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NEC ES1400 User Manual Download Page 105

Problem Solving   5-3

Troubleshooting Checklists

The following subsections provide troubleshooting checklists for
problems that occur at initial system startup, when you run new
application software, and after the system hardware and software have
been running correctly.

Initial System Startup

Incorrect installation or configuration usually causes problems that
occur at initial system startup. Hardware failure is a less frequent
cause. If you have problems during initial system startup, check the
following:

„

 

Is the system power cord properly connected to the system and
plugged into a NEMA 5-15R outlet (100-120 V ac) or a NEMA 6-15R
outlet (200-240 V ac)?

„

 

Is AC power available at the wall outlet?

„

 

Is the power on/off push-button switch on the front panel in the ON
position (power on LED should be lit)?

„

 

Are all cables correctly connected and secured?

„

 

Are all the PCI/ISA option boards fully seated in their connector slots
on the system board?

„

 

Are all jumpers and switch settings on option boards and peripheral
devices correct? To check these settings, see the respective
appendices. If applicable, ensure that there are no conflicts; for
example, two option boards sharing the same interrupt.

„

 

Are the processors fully seated in their slots on the system board?
Refer to the “Upgrades and Options” chapter for installation
instructions?

„

 

Are all DIMMs fully seated and installed correctly? Refer to the
“Upgrades and Options” chapter for installation instructions?

„

 

Are all option boards and disk drives installed correctly? Refer to the
“Upgrades and Options” chapter.

„

 

Is the system hard disk drive properly formatted or defined?

„

 

Is the operating system properly loaded? Refer to the operating
system documentation.

„

 

Are all drivers properly installed? For information about installing
drivers, refer to your Network Operating System Configuration Guide.

„

 

Are the configuration settings in BIOS Setup and the System Setup
Utility (SSU) correct? For information about running these utilities,
refer to the “Configuring Your System” chapter.

Summary of Contents for ES1400

Page 1: ... U s e r s G u i d e SERVER ES1400 ...

Page 2: ...xxx ...

Page 3: ... U s e r s G u i d e SERVER ES1400 ...

Page 4: ...factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Re...

Page 5: ...troller 1 9 Video Controller 1 10 Peripheral Controller 1 10 Serial Ports 1 10 Parallel Port 1 10 External Device Connectors 1 10 System Board Management Controller BMC 1 11 System Security 1 11 Security with Mechanical Locks and Monitoring 1 11 Software Locks via the System Setup Utility 1 12 Setting Up Your System 2 1 Selecting a Site 2 2 Unpacking the System 2 3 Getting Familiar with the System...

Page 6: ...nfiguration Utility 3 19 Changing the Adapter and Device Configurations 3 20 Optional RAID Controller 3 22 Factory Installed Controller 3 22 Add on Controller 3 23 DACCF Configuration Utility 3 23 Configuring System Board Jumpers 3 24 Before You Begin 3 24 Moving System Board Jumpers 3 26 Resetting the CMOS NVRAM 3 27 Clearing and Changing the Passwords 3 27 Recovering the BIOS 3 28 Boot Block Wri...

Page 7: ...tem for Diagnostic Testing 5 6 Monitoring POST 5 7 Verifying Proper Operation of Key System Indicators 5 8 Confirming Loading of the Operating System 5 8 Specific Problems and Corrective Actions 5 9 Power LED Does Not Light 5 9 Incorrect or No Beep Code 5 10 No Characters Appear on Screen 5 10 Characters are Distorted or Incorrect 5 11 System Cooling Fan Does Not Rotate 5 11 Diskette Drive Activit...

Page 8: ...m Event Log SEL Window B 14 Exiting the SSU B 14 Emergency Management Port C 1 Emergency Management Port C 2 How the EMP Works C 3 EMP Requirements and Configurations C 5 Setting Up the Server for the EMP C 6 System Management Submenu C 6 Console Redirection Submenu C 7 Main EMP Window C 7 Toolbar C 7 Status Bar C 8 EMP Console Main Menu C 8 Server Control Operations C 9 Connect C 9 Power On Off C...

Page 9: ...d jumper settings Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A System Cabling includes cabling information for the onboard SCSI controller the onboard IDE...

Page 10: ...loss of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER File names are printed in uppercase...

Page 11: ...Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT v4 0 Novell NetWare v3 12 Novell NetWare v4 11 Santa Cruz Operation SCO OpenSer...

Page 12: ...ing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molde...

Page 13: ...the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulati...

Page 14: ...system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 15: ...1 System Overview Overview System Chassis Power Supply Peripheral Bays Diskette Drive System Board Features System Security ...

Page 16: ...te performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc System Front View ...

Page 17: ...ards one slot shared with a PCI slot Embedded PC compatible support serial parallel mouse keyboard diskette and Plug and Play features Integrated onboard Cirrus Logic CL GD5480 Super Video Graphics Array SVGA controller with 2MB video memory Integrated onboard dual channel enhanced IDE controller Integrated onboard Symbios SYM53C875 single channel SCSI controller providing an ultra wide SCSI inter...

Page 18: ...xpand fabricated metal structure The major system components are shown in this illustration A B C D E F G 1 2 4 3 A Removable Media Bays 3 B 1 44 MB 3 5 diskette drive C System Board D Speaker E Power supply F Disk Drive Bays 4 G Fan behind disk drive bays System Chassis ...

Page 19: ...nited States it is set to 230Vac for systems used in Europe Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media Three 5 25 inch removable media front panel bays for mounting half height 5 25 inch peri...

Page 20: ...nector D DIMM slot 1 U Reserved E Reserved V PCI slots for add in boards F ATX power connector W ISA slots for add in boards G Reserved X VGA monitor port H Secondary IDE connector Y USB connectors I Primary IDE connector Z RJ 45 network connector J System fan connector AA WOL enable jumper not used K AT front panel connector BB Serial port 2 connector L Lithium backup battery CC Parallel port con...

Page 21: ...stem board contains three 168 pin DIMM sockets Memory is partitioned as three banks of SDRAM DIMMs each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 32 MB to 768 MB of memory using up to four DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontig...

Page 22: ...ment features also have been incorporated to meet vital server needs IDE Controller The system includes a dual channel enhanced IDE interface controller The controller has a primary and secondary connector located on the system board each connector supporting a master and a slave device The IDE controller provides support for the internally mounted standard CD ROM an optional tape drive and up to ...

Page 23: ...contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 Chained memory structure with improved dynamic transmit chaining for enhanced performance Programmable transmit threshold for improved bu...

Page 24: ...wo serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different COM ports and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port O...

Page 25: ... by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Emergency Management Port EMP Console may be found in Appendix C of this User s Guide System Security To help prevent unauthorized entry or use of the system the system includes a physical padlock loop and Server Management software that monitors the system intrusion swit...

Page 26: ...enters the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120 minutes Set and enable an administrative password Set and enable a user password Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches Activate a...

Page 27: ...2 Setting Up Your System Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System ...

Page 28: ...gh a properly grounded outlet Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Sp...

Page 29: ...containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Getting Familiar with the System Before setting up your system you should become ...

Page 30: ...and eject CD B Activity light CD ROM reader When lit CD ROM reader is in use C Activity light 3 inch diskette drive When lit diskette is in use D Eject button 3 inch diskette drive Press to eject diskette E Power on light When lit DC power is present F Drive activity light When lit hard disk drives are in use G DC power switch Press to turn system DC power on or off Front Features and Controls ...

Page 31: ...in mini DIN connector E COM1 COM1 serial port 9 pin connector F Printer 25 pin parallel port connector G COM2 COM2 serial port 9 pin connector H Green LAN status light When lit LAN is linked to network see following table I LAN connector RJ 45 Connector J Orange LAN status light When lit 100 Mbps LAN connection see following table K USB connectors Two USB Connectors L VGA VGA monitor 15 pin connec...

Page 32: ...eo display and keyboard to configure the system You may remove them after running the System Setup Utility SSU For information on running the SSU refer to Appendix B of this User s Guide Refer the following figure and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices CAUTION Damage to...

Page 33: ...ng Up the System 2 7 115V H I J B A C D E F G A Keyboard B Mouse C Serial Port 1 COMM1 D Printer E Serial Port 2 COMM2 F LAN G Video Display VGA H PCI slots I Combo PCI ISA slot J ISA slot Making Connections ...

Page 34: ...ge setting for the power supply is correct To use the system with line source voltages between 200 and 230 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system If you need to change the line voltage setting perform the following steps Note If you are setting up your sy...

Page 35: ...Setting Up the System 2 9 115V 115V 115V 230V A or B A Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC Setting the Line Voltage ...

Page 36: ...st be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the...

Page 37: ...tem board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your...

Page 38: ...2 12 Setting Up the System ...

Page 39: ...3 Configuring Your System Configuring Your System BIOS Setup Utility Symbios Configuration Utility Optional RAID Controller Configuring System Board Jumpers ...

Page 40: ...Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Symbios Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the SSU BIOS Setup or...

Page 41: ...the top of the Main Menu lists the following selections Menu Bar Selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring Server Management features Boot Use this menu...

Page 42: ...ndow PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS ...

Page 43: ... 25 MB 2 88 MB Selects the diskette type Primary IDE Master Press ENTER Refer to Primary IDE Master and Slave Submenu Primary IDE Slave Press ENTER Refer to Primary IDE Master and Slave Submenu Secondary IDE Master Press ENTER Refer to Secondary IDE Master and Slave Submenu Secondary IDE Slave Press ENTER Refer to Secondary IDE Master and Slave Submenu Keyboard Features Press ENTER Refer to Keyboa...

Page 44: ... drive This field is changeable only for Type User Sectors 0 to 63 Number of sectors per track This field is changeable only for Type User Maximum Capacity N A Computed drive size This field is informational only for Type User Multi Sector Transfer Disabled 2 4 8 or 16 sectors Determines the number of sectors per block for multi sector transfers This field is informational only for Type Auto LBA M...

Page 45: ... key repeat Processor Settings Submenu Feature Choices Description Your Settings CPU Speed Settings Processor Speed List Processor speed list is determined by the speed of the processor s installed Select speed to match speed of installed processor s Caution DO NOT select a speed above the speed of the installed processor s Processor Retest No Yes Select Yes if you want the BIOS to clear old proce...

Page 46: ...y on Option ROMs Disabled Enabled Forces a short delay at the end of each Option ROM scan PCI Configuration Submenus This submenu should only be changed by qualified technical personnel CAUTION Leave PCI Configuration Submenu at factory default settings This submenu should only be changed by a technically qualified person PCI Configuration Submenu Feature Choices Description Your Setting PCI Devic...

Page 47: ... technically qualified person PCI Device Slot 1 Slot 4 Submenu Feature Choices Description Your Setting Enable Master Enabled Disabled Enables selected device as a PCI bus master Latency Timer Default 020h 040h 060h 080h 0A0h 0C0h 0E0h Minimum guaranteed time in units of PCI bus clocks that a device may be master on a PCI bus Caution Do not change this setting unless you fully understand the prior...

Page 48: ...re the port OS Controlled forces OS to configure the port If this COM port is used for Console Redirection make sure I O and IRQ are identical to the values in the server Setup Menu Base I O Address 3F8 2F8 3E8 2E8 Selects the base I O address for COM port 2 Interrupt IRQ 3 IRQ 4 Selects the IRQ for COM port 2 Parallel Port Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port...

Page 49: ...the Administrtor Password field requires a password for entering Setup The passwords are not case sensitive Security Menu Feature Choices Description Your Setting User Password is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring System Board Jumpers Administrator Password is Clear Se...

Page 50: ...e Timer Disabled 1 min 2 min 5 min 10 min 20 min 1 hr 2 hr Period of key PS 2 mouse inactivity specified for secure mode to activate A password is required for secure mode to function Cannot be enabled unless at least one password is enabled Secure Mode Hot Key Ctrl Alt A B Z Key assigned to invoke the Quicklock feature Cannot be enabled unless at least one password is enabled Secure Mode Boot Dis...

Page 51: ...rection Press ENTER Refer to Console Redirection Submenu Processor Retest Yes No Select Yes to have BIOS clear all processor status and retest the processor s on bootup PERR Reporting Disabled SMI Only SMI NMI If selected system will detect and report PERR on PCI buses SERR Reporting Disabled Enabled If enabled system will detect and report SERR on PCI buses ...

Page 52: ...r to your modem documentation High Modem Init String Refer to your modem documentation EMP Access Mode Pre boot Only Always Active Disabled Pre boot Only EMP is only enabled during power down through power up to the end of POST Com 2 is returned to system use at the end of Post when operating system boots Always Active EMP is always enabled Com 2 cannot be used by operating system It is now dedica...

Page 53: ... Serial Number N A Information field only BMC Revision N A Information field only Console Redirection Submenu Feature Choices Description Your Setting COM Port Address Disabled 3F8 2F8 3E8 When enabled console redirection uses the I O port specified 3F8 is typically COM 1 and 2F8 is typically COM2 Make sure these values are identical to those of serial port A and B in the Peripheral Configuration ...

Page 54: ...menu Use the up or down arrow keys to select a device then press the or keys to move the device higher or lower in the boot priority list Boot Device Priority Submenu Boot Priority Device Description Your Setting 1 Removable Devices Attempts to boot from a removable media device 2 ATAPI CD ROM Drive Attempts to boot from an ATAPI CD ROM drive 3 Hard Drive Attempts to boot from a hard drive device ...

Page 55: ...e onboard Symbios SCSI bios treats CD ROMs as hard drives SCSI removable drives will also appear here 2 Other Bootable Device Covers all the boot devices that are not reported to the system BIOS through the BIOS boot specification mechanism This includes all PCI cards that are not bios boot compliant legacy as well as ISA cards that are not PnP compliant ISA legacy cards will boot first before non...

Page 56: ...xit Exit Menu Choices Description Exit Saving Changes Exits after writing all modified Setup item values to CMOS Exit Discarding Changes Exits leaving CMOS unmodified Load Setup Defaults Loads default values for all Setup items Load Custom Defaults ENTER Loads settings from custom defaults Save Custom Defaults ENTER Saves present Setup values to custom defaults Discard Changes Reads the previous v...

Page 57: ...s Adapter Port Number IRQ Level Current Next Boot NVRAM Found SYM53C875 F800 11 On On Yes Change Adapter Status Press ENTER twice to change adapter Next Boot Status Adapter Boot Order Press ENTER to select and change boot order of each SCSI adapter Additional Adapter Configuration Not used Display Mode Verbose Press ENTER to change display mode Mono Color Press ENTER to change display from black w...

Page 58: ... Order Low to High Removable media support None CHS Mapping SCSI Plug and Play Mapping 2 Highlight the function you want to change and press ENTER You will be prompted to save changes when you exit the configuration utility To change device configuration parameters perform the following steps 1 At the SCSI Configuration Utility Main Menu select Device Selections and press ENTER The Devices 0 to 7 ...

Page 59: ...vable Media Devices Your Configuration Description Recommended Setting or Display Only Dev 0 Dev 1 Dev 2 Dev 3 Device Selections Press ENTER for menu Select device and press ENTER Sync Rate 10 Width bits 8 Disconnect On Read Write I O timeout secs 10 Scan for device at boot time Yes Scan for SCSI LUNS No Queue Tags On 3 Highlight the function you want to change and press ENTER You will be prompted...

Page 60: ...rmation on running the AcceleRAID250 BIOS Configuration Utility and the DACCF Utility RAID Configurations er of Hard Drives RAID Level Configured Hard Drives in Array Description JBOD 1 JBOD RAID 0 JBOD is an acronym for Just a Bunch Of Disks Each drive can operate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy ...

Page 61: ...os SYM53C875 controller must be turned OFF if you install the optional Mylex AcceleRAID 250 Controller board in your system Refer to Symbios Configuration Utility found earlier in this chapter DACCF Configuration Utility The DACCF utility is included with the RAID controller The AcceleRAID 250 supports various versions of RAID technology referred to as RAID levels To use any RAID level you must co...

Page 62: ... antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System board Jumpers illustration shows the location of the system board jumpers The System Board Jumper Configurations table lists the system board jumpers and the...

Page 63: ...Block Write Protect 2 3 Erase BIOS boot block is erasable and programmable D 9 10 Normal System attempts to boot using the BIOS stored in flash memory Recovery Boot 10 11 Recovery BIOS attempts a recovery boot loading BIOS code from a floppy diskette into the flash device This is typically used when the BIOS code has been corrupted E Password Clear 5 6 Protect Maintains the current system password...

Page 64: ...s 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two ...

Page 65: ...mper back to pins 1 2 6 Replace the left side panel and power on the system 7 Run the BIOS Setup Utility to check the configuration of your system Clearing and Changing the Passwords To clear and change the passwords 1 Power down the your system Remove the left side panel as described in Chapter 4 of this User s Guide 2 Move the Password Clear jumper from pins 5 6 to pins 6 7 Refer to Configuring ...

Page 66: ... the boot block incorrectly will prevent the system from booting Programming should only be done by a technically qualified person The procedure requires a special Boot Block Update Utility Contact your dealer or sales representative for more information BMC Forced Update Mode This procedure should only be performed by qualified technical personnel CAUTION Leave BMC Forced Update Mode jumper at fa...

Page 67: ...cautions Preparing Your System for Upgrade Equipment Log Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Hard Disk Drives Front Panel Removing EMI Shields and Filler Panels Removable Media Devices ...

Page 68: ...e time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Contact your sales representative...

Page 69: ...ead screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system ...

Page 70: ... side panels removed Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with three screws Re...

Page 71: ... are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the three side panel retaining screws Note If your system is already set up plug the system back in reconnect the peripherals and power on the peri...

Page 72: ...und Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace only with...

Page 73: ... figure 3 Gently push down on the screwdriver to lift the battery B 4 Remove the battery from its socket C 5 Dispose of the battery according to local ordinance 6 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 7 Reinstall the plastic retainer on the lithium battery socket 8 Replace the side panel and turn on the sys...

Page 74: ...al plate back cover The SEPP packaged board includes processor core with an integrated 16 KB primary L1 cache secondary L2 cache The SECC2 packaged cartridge includes processor core with an integrated 16 KB primary L1 cache secondary L2 cache back cover CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist st...

Page 75: ...t the SEC cartridge upward out of the retention module and place it on a grounded static free surface or conductive foam pad A A Removing a Processor 4 Remove the two clips that secure the heat sink to the old processor see Figure Processor heat Sink Assembly below 5 Remove the heat sink and thermal pad from the top of the old processor see Figure Processor heat Sink Assembly below 6 Put the old p...

Page 76: ...k into the retention module Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEC cartridge is seated 12 To lock in the processor push the latches outward until they click into place in the retention module Item A in Figure Removing a Processor above The latches must be secured for proper electri...

Page 77: ...rocessor upward out of the URM and place it on a grounded static free surface or conductive foam pad Removing a Processor 4 Remove the attachment clip Item A in Figure Processor Heat Sink Assembly below that secures the heat sink to the old processor 5 Remove the heat sink Item C in Figure Processor Heat Sink Assembly from the front of the old processor Item B in Figure Processor Heat Sink Assembl...

Page 78: ...rocessor 10 Position the processor back into the URM Ensure that the alignment notch in the SEPP board fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEPP board is seated 11 To lock in the processor push the latches inward until they secure the SEPP board into place in the URM Item A in Figure Removing a Processor above The latches must be secur...

Page 79: ... 2 Tag and disconnect the fan cable from the system board 3 Lift the cartridge upward out of the Universal Retention Module URM and place it on a grounded static free surface or conductive foam pad Removing a Processor 4 Remove the new processor from its antistatic package 5 Position the processor into the URM Ensure that the alignment notch at the bottom of the cartridge fits into the connector k...

Page 80: ...nnect the fan cable to fan connector B on the system board 7 After you have installed a new processor you must run the BIOS Setup Utility F2 to configure its speed Refer to Chapter 3 Configuring Your System 8 Replace the left side panel and power up the system ...

Page 81: ...three sockets are populated the system board supports a maximum of 768 MB of memory with 256MB DIMMs A DIMM will always be installed in the right socket When you install additional DIMMs you must start with the first empty socket to the left of DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the left edge of the system board 2 3 1 DIMM Locations ...

Page 82: ... MB Slot 1 Slot 2 Slot 3 32 32 64 32 32 64 64 96 32 32 32 96 64 32 128 64 32 32 128 64 64 128 128 160 64 64 32 192 64 64 64 192 128 32 32 192 128 64 224 128 64 32 256 128 64 64 256 128 128 256 256 288 128 128 32 288 256 32 320 128 128 64 320 256 32 32 320 256 64 384 128 128 128 384 256 64 64 384 256 128 416 256 128 32 448 256 128 64 512 256 128 128 512 256 256 544 256 256 32 576 256 256 64 640 256...

Page 83: ...he edges remove it from its antistatic package 3 Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket 2 3 1 Inserting Memory DIMMs 4 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly 5 Gently push the plastic ejector levers on the socket ends to the upright position 6 Repeat the steps to ins...

Page 84: ... and remove the left side panel as described earlier in this chapter 2 Gently push the plastic ejector levers out and down to eject a DIMM from its socket 3 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 4 Repeat the above steps to remove the remaining DIMMs 5 Replace the...

Page 85: ... Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured ad47apters without causing any resource conflicts ISA adapters can b...

Page 86: ...ID 210 Mylex AcceleRAID 250 Set by BIOS Set by BIOS Set by BIOS PCI Slot 2 see PCI ISA Slot Location illustration above Installing an Option Board 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Remove and save the expansion slot screw and cover A B Removing the Expansion Slot Screw and Cover CAUTION Observe static precautions Use an antistatic wrist st...

Page 87: ...Upgrading Your System 4 21 5 Set any board jumpers or switches as described in the documentation that comes with the option board ...

Page 88: ...e board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot A B Installing an Option Board 8 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 9 Reinstall the screw...

Page 89: ...taining bracket screw 4 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 5 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue 6 Install an expansion...

Page 90: ...nnector Each of these supports two devices for a total of four IDE devices A first master device and a second slave device are supported on both the primary and secondary IDE connector The device configuration master versus slave is determined by jumpers on the device Cable Sense CS device configuration is not supported Your system comes with a three connector IDE cable connecting the CD ROM and a...

Page 91: ...ard disk device consider the following The system uses single ended SCSI host adapters and supports single ended or low Voltage Drives LVD drives The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk 0 2 Second Hard Disk 1 3 Third Hard Disk 3 4 Fourth Hard Disk 4 The SCSI cable is terminated therefore remove any SCSI device termination from the hard disk drives befo...

Page 92: ... with the device for jumper or switch information CAUTION If a drive bezel is installed it must be removed because it blocks the air flow around the drive If the drive comes with drive rails do not use them Remove any rails already attached 4 Remove the three screws holding the 3 5 inch drive bay to the rear of the chassis 5 Disconnect the power and signal cables from any installed drives 6 Swing ...

Page 93: ...rive bay towards the bottom of the chassis until the tabs hit their stops 10 Connect the signal and power cables to the drives All device power cables are labeled and must be installed in specific locations as shown below Drive Location Power Connector 1 HD0 P7 2 HD1 P8 3 HD2 P9 4 HD2 Any available power connector 11 Swing the drive bay into the chassis and replace the three screws on the drive ba...

Page 94: ...top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface 6 Remove the hard disk drive by removing the four screws that secure the drive to the drive bay 7 Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit the...

Page 95: ...e 3 5 inch floppy disk drive you must remove the front cover along with the corresponding filler panel and EMI shield Removing the Front Panel Note The front panel is secured with six locking tabs 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel by carefully pulling it off the front of the system chassis Use an even amount of pressure ...

Page 96: ...th the slots in the front of the chassis 2 Press the front panel onto the front of the system chassis until the tabs snap into their slots 3 Install the side panels as described earlier in this chapter 4 Power on the system as described earlier in this chapter Installing the Front Panel ...

Page 97: ... into which you are installing a peripheral device The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield Save the panel for reinstallation 3 The EMI shield is attached to the front of the chassis be two screws Remove the screws and EMI shield covering the bay into which you are installing a peripheral device Save the shield and screws for reinstalla...

Page 98: ... both the primary and secondary IDE connector The device configuration master versus slave is determined by jumpers on the device Cable Sense CS device configuration is not supported Your system includes a three connector IDE cable connecting the CD ROM to the system board secondary IDE connector The CD ROM that comes with your system is set as the master device A second IDE connect is available t...

Page 99: ...described earlier in this chapter 2 Remove the front panel EMI shield and filler panel covering the bay into which you are installing a peripheral device as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 3 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment ...

Page 100: ...t the signal and power cables to the drive as shown in Figure 5 15 All device power cables are labeled and must be installed in specific locations as shown below Drive Location Power Connector A B Tape P5 C CD ROM P3 D Diskette P6 7 Replace the front panel and side panels and power on the system ...

Page 101: ...ct the power cable A and ribbon data cable B from the device you are removing A B Removing a Removable Media Device 4 Remove and save the four screws from the device 5 Install an EMI Electromagnetic Interference shield and filler panel over the bay from which you removed the peripheral device 6 Replace the side panels and front panel and power on the system 7 Remove the drive serial number from th...

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Page 103: ...lem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips BIOS User s Information ...

Page 104: ...utlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the si...

Page 105: ...connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the system board Refer to the Upgrades and Options chapter for install...

Page 106: ...Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratc...

Page 107: ...f the problem recurs you may need to reformat the hard disk drive The drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred relo...

Page 108: ...ipheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to th...

Page 109: ... error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the E...

Page 110: ...tte drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating Syst...

Page 111: ... does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected The SSU does not boot Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the follow...

Page 112: ...e video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the SSU to disable the onboard video controller 3 Reboot the system for changes to take effect If ther...

Page 113: ... cooling fan module behind the hard disk drives In addition there is a cooling fan that is an integral part of the power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the wall outlet Is the system power cord properly connected to the system and the AC wall outlet Is...

Page 114: ...esentative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following Are the power and signal cables to the drive properly installed Are all relevant switches and jumpers on the hard drive and adapter board set correctly Is the hard disk drive properly configured in the SSU Run the SSU to make sure that the hard...

Page 115: ... software installation and operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy that you are using Make sure all cables are installed correctly Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly...

Page 116: ...reach the Boot Subsystem Group It is toward the end of the groups 7 Find and select the option that says Display F2 for Setup Message during POST 8 Press Enter to display the option menu 9 Select Enable and press Enter 10 If you are finished editing the settings for the system board press Esc This takes you back up to the main menu Step 3 11 Press Esc again to return to the main SSU menu 12 Select...

Page 117: ...des and Options chapter for information on removing the side cover You do not need to remove the system board from the chassis and you probably do not need to remove any add in boards 4 Locate the CMOS configuration jumper at the edge of the system board toward the front of the system Refer to the Configuring Your System chapter for information on the location of the CMOS jumper 5 Move the CMOS CL...

Page 118: ...the hub Make sure you have the correct type of cable between the adapter and the hub Some hubs require a crossover cable while others require a straight through cable for more information on crossover cabling see your hub documentation The Activity LED doesn t light Make sure you ve loaded the correct network drivers Network may be idle Try accessing a server The controller stopped working when an...

Page 119: ...t the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometim...

Page 120: ...y identified Incorrect Drive A type run SETUP or Incorrect Drive B type run SETUP Type of floppy drive is not correctly identified in Setup Invalid NVRAM media type Problem with NVRAM CMOS access Keyboard controller error The keyboard controller test failed You may have to replace the keyboard or controller Keyboard error nn The keyboard is not working BIOS discovered a stuck key and displays the ...

Page 121: ...up to reconfigure the system System BIOS shadowed The system BIOS is copied to shadow RAM System cache error Cache disabled The RAM cache failed the BIOS test and BIOS has disabled the cache System CMOS checksum bad run SETUP The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by g...

Page 122: ... Keyboard Controller Failed 0213 Keyboard locked Unlock key switch 0220 Monitor type does not match CMOS Run SETUP 0230 System RAM Failed at offset 0231 Shadow RAM Failed at offset 0232 Extended RAM Failed at offset 0250 System battery is dead Replace and run SETUP 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0297 ECC Memory error in b...

Page 123: ...nfiguration changed 0602 Configuration error device disabled 8100 Processor failed BIST 8104 Processor Internal Error IERR failure 8106 Processor Thermal Trip failure 8108 Watchdog Timer failed on last boot 810B Processor failed initialization on last boot 8110 Server Management Interface failed to function 8120 IOP subsystem is not functional 8150 NVRAM Cleared by Jumper 8151 NVRAM Checksum Error...

Page 124: ...5 22 Problem Solving ...

Page 125: ...A System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration ...

Page 126: ...e procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wr...

Page 127: ...condary IDE connector to the CD ROM as its master device I and an optional IDE device as its slave device J Another IDE cable O connects the primary IDE connector to the optional first hard drive HD1 as its master device M and the optional second hard drive HD2 as its slave device N As an option the on board SCSI controller can be used to control a SCSI tape drive In this case a SCSI cable D conne...

Page 128: ...ble C Narrow SCSI to wide SCSI adapter L Secondary IDE connector D Wide SCSI interface cable M IDE master device HD1 E Wide SCSI connector N IDE slave device HD2 F Diskette drive O Primary IDE cable G Diskette interface cable P Primary IDE connector H Diskette connector Q System board I IDE master device CD ROM IDE Disk System Cable Configuration ...

Page 129: ...e the on board SCSI controller to control wide SCSI hard disk drives in the internal bay In this case a SCSI cable C connects the wide SCSI connector to the wide SCSI hard disk drives in internal bay B A terminator A must be plugged into the end of the SCSI cable When using SCSI hard disk drives the SCSI address assignment is SCSI ID ASSIGNMENT BAY DEVICE ADDRESS First Hard Disk 0 Second Hard Disk...

Page 130: ...ector B Optional SCSI tape drive H IDE master device CD ROM C Wide SCSI interface cable I IDE slave device tape D Wide SCSI connector J Secondary IDE cable E Diskette drive K Secondary IDE connector F Diskette interface cable L System board SCSI Disk System Cable Configuration ...

Page 131: ...System Cabling A 7 WIDE SCSI CABLE 68 pins IDE CABLE 40 pins Standard System Cable Routing ...

Page 132: ... the controller Refer to The Installing an Option Board section in the Upgrades and Options chapter to install the controller Once you have installed the controller plug the wide SCSI interface cable into the connector on the RAID controller see illustration below Note Next Boot Status for the first Symbios SYM53C875 controller must be turned OFF if you install the optional Mylex AcceleRAID 150 or...

Page 133: ...nal SCSI tape drive I IDE slave device tape C Wide SCSI interface cable J Secondary IDE cable D Wide SCSI connector K Secondary IDE connector E Diskette drive L System board Controller F Diskette interface cable M Mylex AcceleRAID 250 Controller G Diskette connector RAID System Cable Configuration ...

Page 134: ...A 10 System Cabling WIDE SCSI CABLE 68 pins IDE CABLE 40 pins RAID System Cable Routing ...

Page 135: ...B System Setup Utility System Setup Utility SSU Creating SSU Diskettes Running the SSU Exiting the SSU ...

Page 136: ... SSU works with any compliant configuration CFG or overlay OVL file supplied by the peripheral device manufacturer The I O baseboard includes CFG and OVL files The CFG file describes the characteristics of the board and the system resources that it requires The configuration registers on PCI and ISA Plug and Play add in boards contain the same type of information that is in a CFG file Some ISA boa...

Page 137: ...mproperly configured you must use the FLASH resident BIOS Setup Utility F2 to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides information entered using Setup 1 Power on the system 2 If the diskette drive is disabled enable it using the BIOS Setup Utility explained later in this chapter Specify the corre...

Page 138: ...e diskette From diskette after installing your operating system Insert the SSU diskette in Drive A At the MS DOS prompt type a and press Enter to change to drive A Type SSU and press Enter 3 Follow the system prompts to load the SSU When the SSU title appears on the screen press Enter to continue 4 When the main window of the SSU displays you can customize the user interface before continuing Syst...

Page 139: ...t actions each task performs For a new mode setting to take effect the user must exit the SSU and restart it Language this button lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it Other this button lets you enable or disable the status bar located at the bottom of the SSU menu displays There ...

Page 140: ...trol by keeping the task as the center of operation until the user closes the task window There are three ways to launch a task In the SSU Main window double click on the task name under Available Tasks to display the main window for the selected task Highlight the task name and click on OK Use the tab and arrow keys to highlight the task name and press the spacebar System Setup Utility Main Menu ...

Page 141: ...x Click OK 2 When the RCA window appears it displays messages similar to the following Baseboard System Board PCI Card Bus 00 dev 00 Host Processor Bridge PCI Card Bus 00 dev 0D Multifunction Controller PCI Card Bus 00 dev 0F Ethernet Controller PCI Card Bus 00 dev 12 SCSI Controller PCI Card Bus 00 dev 14 VGA Controller 3 To configure a device select its name in the Devices section of the RCA win...

Page 142: ...k box 2 When the RCA window appears click on the Define ISA Card button 3 To add or remove ISA card resources click on the appropriate resource buttons select the desired value and click on Add or Remove 4 After you complete the necessary information click on Save 5 To edit a card click on Load to retrieve the card information After making changes click on Save 6 To create a card click on New Boar...

Page 143: ...dd ISA Card in the RCA window 2 Specify the directory for the CFG file 3 Select the file and click on Ok To remove an ISA card 1 Select a valid ISA card in the Devices section of the RCA window 2 Click on Remove ISA Card Adding and Removing ISA Cards Window ...

Page 144: ...lected device along with possible choices and the resources associated with those choices displays To make a modification 1 Highlight the function in the Configuration window 2 Double click or press the space bar this updates the Choice and resource lists 3 Press the tab key to get to the Choice list and press Enter 4 Use the arrow keys to select a proper choice and press Enter again 5 If the choi...

Page 145: ...ions Use BIOS Setup Utility ON BOARD DISK CONTROLLER GROUP On board Floppy Controller Enable On board IDE Controller Enable Primary and Secondary ON BOARD COMMUNICATIONS DEVICE GROUP Serial Port 1 Configuration 3F8h IRQ4 Serial Port 2 Configuration 2F8h IRQ3 Parallel Port Configuration 378h IRQ7 Parallel Port Mode Extended Capabilities Port DMA 1 FLOPPY DRIVES GROUP Floppy Drive A Option 3 5 1 44 ...

Page 146: ...he System Resource Usage window This window shows what resources each device is consuming This information is useful for choosing resources if a conflict occurs Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen System Resource Usage Window ...

Page 147: ...wn in the Hard Drives list starting at the top of the list 3 To change the priority of an entry in either list select the entry and click on the Move UP or Move Down buttons 4 Click on the Save button to save the boot priority 5 Click on the Close button to return to the Main Menu Password Administration PWA Window The PWA configures administrator and user passwords and other security options 1 Fr...

Page 148: ...s and clears the Event Log data The Event Log data file is saved in either text or binary format depending on the output format selected under the Settings menu Selecting Exit returns you to the SSU Main Menu View Menu Views all events events by sensor type or events by event type The Event Log data file is viewed in either text or binary format depending on the display format selected under the S...

Page 149: ...C Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Window Phonebook Management Plug ins ...

Page 150: ... Port Configuration The following server operations are available from the Console Manager Connecting to remote servers Powering the server ON or OFF Resetting the server SEL viewer SDR viewer FRU viewer The Console Manager has a Phonebook which you use to connect to a selected server Referring to the above figure the Board Management Controller BMC in your server monitors system management events...

Page 151: ...P communicates with the server allowing the client to remotely reset or power the server up or down The client can also view the server s System Event Log SEL Field Replaceable Unit FRU information or Sensor Data Record SDR table In redirect state the EMP serves as a PC ANSI terminal window for BIOS console redirection Commands typed in this terminal window are transmitted through BIOS to the serv...

Page 152: ...ver s COM 2 port is configured for console redirect in BIOS The three EMP access modes are disabled pre boot and always active EMP Access Modes Server Configured for Console Redirect Mode Server is powered off During POST After OS boots Disabled Redirect window appears but is blank Redirect window Redirect window Pre boot EMP commands available Redirect window Inactive redirect window Always Activ...

Page 153: ...20 MB disk space Client Configuration The EMP will support all COM ports on the client system along with any Windows NT 95 compatible modem Server Configuration The EMP requires the server s COM 2 port to be connected to an external modem or directly connected to a serial cable Direct Connect Configuration A null modem serial cable is needed Connect one end of the cable into the COM 2 port of serv...

Page 154: ...et up the EMP password anyone can access the EMP by clicking OK through the password prompt In the EMP Password area of the System Management Submenu type in a password of up to 8 alphanumeric characters If a beep is heard the password was not accepted and a different password must be entered EMP Access Modes Choose either Disabled Pre boot or Always Active depending on the type of EMP access need...

Page 155: ...cess server control operations and to launch the management plug ins from At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar The tool bar buttons of the EMP main window combine server control and management plug in options av...

Page 156: ...nnected the status bar says Connected Otherwise the line is blank EMP Console Main Menu File Exit Exits the EMP Connect Disconnect disconnects the server connection Re Connect raises the connect dialog A list of the five most recent connections can click on one of the five servers most recently connected to A connection to the selected server is initiated Action Power On Off powers the server on o...

Page 157: ...ed to a server initiating connection generates a warning message It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection You are prompted to enter the EMP password whenever a connection is attempted Connect Dialog Options available in the dialog are Line Selection you can specify whether to use a direct connection or dial up modem conn...

Page 158: ...lp displays dialog level help information Power On Off Selecting Power On Off from the Action menu allows you to power the server on or off with post power up options It generates the Power on off dialog Power On Off Dialog Options available in the dialog are Power ON powers on the server Power OFF powers off the server This option is not allowed if the server is configured in RESTRICTED mode for ...

Page 159: ...g are System Reset resets the server with the selected post reset options This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations Option Group sets the post reset option that will be effective after reset The options are EMP active or BIOS redirection The default selection is EMP active Cancel exits the dialog without any action taken Help displays dialog le...

Page 160: ...erver If the New radio button is selected in the Operation area this area is cleared Operation New lets you make a new entry in the phonebook Selecting this option clears the Server and Phone No fields You must click Save for the entry to be added to the phonebook Modify lets you edit an existing entry You select an existing entry from the Server dropdown edit box and modifies the existing phone n...

Page 161: ...er The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text verbose form Options available through the SEL viewer see the SEL Viewer figure below are View the SEL from a file Save the SEL to a file View SEL summary info View all SEL entries View SEL info by event type View SEL info by sensor type Set SEL display mode to either Hex o...

Page 162: ... EMP Connect View SEL Information displays SEL summary information as returned by the server All Events displays all events in the SEL By Sensor Type shows all events in the SEL generated by a specific sensor type such as voltage temperature etc By Event displays all the events in the SEL of a particular type for example by memory or threshold A pop up menu lets you select the event type to displa...

Page 163: ...ller which reported the event to the SEL Detailed information regarding the event is available from the Event Description column in the SEL Viewer For example if there is a Fan 10 entry in the Sensor Type and Number column of the SEL Viewer by looking at the Sensor type Codes table you can determine that the Baseboard Fan 1 caused this entry The entry was reported through the Baseboard Management ...

Page 164: ...aseboard Fan0 BMC Physical Security 26 Chassis Intrusion BMC Secure Mode Violation Attempt 27 EMP password at the time of connecting to the server BMC Secure Mode Violation Attempt 28 Secure Mode Violation while the system is in Secure Mode BMC Processor 1B Processor1 Status BMC Processor 1C Processor2 Status BMC Memory 1F DIMM1 Presence BMC Memory 20 DIMM2 Presence BMC Memory 21 DIMM3 Presence BM...

Page 165: ...le ECC Memory EF OC EF E7 02 Memory Parity error Parity Critical Interrupt EF 13 EF E7 00 Bus Timeout Bus timeout Critical Interrupt EF 13 EF E7 02 I O Check I O Channel check NMI Critical Interrupt EF 13 EF E7 03 Software NMI Software NMI Critical Interrupt EF 13 EF E7 04 PCI PERR PCI PERR Critical Interrupt EF 13 EF E7 05 PCI SERR PCI SERR SDR Viewer The SDR viewer lets you view the Sensor Data ...

Page 166: ...by the server Settings lets you change operating parameters for the SDR viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SDR records Window gives options for displaying currently open windows Help provides version information for the SDR viewer and provides help topics on the EMP FRU Viewer The FRU viewer allows you t...

Page 167: ...s board and product information FRU Info displays the FRU summary information as returned by the server Settings lets you change operating parameters for the FRU viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying FRU records Window gives options for displaying currently open windows Help provides version information for...

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Page 169: ...hat allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed...

Page 170: ...ory A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and gr...

Page 171: ...lso AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monito...

Page 172: ...er management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light ...

Page 173: ...drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards I IC Integrated Circuit An electronic device that contains miniaturized circuitry ISA Configuration Utility The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated D...

Page 174: ...isplay The type of video display used in portable computers LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device conne...

Page 175: ...rmation with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the compute...

Page 176: ...processor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured i...

Page 177: ...d date ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port ...

Page 178: ...fer of data between the computer and a serial device such as a mouse a modem or a serial printer Setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating sys...

Page 179: ...tors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors ...

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Page 181: ...any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial ...

Page 182: ...te Installed Server System Board DIMMs Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals ...

Page 183: ...rd management BMC 1 11 video 1 10 E Emergency Management Port FRU viewer C 18 main console window C 7 phonebook C 12 requirements C 5 SDR viewer C 17 SEL viewer C 13 server control operations C 9 Emergency Management Port Console C 2 EMI shields 4 31 Exit menu configuring Setup 3 18 F front panel 4 29 front view 2 4 H hard disks 4 24 Hard Drive menu configuring Setup 3 17 I IDE controller 1 8 Inte...

Page 184: ...port 1 10 server management BMC 1 11 Server Management Information menu configuring in Setup 3 15 Server menu configuring in Setup 3 13 Setup Advanced menu 3 7 Boot menu 3 16 Exit menu 3 18 Hard Drive menu 3 17 Integrated Peripheral Configuration menu 3 10 security menu contents 3 11 Server Management Information menu contents 3 15 server menu contents 3 13 side panel 4 4 system front view 2 4 rea...

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