...ce s power and signal cables 4 Slide the removable media device partially out of drive bay 6 to allow access to the CDROM and floppy diskette drive power and signal cables by pushing in on the rail clips and then pulling the bay partially out of the system Figure 4 63 Figure 4 63 Partially Removing the Removable Media Device 5 Disconnect the CD ROM diskette signal and voltage cables connected to t...

Page 133: ...D ROM diskette drive carrier from the peripheral bay by pushing in on the carrier rail clips and then by pulling the carrier out of the bay Figure 4 65 Figure 4 65 Removing CD ROM Diskette Device Cables 7 Remove the slide rails from the CD ROM diskette drive carrier removed in the last step See Figure 4 66 ...

Page 134: ...M derive remove the four screws securing the device to the carrier 9 Install the replacement device into the CDROM diskette device carrier 10 Install the slide rails onto the device carrier See Figure 4 66 11 Install the CD ROM diskette device carrier into the peripheral bay by pushing the carrier into the bay until a distinct click is heard as the drive rail clips engage See Figure 4 67 Figure 4 ...

Page 135: ... push down on the cable lock to secure the cable Install the CDROM signal cable C and the voltage cable D A B C D Figure 4 68 Installing CD ROM Diskette Device Cables 13 If applicable install the removable media device into peripheral bay A by pushing the device into the bay until a distinct click is heard as the drive rail clips engage See Figure 4 69 Figure 4 69 Installing the Removable media De...

Page 136: ... Replace the top cover plug in the system power cord and power on the system 16 Slide the server into the system rack and secure it to the rack 17 Plug in the server power cord and power on the server 18 Install and secure the front bezel following procedures described earlier in this chapter ...

Page 137: ...s Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User s Information How to Identify BIOS and BMC Revision Levels How to Identify System Event Log Data ...

Page 138: ...n AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace...

Page 139: ...red Are all the PCI option boards fully seated in their connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are all DIMMs fully seated and installed correctly Refer to Chapter 4 for installation instructions Are all option boa...

Page 140: ...o not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the ...

Page 141: ...led If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might hav...

Page 142: ...epare the system for diagnostic testing perform the following Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video mon...

Page 143: ...se there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active durin...

Page 144: ... System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk...

Page 145: ...activity LED does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the...

Page 146: ...deo monitor properly adjusted Are the video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using a video controller board verify that the video controller board is fully seated in the system board connector If there are still no characters on the screen after you reboot the system contact your service represen...

Page 147: ...pply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following Is the diskette drive s combined power and signal cables properly installed Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette drive...

Page 148: ...tance Bootable CD ROM Is Not Detected Check the following Is the BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration Problems with the Network Diagnostics pass but the connection fails Make sure the network cable is securely attached ACT Link activity LED located on the front panel should be blinking if there is activity between the system and the ne...

Page 149: ...can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a mes...

Page 150: ...Error Codes and Messages Code Error Message 0200 Failure Fixed Disk 0210 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked Unlock key switch 0220 Monitor type does not match CMOS Run SETUP 0230 System RAM Failed at offset 0231 Shadow RAM Failed at offset 0232 Extended RAM Failed at address line 0233 Memory type mixing detected 0234 Single bit ECC error 0235 Multipl...

Page 151: ...ge 0B74 The error occurred during voltage sensor reading 0B75 System Voltage out of range 0B7C The error occurred during fan sensor reading 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area Corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted...

Page 152: ...ot initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE Your System Redundant Power Supply is not configured None WARNING IRQ not configured DIMM 1 DIMM 2 DIMM 3 DIMM 4 CPU 1 CPU 2 FAN1 FAN2 FAN3 FAN4 Figure 5 1 Component Locations ...

Page 153: ... low byte Error Memory data signal failure low Change DIMM or M B 1 4 1 1 DRAM Test high byte Error Memory data signal failure high Change DIMM or M B 1 4 3 3 All Memory Group Errors 2 1 2 3 BIOS ROM Copy Write Test Error Error with Shadow RAM Change system board 2 2 3 1 Unexpected Interrupt Test Error Unexpected interrupt Change CPU or system board 2 3 1 3 All Memory Group Errors Memory address s...

Page 154: ...S setting in your system BMC Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear informing you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next Note In or...

Page 155: ...Password Violation Network Boot Password 00h IERR 01h Thermal Trip 02h FRB1 BIST Failure 04h FRB3 Processor Startup Initialization Failure CPU didn t start Processor 07h 08h Processor Disabled Power Unit 09h 03h Interlock Power Down 00h Correctable ECC Memory 0Ch 01h Noncorrectable ECC POST Memory Resize 0Eh POST Memory Resize POST Error 0fh POST Error 00h Correctable Memory Error Logging Disabled...

Page 156: ...stic Boot Completed OS Boot 1Fh 04h CD ROM Boot Completed 00h Stop during OS Load Initialization OS Critical Stop 20h 01h Run Time Stop 00h S0 G0 Working 01h S1 Sleeping with System N W Processor Context Maintained 04h S4 Non Volatile Sleep Suspend To Disk 05h S5 G2 Soft OFF 07h G3 Mechanical Off System ACPI Power State 22h 08h Sleeping Cannot Differentiate between S1 S3 01h Hard Reset 02h Power D...

Page 157: ...h CPU 2 Temp 20h 3 3V 21h 5V 22h 12V 23h 3 3Vs 24h VCCP0 CPU 1 VRM 25h VCCP1 CPU 2 VRM 29h 1 5V 2Ah 2 5V 2Ch SCSI A 2 85V 2Dh SCSI B 2 85V 2Eh SCSI A Vref0 2Fh SCSI A Vref1 30h SCSI A Vref2 31h SCSI B Vref0 32h SCSI B Vref1 33h SCSI B Vref2 40h CPU Rear Fan Fan 1 41h CPU Front Fan Fan 2 42h Chassis HDD Fan Fan 3 ...

Page 158: ...5 22 Problem Solving ...

Page 159: ...6 Illustrated Parts Breakdown Exploded View Field Replaceable Units Cable List Processors Memory Expansion Hard Disk Drives Tape Drives RAID Controllers and Cache Network Option Boards SCSI Terminators ...

Page 160: ...wn This section provides an exploded view and parts lists for the server s major assemblies Part numbers are also provided for optional hardware Exploded View 1 2 3 4 5 7 8 6 9 11 12 16 18 22 24 10 13 14 15 17 19 20 23 21 26 25 27 ...

Page 161: ...A System Cabling System Cabling Before You Begin Static Precautions Standard Configuration Optional Configuration RAID Configuration ...

Page 162: ...ore doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an ...

Page 163: ... to support SCSI devices in the removable media bay An optional 68 pin to 50 pin converter is also available to be used when installing SCSI narrow devices A 3 5 inch diskette drive Figure A 1 L is installed in all systems and interfaces separately to the system board Figure A 1 illustrates the standard system configuration This system includes five hot swap hard disk drive bays Referring to the F...

Page 164: ...rive bays I IDE CD ROM drive C SCSI hard disk drives J Diskette drive connector D Ultra 160 M SCSI interface cable K Diskette interface cable E Ultra 160 M SCSI connector 68 pin L Diskette drive F Ultra2 SCSI connector 68 pin M System board G IDE connector Figure A 1 Standard System Cable Configuration ...

Page 165: ...SCSI backplane A Depending on your system configuration up to a maximum of four hot swappable hard disk drives may be connected to the SCSI backplane in this configuration The IDE interface cable J is connected to the IDE connector I towards the middle of the system board This cable connects to the rear of the internally mounted CD ROM drive K One optional internally mounted SCSI removable media d...

Page 166: ... hard disk drives K IDE CD ROM drive D Ultra 160 M SCSI interface cable L Diskette drive connector E Ultra 160 M SCSI connector 68 pin M Diskette interface cable F Ultra2 SCSI connector 68 pin N Diskette drive G Ultra2 SCSI interface cable O System board H Optional SCSI removable media device Figure A 2 Optional System Cable Configuration ...

Page 167: ... E F G H I J K L M N O PCI 4 P A SCSI backplane I IDE connector B Five SCSI disk drive bays Fifth bay is available in the standard configuration See Figure A 1 J IDE interface cable C SCSI hard disk drives K IDE CD ROM drive D Ultra 160 M SCSI interface cable L Diskette drive connector E RAID Controller M Diskette interface cable F Ultra2 SCSI connector 68 pin N Diskette drive G Ultra2 SCSI interf...

Page 168: ...le C SCSI hard disk drives K IDE CD ROM drive D Ultra 160 M SCSI interface cable L Diskette drive connector E RAID Controller M Diskette interface cable F Ultra2 SCSI connector 68 pin N Diskette drive G Ultra2 SCSI interface cable O System board H Optional SCSI removable media device Available in the optional configuration See Figure A 2 P PCI I O Board Figure A 3 SecuRAID 530 System Cable Configu...

Page 169: ...B Technical Specifications Server Unit ...

Page 170: ...yle 6 pin mini DIN mouse connector Two USB 4 pin port connectors Two serial 9 pin port connectors Parallel printer 25 pin port connector RJ 45 T 10Base T 100Base Ethernet port connector SVGA 15 pin port connector Wide SCSI device 68 pin port connector One serial 9 pin port connector Option PCI Slots Three 64 bit PCI bus 33 MHz slots One 32 bit PCI bus 33 MHz slot Storage Device Capacity One CD ROM...

Page 171: ...ASE TX network controller SCSI Controller Embedded Adaptec AIC7899 dual function controller Real Time Clock Battery Lithium battery vendor part no CR2032 Peripheral Controller PC97317 Super I O controller System Board Management Controller BMC DS80CH11 BMC Memory Board Up to 4 GB of memory using 64 MB DIMMs Keyboard PS 2 compatibe 104 key 12 function keys separate numeric and cursor pads Mouse PS ...

Page 172: ......

Page 173: ...C Connectors Overview External Device Connector Pinout Information ...

Page 174: ...vice Connector Pinout Information Pinout information for the following external device connectors that are located on the rear of the server unit is provided as follows see Figure C 1 USB port Serial ports COM1 and COM2 Keyboard and mouse ports Ultra2 LVD SCSI port VGA video monitor port RJ45 LAN port Parallel printer port ...

Page 175: ...ilable from the front panel D Keyboard Keyboard PS 2 compatible 6 pin mini DIN connector E Mouse Mouse PS 2 compatible 6 pin mini DIN connector F Ultra2 LVD SCSI External SCSI Ultra2 LVD SCSI 68 pin connector G VGA Video Port Monitor VGA video 15 pin connector H RJ45 Network 100Base TX network LAN connector I Parallel Port Printer Port LPT1 25 pin parallel port connector Figure C 1 External Device...

Page 176: ...or Pinouts Pin Signal Description 1 DCD Data carrier detected 2 RXD_L Receive data 3 TXD_L Transmit data 4 DTR Data terminal ready 5 GND Ground 6 DSR Data set ready 7 RTS Return to send 8 CTS Clear to send 9 RIA Ring indication active Keyboard and Mouse Table C 3 lists the connector pinouts for the keyboard and mouse The keyboard and mouse connectors are functionally equivalent Table C 3 Keyboard ...

Page 177: ...M 10 SCDP4 33 SCDP10 56 GROUND 11 SCDP5 34 SCDP11 57 SBSYM 12 SCDP6 35 SCDM12 58 SACKM 13 SCDP7 36 SCDM13 59 RESETM 14 SCDPLP 37 SCDM14 60 SMSGM 15 GROUND 38 SCDM15 61 SSELM 16 SCDIFFSENSEA 39 SCDPHM 62 SCDM 17 TERMPWR 40 SCDM0 63 SREQM 18 TERMPWR 41 SCDM1 64 SIOM 19 NO CONNECTION 42 SCDM2 65 SCDM8 20 GROUND 43 SCDM3 66 SCDM9 21 SATNP 44 SCDM4 67 SCDM10 22 GROUND 45 SCDM5 68 SCDM11 23 SBSYP 46 SCD...

Page 178: ... Receive data plus the positive signal for the RD differential pair contains the serial input data stream received from the network 4 NC 5 NC 6 RX Receive data minus the negative signal for the RD differential pair contains the same input as pin 3 7 NC 8 NC Parallel Port Table C 7 lists the connector pinouts for the parallel port Table C 7 Parallel Port Connector Pinouts Pin Signal Pin Signal 1 ST...

Page 179: ...y of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial commun...

Page 180: ...ve Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit u...

Page 181: ...A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correcti...

Page 182: ...off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powe...

Page 183: ...pe of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A s...

Page 184: ...puter that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input devi...

Page 185: ... bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and pla...

Page 186: ...stem management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the trans...

Page 187: ...CSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses ...

Page 188: ......

Page 189: ...onents added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of ...

Page 190: ...2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive Tape Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Optional RAID Controller Network Controller 1 Network Controller 2 Network Controller 3 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply standard Power Supply optional ...

Page 191: ...MOS clear 3 20 password 3 20 L Lithium backup battery installing 4 9 M Main menu configuring in setup 3 5 Memory addresses 1 8 Monitoring system status 1 11 1 12 N Network controller 1 10 O Overview 1 2 P Password administrative 1 14 clearing and changing 3 21 user 1 14 Power supply monitoring power state 1 11 1 12 Power Supply removing 4 31 Problems bootable CD ROM not detected 5 12 CD ROM drive ...

Page 192: ...d peripheral configuration menu 3 8 main menu 3 5 security menu contents 3 11 System 5 19 configuring 3 2 System board configuration jumpers 3 20 System Chassis 1 4 System hardware menu configuring in setup 3 12 T Termination board removing 4 13 U User password 1 14 ...

Page 193: ...xx ...

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