Contents v
Removing and Installing a Pentium III Processor.........................................................4-9
DIMMs ........................................................................................................................4-11
Option Boards...................................................................................................................4-14
Installation Considerations ..........................................................................................4-14
Installing an Option Board ..........................................................................................4-14
Removing an Option Board.........................................................................................4-16
Installing a RAID Controller Board .................................................................................4-17
Hard Disk Drives ..............................................................................................................4-18
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay ...................................4-18
Installing or Swapping a Hard Disk Drive in a Standard SCSI Disk Drive Bay.........4-23
Removable Media Devices...............................................................................................4-26
Removing the 3.5-Inch Diskette Drive Mounting Assembly......................................4-27
Installing a 5.25-Inch Media Device ...........................................................................4-28
Removing a 5.25-Inch Device.....................................................................................4-32
Problem Solving........................................................................................................................5-1
Problem Solving .................................................................................................................5-2
Static Precautions ...............................................................................................................5-2
Troubleshooting Checklists ................................................................................................5-3
Initial System Startup ....................................................................................................5-3
Running New Application Software .............................................................................5-4
After System Has Been Running Correctly...................................................................5-5
Diagnostic Testing..............................................................................................................5-6
Error Checking ..............................................................................................................5-6
Troubleshooting Guide..................................................................................................5-6
Preparing the System for Diagnostic Testing ........................................................5-6
Monitoring POST ..................................................................................................5-7
Verifying Proper Operation of Key System Indicators .........................................5-8
Confirming Loading of the Operating System ......................................................5-8
Specific Problems and Corrective Actions .........................................................................5-9
Power LED Does Not Light ..........................................................................................5-9
Incorrect or No Beep Code..........................................................................................5-10
No Characters Appear on Screen ................................................................................5-10
Characters are Distorted or Incorrect ..........................................................................5-11
System Cooling Fans Do Not Rotate ..........................................................................5-11
Diskette Drive Activity LED Does Not Light.............................................................5-11
CD-ROM Drive Activity Light Does Not Light .........................................................5-12
Problems with Application Software ..........................................................................5-12
Bootable CD-ROM Is Not Detected ...........................................................................5-12
Problems with the Network ..............................................................................................5-13
Plug and Play Installation Tips.........................................................................................5-14
BIOS User’s Information..................................................................................................5-14
POST Error Codes and Messages ...............................................................................5-14
How to Identify BIOS and BMC Revision Levels ...........................................................5-18
BIOS Revision Level Identification ............................................................................5-18
BMC Revision Level Identification ............................................................................5-18
System Cabling ........................................................................................................................A-1
System Cabling..................................................................................................................A-2
Before You Begin..............................................................................................................A-2
Static Precautions ..............................................................................................................A-2
Standard Configuration......................................................................................................A-3
RAID Configuration..........................................................................................................A-5
Summary of Contents for Express5800 120Ld
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