NEC 4650N - SuperScript Color Laser Printer User Manual Download Page 108

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102

SuperScript 4650 Series — User’s Guide

Outer Jams

Outer jams occur in the fuser area. Jams of this type usually
means that paper is stuck in the Fuser Roller/Output Area.
Follow these steps to clear these kinds of jams.

Turn off the printer and open the Top Cover.

If there is a large amount of paper showing, gently pull it
out.

If the paper does not come out easily or if only a small
amount is showing, open the Top Cover and follow steps
3—5 in the previous section.

Close the Top and Back Covers.

Drum Jams

Drum jams occur when the paper gets wound around the
Transfer Drum.

Turn off the printer and let it cool. Open the Back Cover.

Carefully remove the paper from the Transfer Drum.

note:

Do not touch the Transfer Drum!

Close the Back Cover.

Summary of Contents for 4650N - SuperScript Color Laser Printer

Page 1: ...User s Guide for Models 4650 4650N 4650NX March 2000 703 A0413 001 4 6 5 0 S E R I E S ...

Page 2: ...oduct configurations and applications must be determined by the customer and is not warranted by NEC Technologies To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited NEC Technologies Inc 2000 Microsoft Windows Win...

Page 3: ...1 Safety Instructions 11 Selecting a Location 11 Unpacking 12 Checking Printer Contents 13 Identifying Printer Parts 14 Front View 14 Front Internal View 14 Back View 14 Back Internal View 14 Top Internal View 14 Installing the Belt Cartridge 16 Installing the Fuser Components 17 Installing the Toner Modules 18 Loading the Paper Tray 19 Printing a Startup Page 20 Connecting the Printer 21 Connecti...

Page 4: ... Accessing Document Properties 50 Changing Settings in the Printer Driver 50 Setting Another Printer Driver as Default 50 Using Windows NT 4 0 Printer Driver 51 Installing Options 51 Windows 3 1x 54 Installing the Printer Driver Software 54 Printing a Document 54 Accessing the Printer Driver 54 Changing Settings in the Printer Driver 54 Setting Another Printer Driver as Default 55 Macintosh Requir...

Page 5: ...94 Replacing the Ozone Filter 95 Replacing the Toner Collector 95 Cleaning the Outside of the Printer 96 TROUBLESHOOTING 97 Overview 97 Print Quality Maintenance 97 Simple Troubleshooting 97 Printer Messages 97 Preventing Paper Jams 99 Understanding the Paper Path 99 Removing Paper Jams 100 Misfeed Jams 100 Inner Jams 101 Outer Jams 102 Drum Jams 102 Print Quality 103 Background is Smeared 103 Ima...

Page 6: ...Supplies 110 NEC Warranty and Service 111 NEC Service Contracts 111 SuperScript 4650 Series Limited Warranty 111 Warranty Period 111 Warranty Coverage 111 Warranty Support 112 Obtaining Warranty Service 112 Limitation of Damages 112 PRINTER SPECIFICATIONS 113 Operating Specifications 113 Paper Handling 114 MEDIA SPECIFICATIONS 115 SAFETY INFORMATION 117 Ozone Emission 117 Laser Safety 117 CDRH Reg...

Page 7: ...model 96 MB of RAM standard extendable to 256MB for 4650N model 32 MB of RAM standard extendable to 256MB for 4650 model SuperScript 4650N and 4650NX Enhancements With the SuperScript 4650N and 4650NX you can take advantage of the latest printing technology SCSI port supports optional scanner and Zip drive features 2 1 GB internal hard disk for storing fonts scanned images and spooled files for 46...

Page 8: ... 5 x Mac OS 7 1 and higher using EtherTalk Peer to peer printing for Windows 95 98 IPX P2P only Windows 2000 and Windows NT 4 0 UNIX For network setup your workstation and network operating system should be configured and operating correctly and your SuperScript 4650 Series printer drivers should already be properly installed Hardware Requirements You need to provide the following to set up your p...

Page 9: ...river with Image Color Matching PostScript 3 printer driver without Image Color Matching PCL5e printer driver not included with 4650 model NEC PrintAgent for Remote Printing Utilities for peer to peer printing Internet Explorer 5 0 Adobe Acrobat Reader 4 0 User s guides you can view online or print out Network Server Administrator Setup This setup should only be used by system administrators who a...

Page 10: ...e SuperScript Color Laser Network Guide for more information The Network Administration Page which you can use to configure the printer network settings To access this go to the URL configuration page and click the Network Administration link See the SuperScript Color Laser Network Guide for more information NEC Print Agent Microsoft Internet Explorer Help Favorites Go View Edit File NEC Print Age...

Page 11: ...en printing special media be sure to load the paper tray only to the mark indicated for that media When printing on thick or glossy stock set the Media Type to Thick Stock on the printer Operator Panel and reset it to Paper when you are done see page 73 for instructions Supported Paper Sizes You can print on a variety of paper sizes including Not available in PCL printer drivers note To print Lega...

Page 12: ...iver for color documents and documents that contain many complex graphic images or extensive page layout formatting The PostScript driver has more options and delivers better graphic processing With the 4650N or 4650NX model printer you can use the PCL5e driver for monochrome documents that contain mostly text and limited formatting The PCL5e driver processes this type of document quickly note For...

Page 13: ...ional color scanner can be attached to the printer s SCSI interface and provide convenient color copies Scanned images can be saved in JPEG format and accessed across the company network or Internet Zip Drive Attachment You can print certain files ps prn eps jpg directly from a SCSI attached Iomega Zip drive without the use of a PC You can search for files on the Zip drive by using the Operator Pa...

Page 14: ...e Archive Format Use this to create a PostScript data stream that gets stored in a file to be used later PostScript Header You can control whether the driver sends a PostScript header with each document By default a header proceeds each sent PostScript job You will not see this header it is part of the PostScript code If you are printing to your own local printer and you will only be sending PostS...

Page 15: ... resolutions require less memory and processing time Dithering Select a dithering pattern for converting images from one format to another for example for printing color documents in black and white Dithering along with the intensity and resolution settings affect the overall appearance of graphics in printed documents Halftone Color Adjustment In the Windows NT driver this is an advanced feature ...

Page 16: ...inter substitutes its closest matching resident fonts This speeds printing but the document may not print out exactly as it appears on the screen Always useTrueType fonts Downloads bitmap TrueType fonts to the printer to print the document This ensures the printed document will look the same as it does on the screen but it may take longer to print The Update Soft Fonts feature updates the driver t...

Page 17: ...you plug in your printer and heed all warnings Keep this user s guide for reference Keep the printer level at all times especially when the Fuser Oil Bottle is installed Do not tilt more than 1 5 The fuser area under the Top and Back Covers is very hot Let the printer cool at least 15 minutes before touching these areas WARNING This printer is intended to be electrically grounded It comes with a t...

Page 18: ...nter and slide it down 8 With one person on each side of the printer grasp the printer at the hand grips where they are exposed by notches in the foam padding E 9 Lift the printer and place it on a sturdy level surface If you are setting up a 4650NX printer unpack the optional 250 sheet Tray and attach it first before installing anything inside the printer See Page 28 in Chapter 3 or the 4650 Seri...

Page 19: ...lacement modules print approximately 10 000 and 6 000 letter size pages respectively at 5 coverage 1 BlackToner Module 1 CyanToner Module 1 MagentaToner Module 1YellowToner Module Belt Cartridge Fuser Oil Bottle Fuser Oil Syringe Fuser Cleaning Roller Accessory Kit Starter Kit NEC Paper Sample Pack To connect your printer you need to provide the proper parallel and or network cable Power Cord Prin...

Page 20: ...ear paper jams Back Cover Latch lift to open back of printer Filter Cover contains the Ozone Filter Bidirectional parallel interface for attaching bidirectional parallel cable from your computer Ethernet interface for attaching the Ethernet 10 100 Base TX connectors from your network SCSI Interface Port for attaching a selected scanner and or Zip drive Interface Panel contains the interface for th...

Page 21: ...Cleaning Roller Latch Connector Interface Interface TOP INTERNAL VIEW BACK INTERNAL VIEW BACK VIEW Racks FRONT INTERNAL VIEW Latch PaperTray 1 FRONT VIEW Button Important Printer Parts Transfer Drum Registration Rollers Paper Discharger Transfer Unit consists of PaperTransfer Rollers SCSI Interface Fuser Oil Bottle Fuser Unit Belt Cartridge Top Cover Release Button Serial Number Interface Panel Tr...

Page 22: ...s inside the top of the printer C 5 Remove the Tension Release Pins from both sides of the Belt Cartridge D Do not discard these pins 6 Remove but do not discard the black protective sheet from around the Belt Cartridge 7 Slide the Belt Cartridge into the guides as shown E The flat side of the cartridge should face the front of the printer 8 Snap the Belt Cartridge Locking Levers into place F 9 Cl...

Page 23: ...place with the shunt valve down and the labeled side facing the front of the printer D The tab on the bottle should face right when viewed from the printer s front Place in front of the Lock Tabs 5 Remove the Fuser Cleaning Roller from its plastic bag and set into place with the exposed part of the roller facing the front of the printer E The extra tab should be on the left Place in back of the Lo...

Page 24: ... Begin with Cyan Remove the Toner Module from its plastic bag and rock it gently three or four times C 4 Remove the protective tape from the module 5 Remove and save the orange protective cover 6 Hold the module level and slide into place along the racks in the printer D 7 Repeat steps 3 through 6 for the remaining color Toner Modules E 8 Close the Front Cover making sure it clicks into place F A ...

Page 25: ... into place The outside of the tab should match the desired size marked on the inside of the tray B 3 Squeeze the left side guide and slide it to match your paper s width C The inside of the tab should match the desired size on the tray D 4 Insert the paper into Paper Tray 1 E 5 Reinsert Paper Tray 1 into the printer F note If the paper type has been changed from plain to thick stock or from thick...

Page 26: ...wer Warning Online Menu OnLine Data OHT Label Feed Item Media Previous Next Select WARMING UP D For sales information call 800 NEC INFO or visit our website at http www nectech com For supplies call 800 632 2326 1999 NEC Technologies Inc All rights reserved NEC and the NEC logo are registered trademarks and SuperScript is a trademark of NEC Corporation Adobe PostScript and the PostScript logo are ...

Page 27: ...ur computer Connecting the 4650N X to a Network With the SuperScript 4650N X you can connect to an Ethernet network You can also connect to a network if you have updated your printer with the optional SuperScript NIC Use a Category 5 twisted pair cable with RJ 45 connectors for 10 100Base TX Ethernet Follow these basic steps to connect the printer and verify that the NIC is installed and operating...

Page 28: ...plete PostScript Driver Setup for Windows 3 1x Follow these steps to install and use the PostScript printer driver in Windows 3 1x 1 Boot your system and start Windows 2 Insert the SuperScript 4650 Series CD into the appropriate drive in this example we use drive E 3 In the Windows Program Manager select Run from the File menu Windows displays the Run dialog box 4 Type E WIN31 PS SS4650 NX SETUP E...

Page 29: ...o the correct value Then press Next to move to the next digit and press Select to increment to its correct value Continue until all twelve digits are set When the final digit is set press Next to confirm the Net Address you set and then press Select 8 Press Menu to exit menu mode and press Online to bring the printer online 9 To validate any changes to network settings you must turn the printer of...

Page 30: ... back in the printer note You can load envelopes in PaperTray 1 or the optional LegalTray as long as the tray is inserted in the PaperTray 1 Feeder 6 Press the Media button once The message MEDIATYPE THICK STOCK appears 7 To return to printing regular weight paper again press the Media button The message MEDIATYPE PAPER appears note If envelopes are wrinkling try envelopes made from a different ki...

Page 31: ... a 10 mm border around the edge of the transparency note The terms OHT found on Operator Panel and OHP found inside PaperTray 1 both refer to transparencies The OHT light on the Operator Panel will light up when the printer detects transparencies in Paper Tray 1 PRINTING LABELS Print labels as you would thick paper Printing labels envelopes thick paper or transparencies takes slightly longer than ...

Page 32: ...26 SuperScript 4650 Series User s Guide ...

Page 33: ...aper Tray 2 Unit is standard with the 4650NX model printer This chapter provides instructions for installing and using the printer options For directions on how to install a NIC see the SuperScript Color Laser Network Guide Adding the Paper Tray 2 Unit Order 4405 Installing the Legal Paper Tray Order 4404 Adding additional memory using industry standard DIMMs 4650 Network Interface Card NIC Order ...

Page 34: ...er level have two people lift the printer up and onto the Paper Tray 2 Unit as shown A WARNING It takes two adults to lift the printer and assure that it is level If the printer is tipped more than 1 5 degrees oil will spill inside and cause damage 5 Locate the metal tab with screw hole on each side of the Paper Tray 2 unit A 6 Take a metal bracket from the packet and hold it at a slight angle awa...

Page 35: ... 2 unit Place the Cable Connector Door that you removed from Paper Tray 2 over the cable plug opening on the back of the printer G 12 Snap on the left and right Paper Tray 2 unit covers H 13 Reconnect the power and interface cables to your printer I 14 Load paper into your new Paper Tray 2 J To check operations turn your printer on and send a print job to the printer using paper from both trays 15...

Page 36: ...ray from the main feeder or the optional Paper Tray 2 unit A 2 Remove the packing from the Legal Paper Tray and make any needed adjustments inside the tray B 3 Fill the tray C 4 Install the tray in the feeder unit note You can load envelopes in the Legal PaperTray as long as the tray is inserted in the PaperTray 1 feeder Do not print envelopes from the PaperTray 2 feeder A B C Legal PaperTray inst...

Page 37: ...inter now has 256MB of RAM The instructions on the next page explain how to install memory in your printer yourself You can also contact an NEC authorized dealer and have more memory installed for a service fee Call 800 632 4650 When you turn on your printer it will automatically recognize the added memory The new memory should show up on the Start up page shown below Make sure the printer driver ...

Page 38: ...4 To add DIMMs Hold the DIMM so that the metal connector edge faces toward the memory socket and the notched side of the DIMM is on the left Being careful not to touch the connection points along the edge of the DIMM insert the DIMM straight into the memory socket D Press the DIMM in until it clicks into place Make sure the DIMM is seated securely and the ejector levers are locked 5 Slide the cont...

Page 39: ...terface Upgrade Kit contains a NIC that allows you to connect your SuperScript color laser printer to a network Once installed the NIC enables your printer to process print jobs from any computer on the network It also enables your printer to print over the Internet using PrintAgent technology see next page for more information SuperScript Network Interface Card Installation Steps 1 Assemble what ...

Page 40: ...the NIC is installed in the 4650 printer you can use the printer s home page to print over the Internet PrintAgent Pull Printing and Remote Printing features are explained in the SuperScript Color Laser Network Guide Please note that advanced features like Zip drive and scanner support are not included on the SuperScript 4650 printer because it lacks a hard disk and SCSI port O Feature Buttons on ...

Page 41: ...etup is described in the SuperScript Color Laser Network Guide When to Use the PostScript 3 or PCL5e Printer Driver Use the PostScript 3 driver for color documents and documents that contain many complex graphic images or extensive page layout formatting The PostScript driver has more options and delivers better graphic processing If you have the 4650N or 4650NX model printer you can use the PCL5e...

Page 42: ...nting methods from the Color Control options located in the Graphics tab of the driver Installing Printer Software Follow these steps to use the SuperScript Installer in Windows 95 98 1 Insert the SuperScript 4650 Series CD into the CD ROM drive 2 The Installer will launch automatically 3 Follow the instructions displayed on the computer monitor 4 At the Setup Type window select the installation t...

Page 43: ...alog box to display the printer driver From the Printers folder 1 Press the Start button and select Settings in the Start pop up menu In the menu that appears click Printers 2 In the Printers folder select the printer driver you wish to view 3 From the File menu select Properties Changing Settings in the Printer Driver In the Properties folder you simply point and click to change printer settings ...

Page 44: ...n type in a name for the printer into the Share Name text box 4 Select the operating systems of the computers that will be printing to this printer 5 Click Next to finish installing the driver To configure sharing after the driver is installed 1 From the Windows NT 4 0 computer click Start select Settings then click on Printers to open the Printers folder 2 Double click on the selected printer ico...

Page 45: ...into the Share Name text box 4 Select the operating systems of the computers that will be printing to this printer 5 Click Next to finish installing the driver To configure sharing after the driver is installed 1 From the Windows 2000 computer click Start select Settings then click on Printers to open the Printers folder 2 Double click on the selected printer icon 3 From the menu select Printer to...

Page 46: ... This tab provides general information about the printer Use the Comment area to add comments about the printer You can specify a separator page to be sent between jobs and print a test page to troubleshoot problems SharingTab Use this tab to customize the local and network port connections The General Details and Sharing tabs provide access to Windows features for setting up your printer A brief ...

Page 47: ...is text that appears on pages in your print job such as DRAFT or CONFIDENTIAL Use these settings to customize watermarks for your print job This preview area shows the effect of your selections PostScriptTab Use these settings to configure options for the PostScript printing language Click here to customize advanced PostScript features such as data format Click here to print page borders on your j...

Page 48: ...zed PostScript code Tab appearance will vary from model to model Windows 95 98 Printer Driver PostScript 3Tabs II Click here to display the Font SubstitutionTable GraphicsTab Use the Graphics tab settings to define print quality Click any tab to view more printer settings Click the Help button to view the complete Help file Click the Restore Defaults button to replace current settings on the tab w...

Page 49: ...o specify how TrueType fonts in your document will be processed by the printer Device OptionsTab Use settings on the Device Options to match the attached printer options and configuration so that the printer driver can generate optimized PostScript code Click any tab to view more printer settings Click the Restore Defaults button to replace current settings on the tab with factory defaults Click t...

Page 50: ...4650N 4 Read the information screen text to determine which installation option is best for you Click Next 5 In the dialog box that follows select a program folder You will probably want to choose the default NEC SuperScript folder Click Next 6 Choose a destination location in the next dialog box and click Next 7 When prompted select an installation option for example Easy Local and click Next 8 C...

Page 51: ...ess the Printing Preferences page from the Windows Start menu 1 Press the Start button and select Settings then Printers 2 In the Printers folder select the printer driver you wish to view 3 From the printer menu select Printing Preferences The Preferences tabs are described on page xx Accessing Printer Properties You can access the Printer Properties page from the Windows Start menu 1 Press the S...

Page 52: ...menu more specific options are shown in the lower portion of the window 3 Click OK to save the changes you made in all property sheets and close the printer driver Click Cancel to close the printer driver Your changes will not be implemented Setting Another Printer Driver as Default You can change printer drivers using the Printers folder 1 Press the Start button and select Settings then Printers ...

Page 53: ...ipt 3 LayoutTab Use this tab for general page setup options You can change advanced document settings by using the Document Preferences pages To access these select Print or Print Setup from your application s File menu or Printer Preferences from the Printers menu Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting Paper QualityTab Use t...

Page 54: ... Printing Preferences pages To access these select Print or Print Setup from your application s File menu or Printing Preferences from the Printers menu Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting Advanced Button Use this button to access all Windows 2000 document settings Paper QualityTab Use this tab for tray selection ...

Page 55: ...bs see your Windows 2000 manual The Device Settings tab lets you change printer properties specific to the SuperScript 4650 Series printer Notice that the Device Settings tabs are different for the PostScript 3 and PCL5e printer drivers Each are shown below PostScript 3 Device Settings PCL5e Device Settings Click any setting in the scrolling menu and the lower portion of the tab displays more opti...

Page 56: ...2 In the Printers folder select the printer driver you wish to view 3 From the File menu select Properties Accessing Document Properties You can access the Document Properties page from an application such as Word or Excel 1 Select Print or Print Setup from the File menu of your application 2 In the Print dialog box that appears click the Name pull down menu and select a printer from the list 3 Th...

Page 57: ... you change printer properties specific to the SuperScript 4650 Series printer More settings are available when you select Print or Print Setup from your application s File menu or Document Default from Printer Properties menu The Device Settings tabs are different for the PostScript 3 and PCL5e printer drivers and are shown below PostScript 3 Device Settings PCL5e Device Settings Click any settin...

Page 58: ...eral page setup options You can change document settings using the Document Properties pages To access these select Print or Print Setup from your application s File menu or Document Defaults from the Printer Properties menu Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting Click OK to save changes and close the driver window Click Canc...

Page 59: ...NT 4 0 printer driver settings PCL5e settings are described in Chapter 1 Page SetupTab Use this tab for general page setup options You can change document settings using the Document Properties pages To access these select Print or Print Setup from your application s File menu or Document Defaults from Printer Properties menu Click any setting in the scrolling menu and the lower portion of the tab...

Page 60: ...rint 2 Select Print from the File menu The Print dialog box appears 3 Select the options you want in the Print dialog box including the number of copies and page range 4 When the options are selected click OK to print the document Accessing the Printer Driver You can access the printer driver from your application and the Windows Control Panel FromYour Application Different applications have diffe...

Page 61: ...river you wish to use in the Installed Printers list 3 Click the Set As Default Printer button 4 Click on the Close button to close the Printers dialog box PaperTab Use the Paper tab to customize paper handling for the print job FontsTab You can use the Fonts tab to specify howTrueType fonts in your document will be processed by the printer FeaturesTab This tab allows you to control the special pr...

Page 62: ...at appears on pages in your print job such as DRAFT or CONFIDENTIAL Use these settings to customize watermarks for your print job PostScriptTab Use these settings to configure options for the PostScript printing language Job Control Use these settings to configure more options for PostScript printing Click the Help button to view the complete Help file The Windows 3 1x PostScript 3 Printer Driver ...

Page 63: ... Help button to view the complete Help file Click Cancel to discard changes and close the driver The PCL5e printer driver window has general document settings Press the Options button to display more settings for adjusting graphic output The PCL5e driver is available for models 4650N and 4650NX Click About to view version and copyright information ...

Page 64: ...alling it The standard Apple Script program must be installed and active before configuring your network configuration The NEC SuperScript PPD must be installed Hardware Requirements Hardware requirements are categorized into requirements for the Macintosh and requirements for the printer Macintosh Hardware Requirements The computer must already be connected to the network and able to communicate ...

Page 65: ...0 Series CD into your Macintosh 4 Double click on the SuperScript 4650 Series CD desktop icon 5 The SuperScript 4650 window appears If you need to install the AdobePS driver double click on the AdobePS Installer icon and follow the directions on the screen 6 To install the driver PPD double click on the folder with the model name of your printer on it For example SuperScript 4650N Installer 7 From...

Page 66: ...Select Chooser from the Apple menu and make sure the AppleTalk Active button is selected 2 In the Chooser select the AdobePS printer icon 3 Select the AppleTalk zone your printer is on 4 Select the printer s name for example SuperScript 4650 in the printer list 5 Click the Setup button in the Chooser 6 In the Setup dialog box click Auto Setup The driver will attempt to determine the correct PPD Po...

Page 67: ...click Open Printer 4 Select the Name section of the window by clicking the arrow 5 Type your desired name into the field labeled AppleTalk Name 6 Click the Send button Page Setup To view and change Page Setup settings 1 Select Page Setup from the File menu 2 A dialog box appears that allows you to select the settings you want Change the center Panel of settings by selecting Page Attributes or Post...

Page 68: ...62 SuperScript 4650 Series User s Guide Mac OS Print Dialog Box Click where it says General to view the categories in the Settings menu For more details about the spooler features see Ch 6 ...

Page 69: ... double click on its icon 2 In the SuperScript Color Laser Mac window double click on the AdobePS Installer icon 3 Double click on the Uninstall icon 4 Choose Uninstall from the drop down menu 5 Select the Remove NEC SuperScript box 6 Click on the Uninstall button 7 Removal progress will be shown on your screen and a dialog box will appear letting you know that the printer driver has been removed ...

Page 70: ...64 SuperScript 4650 Series User s Guide ...

Page 71: ...Online Menu OnLine Data OHT Label Feed Item Media Previous Next Select Light Mode Status Power On Printer power is on or in POWER SAVE mode Green Off Printer power is off Warning On Call for service see page xx Red Off Normal state no action is required Blinking The printer has a problem See the message display If there is no message call for service see page xx Online On Printer is online and rea...

Page 72: ...erate It is performing an initial power up check or the fuser unit is warming up to operating temperature READY Printer is online and ready to print under Auto Emulation Switching mode PRINTING Printer is printing a page PROCESSING Printer is processing a job WAITING Printer is waiting for additional input to complete the print job POWER SAVE MODE Printer is in Power Saving mode When the printer r...

Page 73: ... status display Online Button is not active Menu Press to exit menu mode Media Offline Press once to change media to Thick stock use for envelopes and labels too Green LED light turns on Press again to return to plain paper When the printer detects overhead transparencies in the paper tray the button is not active and the green OHT indicator light goes on When the transparencies are removed from t...

Page 74: ...LINE 3 Press Menu The display changes to MENU PRINT FORM 4 You navigate through the menu tree by pressing the menu selection buttons on the Operator Panel Press Next to go to the next item in a menu Press Previous to go to the previous item in a menu Press Select to go to the next menu level or to choose the displayed setting if you are at the lowest menu level Press Item to move back to the previ...

Page 75: ...xt MENU COMMUNICATIONS appears on the display 6 Press Next MENU POSTSCRIPT appears on the display 7 Press Next MENU PCL appears on the display 8 Press Next MENU CONTROL appears on the display 9 Press Next MENU USAGE STATUS appears 10 Press Select Press Next untilTOTAL PAGE COUNT appears on the display 11 Press Select and the number of pages printed appears on the display 12 Press Menu and Online R...

Page 76: ...without rebooting Default selection for the setting Setup Menu Use this menu to configure the default settings for jobs that are not sent using printer driver software or restore the factory default settings The JOB DEFAULTS submenu allows you to set the appearance of print jobs The MISCELLANEOUS menu allows you to set printer operation settings Select RESTORE DEFAULTS to return printer settings t...

Page 77: ...onfigure emulations and networking protocols See page 74 for instructions on configuring TCP IP parameters such as the network IP address For more network information see the SuperScript Color Laser Network Guide STARTUP PAGE PRINT PS ERRORS JOBTIMEOUT WAITTIMEOUT POSTSCRIPT YES NO YES NO NEVER 20 40 60 80 280 300 NEVER 20 40 60 80 240 300 SOURCE NUMBER PITCH SYMBOL SET SET FONT TIMEOUT PCL 0 5 6 ...

Page 78: ...ons For a description of these see Chapter 6 of this user s guide Default selection for the setting TOTAL PAGE COUNT USAGE STATUS ROLLER REPLACE BELT REPLACE FUSER REPLACE DEMO PAGE or DEMO PAGE 1 2 PS START PAGE PRINT FORM MENUTREE PAGE PS FONT PAGE SUPPLY ORDER SCANNER COPY ADVANCED FEATURES SPOOLER START COPY COPIES 1 999 SCAN ITO JPG RESTORE Q BOOT ENABLE DISABLE LIGHT DARK ADJUST RESOLUTION 7...

Page 79: ...s still data in the printer buffer To print out any data that is in the print buffer press the Online button to take the printer offline then press the Feed button to eject the page Not available in PostScript emulation Resetting the Printer You can reset the printer to its previous settings Follow these steps 1 Press Online OFFLINE appears on the display 2 Press Menu until MENU CONTROL appears on...

Page 80: ...ess so you can use it as the printer s URL in web based printing Follow these steps 1 Press the Online button of the Operator Panel OFFLINE appears on the display 2 Press the Menu button to enter menu mode MENU PRINT FORM appears on the display 3 Press the Next button until MENU COMMUNICATIONS appears on the display and press the Select button 4 Press the Next button until NETWORK appears on the d...

Page 81: ...lick on the RePrint icon To access a list of printable files from the ZIP drive click on the Zip icon To see the last scanned image in the printer s hard drive click on the Image icon note If you have the SuperScript 4650 model printer you will not be able to take advantage of these advanced features NEC Print Agent Microsoft Internet Explorer Help Favorites Go View Edit File NEC Print Agent Micro...

Page 82: ...er Document Options and then Printer Features see page 52 In Windows 2000 spooling options can be found from the PostScript driver Advanced Options button see page 47 Print Queue Status This feature is shown on the Print Queue Status page C after being chosen from the Advanced Features web page It shows you the next spooling print job current print status and a list of recently printed jobs You ca...

Page 83: ...ostScript driver s NEC Features tab or from the Job RePrint web page shown below Job RePrint Web Page SuperScript 4650 Series Banner Page SPOOLER JOB INFO Job ID number 34 Job Owner Tom Jeynes Job Name Testfile doc Job Creator Microsoft Word SPOOLER JOB INFO Copies of job 1 Collate Yes Hold job at printer No Delete job after printing No Web address for print queue status http 10 10 10 21 spoolq ht...

Page 84: ... Operator Panel and press Online OFFLINE appears on the display 4 Press Menu until MENU CONTROL appears on the display Press Select 5 Press Next until JOB HOLD PRINT appears on the display B 6 Scroll through the list if necessary using the Next Previous buttons until you find your job Press Select 7 Your job will print 8 Press Menu then Online ONLINE appears on the display Power Warning Online Men...

Page 85: ...l be printed in 1 2 3 1 2 3 order This sorts each document for you so it does not have to be sorted by hand You only have to go to the printer once and not to the copy machine at all By default this option is not selected If Collate is not selected the pages will be printed in 1 1 2 2 3 3 order 1 Select Job Preview on the NEC Features tab 2 Send one copy of your print job to the printer 3 The prev...

Page 86: ...note A parallel port Zip drive will not work with this printer Connecting the Zip Drive Perform these steps to connect the Zip drive to your printer 1 With the printer OFF connect the Zip drive to the SCSI port on the back Interface Panel of the printer A 2 Set the Zip drive terminator to ON 3 Set the SCSI ID switch to 5 4 Plug the Zip drive into the power supply then turn on the printer B 5 If yo...

Page 87: ...disk settings from the printer s Operator Panel Follow these steps 1 Press Online OFFLINE appears on the display 2 Press Menu MENU PRINT FORM appears on the display 3 Press Next until MENU ADVANCED FEATURES appears on the display Press Select 4 Press Next until ZIP DISK MENU appears on the display Press Select 5 Press Next until SELECT FILE appears Press Select then press Next again until the file...

Page 88: ...l MENU ADVANCED FEATURES appears on the display Press Select 4 Press Next until ZIP DISK MENU appears Press Select 5 Press Next until EJECT DISK appears on the display Press Select 6 Press Menu then press Online ONLINE appears on the display Power Warning Online Menu OnLine Data OHT Label Feed Item Media Previous Next Select Eject Zip disk at the Operator Panel EJECT DISK ...

Page 89: ...ive SCSI port if a Zip drive is already connected to the printer Set the Zip drive terminator to OFF when attaching the scanner B 3 Attach the SCSI terminator provided with the scanner to the SCSI port of the scanner Refer to the scanner s documentation on how to attach the terminator 4 If you have an Astra scanner locate the SCSI ID switch on the back of the scanner If you have an HP scanner go t...

Page 90: ...Press Menu then press Online ONLINE appears on the display Scanner Support Features Scale Specifies the image size after scanning with respect to the original image Color Mode You can scan images in black and white grayscale or color The default setting is color Light Dark Adjust Adjust the darkness or brightness of the image to be scanned This control is applied before or during the scanning and ...

Page 91: ... supplies The life expectancy of each replaceable part is based on printing under specific operating conditions such as media type number of colors used humidity page size and page coverage usually 5 coverage as in an average business letter PRECAUTIONS Please take the following precautions when performing maintenance tasks Do not work inside Top or Back Covers of printer until it has cooled at le...

Page 92: ...place the Toner Collector Waste Toner Bottle after 12 000 pages Replace the Fuser Cleaning Roller after 12 000 pages see page 89 Every 12 Months or By Page Count Clean inside the Back Cover of the printer after 20 000 prints or every 12 months using the instructions on page 92 Wipe down the Paper Guides in the paper trays with a soft cloth and mild solvent after 20 000 prints or sooner if needed R...

Page 93: ...nd cyan replacement modules print approximately 6 000 pages each Follow these directions to replace the Toner Modules 1 Open the Front Cover A 2 Pull out the Toner Module that needs replacing B 3 Hold the new Toner Module horizontally and rock it left to right three or four times Then remove the protective orange cover and tape C 4 Insert the Toner Module into its corresponding slot and close the ...

Page 94: ...Remove the used Fuser Oil Bottle and discard it D note Hold a piece of paper under the used Fuser Oil Bottle while removing it to avoid drips in the printer 5 Insert the new Fuser Oil Bottle cap side down Make sure the tab of the bottle is on the right E The label will face the front of the printer 6 Close the Lock Tabs and the Top Cover F 7 The Operator Panel will inform you when the Fuser Oil is...

Page 95: ...f the printer F 7 Reset the Operator Panel to make sure the consumables usage information is current G Follow these steps a Press Online OFFLINE appears on the display b Press Menu PRINT FORM appears on the display c Press Next until USAGE STATUS appears on the display and then press Select d Press Next until ROLLER REPLACE appears on the display and then press Select e When the panel displays CON...

Page 96: ...ust from the Belt Cartridge 5 Remove the small Cleaning Brush from inside the front of the printer D 6 Turn the Belt Cartridge so that the handle is facing away from you 7 Use the brush to gently clean the wire inside the end of the Belt Cartridge Do not press hard on the wire E 8 Using a dry cloth clean any toner buildup from around the Cleaning Blade 9 Reinstall the Belt Cartridge F and secure t...

Page 97: ...the front insert it straight into the guide slots in the lock levers The white gear on the cartridge goes to the right Do not use force F 7 Flip down the Lock Levers G 8 Close the Front and Top Covers 9 Reset the Operator Panel to make sure the consumables usage information is current H Follow these steps a Press Online OFFLINE appears on the display b Press Menu PRINT FORM appears on the display ...

Page 98: ...Lock Lever on the right end until the unit is released Lift the unit out C 5 Wipe and rotate the Transfer Roller with a soft cloth 6 Reinstall the Transfer Roller in the Transfer Unit 7 Remove the Paper Discharger by pushing the left side to the right as shown and lifting it out D 8 Clean off any dust or toner with the cotton cloth 9 Using a dry cotton swab clean any extra buildup from the interio...

Page 99: ...rews and brackets that hold the Fuser Unit in place E 9 Lift out and discard the used Fuser Unit F 10 Remove the new Fuser Unit from its packaging and pull out the orange Tension Release Pins on each side 11 Carefully lower the new Fuser Unit into the slot G 12 Tighten the thumb screws inside the back of the printer 13 Gently lift up on the Fuser Unit s handles to make sure that it is secured 14 C...

Page 100: ...3 Flip up the Belt Cartridge Lock Levers C 4 Remove the Belt Cartridge D and loosely wrap it in a soft dark cloth or paper E 5 Use both hands to remove the Laser Lens Pinch the Laser Lens tabs located on the bottom of the Toner Module area and lift it out F 6 Using a dry cotton cloth wipe the lens 7 Reinstall the Laser Lens by sliding it in at a 45o angle 8 Reinstall the Belt Cartridge and the Ton...

Page 101: ... inside the Filter Cover and slide it shut note The Ozone Filter will produce an odor if not replaced regularly REPLACING THE TONER COLLECTOR Order Number 20 213 The Toner Collector is a replaceable plastic bottle that collects used toner Follow these directions to change it 1 Open the Front Cover of the printer 2 Remove the used Toner Collector 3 Note the label attached to the used Toner Collecto...

Page 102: ...e printer note Do not use strong solvents or abrasive cleansers on plastic parts of the printer To clean the Paper Exit Rollers follow the instructions below 1 Turn off and unplug the printer 2 Open the Top Cover slightly 3 Using a dry cotton cloth clean the Paper Exit Rollers Manually rotate each roller 4 Close the Top Cover Paper Exit Rollers ...

Page 103: ...k correctly Check that the paper is between 16 and 90 lbs base weight Printer Messages Printer messages provide useful information for progress checks and troubleshooting These messages are displayed on the printer Operator Panel Status Messages Status messages appear on the printer operator panel and report normal operating conditions No action is necessary The table on page 66 summarizes status ...

Page 104: ...ing Roller needs to be replaced MISPRINT HW FAULT Printing error caused by no PRREQ N within a page Resend the print job BELT CARTRIDGE NOT FOUND Belt Cartridge OPC is not installed FUSER UNIT NOT FOUND Fuser Unit is not installed FUSER ROLLER NOT FOUND Fuser Cleaning Roller is not installed FRONT COVER OPEN Front Cover is open BACK COVER OPEN Back Cover containing Transfer Unit is open TOP COVER ...

Page 105: ...ace an arrow on the end of the wrapper to indicate the printing side Understanding the Paper Path The following illustration shows the printer s paper path Understanding this path will help you locate paper jams The paper is picked up from Paper Tray 1 or 2 and passed under the Transfer Drum It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer Paper j...

Page 106: ...e If Jam Recovery is enabled see page 70 once the jammed paper is removed and the printer is online the printer should resume printing the job from the page where the jam occurred Misfeed Jams Misfeed jams happen in Paper Tray 1 or 2 A misfeed jam may be as simple as a sheet of media not being picked up or it may be that the paper was picked up but not fed properly Access to this area is through t...

Page 107: ...me out easily open the Top Cover and open the Pressure Release Tabs 4 Remove the jammed paper by pulling it from the bottom of the fuser through the printer s Back Cover not from the top of the Fuser area This prevents any unfused toner from dirtying the Fuser Rollers located under the Fuser Cleaning Roller WARNING Be careful not to touch the Transfer Drum while removing jammed paper 5 Close set t...

Page 108: ...re is a large amount of paper showing gently pull it out 3 If the paper does not come out easily or if only a small amount is showing open the Top Cover and follow steps 3 5 in the previous section 4 Close the Top and Back Covers Drum Jams Drum jams occur when the paper gets wound around the Transfer Drum 1 Turn off the printer and let it cool Open the Back Cover 2 Carefully remove the paper from ...

Page 109: ...epresentative to check the printer Horizontal Ribbing Light print appears in a ribbed pattern at the left or right side of the page This may be caused by a tilt in the surface supporting the printer or by too little toner Solutions Check the table the printer is on It should not be tilted more than 1 5 Check the Toner Modules Replace any that are too low Image Shows Banding Shadows or Shifting Thi...

Page 110: ... that the printer was not bumped during printing and that the surface it is placed on is not shaky or wobbly Call a service representative to check the printer if you cannot identify a cause Horizontal Banding Horizontal banding in the image may indicate a transfer failure Solutions Check Toner Modules Replace the Belt Cartridge if it is getting to the end of its life If problem persists call a se...

Page 111: ...heck the printer Insufficient Gloss When the printed image appears dull it may indicate a problem with the Fuser Cleaning Roller or Fuser Unit Solutions Replace the Fuser Cleaning Roller see page 89 Replace the Fuser Unit if getting to end of life see page 93 Back of Paper is Stained There are toner stains on the back side of the paper Solution Paper containing unfused ink may have been pulled up ...

Page 112: ...ions to problems that might appear when a computer is locally connected with a parallel cable to the printer Only Windows and UNIX computers can be locally connected Nothing Printed The printer does not indicate that a print job was received and nothing was printed Solution Assure the bidirectional parallel cable is attached securely Nonsense is Printed Content appears cryptic and does not make an...

Page 113: ...eat the steps but select ON in Step 8 Solutions for UNIX Computers Put the printer into unidirectional mode 1 From the printer Operator Panel press the OFFLINE button 2 Press MENU 3 Press NEXT until COMMUNICATIONS appears 4 Press SELECT and COMMUNICATIONS PARALLEL PORT will appear 5 Press SELECT 6 Press NEXT until BIDI appears 7 Press SELECT and ON will appear 8 Press NEXT until OFF appears 9 Pres...

Page 114: ...108 SuperScript 4650 Series User s Guide ...

Page 115: ...n ready when you contact NEC Model number Serial number Page count shown on the Printer Settings page Date and place of purchase NEC Maintenance agreement number if printer is already under agreement NEC Technical Support can help you with the initial installation of this product Please contact your operating system or network software vendor if you require assistance in optimizing or customizing ...

Page 116: ...Foster Street Littleton MA 01460 2004 ORDERING SUPPLIES To order printing supplies contact your SuperScript 4650 Series dealer You can also call 1 800 632 2326 to locate the NEC supplies dealer nearest you or purchase supplies directly from NEC The tables below list available parts and part numbers The print media listed have been tested to produce high quality color output on the SuperScript 4650...

Page 117: ... such changes to existing owners SUPERSCRIPT 4650 SERIES LIMITED WARRANTY NEC TECHNOLOGIES INC hereinafter NECTECH warrants this Product to be free from defects in material and workmanship and agrees to repair or replace any part of the enclosed unit which proves defective under these terms and conditions Warranty Period Labor is warranted for one 1 year from the date of the first consumer purchas...

Page 118: ...ain warranty service Please retain such proof of purchase with your records You can contact Customer Service and Technical Support by dialing 800 632 4650 Limitation of Damages The following describes NECTECH s policy on limitation of damages and implied warranties NECTECH s sole liability for any defective product is limited to the repair or replacement of the product at our option NECTECH shall ...

Page 119: ...SCSI Iomega Zip 100MB or Zip 250MB drive Printer Language Emulations PostScript Level 3 PCL 5e except for 4650 model Automatic Jam Recovery Automatically reprints jammed pages Color Support Apple ColorSync 2 12 Windows 95 ICM All ICC compliant color management systems Interface Ports IEEE 1284 compliant parallel Ethernet 10 100Base TX except 4650 without a NIC Power Requirements 120V Model 120 VAC...

Page 120: ... brilliant color reproduction Use this for correspondence proposals charts graphs and illustrations NEC Order No 70 510 Premium Color Laser Paper 60 lb Cover A heavier stock that is ideal for report covers mailers greeting cards and invitations NEC Order No 70 511 Ultra Glossy Color Laser Paper Has a double sided glossy finish that is preferred for professional printing and photographic art Use th...

Page 121: ...Handling Considerations Transparency Film When you are printing on transparency film only load the transparencies to the mark indicated on the paper tray Envelopes The printer accepts Commercial 10 envelope size The leading edge of an envelope that feeds into the printer must be straight The fold must be firmly creased and be no thicker than two paper thicknesses As a rule the larger the envelope ...

Page 122: ...es buyer the prospective seller and commercial letterhead printer that you will be using this media in a laser printer note NEC offers a media sampler of premium papers One is included in the Starter kit that comes with your printer See page 110 for information about ordering another Storing Printer Supplies Avoid storing printer supplies such as Toner Modules and paper in direct sunlight near an ...

Page 123: ...ce of personnel The existing ozone filter is in poor condition Long continuous printing combined with any of the above Inspect your work environment for the operating conditions listed above if you believe ozone emissions are a problem in your area Some people may be ultra sensitive to ozone odor If these situations are encountered it is advisable to position the printer away from the sensitive us...

Page 124: ...perienced radio or TV technician for help Use a shielded and properly grounded I O cable to ensure compliance of this unit to the specified limits of the rules Since the SuperScript models 4650N and 4650NX come with a network interface card NIC installed they meet the requirements of FCC Class A when connected to an Ethernet cable For Canadian Use Only This digital apparatus does not exceed the Cl...

Page 125: ... page 28 4 Open the Top Cover A 5 Open the Lock Tabs inside B 6 Carefully remove the Fuser Oil Bottle C note Hold a sheet of paper under the Fuser Oil Bottle so no oil drips back into the printer 7 Place the Fuser Oil Bottle in an oil proof container such as a plastic bag until you are ready to reinstall it 8 Use the Oil Syringe provided with your printer or an eye dropper to remove any excess oil...

Page 126: ...r to its new location 13 Connect the interface cables H 14 Open the Top Cover and remove any paper towels from the fuser area I 15 Reinstall the Fuser Oil Bottle J Close the Lock Tabs K and Top Cover 16 Plug the printer in and turn the power on Check to make sure no error messages are showing on the Operator Panel F G H I J It takes two adults to move this printer K ...

Page 127: ...il Bottle is out 2 Open the Tension Release Tabs and insert the orange Tension Release Pins removed when you originally unpacked your printer Insert the Tension Release Pins at each end of the fuser as shown B 3 Open the Front Cover and remove the Toner Modules C Do not remove the Belt Cartridge first 4 Repack the Toner Modules in their original packaging 5 Flip up the Belt Cartridge Locking Lever...

Page 128: ...ap down the Belt Cartridge Locking Levers G 10 Remove and discard the used Toner Collector H Leave the Toner Collector chamber empty Do not ship your printer with a used Toner Collector 11 Close the Front and Top Covers I 12 Pack any accessories in the styrofoam box See next page 13 With another person s help put the printer into a plastic bag 14 Place the printer into the base tray of the shippin...

Page 129: ...box cover all the way down L 17 Attach the shipping box to its base tray Insert the screw holders first M then the box screws themselves N 18 Tape the top of the box shut 19 Put shipping straps vertically around the box 20 When the printer gets to its destination unpack the printer and clean the Belt Cartridge again according to directions found on page 90 K L M N Pack Power Cord behind printer ...

Page 130: ...124 SuperScript 4650 Series User s Guide ...

Page 131: ...idirectional parallel cable 14 bitmap fonts 10 C CDRH regulations 117 cleaning blade 90 cleaning brush 90 collation 79 color planes 86 color printing 35 color processing 6 color support 113 communications menu 71 Connecting 21 connector cable door 28 consumables usage 89 control menu 70 D default settings 70 defaults restore 70 demo page 74 device options 9 DIMM 31 direct printing problems 106 dit...

Page 132: ...g 89 fuser oil bottle 14 17 installing 17 replacing 88 fuser unit 14 replacing 93 G gateway 74 H halftoning 8 heavy paper 24 115 horizontal banding 104 humidity 113 I IEEE 1284 bidirectional parallel cable 21 Image Color Matching ICM 3 6 7 36 indicator lights 65 information pages 74 intensity 9 interface panel 14 interface ports 113 Internet Explorer 2 IP Address 23 J jam recovery 70 job hold 78 j...

Page 133: ...ge 8 net address 23 NetBEUI NetBIOS 1 NetWare 1 network administration page 4 network interface card 14 Network Interface Upgrade Kit 33 network printer connecting 21 network server administrator setup 3 network settings page 21 networking protocols 71 NIC 33 resetting 70 73 noise level 113 O OHT light 25 oil syringe 119 on demand printing 75 online user s guide 3 OPC Belt 86 OPC unit 14 91 operat...

Page 134: ...106 PCL menu 71 PCL5e 1 driver 3 35 features 9 fonts 43 peer to peer 3 photoconductor belt cartridge 14 91 pitch 71 planes 86 PostScript job timeout 71 options 8 startup page 71 wait timeout 71 PostScript 3 1 6 PostScript driver Windows 3 x 22 PostScript header 8 PostScript3 driver 35 PostScript3 driver features 6 power button 14 power consumption 113 power cord 13 20 123 power requirements 113 PP...

Page 135: ...pplication 22 graphics 35 in color 35 monochrome 35 software 36 Windows NT 45 50 PS font page 74 PS start page 74 Pull Printing 3 R RAM 1 31 registration rollers 14 92 remote printing 3 setup 23 reserved printer memory 9 resolution 7 9 31 ribbing 103 RJ 45 connectors 21 S scaling 8 scanner copy feature 83 SCSI 80 113 SCSI interface 14 SDRAM DIMMs 113 serial number 14 service contracts 111 service ...

Page 136: ...dering 87 replacing 87 toner spots 104 top cover 14 top cover release button 14 transfer drum 14 85 92 93 transfer roller 14 92 transfer unit 14 92 transparencies 114 115 loading 25 printable area 25 TrueType fonts 10 twisted pair cable 21 U U S letter size 19 UK quarto 19 UL 117 UNIX 107 unpacking 12 unprintable area 7 URL 23 URL configuration page 4 usage reports 74 usage status menu 72 user s g...

Page 137: ...iver configure for sharing 39 description 39 Windows NT shared driver configure for sharing 38 description 38 installing 38 39 Windows 98 1 Windows NT driver 51 installing driver 50 printing 44 50 Windows NT 4 0 1 Windows Program Manager 54 Z Zip drive 80 ...

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NEC 4650N - SuperScript Color Laser Printer, User Manual

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