NEC 4650N - SuperScript Color Laser Printer, User Manual

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106 SuperScript 4650 Series — User’s Guide
T
ROUBLESHOOTING FOR
M
AC
OS
• Is the Macintosh computer connected to the network
through Ethernet, and has the correct network port been
selected? For more information on Macintosh setup see
the SuperScript Color Laser Network Guide.
• Did you select the correct printer driver, zone, and
printer name in the Chooser?
• If you renamed the printer in the Apple Utility, you must
turn the printer off then on, and then reselect the printer
under its new name in the Chooser.
• If you placed the printer in a new zone, be sure you
reselected the zone and the printer name in the Chooser.
In the following example the printer’s name changed. The
default name for the printer is SuperScript 4650N # , where #
is the sequential number of 4650N printers installed. If a user
changes the name of SuperScript 4650 2 to Mary’s Printer, the
last printer in line will be reassigned the name Superscript
4650 2, and the print path must be changed using the
Chooser for the system to work again

W
INDOWS
OS P
ARALLEL
P
RINTING
P
ROBLEMS
This section describes solutions to problems that might
appear when a computer is locally connected (with a parallel
cable) to the printer. Only Windows and UNIX computers
can be locally connected.
Nothing Printed
The printer does not indicate that a print job was received
and nothing was printed.
Solution
Assure the bidirectional parallel cable is attached securely.
Nonsense is Printed
Content appears cryptic and does not make any sense.
Solution
• Assure that an IEEE 1284 compliant bidirectional cable is
used.
• Assure that the computer provides an IEEE 1284
compliant parallel port.
Error Messages with Little or Nothing Printed
This may be a data communications problem between a
Windows 95 or higher computer and the printer.
Solutions for Windows 95 or Higher Computers
One of, or a combination of, the following solutions may
resolve the problem.
• With the printer driver open, click the Details tab to
move it to the front. Click Spool Settings to open the
Spool Settings dialog box. Clear the Disable
bidirectional support for this printer
radio button.
• From the Spool Settings dialog box, select Print directly
to the printer
radio button.
• Put the printer into unidirectional mode.
1. From the printer Operator Panel, press the OFFLINE
button.
2. Press MENU.
3. Press NEXT until
COMMUNICATIONS
appears.