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1-15
Troubleshooting
1. Installation
Troubleshooting Procedures
If your phone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problem,
contact your communications manager.
Problem
Suggestion
Charge light won’t come
• Make sure the AC Adaptor is plugged into the desktop charger
on when the handset is
and wall outlet.
placed in the desktop
• Make sure the handset is properly seated in the desktop charger.
charger
• Make sure the battery pack is properly placed in the handset.
• Make sure that the charging contacts on the handset and desktop
charger are clean.
Conversation interrupted
• Make sure that the base unit’s antenna is fully vertical.
frequently.
• Move closer to the base unit.
Warning tone and NO
• Move closer to the base unit.
SERVICE message.
Handset doesn’t ring.
• The battery pack may be weak. Charge the battery for 5-6 hours.
• Make sure the base unit antenna is fully vertical.
• The handset may be too far away from the base unit.
• Ensure the Ringer ON/OFF switch is in the ON position.
Interference from other
• Press the Channel (CH) key to switch channels.
cordless phone users.
The channel can be changed while you are on an active call, but not
when you are dialing a telephone number. There are 10 channels
from which you can select.
Interference or noise in
• Make sure the base unit is at least 3’ away from any computer
the handset.
fax machine, printer, or TV (they generate radio waves)
• Make sure the antenna is in the upright position
Summary of Contents for 910i
Page 18: ...1 16 Troubleshooting For Your Notes ...
Page 22: ...2 4 For Your Notes ...
Page 24: ...2 6 For Your Notes ...
Page 25: ...2 7 i Series Features 2 Features ...
Page 26: ...2 8 For Your Notes ...
Page 62: ...2 44 For Your Notes ...
Page 63: ...2 45 Onyx VSi Features 2 Features ...
Page 64: ...2 46 For Your Notes ...
Page 68: ...2 50 For Your Notes ...
Page 94: ...3 2 Specifications For Your Notes ...
Page 98: ...3 6 Specifications For Your Notes ...
Page 99: ...4 1 Index Section 4 Index In this section Page Index 4 3 4 Index ...
Page 100: ...4 2 Index ...