Neat WALL Famiy Technical Handbook Download

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neat

NE41 11014-02 v4.1

WALL - Technical Handbook

Document revision history

Date

Version

Revision details

2011-12-19

1.0

Release of v1.0

2012-05-08

2.0

Relase of v2.0

2013-11-18

3.0

Release of v3.0

2019-06-24

4.0

General review of document layout,
Information about IP44-ready products added to chapter “2.2.1 Product

variants” och “2.6 Mounting frames” and references about D-POS II in

chapter “5.3 Software startup”.

2019-07-25

4.1

Added technical specification for the input cable in “Appendix A Techni-

cal data” referenced in “3.3 IN1 and IN2, wired inputs”.

Summary of Contents for WALL Famiy

Page 1: ...WALL Family neat Technical Handbook NE41 11014 02 v4 1 ...

Page 2: ...en neat group com Information in this user manual is subject to change without notice NEAT Electronics AB reserves the right to change or improve their products and to make changes to the content without obligation to notify any person or organization of such changes or improvements NEAT Electronics AB is not responsible for any loss of data income or any consequential damage whatsoever caused For...

Page 3: ...sory 12 2 6 3 Mounting frame IP44 accessory 13 2 7 Power supply 14 2 7 1 Mains failure return 14 3 WIOR Category products 15 3 1 General 15 3 1 1 Transmission 15 3 1 2 Relay action 15 3 1 3 Deactivation indication for KEY 15 3 2 OUT1 and OUT2 relay outputs 16 3 3 IN1 and IN2 wired inputs 16 3 4 J1 and J2 jumpers 16 3 5 6 35 mm telejack 16 3 5 1 Port 1 and 2 17 3 5 2 Tamper 17 3 6 Key cylinder 17 3...

Page 4: ...mer 25 5 1 Overview 25 5 2 Installation of the software 25 5 3 Software startup 25 5 4 File menu 26 5 5 Communication menu WIOR Category 27 5 5 1 Read from write to device 27 5 6 Communication menu ROOM Category 28 5 6 1 Read from write to device 28 5 6 2 Change unit ID code 29 5 7 Help menu 31 5 8 The tabs 31 5 9 Buttons and in and outputs tab 32 5 9 1 Input type 33 5 9 2 Conditions 34 5 9 3 Acti...

Page 5: ...o parameters 41 5 13 2 Presence Ready 42 5 13 3 Technical alarms 43 5 13 4 Technical info 43 6 Configuration examples 44 6 1 Exiting a door by pressing a PUSH 44 6 1 1 General idea about the setup 45 6 2 D ATOM Care taker 45 6 3 D ATOM care giver 46 6 4 D POS settings 47 6 5 PUSH Settings 47 7 Safety and disposal 51 7 1 Safety notes 51 7 2 Disposal 51 Appendix A Technical data 52 Appendix B Alarm ...

Page 6: ...1 18 3 0 Release of v3 0 2019 06 24 4 0 General review of document layout Information about IP44 ready products added to chapter 2 2 1 Product variants och 2 6 Mounting frames and references about D POS II in chapter 5 3 Software startup 2019 07 25 4 1 Added technical specification for the input cable in Appendix A Techni cal data referenced in 3 3 IN1 and IN2 wired inputs ...

Page 7: ... can be divided into two categories WIOR and ROOM The products in the two categories differ in handling and operation see 2 2 1 Product variants 1 3 This handbook Information notes and warnings intended for maintenance personnel and or users are emphasized in these instructions by the pictogram s defined here The Information sign and corresponding text is intended for information which might be us...

Page 8: ...ons result in different product names see 2 2 1 Product variants 2 2 Front design The WALL product is a versatile product since the cover can be equipped with a variety of connectors creating a variation of products with specific product names 2 2 1 Product variants WALL family products are divided into two categories WIOR and ROOM The difference between the two categories is in the software and p...

Page 9: ...key cylinder allows for a caregiver to turn on off the unit which can be used to manually decide what times the unit will be operational Telejack connector 6 35 mm A 6 35 mm telejack creates two ports Port1 and Port2 for input e g to be used with a pear button Pullcord A pullcord string with a handle for triggering alarms by pulling The pullcord string is equipped with a safety release to prevent ...

Page 10: ...B looks like below 1 2 3 4 5 6 Picture 3 The backside of a WALL PCB Denomination 1 Place for 6 35 mm telejack connector pull cord key cylinder 2 Jumper J2 3 Jumper J1 4 Battery connector x 2 for AAA 5 Screw connector 6 Data product label with serial number The serial number is also the radio ID code Table 2 PCB connectors denominations The 6 35 mm telejack connector is not mounted on all product v...

Page 11: ...m flat blade screw driver Cable dimension AWG 30 15 0 05 1 5 mm2 10 28 VDC Picture 4 Schematic layout of the screw connector Denomination Meaning 1 OUT1 Relay output 1 2 OUT1 Relay output 1 3 OUT2 Relay output 2 4 OUT2 Relay output 2 5 IN2 Wired input 2 6 IN1 Wired input 1 7 Common ground 8 External power source Table 3 The screw connectors contact denominations ...

Page 12: ...ion for an IP44 ready unit see 2 2 1 Product variants 2 6 1 1 mm mounting frame Picture 5 1 mm mounting frame The 1 mm mounting frame is included in units by default and is used when mounting WALL in an electric coupling box 2 6 2 13 mm mounting frame accessory Picture 6 13 mm mouting frame The standard 13 mm mounting frame fits all units and is used when the device is mounted on the wall surface ...

Page 13: ...placed is flat and smooth so the mounting frame closes tightly to the wall Picture 7 IP44 mounting frame The three mounting frames contain a plastic flange marked with a red circle in the picture above and is designed to fit on a new WALL PCB To determine if the WALL PCB is new or old take a look at Picture 8 below New PCBs have a hole where the red rectangle is while old PCBs do not Picture 8 Hol...

Page 14: ...ype GP Ultra Alkaline AAA or GP Super Alkaline AAA 2 7 1 Mains failure return When the unit is configured for and supplied with 24 VDC and batteries are mounted and in the event of power failure the unit sends a Mains failure alarm after a randomized time between 30 and 750 seconds If the power returns before the alarm is sent no alarm is sent When the power returns after the alarm is sent the uni...

Page 15: ...d or powered by 24 VDC When the unit is started LED1 flashes yellow once 3 1 1 Transmission When a radio transmission is sent the LED1 lights up red during the transmission and turns to green for two seconds after receiving an acknowledgment Please note that LED1 will only be active after an event from Button 1 Port 1 2 or IN 1 2 For technical alarms LED1 is not used 3 1 2 Relay action When there ...

Page 16: ... or currents exceeding values specified in the technical data see Appendix A Technical data 3 3 IN1 and IN2 wired inputs In the screw connector there are two wired inputs IN1 pin 6 and IN2 pin 5 Both inputs have a common ground pin 7 and must be connected to potential free contacts They can both be configured as normally open or normally closed by using jumper J2 They can also be configured by rad...

Page 17: ...er If there is a plug present into the 6 35 telejack and this is removed the unit sends a Tamper alarm and if the plug is inserted again the unit sends an Tamper OK alarm No Tamper alarms are sent if a plug is removed or inserted during 10 seconds after power up 3 6 Key cylinder Valid only for KEY The key cylinder used on the product KEY enables the user to activate and deactivate the unit by swit...

Page 18: ...e jumper J2 within 5 seconds from power on 4 The LED1 now blinks green three times 5 Aftertheinitial threegreenblink theunitwillnowstarttoblinkred Thenumberof blinks indicates the currect radio position i e 3 red blinks equals radio position 3 1 2 3 4 5 6 7 8 1 2 Picture 12 Sequence 6 To select radio position press any button 7 The unit confirms the selection by lighting green for 2 second 8 Now a...

Page 19: ...will blink red rapidly for 2 seconds If this happens the manual configuration is cancelled and it is necessary to restart the procedure In the event of inactivity during manual configuration e g a transmitter is not activated after 7 or a port button is not pressed after 11 the unit waits for 60 seconds and then returns to normal mode No change is saved and the manual configuraton must then be res...

Page 20: ...nit is merely a simple transceiver and performs whatever actions that are sent from a central e g a D SERVER To set a unit to work in Radio Control Mode it must be programmed with a NPU and WALL Programmer see 5 WALL Family Programmer on page 25 4 2 Hardware 1 1 5 2 3 6 7 4 8 Picture 14 ROOM PEAR front cover design Denomination 1 LED1 2 Button 1 Red 3 LED2 4 Button 2 Yellow 5 LED3 6 Button 3 Green...

Page 21: ...ving at the caretaker s premises the caregiver presses the Presence button thus putting the unit in Presence mode The caregiver can either press the Ready button when done or press the Alarm alarm button to ask for help by other caregivers nearby Assistance mode When in Presence mode and if the caregiver needs further assistance and presses the Alarm button the unit is put into Assistance mode To ...

Page 22: ...is opened Relay 2 is closed Go to Presence mode 2 Yellow 2 Send Service alarm 3 Green Send Ready indication Relay 1 is opened Relay 2 is opened Go to Standby mode 3 Green 2 Send Presence indication Relay 1 is opened Relay 2 is closed Go to Presence mode Send Ready indication Relay 1 is opened Relay 2 is opened Go to Standby mode IN1 Port 1 Send No alarm type alarm Relay 1 is closed Relay 2 is open...

Page 23: ...owledgment Please note that LED1 will only be active after an event from Button 1 3 Port 1 2 or IN 1 2 LED1 is not used for technical alarms 4 10 OUT1 and OUT2 relay outputs There are two outputs which will be opened and closed according to the built in action plan or remote activation message The outputs are galvanic separated from the wired inputs and each other After power on both outputs are o...

Page 24: ... is a plug present into the 6 35 telejack and this is removed the unit will send a Tamper alarm If the plug is inserted again the unit sends a Tamper OK alarm No Tamper alarm is sent if a plug is removed or inserted during 10 seconds after power up 4 14 Unit supervision The unit sends out a Radio test alarm every 9 hours configurable to 1 255h or disabled By detecting this signal the receiving sys...

Page 25: ... com The default installation path is typically C Program Files NEAT WALL Programmer 5 3 Software startup The first time WALL Programmer is started after installation you are requested to select a region This can only be done at first time startup so be careful when selecting the region since this affects vital parameters in the programmer To change region the software must be uninstalled and then...

Page 26: ...software is installed a default configuration named Default_nnn wall1 is placed in the directory named C Document and Settings All users Common Documents NEAT WALL Config and is the template used when the item New is selected Change the default configuration by browsing to an alternate location or simply select from available configurations in the default installation folder 1 Where nnn is determi...

Page 27: ...ocedure 1 Connect NPU to USB port and power adaptor 2 Insert a jumper on J1 in the device 3 Insert batteries 2xAAA or connect 10 24V to screw terminals 7 and 8 in the device 4 Click Communication Read from Write to device to start the configuration session 5 Select device name serial number found on the data label on the PCB In this example serial 0426 is used and primary frequency band Picture 21...

Page 28: ...cation in the lower left of the programmer window Communication time can be shortened if the primary frequency band is set to what the unit is is already configured for 5 6 Communication menu ROOM Category Picture 24 Communication menu 5 6 1 Read from write to device To read write configurations follow the general procedure 1 Connect NPU to USB port and power adaptor 2 Insert batteries 2 x AAA or ...

Page 29: ...evice displays corresponding screens 5 6 2 Change unit ID code The unit s ID code is programmed to the unit when manufactured but can be altered here The format must be four hexadecimal digits 0001 FFFE It can also be changed from the Config tab see 5 13 Config tab Please note that if the radio ID code is changed the radio ID code on the data label does not conform to the changed radio ID code Pic...

Page 30: ...hnical Handbook Picture 30 Press button 1 to read the unit s code Picture 31 Confirm the new radio ID code by pressing Yes Picture 32 Press button 1 again to start writing to the device Picture 33 The radio Id code change was successful ...

Page 31: ...mmer and the NPU software version Picture 34 Help menu Picture 35 About box 5 8 The tabs Depending on the selected product different tabs are displayed The tab Select device is always displayed Products Tab s available WIOR category Buttons and inputs Radio events Actions Preferences ROOM category Config Table 11 Table over what tabs are visible for what products ...

Page 32: ... the user to customize the behaviour when any of the buttons ports and inputs outputs are trigged Picture 36 Buttons and in and outputs tab Each button port and input can be assigned its own alarm type and radio ID code Furthermore the wired inputs can be set to be either normally closed or normally open or set by a jumper on the PCB ...

Page 33: ...hart of the Button Input event conditions and criterias check Please note that no input type criteria is checked for Button 1 2 3 and Port 1 but only for Port 2 IN1 and IN2 since these can be set to different values see 5 9 1 Input type below 5 9 1 Input type When input types Buttons 1 to 3 and Port 1 are trigged the unit looks directly at the selected conditions to determine whether to perform an...

Page 34: ...put is trigged and both conditions must be fulfilled to apply the assigned action 5 9 3 Action If the condition is met an appropriate action can be assigned The list of actions is editable on tab Actions see 5 11 Actions tab 5 10 Radio events tab Available only for WIOR devices Picture 38 Radio events tab Up to eight radio events can be monitored from the unit and each radio event is programmable ...

Page 35: ...t Position Match Radio ID match Alarm type match User type match Conditions match Yes Yes Yes Yes Yes Perform action End Next Radio event 8 Yes No No No No No No Picture 39 Flow chart of the Radio event conditions and criterias check 5 10 1 Position The Position ID code can be used with a D POS Antenna and D ATOM E g this can be used to open a door when a caregiver approaches it Specify a certain ...

Page 36: ...nd the most common alarm types can be found in Appendix A Technical data For more detailed information about alarm types please contact your distributor or reseller 5 10 4 User type Selecting User type enables to differentiate between care taker devices dementia and personnel devices personnel The types Dementia and Personnel are only applicable when a Position ID code above is used Dementia Perso...

Page 37: ...m type to transmit If No transmission is selected the Radio ID values see below are greyed out 5 11 2 Radio ID code Whit an alarm type selected it s possible to send either the unit s pre programmed ID code or another Radio ID code by unchecking the Automatic check box and entering the four digit hex code in the box to the right The unit s ID code is available and editable on the tab Preferences i...

Page 38: ...ank the unit ID code is not changed during a write session Two ore more units must NOT have the same Unit ID code Send acknowledge As default the unit is set to automatically sending acknowledges upon reception of a radio transmission Yes function on default No function off Ignore received acknowledge As default the unit is set to NOT ignoring acknowledges sent by other NEAT radio units Yes functi...

Page 39: ...ong transmissions are configured to 0 zero the device internally uses 3 short and 3 long transmissions If Burst is configured to 0 zero the device internally uses 1 Time between bursts s Default 5 seconds Transmit frequency band 869 2 MHz default 868 7 MHz Receive frequency band The device is designed to work both with 869 and 868 MHz units However is the unit used in a D SERVER System the receive...

Page 40: ...an override this setting Default 3 seconds 5 12 3 Technical alarms Radio test alarm interval h 0 off This parameter and the next are used to monitor the unit Every 9 hours configurable 1 255 0 off the WALL unit transmits a Radio test alarm and expects to receive an acknowledgement from a monitoring device If no acknowledge is received the unit retries until the Number of missed ACK is reached It t...

Page 41: ...anufactured but can be altered here The format must be four hexadecimal digits 0001 FFFE or blank If the field is blank the unit ID code is not changed during a write session The unit ID code can also be changed from the Communications menu see 5 6 2 Change unit ID code Two ore more units must NOT have the same Unit ID code Ignore received acknowledge As default the unit is set to NOT ignore ackno...

Page 42: ...o prevent accidental malconfiguration safe values are used If both short and long transmissions are set to 0 zero the device internally uses 3 short and 3 long transmissions If Burst is configured to 0 zero the device internally uses 1 Radio control mode No function off default Yes funtion on 5 13 2 Presence Ready The unit can be used to indicate Presence Ready with either one or two buttons In on...

Page 43: ...nit retries until the Number of missed ACK is reached It then stops sending the Radio test alarm i e the unit is in Sleep mode When in sleep mode any other alarm type that is sent by the unit and acknowledged will restart the Radio test alarm interval Default 9 Number of missed ACK before sleep 0 never Default 19 Battery check interval h 0 off When the unit is powered only by batteries it can be s...

Page 44: ... times but there must be the possibility to open without a key There is only one caregiver and one caretaker Caregiver and caretaker wears D ATOMs The door unlocks automatically for the caregiver and the caretaker must press the PUSH for it to unlock When a care taker presses the PUSH button a lamp in the reception is lit to indicate that the care taker is approaching and has pushed the red button...

Page 45: ...the lamp at the reception desk In this example Relay 1 controls the door lock mechanism where Relay Close opens the door and Relay 2 is connected to the light indication where Relay Close lights up the light indication Setting up the hard and software A good approach would be to 1 Configure the units parts in the setup 2 Define appropriate actions in PUSH 3 Determine behaviour for buttons and inpu...

Page 46: ...evice Check Zone 0 uncheck all other zones Leave D POS Codes empty Picture 47 RFID settings of D ATOM for care giver 6 3 D ATOM care giver General tab New Radio ID code here we assign Radio ID code 2000 Uncheck Radio Test Alarm Active Uncheck Alarm Button enabled Picture 48 General settings of D ATOM for care giver ...

Page 47: ...ave D POS Codes empty Picture 49 D ATOM RFID settings for care giver 6 4 D POS settings Set Antenna 1 to Always ON Assign ID 3000 Picture 50 D POS settings 6 5 PUSH Settings When all other equipment is configured it is time to combine everything into the PUSH Start by defining the actions since these are used on the tabs Buttons and inputs and Radio events ...

Page 48: ...oing pulse Action 2 settings Set action 2 to the following Item Selected value Alarm type No transmission Relay 1 action No action Relay 2 action Pulse close always override ongoing pulse Table 17 Settings for Action 2 Result No radio transmission will occur while there is no action on Relay 1 and Relay 2 will pulse close and override any ongoing pulse Action 3 settings Set action 3 to the followi...

Page 49: ...PUSH Radio events settings Result When the care taker approaches the door the light indication is lit up When the care giver approaches the door the door is automatically opened without any light indication Buttons and input settings When the actions are defined it s time to determine what will happen when Button 1 is pushed Just pushing Button 1 is not enough to open the door a condition must be ...

Page 50: ... settings The PUSH unit is assigned ID code 4000 and the only value altered from the default configuration is Pulse activation time which is set to 10 seconds The relays 1 and 2 are set to normally open so when the relay closes Relay 1 activates the door lock and Relay 2 light up the light indication ...

Page 51: ...ot cause electromagnetic disturbances under normal working conditions The product can be placed near other products or devices as long as mechanical vibration is not present Always check the function of the product after making adjustments Please remove batteries if the unit is to be out of use or stored for an extended period of time Our units are NOT intended for any life support device thus int...

Page 52: ...ncyRF Other 866 868 906 916 921 MHz Transmit powermax EU 869 2 MHz 10 mW EIRP 869 4 MHz 500 mW EIRP Transmit powermax Other According to local regulations Relay output switchingmax 30 VDC 250 mA Button push timemin 150 ms Wired input open closemin 150 ms Jumper change delay 3 s Tamper remove insert delay 3 s Input cable characteristics Type EKKX 1x4x0 5 cable with 82nF 1000m core core capacitance ...

Page 53: ...rom button 0x08 8 Mains failure 0x09 9 Mains return 0x0B 11 Battery alarm 0x0E 14 Presence indication 0x0F 15 Ready indication 0x10 16 Auto ready indication 0x14 20 Assistance alarm 0x15 21 User defined 0x1B 27 Wired input Pull cord alarm 0x1C 28 Radio test alarm 0x1D 29 Tamper 0x27 39 Service 0x3B 59 Tamper OK indication Table 20 Alarm types ...

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